The Chapter Kyoto, a Tribute Portfolio Hotel
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The Chapter Kyoto, a Tribute Portfolio Hotel

341 Shimizucho, Nakagyo-ku Kawaramachi-Dori, Nijyo-Agaru, Nakagyo-Ku, Kyoto 604-0911 Kyoto Prefecture
Traveller (112)
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Dining (28)
Twin/Twin Superior Guest Room
Room & Suite (20)
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About

4.0
#142 of 339 hotels in Kyoto
4.4 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover a unique side to Kyoto from the unforgettable angle provided only by The Chapter Kyoto, a Tribute Portfolio Hotel. Designed for guests who want to experience a new picture of Kyoto, Japan, our hotel in the city center provides unique and unforgettable stories and can point you to the best sightseeing you won't find in any guidebook. When you return from exploring, stay active with our on-site 24-hour fitness center, or enjoy a relaxing visit to our public baths.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Spa
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Open-air bath
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Seating area
Sofa
Telephone
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Japanese
Hotel links
Special Offer:Earn points toward free nights.

Location

341 Shimizucho, Nakagyo-ku Kawaramachi-Dori, Nijyo-Agaru, Nakagyo-Ku, Kyoto 604-0911 Kyoto Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Itami Airport
39.5 km
See all flights
Kobe Airport
65.4 km
See all flights
4.0
4.0 of 5 bubbles70 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Chapter Kyoto, a Tribute Portfolio Hotel, is often celebrated for its harmonious fusion of traditional Japanese aesthetics and modern conveniences, providing a culturally rich experience. Guests frequently commend the traditional Japanese baths, cleanliness, and the aromatic and cozy atmosphere of the rooms. Despite some remarks about room size and storage, the hotel's central location and value for money make it a popular choice among travelers. The onsen and attentive staff add to the authentic Japanese hospitality that many visitors appreciate.
Location
Central
Atmosphere
Cultural
Rooms
Cramped
Value
Reasonable
Cleanliness
Spotless
Service
Helpful
Amenities
Well-appointed

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70Reviews2Q+A17Room tips
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Detailed Reviews
Waterpark wrote a review Oct 2023
+1
4.0 of 5 bubbles
The Chapter is a great hotel in a central location in Kyoto. It has a boutique hotel feel that offers the benefits of being a Marriot Bonvoy property. Rooms are not big as is common in Japan, but in typical Japanese fashion they have maximized the space in the room so that it feels larger and yet cozy at the same time. The toilet and shower is separate, which is nice, and the bathroom and entrance area can be separated from the sleeping area with a traditional Japanese sliding door. Our room didn’t have a view (actually the window was frosted, and when opened just revealed the side of a building), but the hotel isn’t that the tall so I don’t think views are really why one should stay here. The hotel also has well-appointed gym, and a traditional Japanese bath. As I am a platinum bonvoy member we were given free breakfast which is served in the lobby restaurant. The lobby restaurant is open for lunch and also offers drinks in the evening (with Bonvoy platinum members and above getting free wine, beer, and sake), but the restaurant is not currently serving dinner. Staff was nice, although, mostly not from Japan which caused an issue with my invoice (long story short I am allowed a tax exemption and the first staff member I dealt with had no idea what I was talking about, and just shut me down, a manager rectified at check-out), but overall staff are friendly and accommodating. Overall, for the value and location – walking distance to a lot of restaurants – this is a great hotel to stay at when visiting Kyoto for any purpose.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seth S wrote a review Aug 2021
Nishiazabu, Japan
3.0 of 5 bubbles
The hotel opened in June 2021 and has a good location and stylish design but the overall experience was mixed. As a Marriott Tribute Portfolio property, it supposed to be a luxury hotel but the overall service level was not up to that standard. There was a large lounge/restaurant but it was empty all afternoon and evening so it did not feel welcoming. At check-in, the staff did little other than give me a key and didn't attempt to suggest how I could use the hotel facilities. The room was fairly small for a luxury property and what was advertised as a king bed was actually a queen. The entrance to the room was so small that it was impossible to enter and take off shoes as supposed to without stepping on to the wood floor designed for bare feet. The hotel is so close to the adjacent building that the window is covered with a Japanese paper screen to hide the view. The communal bath was nicely designed. There was only one choice for breakfast, which was a Kyoto-style "obanzai" set. The food was nicely prepared but the portion was small and the buffet only offered drinks. More choice would have been nice along with some food items in the buffet. Perhaps it will be better once pandemic restrictions ease but for the moment, it is not worth paying a premium to stay at this hotel.
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Date of stay: August 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from サンフロンティア ホテルマネジメント, 支配人 at The Chapter Kyoto, a Tribute Portfolio Hotel
Responded 18 Aug 2021
Dear 917seths -sama, Greeting. I hope this note finds you well. Thank you very much for saying at our property. We regret to hear that your stay experience did not meet your expectation, especially for your check in experience. We did share your valuable comment to Front Office in charge and they are working together with me to seek how we can improve current service quality and make sure we satisfy for our valuable Marriott member like yours. As for breakfast selection, due to current sentiment, it was limited choice at this moment, nevertheless, we take your comment seriously and discuss with chef how we can improve our breakfast experience. Once again, thank you for your time to share your stay feedback and we look forward to welcoming you back in near future. Kind regards Satoshi Furuya General Manager HIYORI CHAPTER KYOTO, A Tribute Portfolio
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Chicano L wrote a review Feb 2024
+1
5.0 of 5 bubbles
Great location and hotel to get your zen back after Tokyo or Osaka.

The hotel is in a great location and easily accessible by public transportation from the bullet train. The main shopping area and restaurants are about a 15 minute walk. There are also sightseeing landmarks within a 30min walk.

The staff at check in were awesome and got some goodies upon arrival. They also upgraded my reservation and gave me options for a bigger room, but I decided on the larger room with a bigger bed. The happy hour for members is very limited from 5-630pm. They should really consider changing or extending the hours to 8pm. The staff stay behind the bar and don’t pick up plates so it would not be that big of a burden. The appetizers are very limited and I went there for the sake sampler.

The rooms are not big, but fine for a couple. The bathroom is also small, but I was surprised that they provided a 3 step facial cleanser and moisturizer… so nice!

There are no views, but the trade offs are worth it - the rooms completely blackout and the place is so quiet. I really booked the hotel for the public bath - beautifully designed for you to relax. I spent at least 2 hrs during a rainy day. So it’s a good alternative to bad weather or just a day for r&r.

I was not a big fan of the breakfast, but I’m biased with having an American breakfast. I should have taken the points, but it was fine. The staff at the restaurant and during happy hour are great. They were always happy to welcome you.

Overall, highly recommend and I would book again if I’m in town.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Bo voy members lounge is from 5-630pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cmsgreek wrote a review Dec 2022
Youngstown-Warren, OH
5.0 of 5 bubbles
Located in a great part of Kyoto, walkable to the imperial palace as well as Gion, this property was extremely convenient for my exploring of Kyoto. The interior of the property is very sleek and modern looking.

The room is a traditional Japanese style room with a tatami mat. Decent size for Japan and the bed was super comfortable. Very clean — spotless, and I felt very relaxed.

The hot spring/public bath was very well kept and was a very nice addition to the overall feel of the hotel. Additionally, the late night ramen service was exactly what I needed after exploring all day. Breakfast was a bit overpriced but it was still good.

Service was top notch—I could really tell they wanted me to enjoy my stay here. This was a fantastic hotel and I’d come here again in a heartbeat.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
handyspanner wrote a review Apr 2023
London, United Kingdom
4.0 of 5 bubbles
We stayed for three nights at this comfortable hotel, which is centrally located for most of the sites. Most of the tourist sites can be accessed by local bus or train within easy walking distance of the local bus sto or station.

The hotel is a modern Tribute hotel and is in nice condition. The room was “compact” to say the least and we did not have an outside window. The rooms are aligned with traditional decor and of a minimalist layout. Although small, the room was functional, comfortable and adequate for a couple of nights. The bed linen was of a high quality and the thick bed topper provided a comfortable sleep. The shower/wet room, again, was of a compact nature, however the shower itself was excellent. The bathroom soap and creams were of a good quality.

The reception staff were friendly and offered a welcome drink on arrival.

A nice hotel for a short stay, if looking for a longer stay or a stay for business this property may not fit the bill.
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shoe_gal88 wrote a review Aug 2023
Winchester, Massachusetts
4.0 of 5 bubbles
Our family of 5 spent 4 nights at this lovely & fairly new hotel in Kyoto. The staff was helpful, especially maiko. Rooms were very clean yet on the small side, but comfortable. We had a superior king with shower; I was told all king rooms were in the center and the small window you couldn’t see through nor open. Our 3 sons stayed in a superior twin room with shower (with an added third bed). Their room was cramped inside, but it had windows that faced front of hotel. We had trouble with the air conditioning a couple of times, but eventually worked. The bathroom was nice; best shower I had in any of the hotels! The public bath/ onsen and women’s locker room was nice & relaxing especially after a long day of walking. Breakfast was nice but crowded, and we also had free udon at 9pm! The coin operated washer & dryer were also very handy (can get busy, so must be patient). We were about 8 minutes/several blocks away from the station, which was near the gion matsuri (festival) parade route! Walking distance to nishiki market and gion. We ended up taking bus which was easy and convenient. We also stayed at Hilton garden inn Kyoto which was also new and nice. Would stay at either place again, especially chapter!
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Try onsen & udon! washer/dryer very helpful. For breakfast long wait, get takeout box. Don’t...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarahlynae wrote a review 5 Jul
Washington
5.0 of 5 bubbles
Our family of five just returned from touring Japan and adored this hotel. This hotel was such a lovely retreat while spending some time in Kyoto. The hotel is immaculate, and the staff is very friendly. The daily breakfast offerings were more than adequate to get you started. My husband and I particularly enjoyed the evening happy hour social. It was a great time to unwind with a drink, and some snacks before going out to dinner. The location was wonderful. We were able to walk to many places for shopping and dining. The rooms are small by American standards but allowed more than enough room for us. We had two rooms since a room for 5 people can be difficult to find. We utilized the laundry facilities at the hotel, which were readily available and easy to use. I cannot say enough good things about Chapter Hotel! If returning to Kyoto, I would absolutely stay here again.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tazHouston wrote a review Jun 2023
Katy, Texas
5.0 of 5 bubbles
Beautiful, clean, centrally located hotel. The rooms are appointed with Japanese pajamas, air purifier, aromatherapy room and pillow spritz. They provide “Tabi” or Japanese socks for you to keep. There’s a Japanese bath/spa, breakfast buffet (delicious), and the staff were very friendly, polite, and helpful. Don’t look further, this is where you should stay while in Kyoto:)
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zachnyc wrote a review Dec 2023
New York City, New York
4.0 of 5 bubbles
Great modern Marriott property on the quiet end of a busy shopping street in downtown Kyoto. The room was small but quite functional. However, the sliding screen door between the bathroom sink and the bedroom made it difficult for me to squeeze out of bed without bumping into the screen and waking my hubby.

We were lucky to get a top-floor room which was very quiet and had a nice view of the river. The onsite onsen was brand new and very popular at prime hour ( between 6 and 8 pm). There are several good restaurants in the area but they tend to close early.

The staff was helpful and pleasant. The bathroom amenities were great, although I lament the disappearing individual bottles to take home! The lobby is attractive. It would be nice if they offered a cold drink, a cup of sake,, or a small snack at the onsen as many places we visited in Japan did. A good Marriott Bonvoy redemption although I did not receive any special recognition or welcome.
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Date of stay: November 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neverhome007 wrote a review Jul 2023
San Diego, California
4.0 of 5 bubbles
This new modern hotel is in a great location to walk to Nishiki market and many shopping areas & is very close to public transportation. The rooms are tiny for three people and do not have any drawers to put clothes away and have a tiny open closet/ hanging space. The room we were in was very dark, with a frosted window that we believe looked out at a wall (we aren't sure because the glass was frosted). We knew it was day or night but couldn't see anything - this made it feel very confined.
I would only stay here again for the location but would be sure to request a view.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David R wrote a tip Jun 2024
2 contributions
4.0 of 5 bubbles
"Laundry onsite is amazing."
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Mark wrote a tip Apr 2024
4 contributions2 helpful votes
2.0 of 5 bubbles
"Get a much lower rate or avoid Ask for a room with a window (!) Look for alternate breakfasts Avoid laundry service"
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Moninder B wrote a tip Mar 2024
Kendall Park, United States8 contributions6 helpful votes
3.0 of 5 bubbles
"Nice location with amazing Public Hot Springs The Lounge is not very comfy and the rooms are stuffed and very small "
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Moninder B wrote a tip Mar 2024
Orlando, Florida3 contributions
3.0 of 5 bubbles
"Try to take minimum luggage with you and be prepared to experience a little discomfort if you are lounge loving person."
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Chicano L wrote a tip Feb 2024
45 contributions4 helpful votes
5.0 of 5 bubbles
"Bo voy members lounge is from 5-630pm"
Read full review
Not the right property for you?
There are more places to choose from in the Kyoto area.
PRICE RANGE
$254 - $404 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoCity Center
NUMBER OF ROOMS
203
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CHAPTER KYOTO, A TRIBUTE PORTFOLIO HOTEL - Reviews & Price Comparison (Japan) - Tripadvisor

Frequently Asked Questions about The Chapter Kyoto, a Tribute Portfolio Hotel
Which popular attractions are close to The Chapter Kyoto, a Tribute Portfolio Hotel?
Nearby attractions include Ippodo Tea Kyoto (0.2 km), Honnoji Temple (0.4 km), and Gyogan Temple (0.3 km).
What are some of the property amenities at The Chapter Kyoto, a Tribute Portfolio Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chapter Kyoto, a Tribute Portfolio Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Chapter Kyoto, a Tribute Portfolio Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chapter Kyoto, a Tribute Portfolio Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Chapter Kyoto, a Tribute Portfolio Hotel?
Conveniently located restaurants include Saishuan Shiraki, Hafuu Honten, and Trattoria Macedonia Yuki.
Are there opportunities to exercise at The Chapter Kyoto, a Tribute Portfolio Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Chapter Kyoto, a Tribute Portfolio Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Chapter Kyoto, a Tribute Portfolio Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The Chapter Kyoto, a Tribute Portfolio Hotel?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (5.2 km), Kiyomizu-dera Temple (2.6 km), and Sanjusangendo Temple (2.8 km).
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