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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Amarillo Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 80 hotels in Amarillo
Location
Cleanliness
Service
Value
Courtyard by Marriott Amarillo Downtown is where History Meets Modern! Situated in the historic Fisk Building in Amarillo, Texas, built in 1927 and fully renovated to open as Courtyard by Marriott Amarillo Downtown on December 31, 2010, our hotel offers superb accommodations in the heart of downtown. We feature 107 beautifully appointed guestrooms and suites, and we now showcase a new Courtyard Refreshing Business Design with the Bistro Restaurant proudly serving Starbucks Coffee. Visit us and allow us the opportunity to show you Amarillo Hospitality at its finest.
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Room & Suite (44)44
Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Green
Location
Full view
86Good for walkers
Grade: 86 out of 100
19Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
724 S Polk St, Amarillo, TX 79101-2310
Getting there
Car HireSee all Amarillo car hire
542Reviews3Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
Very well decorated and spacious room. The view was OK. Lobby area very well-maintained and clean. Front desk staff were very helpful, they offered free water bottles for gold members. Parking is free, which is a plus in downtown. Hallways feel safe. Downtown area was pretty much empty, maybe because of the pandemic.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Choose the highest floors if available. Noise from downtown can be irritating.
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1 Helpful vote
Helpful
My wife and I travel extensively and find ourselves in Amarillo 4 or 5 times a year. We usually stay at one of the hotels off I-40 but decided to stay downtown as a change of pace which would allow us to walk to dinner - a welcome respite after all day in the car. The hotel is a nice historic property. We were surprised to learn upon checking in that there was a $12 parking fee - there was no mention of this on the hotel website where we made our reservation. We had a pleasant walk to dinner and decided to get two bottled waters before turning in for the evening. $4.50 each for the water which is ballpark territory or higher. The next morning I wanted cream in my coffee so I went downstairs rather than make coffee in the rooom. No complimentary coffee - only Starbucks - another $6 including tip. As I already mentioned my wife and I travel quite a bit and one way we keep it affordable is to watch our budget. I can't remember another hotel that didn't have complimentary coffee in the lounge. This was not a budget friendly experience and we won't be returning.…
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Date of stay: October 2020
Helpful
With Covid I expect hotels, especially major chains, to go the extra mile to make sure rooms and common spaces throughout the property are extremely clean. Seems this property did not get the memo. First room we were given was not even ready for guests. Seems someone smoked in the room so they had a machine set up trying to air it out. Room was dirty as well. When I went to advise front desk of condition of room I was given a it’s not my fault answer. Yes it is, you should know If a room is not clean. Second room we were assigned (and supposedly the last avalanche room) had not been cleaned to COVID-19 or any kind of quality standards I went around the room with Clorox wipes and the dirt and crumbs I discovered was unacceptable. When I went to look at tub, the shampoo from the last occupant was spilled all over the rim of the tub. Obviously it had not been cleaned. Bed linen did not look fresh or white clean. I put my own cover and pillow down to sleep. The only reason we did not walk away from the property was we were facing a snow storm outside and were able to find a different hotel with rooms so late at night. Especially with limited availability due to covid. Forget this property. Disgusting …
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Response from Cheryl Holwick, General Manager at Courtyard by Marriott Amarillo Downtown
Responded 29 Oct 2020
Dear debbiem339, We sincerely apologize for your experience. Our team is following all cleaning guidelines and procedures, I understand your concern and have addressed this with our team and reviewed the cleaning procedures. I do apologize you were checked into a room with a air machine, this is use to remove food and other odors so the room is fresh for every guest, obviously in error it was not removed and I do apologize and appreciate you letting us know. Thank you again and we hope you will reconsider and stay with us again.
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We booked this hotel for a Saturday night driving out of Dallas. We arrived late, around 10:30 pm and the room we had booked with 2 beds was unavailable. We put sheets on the rollaway and managed. Hotel was chock full so all the Covid protocols we were promised when we called ahead were really not being followed. Staff was helpful but we have found that high occupancy during a pandemic tends to make service slower and less responsive. Hotel is an old building and nicely renovated. Downtown Amarillo on a Sunday morning is a ghost town. Everything is closed. We had to drive out to the suburban area to get any breakfast.
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Date of stay: July 2020
Value
Cleanliness
Service
Helpful
+1
It seems this is a hot spot for people driving through Amarillo to drive to other parts of the country. It’s a lovely building, historical, and seems to have been updated. It’s close to some good restaurants, and was very comfortable for our night there. The sofa bed pulls out, will be tight if you have older kids. Staff was very helpful and courteous.
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Date of stay: August 2020Trip type: Travelled with family
Helpful
PRICE RANGE
US$95 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard amarillo downtown hotel amarillo
LOCATION
United StatesTexasAmarillo
NUMBER OF ROOMS
107
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Amarillo Downtown
Which popular attractions are close to Courtyard by Marriott Amarillo Downtown?
Nearby attractions include Route 66 Historic District (0.4 km), Esquire Jazz Club (0.10 km), and Hoofprints of the American Quarter Horse (0.3 km).
What are some of the property amenities at Courtyard by Marriott Amarillo Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Amarillo Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Amarillo Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Amarillo Downtown?
Yes, a parking garage is available to guests.
What are some restaurants close to Courtyard by Marriott Amarillo Downtown?
Conveniently located restaurants include Crush, Ohms Cafe & Catering, and Eddie's Napoli's V LLC.
Are there opportunities to exercise at Courtyard by Marriott Amarillo Downtown?
Yes, guests have access to a fitness centre during their stay.
Does Courtyard by Marriott Amarillo Downtown have an airport shuttle?
Yes, Courtyard by Marriott Amarillo Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Amarillo Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Amarillo Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Amarillo Downtown?
Many travellers enjoy visiting Harrington House (1.0 km).