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Hotel is about less than 5 mins walk from Namba Station, depending which exit you take as Namba Station is huge!
Room is clean, simple but small (as in most hotels), and the walking space is very tight. Two persons can hardly walk past each other. The toilet does have a tub, and toiletries can be self-picked from the hotel lobby, including tea bags (green tea only) and coffee sticks.
Things to note is housekeeping and cleaning. The hotel does NOT do such everyday and they have a housekeeping schedule. So it's always good to have some hygiene practices to make your stay more pleasant e.g. dispose your trash in a sealed bag.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was staying in the hotel on 16-20 Nov. This hotel is newly open since Sep 2022, that is why overall the hotel looks new, trendy hotel.
Previously I was worried based on the location if is suitable for female solo trip. However, the location quite close to subway and also some other tourist spots.
I like the room. The bed and pillows are very comfortable. The room cleanliness also good and they are practicing environmental friendly concept. They still doing some simple clean and only changing bedsheet will be 2 times per week.
The staffs all were friendly and helpful. Although sometimes we have difficulty to understand each other due to the language, but they were trying very best the capture all information to help us.
If I travel back to Osaka and I will definitely put this hotel into my top priority.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is not 1 minute from Midosuji Exit 5, as stated, it is more like a 5-7 minute walk. I arrived late at night, and discovered that this hotel is not visible from Namba station.
I also found that this hotel is too focused on bragging about their eco identity instead of guest comfort and services. The corridors were very dark, which wasn't one of my favorite features. The takkubin service they use is the most expensive I've used. It cost more to send my luggage across Osaka, than sending my luggage to Tokyo from a different hotel. There are not many services, and the area is also being gentrified, which always leaves me with mixed feelings.
If the eco identity is your highest priority and so-so guest service is okay, this hotel is for you. I would stay here again because the room was nice, but I would try to book somewhere else first.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is like an Ibis Budget at best. They do not clean the room daily, stick ridiculous signs up all over the property about not putting food in the bin etc etc and the staff just look you up and down when you walk in.
The room itself is dark and dingy. It was clean enough and a good location near e everything you'd need in central Namba. It's fine if the price is right, but definitely do not expect a premium experience as the name suggests as this is laughable.
The staff is very rude and wouldn't even loan us a spoon for five minutes.
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Date of stay: May 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Book somewhere better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 髙岡 昌裕, その他 at Grids Premium Hotel Osaka Namba
Responded 8 May 2024
Dear ChrisBSouth_UK, We sincerely apologize for any inconvenience you experienced during your stay. At Grids Premium Hotel Osaka Namba, we have reduced our cleaning frequency as part of our SDGS initiatives. We appreciate your feedback regarding cleanliness and staff behavior, and take it seriously. We will address these issues internally and strive to ensure they do not recur. We are disappointed to hear that you did not feel welcomed upon arrival. Your valuable feedback will be shared with the team and used for future training. We value your feedback and will make efforts towards improvement. Thank you for bringing these issues to our attention. Yours sincerely, GRIDS PREMIUM HOTEL OSAKA NAMBA
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Comparing to the rest of the hotels I stayed during my 3 weeks stay in japan, staffs at this hotel are unfriendly. Not sure if it’s because they are too stressed from work (tourists are rushing into japan), or they are too afraid of speaking in English or? Their face, their tone and their body language are just making me so not comfortable that I feel I am not welcomed at all as if I’d never be here. Worst experience ever. This just doesn’t feel right especially in Japanese standard. Talking about the room itself, their semi-double room is small, so much smaller than any other semi-double rooms in japan I have stayed. It’s not quite enough to even fit one person with two suitcase (unless you open one suitcase on the bed and the other one on the sofa, and that leave you no room to move around). Do think twice if you are about to book this room type. You’d consider their double room with two beds if you really are consider staying at this place. In term of location, I’d say it’s excellent. It’s at Namba Station (where you can take the train directly to KIX), airport limousine bus stop for Itami Airport is just around the corner too. But again, guess I’d rather stay at another similar hotel next time as I don’t want my mood to be affected by the unfriendly service after all. Let’s hope their service standard would improve or go back to Japanese normal standard eventually.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Its all about the location which is fantastic, very close to gigantic namba station, within walking distance from everything interesting in namba . Very basic hotel , rooms small but clean, hardly any space for luggage, no wardrobe. The plastic bathroom was clean but smelt strange. Luckily for us construction work in the building site opposite the hotel was limited during the weekend. Only part of the staff knows any english, but all were very friendly and really wanted to help.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 4 nights for business trip. Nothing to complain is where I begin with. Location was perfect for my schedule but even in general it seemed very helpful. Restaurant all around, with shopping malls makes it easier to catch quick gifts for family. The place is near a hub that connects to many surrounding cities as well.
Breakfast was modern style and was lot to enjoy with.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 髙岡 昌裕, その他 at Grids Premium Hotel Osaka Namba
Responded 20 May 2024
Dear Panddady, Thank you very much for choosing Grids Premium Hotel Osaka Namba. We are truly delighted that our convenient location and modern breakfast have met your expectations. Our hotel is located close to various facilities for your convenience. We sincerely appreciate your valuable recommendation and look forward to your early return. Best regards, GRIDS PREMIUM HOTEL OSAKA NAMBA
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We stayed here for one night. Hotel is new and convenience. About 5 minutes distance away from the Namba Station and close to shopping area. Room have USB function, spacious and price is reasonable. Beside they have a family room too if you have 3-4 person to stay. Breakfast is acceptable and quality but don’t expect variety of foods . Overall the hotel is great and recommend to anyone who interest
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 昌裕 髙岡, Other at Grids Premium Hotel Osaka Namba
Responded 28 Apr 2024
Dear ETNN9099, Thank you for choosing Grids Premium Hotel Osaka Namba for your recent stay. We are delighted to hear that you found our hotel new, convenient, and suitable for families. Your feedback on the USB function, spacious rooms, and reasonable pricing is greatly appreciated. We are also glad that you enjoyed our proximity to Namba Station and the shopping area. Please note that we offer a family room for your convenience. We will take into consideration your comments on breakfast variety to enhance our services further. We look forward to welcoming you back. GRIDS PREMIUM HOTEL OSAKA NAMBA
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Great location with 5 min walk to Marui0101 and Takayshiyma. (right across the street). New, clean and modern room, yet small (i.e. unable to walk when suitcases are opened, and limited counter space in the bathroom) It was a bit difficult to get to by driving and locate the closest parking as many streets are one way. There is constructions right in front of the hotel at this time (Dec 2022) Breakfast was acceptable (mostly salad type with limited hot food selection)
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfortable and clean room, very spacious for Japanese standards. It's located a short walk away from the buzz of Dotonbori, which is full of great bars and restaurants. Lots of convenience stores nearby and great amenities (freebies) offered by the hotel.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:If you need luggage shipped to your next hotel or the airport, arrange this at the reception desk...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Osaka area.
PRICE RANGE
$165 - $273 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
142
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