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Grand Mercure Guangzhou Zhujiang New Town

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62 Jing Sui Road, Zhujiang New Town, Tianhe District, Guangzhou 510627 China
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#37 of 4,044 hotels in Guangzhou
Location
Cleanliness
Service
Value

Located in the Zhujiang New Town, Grand Mercure Guangzhou Zhujiang New Town is within 5 minutes by foot to Zhujiang New Town Metro Station, 15 minutes by car to Guangzhou East Railway Station and 45 minutes to Guangzhou Baiyun International Airport.The hotel features 233 elegant rooms, one Grand Ballrooom and a gym, perfect for business and leisure travellers seeking style,comfort and convenience.

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Property amenities
Free parking
Electric vehicle charging station
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Restaurant
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Room features
Air conditioning
Room service
Minibar
Bath / shower
Room types
Suites
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
85Good for walkers
Grade: 85 out of 100
324Restaurantswithin 1 km
17Attractionswithin 1 km
84Reviews0Q+A1Room tip
Traveller rating
  • 72
  • 6
  • 3
  • 1
  • 2
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Popular mentions
just_jim5 wrote a review Apr 2021
Martins Ferry, Ohio154 contributions45 helpful votes
I am currently trying to sleep in my “non-smoking” room on the “non-smoking” 8th floor. I can’t do it. The smell of smoke is so bad I can taste it. If you want a room that doesn’t smell of smoke ask them to put a bed for you in the fragrant smelling lobby, the Chinese restaurant, or the Lounge bar. The bed is hard too. You pay ¥1000 for a beautiful smoke filled room which explains China, if you can afford ¥1000 a night room you can afford a ¥200 fine for smoking in a room.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Wang Joen, 其他 at Grand Mercure Guangzhou Zhujiang New Town
Responded 18 Apr 2021
Dear Guest, Thanks so much for taking time to share your feedbacks with us! We are very sorry that hat your experience did not meet your expectations and please allow us to express our sincerest apologies. At Grand Mercure, we strive to provide high standard service for our guests and your comments in terms of sound proof has been shared with our hotel management team. And we have planned to take some actions to provide better stay experience for our guests. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grand Mercure Guangzhou Zhujiang New Town
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Aleksandar G wrote a review Sep 2020
Shanghai, China179 contributions73 helpful votes
New hotel in central business district in walking distance to Opera, Canton Tower, etc. The hotel rooms are very modern but cosy. The hotel provides complimentary lounge for all guests with 24 hour drinks and food. I gave it 4 stars because there is no recognition of me as premium Accor member.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Tu Stephen, 其他 at Grand Mercure Guangzhou Zhujiang New Town
Responded 25 Sep 2020
Dear Guest, Thank you for sharing your experience at Grand Mercure Zhujiang New Town through the Guest comments. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Nakita Shen General Manager
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fgaudard2019 wrote a review Dec 2019
1 contribution
Good morning. I am staying and will continue to stay approx one week per month at the Grand Mercure Hotel Gz. For this reason this is very important to feel confortable. The first room I received had some air conditioning problem, and the room smell smoke. For this reason I change my room the first day. During my previous stay in this hotel, my room had a separate Bathroom (very nice room) However, for my last stay, the bathroom was "open" in the entrance. I was wondering if they are different design of rooms. Generally speaking, I am very happy with the service, the quality of the hotel, the breakfast and this is a great location.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
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Location
Cleanliness
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Trip type: Travelled on business
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Johnson C wrote a review Dec 2019
1 contribution
I was stay at room which can open window but unfortunately there were midnight very noise rubbishy care under my room from 3-5 am midnight , i asked change to quite room but the room has very strong decoration smelling which I can’t stay , I have to be tolerated until 6am due to midnight I can’t sleeping all night and this was most terrible stay my life
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from StephenTu, Executive Assistant Manager at Grand Mercure Guangzhou Zhujiang New Town
Responded 1 Feb 2020
Dear Guest, Thanks so much for taking time to share your feedbacks with us! We are very sorry that hat your experience did not meet your expectations and please allow us to express our sincerest apologies. At Grand Mercure, we strive to provide high standard service for our guests and your comments in terms of sound proof has been shared with our hotel management team. And we have planned to take some actions to provide better stay experience for our guests. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Tu Executive Assistant Manager Grand Mercure Guangzhou Zhujiang New Town
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Dariusz wrote a review Dec 2019
Chengdu, China397 contributions82 helpful votes
I stayed in this hotel just 1 night for the 2019 Guangzhou Marathon. It’s a new hotel and it was a bit difficult to find it at first. However, the location is very convenient. It’s within a few minutes walk from the metro and a shopping mall. It’s also easy to get a taxi from there. Wifi in the room could’ve been a bit faster. Not the major problem though. I will stay there again for 2020 Guangzhou Marathon!
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Date of stay: December 2019Trip type: Travelled solo
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PRICE RANGE
US$70 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongGuangzhou
NUMBER OF ROOMS
233
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Frequently Asked Questions about Grand Mercure Guangzhou Zhujiang New Town
Which popular attractions are close to Grand Mercure Guangzhou Zhujiang New Town?
Nearby attractions include Zhujiang New Town (0.5 km), Guangzhou Opera House (0.8 km), and Guangdong Museum (0.9 km).
What are some of the property amenities at Grand Mercure Guangzhou Zhujiang New Town?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Grand Mercure Guangzhou Zhujiang New Town?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Grand Mercure Guangzhou Zhujiang New Town?
Yes, free parking is available to guests.
What are some restaurants close to Grand Mercure Guangzhou Zhujiang New Town?
Conveniently located restaurants include The Kitchen Table (Guangzhou W Hotel), Social&Co, and GANEA kitchen fairy tales.
Are there opportunities to exercise at Grand Mercure Guangzhou Zhujiang New Town?
Yes, guests have access to a fitness centre during their stay.
Does Grand Mercure Guangzhou Zhujiang New Town have an airport shuttle?
Yes, Grand Mercure Guangzhou Zhujiang New Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Grand Mercure Guangzhou Zhujiang New Town?
Many travellers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (6.4 km), Huaisheng Mosque (6.5 km), and Archaeological Site Museum of Nanyue Palace (5.3 km).
Is Grand Mercure Guangzhou Zhujiang New Town accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.