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Stephanie and the crew are the best. Everything top notch. Anticipated needs. Just everything you would want in a property. Clean. Convenient. Great location and again the staff is incredible, friendly, darn near perfect
We stayed for four nights at the Element. We had a few hiccups initially which I won’t get too much into but the staff (esp Justin Jordan and Samantha) went out of their way to make it right.
Stayed in the one bedroom suite. We...More
We are from Austin and stayed at the Element for a date night. Great place. Convenient to everything downtown. Customer service was amazing. Their bar was outstanding, no need to even leave the hotel really. Went for a morning run on the hike and bike...More
Thank Jerad A
Response from KaylaA535, Public Relations Manager at Element Austin DowntownResponded 1 week ago
Thank you for taking the time to provide your incredible review! We're thrilled to hear you enjoyed our delicious food and beverage offerings, convenient location and impeccable service. We hope you'll be back for another date night again soon!
My guy and I were booked at the JW Marriott but when we arrived, they were oversold and asked that we move to Aloft/Element a few blocks away. I was very confused about why the hotel has two names but apparently, this is a very...More
Stayed here while in Austin on business. Gorgeous hotel with a hip and cool vibe. I love the pastry shop on the first floor! You also can’t beat the location (just off Congress). I will definitely be back!More
1 Thank John M
Response from David M, General Manager at Element Austin DowntownResponded 3 weeks ago
Dear John M,
Thank you for the great review of the hotel and your stay. We are very excited to hear that you enjoyed the hotel vibe, our Caroline Coffeehouse and our loaction! Absolutely look forward to welcoming you back on your next trip to...More
The first of its kind in the city, Element Austin Downtown is an extended-stay hotel that brings a focus on wellness to the heart of Austin, Texas. Awaken your senses with eco-friendly design, state-of-the-art ...Moretechnology and bikes to borrow for exploring the city. Our location is on Congress Avenue steps from downtown's best shops, restaurants, and hot spots. Staying near is always a good idea when your options to unwind are a coffee and a bite to eat at Caroline Restaurant and Coffeehouse, or playing outdoor games and a draft cocktail at Upstairs at Caroline. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Yes, we can accept a package on your behalf, but the name on the package needs to match the name on the reservation exactly. We typically don't have package fees, unless it's a large pallet or requires storing... More
Yes, we can accept a package on your behalf, but the name on the package needs to match the name on the reservation exactly. We typically don't have package fees, unless it's a large pallet or requires storing. Anything on-site for over a week without being claimed will be returned to sender.
I hope this answered your questions, but let me know if there is anything else we can do for you!
Response from Singapore-Pringles | Reviewed this property |
Royal Blue grocery is next door. It’s a corner market type of atmosphere that has prepared meals as well as basic staples. I think HEB grocery will deliver to the Element as well. They are a fully stocked grocery store... More
Royal Blue grocery is next door. It’s a corner market type of atmosphere that has prepared meals as well as basic staples. I think HEB grocery will deliver to the Element as well. They are a fully stocked grocery store option.
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"The corner rooms offer windows along two walls for more natural light."