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The Westin Guangzhou
6 Lin He Zhong Road Tian He District, Guangzhou 510610 China
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Avg. $188 /night, 10/13 - 10/14
$581
per night
$385
per night
$188
per night
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4.5
#22 of 1,912 hotels in GuangzhouLocation
Cleanliness
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Value
Next to shopping malls and restaurants, The Westin Guangzhou is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants. Our Guangzhou hotel is also a short distance from many other shopping/commercial malls and boutiques. Rooms and suites offer ultimate comfort, Westin's signature Heavenly Beds, invigorating shower and bath amenities and high-speed internet. Maintain your wellness routine in the WestinWORKOUT® Fitness Studio and in resplendent outdoor and indoor pools. Eat and drink well at our signature restaurants and bars, including an all-day dining venue, a Chinese restaurant, a lobby lounge and an upscale rooftop Italian restaurant and lounge boasting stunning city views.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Green
Languages Spoken
English, Chinese
Location
6 Lin He Zhong Road Tian He District, Guangzhou 510610 China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Baiyun Airport
28.2 km•
See all flights
Foshan Shadi Airport
27.4 km•
See all flights
Linhexi
4 min•Guangzhou Metro
Car Hire
81 Restaurants
within 0.5 kilometers
1,831Reviews15Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Detailed Reviews
I stayed at your hotel
I wanted to thank you all for the kindness and hospitality that you have reserved for me. I really appreciated the quality of the kitchen, the cleanliness of the rooms, the courtesy and availability of all the staff who worked to make my stay and that of the other guests enjoyable. Our sincere thanks to all of you, which we ask you to extend to all your collaborators. I will not fail to return in the event of another business trip and in any case I will certainly recommend your structure to friends and you have my colleagues
I wanted to thank Ada, the genaral manager and hotel manager, and above all I advise the GM that Ada is much more inclined to do F&B Director Manager, I noticed that she is very smart and knows how to move
Thanks again
I wanted to thank you all for the kindness and hospitality that you have reserved for me. I really appreciated the quality of the kitchen, the cleanliness of the rooms, the courtesy and availability of all the staff who worked to make my stay and that of the other guests enjoyable. Our sincere thanks to all of you, which we ask you to extend to all your collaborators. I will not fail to return in the event of another business trip and in any case I will certainly recommend your structure to friends and you have my colleagues
I wanted to thank Ada, the genaral manager and hotel manager, and above all I advise the GM that Ada is much more inclined to do F&B Director Manager, I noticed that she is very smart and knows how to move
Thanks again
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Date of stay: May 2020Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: i suggest all room is same
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinGZ, Public Relations Manager at The Westin Guangzhou
Responded 26 May 2020
Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived. Stay well, Hotel Management Team The Westin Guangzhou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
1. The room is spacious, the spring bed has good support, and the quilt cover feels good.
2. The office desk in the room is large and the lighting is bright
3. The front desk, concierge, housekeeping, and executive lounge staff all have the professionalism and attitude of a five-star hotel.
4. Convenient location, near Guangzhou East Subway/High Speed Rail Station
5. Breakfast has rich choices, including local snacks, such as rice rolls, wonton noodles, etc.
2. The office desk in the room is large and the lighting is bright
3. The front desk, concierge, housekeeping, and executive lounge staff all have the professionalism and attitude of a five-star hotel.
4. Convenient location, near Guangzhou East Subway/High Speed Rail Station
5. Breakfast has rich choices, including local snacks, such as rice rolls, wonton noodles, etc.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed two nights at Westin Guangzhou.
The location is great, close to the Guangzhou East Railway station. It's also just a few minutes away by walk from the Linhexi West APM station. You can take the APM line to directly get to the Canton tower for sightseeing. This would help to avoid the traffic during the peak hours. There are also some shopping malls nearby, convenient for shopping and dining. However, when walking on the pavements and crossing the road, do beware of the electric scooters which often dash around to make deliveries.
The room is spacious and a bit worn. The central conditioning didn't function very well but no complaint otherwise. We didn't use the facilities like the gym, swimming pool so can't make a judgment.
One reason we chose Westin is because of its Chinese restaurant which is located on the 4th floor. We did dine there a lot when we didn't feel like going out. The quality is decent as you can also see a lot of local people coming here for brunch.
Although I didn't run into the issues other reviews mentioned, I can imagine that there is definitely room for improvement. May try other hotels for future trips to Guangzhou. But at least to me, this Westin remains to be a good choice.
The location is great, close to the Guangzhou East Railway station. It's also just a few minutes away by walk from the Linhexi West APM station. You can take the APM line to directly get to the Canton tower for sightseeing. This would help to avoid the traffic during the peak hours. There are also some shopping malls nearby, convenient for shopping and dining. However, when walking on the pavements and crossing the road, do beware of the electric scooters which often dash around to make deliveries.
The room is spacious and a bit worn. The central conditioning didn't function very well but no complaint otherwise. We didn't use the facilities like the gym, swimming pool so can't make a judgment.
One reason we chose Westin is because of its Chinese restaurant which is located on the 4th floor. We did dine there a lot when we didn't feel like going out. The quality is decent as you can also see a lot of local people coming here for brunch.
Although I didn't run into the issues other reviews mentioned, I can imagine that there is definitely room for improvement. May try other hotels for future trips to Guangzhou. But at least to me, this Westin remains to be a good choice.
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Date of stay: April 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Based on the last few reviews that I have read , I must say I was rather worried having to stay here. I arrived on a Saturday afternoon and can see from the facade and the lobby that the hotel is indeed dated but the lobby is relatively crowded.
Prior to arrival , I did reach out to the hotel to check if I can be upgraded due to my membership status and was told it just an upgrade to Club level which I know is just a typical room on higher level. However during check in , I asked again and was lucky enough to be given a “Renewal Room” which is a suite with massage chair. The chair however did work at all. Signs of wear and tear can even be seen on the bathrobe as a big tear can be seen and no actions taken.
To be very fair to the hotel, the last few reviews given did not give a good impression of the hotel but I must say it is not as bad as it is described though indeed everything is very dated but at least the room I had is clean and does not have a moldy smell as it is not carpeted excessively like some old hotels. Nonetheless from the corners of the bathroom, you can see wear and tear.
The gym also looks decent though I didn’t use it as I only went for the pool which is decently sized at 15 m and offers both indoor and outdoor pool. The jacuzzi and sauna however does look very old !!
Breakfast is passable though not extensive and some food seemed on display for long especially the apple salad in which apple has browned.
However throughout the hotel , I felt the service of the staff highly pleasant especially Faye from the Club Lounge who even remembered my room number , not sure if it is a good sign :-)
Overall given the location , I would still be back as long as they keep it clean and presentable
Prior to arrival , I did reach out to the hotel to check if I can be upgraded due to my membership status and was told it just an upgrade to Club level which I know is just a typical room on higher level. However during check in , I asked again and was lucky enough to be given a “Renewal Room” which is a suite with massage chair. The chair however did work at all. Signs of wear and tear can even be seen on the bathrobe as a big tear can be seen and no actions taken.
To be very fair to the hotel, the last few reviews given did not give a good impression of the hotel but I must say it is not as bad as it is described though indeed everything is very dated but at least the room I had is clean and does not have a moldy smell as it is not carpeted excessively like some old hotels. Nonetheless from the corners of the bathroom, you can see wear and tear.
The gym also looks decent though I didn’t use it as I only went for the pool which is decently sized at 15 m and offers both indoor and outdoor pool. The jacuzzi and sauna however does look very old !!
Breakfast is passable though not extensive and some food seemed on display for long especially the apple salad in which apple has browned.
However throughout the hotel , I felt the service of the staff highly pleasant especially Faye from the Club Lounge who even remembered my room number , not sure if it is a good sign :-)
Overall given the location , I would still be back as long as they keep it clean and presentable
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 秋欣 区, Marketing at The Westin Guangzhou
Responded 11 Apr 2023
Dear Guest， Thank you very much for choosing Westin Guangzhou as your home away from home. And thank you very much for your time and sharing your stay experience with us. We appreciate your comment that is one of the key drivers to help us on the improvement of our shortcomings. First of all, thank you for your recognition about the service for the club lounge/Faye and we would definitely pass this recognition to the hotel management. For the breakfast problem, we are sorry that we failed to meet your expectation this time. Proper handling skills will be demonstrated to ensure the similar situation will not be repeated. About hotel aging and facility problems, a renovation is in the pipeline. Thanks to your valuable comments and we will further refine our plan to make sure our hotel our feels refreshing. Again , thanks to your valuable comments and we will further refine our plan to make sure our hotel our feels refreshing. Thank you very much for your continuous patronage and we will try out best to improve service. Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay is great although as an older building, you are at the mercy of Central ah it conditioning temperature. My room was constantly above 25⁰c and basically we didn't sleep on our two nights getaway. Not allowed to open window and no alternatives because "other guests felt cold". Oh well, not a service issue.
Now, at check in we were upsold to include breakfast which we happily agree to. We were told breakfast ended at 10.30am. the morning after, we went to Seasonal Taste for breakfast and arrived kinda late at 9.55am. showed our key card to hostess. Then our regrets kicked in:
* Hostess was busy standing at entrance instead of showing us to our seat. "Just find any seat you prefer," she said.
* And we have to look for waiter to place our tea coffee order. They were too busy clearing table for lunch. Yes, that's more I'm literally more important than us.
* Food are no longer replenished at 10am. See pictures. I had to, sorry, raise my voice to ask for more fruits.
Westin / Marriott, please tell us that you closes before 10am instead of selling us 10.30am for horrible leftover.
Now, at check in we were upsold to include breakfast which we happily agree to. We were told breakfast ended at 10.30am. the morning after, we went to Seasonal Taste for breakfast and arrived kinda late at 9.55am. showed our key card to hostess. Then our regrets kicked in:
* Hostess was busy standing at entrance instead of showing us to our seat. "Just find any seat you prefer," she said.
* And we have to look for waiter to place our tea coffee order. They were too busy clearing table for lunch. Yes, that's more I'm literally more important than us.
* Food are no longer replenished at 10am. See pictures. I had to, sorry, raise my voice to ask for more fruits.
Westin / Marriott, please tell us that you closes before 10am instead of selling us 10.30am for horrible leftover.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 秋欣 区, Marketing at The Westin Guangzhou
Responded 9 Feb 2022
Dear guest, Thank you for your comments and for taking the time to share your experiences during your recent stay with us. Please accept our apologies for your experience about service. Please be assured that we have several training programs in place and we will continue to develop our associates in those areas that you have highlighted. We also have shared your comments with the relevant team. We are focused on continuous improvement of our guest individual experiences and this cannot be achieved without honest feedback from guest like your good-self. Again, thank you for bringing these to our attention. We wish you a renewal trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What used to be a very good hotel has gone down the slippery slope of being very much a local Chinese hotel. Stayed there many times as you can see the drop in service levels the past one year. The gym used to open @10am (now 24 hrs) as compared with Marriott and Sheraton @6.30am. Wonder if they cater for housewives. The executive lounge is hot and uncomfortable, there are no teabags available, nobody wipes or cleans the gym, the people in the lounge just sits on their butts and never greets or smiles to customers.....service has deteriorated badly.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 秋欣 区, Marketing at The Westin Guangzhou
Responded 15 Nov 2020
Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback with our relevant team respectively. Please be assured that we will continue to improve our daily operations to ensure that our guests will experience the services that they have come to expect of a Westin hotel. We hope every effort from us will help you restore your sense of well-being and get you back to your best self. Be well, Hotel Management Team The Westin Guangzhou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited the hotel during Christmas. First time stay.
We're back to the hotel after supper and about to undress. Only to find out that there weren't any supplies of daily comfort items (such as toothbrush & paste, shaver, comb etc.) in our room.
Called Housekeeping and very surprised to learn that the "missing" of comfort kits was intentional as the hotel has been actively promoting their environmental conservation policy, which encourages all hotel visitors to use less disposable comfort items.
As frequent travellers we found it very uncomforting for a 5-star hotel not providing "basic comfort (items)" unless you ask for them!
We're back to the hotel after supper and about to undress. Only to find out that there weren't any supplies of daily comfort items (such as toothbrush & paste, shaver, comb etc.) in our room.
Called Housekeeping and very surprised to learn that the "missing" of comfort kits was intentional as the hotel has been actively promoting their environmental conservation policy, which encourages all hotel visitors to use less disposable comfort items.
As frequent travellers we found it very uncomforting for a 5-star hotel not providing "basic comfort (items)" unless you ask for them!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WestinGZ, Public Relations Manager at The Westin Guangzhou
Responded 16 Jan 2020
Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback with our relevant team respectively. Please be assured that we will continue to improve our daily operations to ensure that our guests will experience the services that they have come to expect of a Westin hotel. We hope every effort from us will help you restore your sense of well-being and get you back to your best self. Be well, Hotel Management Team The Westin Guangzhou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With many excellent hotels which recently opened in the new CBD area, Westin is no more a good choice, as the hotel is getting old and somewhat worn out, both in rooms and at the executive lounge. Windows are not sound proof and you can hear a lot of noise coming from the nearby busy traffic and numerous road constructions. Breakfast is just average. Very friendly staff though
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 秋欣 区, Marketing at The Westin Guangzhou
Responded 27 Dec 2020
Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback with our relevant team respectively. Please be assured that we will continue to improve our daily operations to ensure that our guests will experience the services that they have come to expect of a Westin hotel. Be well, Hotel Management Team The Westin Guangzhou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'll be honest, the first impression when walking into the room was not great. Rugs were on the worn side, furniture was in good shape but slightly past its prime, decor was getting dated and there was a mildly musty smell. But the hotel made up for its age in other ways. Service was generally good and, in comparison to the Sheraton we had stayed at prior to this hotel, more personal and friendly. The club lounge was also superior, with a very nice happy hour spread, ample seating and staff. Likewise the breakfast, which had a wide variety of well prepared dishes and was well managed. It may not be the newest hotel in town but the value was great for the rates we paid and the F and B and service were high level enough that we enjoyed our stay and would return.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Hotel is by far not the newest hotel around, but there is something about it that I just really like. We stayed on the Executive Floors, which gives you access to the lounge and of course that makes a difference but well worth the extra outlay - with unlimited drinks and food in the early evening. Breakfast is also served there in the mornings. Free shuttle to and from Canton Fair if that's what you are there for - like many of the hotels there. Overall a really good business hotel. Special thanks to Zoey / Jasmine / Faye - who were all excellent and very helpful.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don’t know. Sorry
Yes, there is no kitchenette at the Westin Guangzhou, but since the district is full of eating places, you will find it is so convenient to be there
You need to be Platinium member to have the free breakfast benefit.
Yes. There is a electric roller blind. Most 5 stars hotel in China are adopting this "open" bathroom concept.
Yes. Pretty convenient too. Take the subway line from Baiyun Airport South Station all the way to Linhe West Station. Come up the CITIC Plaza Exit, & the Westin is some 5/6 mins' walk to the east of the Exit.
"The location of Marriott Guangzhou is slightly better but the lounge desert is way better in the Westin Guangzhou."Read full review
"Pray you don’t get infected or sick in the dirty gym. Pray you get your room on time during checkin. The worst Westin by far!"Read full review
…
PRICE RANGE
$187 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
广州天誉威斯汀酒店, 广州天誉威斯汀, 天誉威斯汀, the westin guangzhou hotel guangzhou, westin guangzhou
LOCATION
ChinaGuangdongGuangzhouEast Railway Station / Tianhe District
NUMBER OF ROOMS
444
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about The Westin Guangzhou
Which popular attractions are close to The Westin Guangzhou?
Nearby attractions include PoPark (0.4 km), Tianhe Sports Centre (0.4 km), and Waterscape Falls In East Station Plaza (0.3 km).
What are some of the property amenities at The Westin Guangzhou?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Guangzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Guangzhou?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Westin Guangzhou?
Conveniently located restaurants include Westin Guangzhou HongMian Chinese Restaurant, Prego, and Westin Guangzhou Seasonal Tastes Restaurant.
Are there opportunities to exercise at The Westin Guangzhou?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Westin Guangzhou have airport transportation?
Yes, The Westin Guangzhou offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The Westin Guangzhou offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Guangzhou?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Westin Guangzhou?
Many travellers enjoy visiting Temple of the Six Banyan Trees & Flower Pagoda (Liurong Temple) (6.9 km), Huaisheng Mosque (7.3 km), and Archaeological Site Museum of Nanyue Palace (6.0 km).