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DoubleTree by Hilton Hotel Austin
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DoubleTree by Hilton Hotel Austin

My Burger and Onion Rings are fire!! 🔥
Traveller (219)
Room & Suite (60)
Texture at the Doubletree by Hilton Hotel Austin
Dining (15)
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Avg. $336 /night, 12/9 - 12/10
$336
per night
$271
per night
$206
per night

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About

4.0
#22 of 238 hotels in Austin
4.2 of 5 bubbles
Location
4.1 of 5 bubbles
Rooms
4.0 of 5 bubbles
Value
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: Texas Recovery Fee. Welcome to DoubleTree by Hilton Austin, located in central Austin at the intersection of I-35 North and Highway 290 East in Austin, Texas. Our DoubleTree hotel is centered between the downtown business district and the Austin Arboretum, and we are just 20 minutes from Austin Bergstrom International Airport) Our contemporary guest rooms and suites feature modern amenities including WiFi access and an HDTV. Maintain your exercise routine in the fitness center or relax with a dip in the pool. When you're feeling hungry, head to our onsite restaurant Texture Food & Wine for a tasty dinner and refreshing drink.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
VIP room facilities
Iron
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links

Location

6505 N Interstate 35, Austin, TX 78752-4346
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Austin-Bergstrom Intl Airport
15.2 km
See all flights
4.0
4.0 of 5 bubbles1,932 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The DoubleTree by Hilton Hotel Austin receives a mix of feedback. While guests commend the hotel for its clean, comfortable rooms and updated ambiance, there's a sense that certain aspects could use a refresh. The convenient amenities and attentive service generally earn high marks, although a few guests encountered less-than-professional interactions. Opinions on value vary, with praise for the food and recent renovations but dissatisfaction with the no-refund policy and the hotel's functionality as a conference venue.
Atmosphere
Outdated
Rooms
Comfortable
Value
Mixed
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

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1,932Reviews12Q+A100Room tips
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  • 911
  • 492
  • 296
  • 132
  • 101
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Detailed Reviews
SunSister1 wrote a review May 2023
Norman, Oklahoma
Hotel's Favourite
5.0 of 5 bubbles
Cathy at the Starbucks inside the hotel is the best. She is always friendly and has a smile on her face! She was such a pleasure to meet. Top notch customer service. Excellent!!!
The hotel is nice and has a very unique decor. Very friendly staff.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Prendeville, General Manager at DoubleTree by Hilton Hotel Austin
Responded 11 May 2023
Thanks for the great feedback and kind words regarding our hotel, decor and the friendliness of our staff. Cathy is a long standing team member who does and excellent job and I really appreciate you taking the time to recognize her. We hope you will choose us again on your next trip to Austin Best Regards, James Prendeville General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barbara R wrote a review Feb 2020
Monmouth Junction, New Jersey
5.0 of 5 bubbles
As a keynote speaker I often stay at hotels across the country. Usually the requestor of my program chooses the hotel. I was very pleased that they chose a DoubleTree by Hilton. The conference room was large and the A/V was perfect. No speakers that give off high humming sounds or interference. The stage is sturdy and the bathrooms are clean. I like the free Internet access in the lobby during the breaks. The two computers to use in the lobby were always available. The hotel has its own restaurant and is close to two local eateries that were delicious. The staff is very friendly and the rooms are clean.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Discover57968688902, Front Office Manager at DoubleTree by Hilton Hotel Austin
Responded 14 Feb 2020
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
bu67 wrote a review Feb 2020
Wharton, Texas
5.0 of 5 bubbles
My wife and I attended the Texas Historical Commission's "Real Places 2020 Conference." The hotel was a wonderful place to host this annual meeting. The hotel meeting rooms, common areas, restaurant, and parking garage were well-maintained. We stayed in room 210 for three nights. The room was spotless and the housekeeping person taking care of our room should be recognized. I'm glad the THC conference in 2021 will be at the DoubleTree again.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Discover57968688902, Front Office Manager at DoubleTree by Hilton Hotel Austin
Responded 4 Feb 2020
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scottcanada29 wrote a review Feb 2020
Houston, Texas
4.0 of 5 bubbles
Friendly Staff, clean rooms, great accommodations for the price. We always choose this Hotel for its service and location. The restaurant is pretty good and employees are always checking to make sure you have everything you need.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Burnett, Guest Services / Front Office at DoubleTree by Hilton Hotel Austin
Responded 30 Jul 2021
We appreciate you staying with us and writing this review! Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kjandem wrote a review Feb 2022
Lubbock
3.0 of 5 bubbles
The visit started off on a bad note right at the front desk. The woman told me that only one of us had the breakfast included and none had parking. I had made the reservation over the phone. The lady had made it where one of our rooms would have parking and two would have breakfast, because if a room has breakfast included, two people can get breakfast. There were three of us. And we only had one vehicle, so we only needed one room that had parking. I showed her the email with the details. Even with that, she actually said that just because it said breakfast and parking didn’t mean it included that! When I told her I had made the reservations on the phone with a person, so I wasn’t just misinterpreting it, she backtracked. Suddenly, we had those. They also don’t have fitted sheets on their beds. That seemed to bother one of my friends a lot. That friend had red stains on her sheets. Rather than changing the sheets, they moved her to another room in a whole different area of the hotel. We all had rooms next to each other on purpose, but now one was on another floor and another side of the hotel. Then, after charging all of us the full rate up front, as expected, they then charged each of us over $150 the next day for no reason! When I asked about it, the first person at the desk couldn’t even address it. The second person asked if I had extended my stay. That was insulting to me. If I had extended my stay, I would expect additional charges. So then he said it was a system thing and it would eventually be refunded. He said that didn’t normally happen. It happened to all three of us. It affected our trip because it tied up additional funds for us. Also, you have to request housekeeping! And even then, they only take out the trash and replace towels. None of us will return.
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Burnett, Guest Services / Front Office at DoubleTree by Hilton Hotel Austin
Responded 7 Mar 2022
Thank you for staying with us and for taking the time to provide this review for us to reflect and better the experience for future guests. I am very sorry to hear of the multiple issues during your stay. We certainly do offer breakfast rates as well as parking rates. This is clearly an opportunity to better train our front desk staff. I also understand how the additional or not necessary credit card authorizations would be frustrating. We will check to ensure these are not posting incorrectly and again, appreciate you bringing this to our attention. We do hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
latinagirl4609 wrote a review Apr 2022
Pearland, Texas
3.0 of 5 bubbles
Stayed 2 nights at the Doubletree Austin for a business trip. Checkin was smooth, they gave you a Covid kit at arrival, masks and sanitizer but didn’t enforce the wearing of masks in public areas which was ok for me. A bottle water was offered and their famous warm cookies which is nice after a flight. Staff was very professional and welcoming. Elevator was a little squeaky but it took me to the floor I needed, room was very clean but small but I’m only sleeping there so not a deal breaker. Their was a Pappa’s restaurant right next door in case your wanting a nice dinner. I would stay here again if I had a meeting in this area of town, staff was excellent.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Burnett, Guest Services / Front Office at DoubleTree by Hilton Hotel Austin
Responded 13 Jun 2022
Thank you for staying with us and for taking the time to write your review. We are happy to hear you enjoyed your stay and hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
622lyleb wrote a review Jan 2020
4.0 of 5 bubbles
This hotel is a very good place to stay for the price. It’s location to the interstate makes it easily accessible and there are restaurants near by. I would most likely stay again. Make sure you check your receipt upon check out to ensure the correct charges are on it.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Discover57968688902, Front Office Manager at DoubleTree by Hilton Hotel Austin
Responded 29 Jan 2020
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B. Zahdanisse wrote a review May 2023
Houston, Texas
5.0 of 5 bubbles
Came here for a conference. Location is great, easy to get to, and do not have to deal with downtown traffic and parking hassles. Everything was well organized. The hotel has a quaint vintage style but also appears to have been recently renovated throughout. My room was very clean and had a contemporary decor with a "keep-Austin-weird" flair. The bathroom had a huge bathtub/shower, and granite vanity. The food was also very good, both at the conference buffets, and when I ate on my own at their restaurant, bar and coffee shop. Breakfast was far superior to usual hotel fare. Two staff members in particular, Cathy and Mandy, were very friendly and attentive. Parking is in the hotel's own parking garage with guest-only access and camera surveillance, so I felt very secure leaving my car there. There is also an outdoor pool terrace and several outdoor lounge areas that looked very nice, but I did not have time to avail myself of them. I came here for business but plan to return with the family this summer.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James Prendeville, General Manager at DoubleTree by Hilton Hotel Austin
Responded 23 May 2023
Thanks for taking the time to write such a detailed review and for mentioning so many of the things that our guests love about our hotel. I was delighted to read that you has such a positive experience and we look forward to welcoming you back this summer. Best Regards, James Prendeville General Manager
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JerryD wrote a review Apr 2022
San Francisco, California
4.0 of 5 bubbles
The hotel faces the Interstate-35 highway on one side. It's very loud with loud-motored trucks running at full speed without congestion at night. If you are sound-sensitive like I am, ask for the rooms on the interior side facing the swimming pool.

There is a Pappadeux seafood restaurant literally across the hotel with great food. A lot of people will call, pick up food and bring back to the hotel to eat.

Overall a very pleasant experience, but it's bad location (not the hotel's fault). The service was great (the front desk happily helped us move to an interior room).
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Date of stay: March 2022
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Rooms on the interior side facing the pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Burnett, Guest Services / Front Office at DoubleTree by Hilton Hotel Austin
Responded 13 Jun 2022
Thank you for taking the time to review our hotel and for staying with us. We are sorry to hear the noise in our location near the highway was an issue during your stay. We do have some rooms facing away from the highway and we would be happy to get you pre-assigned to one of those if you visit again! Hope to see you back!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andreaG1899DA wrote a review Jan 2020
Floresville, Texas
4.0 of 5 bubbles
Stay was great. Rocky start, but desk clerk was very helpful and made sure to smooth over the rough start. The cookie was great and the room was comfortable. Parking felt secure and surrounding restaurants made dinner much easier!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Discover57968688902, Front Office Manager at DoubleTree by Hilton Hotel Austin
Responded 21 Jan 2020
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Please feel free to reach out directly if your stay was not perfect. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siouxhockeyfan asked a question Jun 2023
Fargo, North Dakota143 contributions36 helpful votes
Is there a shuttle to and from the airport?
Answer from Director of Rooms
Austin, Texas
I am very sorry but our property is limited to only service animals. We do not accept pets. Thank you for your inquiry.
Answer from cheesecakelady24
Atlanta, Georgia, United States20 contributions4 helpful votes
It did come with a refrigerator but no microwave. However, we were able to use the microwave in the dining area.
James L asked a question Nov 2018
Long Beach, California169 contributions162 helpful votes
Does this hotel nave an in-house spa, or is there a great nearby place a man can get a facial and or massage?
Answer from Lizzy
37 contributions31 helpful votes
I don't remember seeing a spa. There is a workout room but call the hotel. They should be able to direct you to someone in the area that does massages/facials etc. for men. Enjoy your stay.
Velma Vel P wrote a tip Aug 2024
1 contribution
5.0 of 5 bubbles
"Beautiful location and exceptional service all the way around. "
Read full review
sljg5 wrote a tip Aug 2024
Denver, Colorado5 contributions1 helpful vote
1.0 of 5 bubbles
"Don’t stay here if you plan on sleeping or being treated nicely. "
Read full review
Salim J wrote a tip Aug 2024
Houston, Texas7 contributions1 helpful vote
5.0 of 5 bubbles
"Great choices for breakfast. "
Read full review
Greg wrote a tip Jul 2024
Littleton, Colorado183 contributions38 helpful votes
4.0 of 5 bubbles
"Parking is 20 bucks. But not bad."
Read full review
mgnelu wrote a tip Jul 2024
Rockville, Maryland254 contributions111 helpful votes
4.0 of 5 bubbles
"There is a nice view from the pool as the lights turn on when it gets dark."
Read full review
Not the right property for you?
There are more places to choose from in the Austin area.
PRICE RANGE
$204 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton austin hotel austin, doubletree austin, austin doubletree
LOCATION
United StatesTexasAustinSt. Johns
NUMBER OF ROOMS
350
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL AUSTIN | UPDATED 2024 Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Austin
Which popular attractions are close to DoubleTree by Hilton Hotel Austin?
Nearby attractions include Axe Escape (0.4 km), Zero Latency Vr (0.4 km), and Burlington (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Austin?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Austin?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel Austin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Austin?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Austin?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, Pappasito's Cantina, and VIVO Modern TexMex.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Austin?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Austin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Austin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Austin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Austin?
The staff speaks multiple languages, including English and Spanish.
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