Holiday Inn Cebu City
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Holiday Inn Cebu City

Traveller (140)
Standard King Accessible Room
Room & Suite (65)
Poolside Alfresco with View of Cebu Business Park
Dining (15)
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About

4.5
#14 of 130 hotels in Cebu City
4.6 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Strategically located at the heart of Cebu Business Park, the city's premier central business district, Holiday Inn Cebu City is the ideal accommodation for business and leisure travelers seeking to explore the historic Queen City of the South. Just a 5-minute walk from Ayala Center Cebu shopping mall and next to QBE, Lexmark Plaza, and Globe Tower, the hotel is close to Cebu's I.T. and BPO capital, Cebu I.T. Park. Holiday Inn Cebu City features 180 well-appointed rooms and suites with modern amenities and a range of comforts and conveniences. Enjoy high speed internet, premium beddings, choice of soft and firm pillows, a spacious work desk, 45in LED TV, mini bar, and complimentary coffee and tea. Relax and unwind at the outdoor pool and lounge or power up at our 24-hour fitness center. Enjoy a memorable dining experience at our all-day dining restaurant where kids get their own special menu with the Holiday Inn Kids Stay and Eat Free program.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Kids pool
Business Centre with Internet Access
Paid public parking nearby
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Mid-range
Languages Spoken
English, Filipino
Hotel links
Special Offer:Summer Sale

Location

Lot 5 & 6 Block 20 Samar Loop, Cebu City 6000 Philippines
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Mactan Intl Airport
Tagbilaran Airport
72.9 km
See all flights
4.5
4.5 of 5 bubbles88 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Holiday Inn Cebu City garners high marks for its spotless and spacious accommodations, with many guests appreciating the overall cleanliness and modern atmosphere of the hotel. While the central location near Ayala Center is a highlight for its convenience, some visitors have noted inconsistencies in pricing. Nevertheless, the array of amenities including a gym and pool, combined with the commendable service from attentive staff, ensures a comfortable stay that is often seen as providing good value.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed

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88Reviews0Q+A18Room tips
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Detailed Reviews
Paradise62832056886 wrote a review Apr 2024
5.0 of 5 bubbles
From the moment we arrived, we were greeted with genuine warmth and hospitality. One aspect that truly impressed me was the spotless cleanliness of the rooms. Whether it's the bathroom fixtures or the fresh linens, every corner of the room exudes cleanliness and freshness. It was our first time and was a truly amazing experience for me and my friend. We'd like to thank Ms. Katrina, the Duty Manager for showing us the room and assisting us to the Sevii Restaurant located on the 7th Floor. The food was great, and the prices at Sevii Restaurant were surprisingly reasonable. The portion sizes are generous, ensuring that diners get excellent value for their money. I wholeheartedly recommend whether you're visiting for business or pleasure, you can rest assured that Holiday Inn will exceed your expectations at every turn.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mikebakkar wrote a review May 2023
Sacramento, California
Hotel's Favourite
5.0 of 5 bubbles
New modern hotel and 5 minutes walk to Ayala center where you can shop for groceries, get a massage and shop for clothing and electronics. Excellent check in and checkout. We also liked the breakfast and the food in the restaurant was very good for lunch and dinner. Mr. Bam at the reception acknowledged our IHG status and upgraded us to a deluxe room. We also met Ms. Nolant Tiozon, executive assistant manager and was very helpful during our stay.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Mendoza, General Manager at Holiday Inn Cebu City
Responded 17 May 2023
Dear mikebakkar, Thank you for taking the time to tell us about your wonderful experience at Holiday Inn CEBU CITY. We are also delighted to hear that Nolani efficiently played an important role in making your stay pleasant and memorable. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and being a member of our Loyalty program. Please contact me directly at karen.m@hi-cebucity.com, if I can be of assistance to you. Sincerely, The Management
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Rose M wrote a review Sept 2023
5.0 of 5 bubbles
We will always choose to stay at this particular Holiday Inn in Cebu! We went to Cebu in March 2023, but we didn’t book a hotel. Our driver recommended we stay at the Holiday Inn and we’re so glad that we did! We love this place so much that we decided to stay there again in August of this Year and we consider it a 2nd home in Cebu.

It’s located in a convenient spot in their business district and within walking distance of the Ayala Mall. The taxi and bus stop are right in front of the hotel, so transportation isn’t an issue. There’s even a 7/11 and Pan de Manila near the entrance of the hotel.

This hotel smells nice and it’s very clean, from the lobby, to the restaurant, to the hotel rooms, etc. Every single employee we met have been so kind to the point where even our driver was impressed with the service, saying that they weren’t “masungit” or rude to him even if he was just a driver. We were even surprised that one of the employees had remembered us. Everyone was so accommodating and willing to help, even making recommendations on the places we should check out in Cebu. Their staff are so kind and genuine that it’s so enjoyable chatting with them.

If we don’t feel like eating out, we love eating at their restaurant on the 7th floor. We had brought some jackfruit, but one employee said we couldn’t keep it in the room so he recommended we have it cut up and prepared by their restaurant free of charge. We went outside and the same employee ran after us, saying that he was mistaken and said Durian was the fruit that was not allowed in the room and that jackfruit was okay. The hotel restaurant prepared anyways for us and brought it to our room!

As for the restaurant, they’re food is delicious and fresh some at a reasonable price, accompanied by some live music if you go at the right time. The buffet that is offered on the weekends was a bit expensive, but their buffet offered a great variety of food, from international to Filipino options. They also offer their Merienda buffet from 2-5pm and Filipino BBQ by the pool on particular days and times. Unfortunately we did not have time to try their Merienda and BBQ, but we will make sure to do so on our next trip.

Their hotel room has a nice design. I love their open bathroom and their set up for my luggage, items and clothes. Their pillows and bed are comfortable and their dining area is the perfect size for the room. They have an electric water kettle for coffee or tea and their fridge is stocked with drinks for purchase. Calling for room service was easy for whenever we needed extra pillows, toilet paper, etc and with the press of the button, you can opt to not have your room cleaned.

We are looking forward to our next stay at this Holiday Inn in Cebu!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If you buy dried fish at Tabo-an, make sure it’s sealed so that it doesn’t stink up the room....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Mendoza, Owner at Holiday Inn Cebu City
Responded 14 Sept 2023
Dear V8808EYrosem, Thank you for taking the time to tell us about your wonderful experience at Holiday Inn CEBU CITY. We are happy to hear the positive comments about our hotel giving special emphasis on the high level of training and quality of the staff. Your recognition of our efforts encourage us to continually serve you better in every possible way we can. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at karen.m@hi-cebucity.com. Sincerely, Karen Mendoza General Manager
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Bobby A wrote a review Dec 2022
5.0 of 5 bubbles
I needed a comfortable place to work US hours while in Cebu City. I ended up booking this Holiday Inn last minute after booking a 3 star hotel and being … unimpressed. I’m so glad I did. This is a brand new hotel as of 2022 in the most modern part of Cebu City.

The room is great with a new TV, wall couch and small table (great for work), comfy bed, and great bathroom facilities (shower is great). Special shout out to housekeeping who always greeted me warmly and checked if I needed anything. Wifi was strong enough for video calls and when it did go down briefly (after midnight) they promptly connected me with IT for resolution. Really appreciate that guy for fixing it quickly otherwise I wouldn’t have been able to work.

I made ample use of the breakfast buffet and regular menu. Diverse range of food at a reasonable price (for a western budget). The pool area was good and there was a seating area if you wanted to work or eat outside near the pool. Staff were always attentive and helpful.

The last piece I’ll talk about is the location. I personally found it very difficult to figure out where to stay in Cebu City. I strongly recommend any foreigner (especially western) stay in either Business Park (where this hotel is located) or IT Park nearby. It’s located right next to Ayala Mall, which is sort of the main event in Cebu City. Yes I’m aware a mall isn’t exactly what you go on vacation for but the malls in PH are a sort of central cultural point with some of the better restaurants (for better or worse). Some of the other parts of Cebu City I ventured into were very much impoverished (read: keep your guard up). You’ll want to go back to a hotel in a safe location.

Thank you to the hotel staff and management for a great stay. Wishing you the best in your second year!
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Pre book breakfast. Cebu City is spread out and you’ll probably want to take advantage of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Mendoza, General Manager at Holiday Inn Cebu City
Responded 30 Jan 2023
Dear Bobby A, Thank you for the wonderful review of Holiday Inn Cebu City. We are delighted to hear that you are highly impressed with the service and our facilities. As to our location, we are indeed fortunate that our hotel is located right across one of the city's premier shopping malls with direct access to Cebu's business district, shopping destination, tourist attractions and trendy night spots. We are truly honored with your appreciation , and your recognition of our efforts encourage us to continually serve you better in every possible way we can. Once again, thank you for your feedback and we look forward to having you back at the hotel soon. Sincerely, Karen Mendoza General Manager
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Marcus M wrote a review Jul 2022
5.0 of 5 bubbles
The most new and modern hotel in Cebu. Also the best hotel breakfast in Cebu. The pool area is very nice, a great place chill or have lunch as its on the same floor as the bar and restaurant so you can have breakfast/lunch/dinner dining options in the area around the pool.
The location is ideal, walking distance to the Ayala Center where the terraces area has the best restaurants and shopping, and only 1km from the IT business center where all the new office buildings and business hub is.
Staff and service are extremely helpful, friendly and diligent. Particularly Ulysses the housekeeping staff who serviced my room was super friendly and accommodating.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ai wrote a review May 2023
Japan
5.0 of 5 bubbles
The hotel staff let us do an early check in after we called ahead of time they were also kind enough to let us check out late as well. We used the in room dining and it was quick and delicious! Front desk was very responsive as well! The location was very convenient as its about 5 minutes walking distance from Ayala Malls Cebu, theres also a very wonderful tourist tour booth in the lobby that can easily accommodate requests to Oslob and Cebu safari park with priority of safety as they cancel certain tours if there are rain or storm alarms. It is also easy to find transpo as taxis and grabs are plentiful in the area
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Mendoza, General Manager at Holiday Inn Cebu City
Responded 29 May 2023
Dear Coastal40248997450, Thank you for taking the time to tell us about your wonderful experience at Holiday Inn CEBU CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are also delighted to hear that our Front desk and tour desk staff efficiently played an important role in making your stay pleasant and memorable. Our property is indeed conveniently located in one of the more accessible parts of Cebu City. We are truly fortunate that our hotel is located right across one of the city's premier shopping malls, with direct access to Cebu's business district, shopping destination , tourist attractions and trendy night spots. Once again, thank you for your feedback and we look forward to welcoming you again to our hotel in the not too distant future. Sincerely, The Management
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All Seas Imports wrote a review Jan 2023
Orlando, Florida
5.0 of 5 bubbles
The property is new and the rooms are very nice, clean, etc. Location walking distance around the corner to the mall. The staff here is very good my housekeeper Raymark was fantastic! I used the laundry service as I was traveling from Thailand and it was quick and efficient with clothes being delivered the next afternoon. The breakfast buffet was outstanding-plenty of choices-The pool looked very nice as I was too busy to use it. Tara & Sheralee at the Front Desk were 5 star and helped me with some documents I needed! Great property and staff I will be back again!
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Date of stay: January 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Mendoza, General Manager at Holiday Inn Cebu City
Responded 1 Feb 2023
Dear Mafia1969, Thank you for choosing Holiday Inn and for taking the time to provide an encouraging feedback about your experience at the property. We are elated with your kind words and delighted to hear that our staff, Tara, Raymark and Sheralee played an important role in making your stay pleasant and memorable. Your recognition of our efforts encourage us to continually serve your better in every possible way we can. We look forward to your next trip to Cebu and hope that you will stay with us again. Sincerely, Karen Mendoza General Manager karen.m@hi-cebucity.com
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Kelly B wrote a review Apr 2024
3.0 of 5 bubbles
We’ve always heard about this hotel and finally tried for the first time - and it did not disappoint. From the design of the room which how the bathroom and the toilet is separate from the master bed just makes so much sense. Very functional and gives us privacy especially when inviting other guest on our room. The services: staff, housekeeping, breakfast and how fast their responses are from our calls were just amazing especially from a small hotel like them. Though there’s not much on the menu to order from overall if was a great stay !

The only setback about the hotel is how they’re managing the taxis. I wished they could’ve given us the taxi information every time. One bad experience was after we checkout, we were going to the airport, and the taxi we got was very rude and was asking for extra payment which wasn’t right coz it’s metered. We tried talking but instead he threw us out of the taxi, like literally throwing our luggages on the road. We weren’t able to capture the taxi’s information coz obv we were all shocked. That’s when how I wished the hotel could’ve given us the taxi information just like most of the hotels.
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Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Cebu City
Responded 30 Apr 2024
Hi Agel G, Thank you for your feedback and choosing to stay at Holiday Inn Cebu City. In our hotels, we want to leave our guests with irresistible smiles in an environment where all the family can enjoy and relax. I evaluated your remarks and was surprised by what you described. I am sorry that your stay was less than perfect. We thank you for allowing us to look into these matters and know this is not what you expected from a quality chain like ours. I distributed your comments to our managers. We evaluated your comments and took action to prevent this from happening again. We invite you to visit us in your future stay. We will provide you with the quality service that you deserve. Great wishes, Oscar C. Case Manager IHG Hotel & Resorts Services
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milespointstravelkom wrote a review Jul 2023
Redlands, California
+1
3.0 of 5 bubbles
Holiday Inn Cebu City is located 12km from Mactan International Airport and just 10 minute walk from the famous Ayala Mall of Cebu City. I booked a Grab taxi from the airport to the hotel and came out to about $8 USD one way. We stayed 2 nights at the hotel, first stay was with points (11,000 IHG points per night) and next with cash ($75 USD per night).

We arrived early around 10 AM and front desk informed us that they could hold luggage until 2 PM for check-in. For our second stay, the front desk gave us 2 drink vouchers as welcome amenity for Platinum members which we redeemed from the hotel bar, delivered to our room. 🙂

Thumbs up:

Good location with 10 minutes walking distance from Ayala Center, the most famous mall in Cebu.
Cash rates quite reasonable for around $75 USD per night as well as points redemption of 10k IHG points per night.
Lots of dining options nearby due to Ayala Center

Thumbs down:

Located in the middle of the city. If you want to be near the water, Mactan Island hotels are better option

For more reviews, check me out at milespointstravel.com
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Date of stay: March 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Cebu City
Responded 18 Jul 2023
Hi milespointstravelkom, Thank you for staying at Holiday Inn Cebu City and being one of our IHG One Rewards Platinum Elite members.Here we invite joy by making every stay brighter and full of possibilities. I reviewed your remarks and am sorry that your stay was not satisfactory. I understand this is not what you expected from a quality chain like ours, and thank you for allowing us to resolve these matters. I forwarded your remarks to our managing team and created a plan to better our services and offers. I hope you allow us to be part of your next trip. Warm regards, Oscar C. Case Manager IHG Hotels & Resorts Services
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charville wrote a review Jun 2023
Manila, Philippines
1.0 of 5 bubbles
This hotel does not deserve the Holiday Inn brand. It should be downgraded to a Holiday Inn Express. The rooms are very small including the beds. If you are tall and has a huge build, you cannot move freely in their twin-size bed because you might fall off the bed. Likewise, they refuse to grant you an upgrade even if you are an IHG Platinum Elite member because they always give you an excuse that their suite rooms are fully occupied. The lobby is likewise small and looks like the lobby of a cheap hotel. Breakfast is ok but choices are limited. The front desk is manned by inexperienced staff. Do not know their way around options that they can give to disappointed customers. If you are planning to visit Cebu and want to stay near Ayala Center, there are better and cheaper choices elsewhere. Avoid this hotel at all cost.
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Date of stay: June 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If you are used to more established Holiday Inns, don't expect much from this hotel. You will be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Karen Mendoza, General Manager at Holiday Inn Cebu City
Responded 14 Jun 2023
Dear Charville, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We understand that the size of our rooms and beds did not meet your needs, and we apologize for the discomfort caused. Your comfort is of utmost importance to us, and we regret that we were unable to fulfill your request for an upgrade despite your Platinum Elite status due to high occupancy that day, we no longer have our suite rooms available. Once again, please accept our sincerest apologies for the shortcomings you experienced during your stay. We appreciate your loyalty as a Platinum Elite member, and we hope to have the opportunity to make it up to you during your future visits. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at karen.m@hi-cebucity.com. Sincerely, The Management
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mikebakkar wrote a tip May 2024
Sacramento, California71 contributions51 helpful votes
5.0 of 5 bubbles
"If you have luggage ask taxi driver to drive behind the hotel for lobby entrance"
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Tibor C wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Be aware that smoking in public areas such as the street is prohibited! There are designated smoking areas"
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Michael I wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"In Australia when u booked a motel the pool is free to use by guest I found this a little strange that u have to pay separately for the pool"
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Billy wrote a tip Feb 2024
Sydney, Australia3 contributions3 helpful votes
5.0 of 5 bubbles
"Honestly there’s nothing else we could ask for"
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Cassy Louise A wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"AMAZING HOTEL! "
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Not the right property for you?
There are more places to choose from in the Cebu City area.
PRICE RANGE
$136 - $156 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
180
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN CEBU CITY - Now $137 (Was $̶1̶5̶0̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Holiday Inn Cebu City
Which popular attractions are close to Holiday Inn Cebu City?
Nearby attractions include Ayala Center Cebu (0.4 km), SM City Cebu (1.2 km), and Island Souveniers (0.5 km).
What are some restaurants close to Holiday Inn Cebu City?
Conveniently located restaurants include The Pig & Palm, Vikings Luxury Buffet, and Puso Bistro & Bar.
Are there any historical sites close to Holiday Inn Cebu City?
Many travellers enjoy visiting Yap Sandiego Ancestral House (2.0 km), Fort San Pedro (2.7 km), and 1730 Jesuit House (2.1 km).
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