Radisson Blu Cebu
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Radisson Blu Cebu

Serging Osmena Boulevard Corner Juan Luna Avenue, Cebu City 6000 Philippines
Traveller (2686)
The beds at Room 1023
Room & Suite (912)
Feria at the Radisson Blu Cebu
Dining (323)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Fully refundable before Thu, 30 May
Breakfast included
No prepayment needed
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$235
$229
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#7 of 128 hotels in Cebu City
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located on Serging Osmena boulevard at the corner of Juan Luna avenue, this Cebu City hotel places guests in the middle of the oldest city in the Philippines. Located just 500 meters from the International Port area, this South Pacific getaway proves to be the perfect starting point for exploring the island of Cebu and its 167 neighboring islands. The Radisson Blu Cebu is situated just 11 kilometers from the Mactan International Airport. Cebu City offers various transportation options for travelers. The strategic location of the hotel provides easy access to public transportation. Metered taxis and local jeepneys are within easy reach to take visitors around the city. The ferry terminal is a convenient 10-minute walk from the hotel.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Poolside bar
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Harbour View
Classic
Languages Spoken
English, Filipino

Location

Serging Osmena Boulevard Corner Juan Luna Avenue, Cebu City 6000 Philippines
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
Mactan Intl Airport
Tagbilaran Airport
72.3 km
See all flights
4,887Reviews51Q+A100Room tips

Reviews
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Detailed Reviews
Christopher Oon wrote a review Mar 2020
Cebu City, Philippines164 contributions73 helpful votes
4.0 of 5 bubbles
A little over 2 years to be exact since my last stay at Radisson. Not much has changed, which is probably a good thing, in terms of the hotel's standards.

The rooms are still in good condition and credit should go to housekeeping, whose staff have managed to maintain the cleanliness and upkeep since day one.
The breakfast buffet was a little disappointing though, which still lacked the variety and the repetitive choices available will probably tire one's taste buds after 2 straight days of eating. It would have been good if there was a constant change in the menu with introduction of new food items and allow the guests to try them for a change perhaps. I believe this was highlighted preciously during my last stay.

My stay was marred by two incidents which although minor, but nevertheless needed to be mentioned for the management to take note of.

Firstly, a request made over the room phone to the guest service line was not passed on promptly to the respective department by the phone operator. Even after making 2 follow up calls, almost two hours had passed before it was finally delivered to the room. The second incident happened at the pool whereby a certain staff was being tactless when disseminating information to my wife regarding guest pool access.

As I see this, the staff involved were either new or inadequately trained on how to handle guests. Thus, management should ensure such similar incidents would not happen again. In the end, the hotel's reputation will be affected, if no action will be taken.

However, I'd like to take this opportunity to commend Ms. Sol Rallos, the duty manager during my stay. She was very professional and accommodating to me and my family. She even handled the my wife's complaint regarding the telephone operator promptly and resolved the matter within minutes, to our satisfaction. A truly exceptional employee.

Overall, still one of my favourite hotels. Keep it up! 👏👍
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonBluCebu, General Manager at Radisson Blu Cebu
Responded 8 Mar 2020
Dear Christopheroon, Thank you for your review and we were happy to read your feedback and hear that you enjoyed your stay with us after 2 years. Thank you for sharing your feedback for improvement with us. We hope to have the pleasure of welcoming you again soon. Please feel free to let us know how we can make your next stay more memorable as it would be our pleasure. Yours sincerely, Bjoern-Henning Buth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abeldantet2017 wrote a review Feb 2020
6 contributions3 helpful votes
5.0 of 5 bubbles
We always stay at Radisson whenever we are in Cebu. Almost every year we visited Cebu we make sure to book here and this year we are more pleased knowing that our room are newly refurbished and we learned that they renovated already almost all floors. Total experience in terms of food and services are great as always. The warmth treatment is so real from Concerge, FO, F&B, Security, Fitness attendants and Housekeeping.
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Review collected in partnership with Radisson Blu
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonBluCebu, Manager at Radisson Blu Cebu
Responded 25 Feb 2020
Dear abeldantet2017, Thank you for staying with us in the Queen City of the south and sharing your wonderful feedback on your recent stay with us. We are very happy to hear that you enjoyed the newly renovated rooms, great food and service experience as well as the warmth treatment from Concierge, FO, F&B, Security, Gym attendant and Housekeeping team. If we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know and we hope to have the pleasure to welcoming you back again soon. Yours sincerely, Miriam Wolber Hotel Manager
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TheJasonLarson wrote a review Feb 2020
Tacoma, Washington1 contribution
5.0 of 5 bubbles
Our stay was amazing! We had the best customer service from all the staff members; each person was incredibly accommodating and room service was very quick. The room very clean and we had a great view of the city. The only gripes we had were there was no fan in the bathroom to vent condensation out quickly and the position of the TV was not in front of bed, but in front of the couch in the living room area. Though, these things did not impede on much and we really enjoyed our stay. There wasn't much in way of food options for vegans at the Feria (which is a big ask), but if you ask some of the restaurant staff they will be able to make you something. We definitelu will return. Thank you to everyone who made our stay enjoyable.
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Review collected in partnership with Radisson Blu
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonBluCebu, General Manager at Radisson Blu Cebu
Responded 1 Mar 2020
Dear TheJasonLarson, With great pleasure we read that your recent stay with us was an amazing experience. The team and I are delighted to hear that you enjoyed the customer service provided by the associates. Thank you for sharing your feedback for improvement with us. We are looking forward to welcome you back again in the future and if we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know. Yours sincerely, Bjoern-Henning Buth General Manager
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Brian Baumgardner wrote a review Jul 2021
11 contributions3 helpful votes
2.0 of 5 bubbles
We live in rural Cebu and come to the city monthly for our business. In the booking process we received about 10 non essential emails that equaled nothing important!

Here is our experience staying at Radisson Blu Cebu, you make your own opinions.

1) We stated we would pay cash for our stay. Radisson Blue charged our credit card anyway but stated we would have the money back within 14 days. A negative
2) Parking in basement is good. Problem is I am 79 and needed to climb stairs with bags to get to the lobby. This was difficult for me. A negative
3) Check in was ok
4) Safe in rood 'didn't' work - Front Desk did not answer. A Negative
5) Late in day we called for room service and were forwarded to the kitchen. No one answered so had to call the Front Desk again. She took our order. 10 minutes later we got another call wanting to know what our order was! We went through it again then was notified one of the items was not available. So, we ordered 'two' of the Chicken Wing Dinners.. When the food was delivered it was only one order and there was no Blue Cheese dip. The waiter was excellent and came back a short time later with the second order plus the Blue Cheese. The Wings were excellent but the blue cheese was ugly. Obviously communications in the hotel are INEPT!
6) The shower was good but the water was 'barely' warm. You could not get to the toilet unless you shut the bathroom door... Very strange design.
7) Aircon was excellent
8) No Tooth Brushes and the virus package was for one person only.. Cheap..
9) No one at pool to hand out towels so we just helped ourselves.
10) Breakfast was good with decent choices.

For P5200 or over a $100.00 this hotel is very over rated! Seemingly run by amateur staff...
If asked, would I stay at this hotel again it would be a no! Lex and Harolds are far superior and far less money.... Brady
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Date of stay: July 2021
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Go to another hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K_Berg_Traveler wrote a review Jan 2020
Lakewood, Colorado1 contribution
5.0 of 5 bubbles
Awesome staff, Great food, Stay here! I always enjoy my stay and the beds are super comfortable. If you work at night, the drapes close and the room is very dark during the day. The breakfast buffet has so many different options from different cultures.
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Review collected in partnership with Radisson Blu
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonBluCebu, Manager at Radisson Blu Cebu
Responded 31 Jan 2020
Dear K_Berg_Traveler, With great pleasure we read that your recent stay with us was a wonderful experience. The team and I are delighted to hear that you enjoyed the great food selections for breakfast, super comfortable beds and awesome associates. We are looking forward to welcome you back again in the future and if we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know. Yours sincerely, Miriam Wolber Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Nelson H wrote a review Aug 2021
12 contributions16 helpful votes
2.0 of 5 bubbles
I stayed at this hotel everytime I visit Cebu. I uave been very happy in my past visits. Unfortunately my last visit in July 2021 was very bad. First upon reqching our assigned floor, there was a very bad odor in the corridor outside our room. I did tell the reception about it later on but the problem was never resolved. We stayed in a Junior Suite, it was clean but the towels are old and obviously worn out. This is a bit disappointing as Radisson os supposed to be a 5 star hotel. It is very noticeable that the entire hotel is extremely understaffed. One example is that ai have only seen 1 concierge personnel in our 2 days stay. When we arrived at the hotel, the security guy was also the same guy who sanitized and brought our luggage to the check-in area.

Another bad experience is when I used the toilet lobby. During our first day of stay I went to the toilet lobby to pee, I noticed a bubble gum packet on top of the male urinal. The next day when I went and used the same urinal, the toilet have a very bad smell and the bubble gum packet was still there, meaning nobody cleaned the toilet!
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irishman_on_tour wrote a review May 2022
Dublin286 contributions101 helpful votes
3.0 of 5 bubbles
The hotel is well situated and approximately 25 minutes from Mactan Airport depending on traffic. It should cost around 450php for a taxi from the airport to the hotel. Check in was efficient, if perfunctory. I had booked an executive suite and it's spacious. Depending on which side of the hotel you're room is, you will have a view to the front of the hotel and towards the port or overlooking the swimming pool. The executive lounge was closed but I believe it's due to open in May or June.

Personally I found the bed uncomfortable and it was a little firm for my taste. I prefer a more plush mattress. Breakfast was excellent except for the porridge/oatmeal. Special mention to Hannah and Aileen (petite) in the restaurant who always provided a warm welcome and excellent service. Unfortunately dinner was a mixed affair. There is a buffet on Friday and Saturday nights. The first two nights we dined and it was fine. The last evening we dined and it was terrible. Food was cold and unappetizing. Similarly food in the lobby restaurant was also hit and miss. Sometimes warm, sometimes cold sometimes hot.

SM City is situated next to the hotel and will cater to most of your shopping needs. Ayala & Rustans are about a 15 minutes away for a more upmarket experience. The ferry port for jumping off to Bohol and other destinations is also nearby.

The hotel itself is a busy venue and popular for weddings and meetings but these don't intrude.

The pool is open from 8am to 6pm and was never too busy. I had a body scrub and massage in the Spa. It was heavenly. I'm normally nervous about getting a massage as I suffer from low back issues however the lady who provided the service was excellent.

On check out I asked for the member's 15% discount to be applied to the F&B charges and was asked to show my card notwithstanding that I had booked through the Radisson App. Furthermore I had asked for a later check out earlier and was granted an extra hour without being asked to produce my membership card. I wasn't asked how my stay was but was advised that I should show my card as I go along to ensure that the discount would be applied before check out and thus making the checkout process quicker.

Would I stay again? Probably not.
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Date of stay: April 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Ask for a high floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ronde P wrote a review Feb 2022
3 contributions
4.0 of 5 bubbles
We stayed here for two nights and two days for a short meeting.

Location: The hotel is located 30 minutes from Mactan Airport. Easily accessible with grab even if we arrived past 10pm. SM is located just beside the hotel.

Room: We had a nice room at the 8th floor facing the port. Room and bathroom was quite rundown. You can see signs of wear and tear in the bathroom but it was relatively clean. We were provided with the basic amenities. They also provided coffee cups without saucers and teaspoon. There also provided complimentary tea, coffee, and bottled water.

Staff: Everyone was friendly and polite. Housekeeping service was thorough in cleaning as well. They followed proper health protocols and were wearing their masks properly at all times.

Amenities: They have a gym, pool, and spa. We availed of the body scrub and whole body massage which lasted for 2 hours during our stay. The spa center was nice, cozy, and clean. They ushered us to a couple room with our own private shower with steam and toilet. Complete amenities were provided, from bathrobes, towels, and slippers down to the toiletries. The staff were professional and skillful in providing the massage and scrub that we availed.

Food: We only got to try the breakfast buffet at Feria Restaurant. Breakfast selection was limited but the quality was good. Service staff was also polite and helpful. Room service was also available but last order was at 9pm.

Overall, a nice easily accessible basic hotel for a short stay.
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Date of stay: February 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Get higher floors facing the sea for a better view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Radisson Blu Cebu, General Manager at Radisson Blu Cebu
Responded 9 Oct 2022
Dear Rondep, We appreciate your taking the time to share a thorough review. Allow us to share as well that we are continuously working on making our facilities better and hope you will notice these improvements on your next stay. Warmest regards, Your Radisson Blu Hotel Cebu family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
talen2316 wrote a review Aug 2022
Brooklyn, New York11 contributions2 helpful votes
2.0 of 5 bubbles
Checking in was too slow, it took an hour for 4 Rooms to be given. After checking in, a call was made from the room for the extra bed to be delivered and towels. Only one bath towel and 2 hand towels were provided for 4pax and No Bath Mat. We can no longer wait after 30 mins and decided to leave the room, I have to call again approximately before 10pm, almost 4 hours after we left the room to have it delivered.

In addition, The staff got annoyed based on their attitude and facial reaction after informing them that there were 2 missing packed breakfast bag. Overall the staff from the front desk are not friendly/approachable. Also no one assisted with the luggage. The only attentive and helpful staff were from the Féria restaurant.

Definitely a disappointment!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mnunez520694 wrote a review Apr 2022
1 contribution
2.0 of 5 bubbles
1. Key Cards did not work so we had to go back doen to have it fixed twice
2. The rib eye we ordered was medium rare when we ordered medium well and when we informed room service the server was not empathic at all. They just reheated the steak
3. House keeping did not fully restack the room. There were no pens or papers
4. Water from the bathroom tub when it goes to floor reached the walk in closet area. Drainage is not good
5. It was a 30 to 40 min wait to call the operator. Sometimes no answer at all
6. No one bothered to assist us with luggage upon check-out. My husband had to carry all 5 luggages down
7. On our room service order in the morning they suddenly wont charge it to the room so they asked for cash when my instructions during check in was everuthing to be settled upon check out. The orders the night before was charged to the room.
8. When we asked if we could request child friendly utensils at breakfast just told us to ask another waiter. Where is the "yes i can" attitude? Frankly he was kinda rude
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Date of stay: April 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CSB23 asked a question Apr 2024
Porvorim, India142 contributions27 helpful votes
What is the difference between the Superior & Deluxe Rooms?
Answer from KahlilB
24 contributions8 helpful votes
Yes
Answer from Malou G
Cebu City, Philippines3 contributions1 helpful vote
Good morning, if you are coming from overseas, you are required to take a Swab Test at the airport. Until you receive the negative test result, you are required to stay in your room at all times. Please also review the guidelines on the Mactan Airport website. Stay safe Radisson Blu Team
David C wrote a tip 16 May
Greater London, United Kingdom100 contributions24 helpful votes
5.0 of 5 bubbles
"Get down early for breakfast orr late as it does get busy around 9ish"
Read full review
S S wrote a tip 9 May
9 contributions
5.0 of 5 bubbles
"They have Grab and Taxi in Cebu. Making it widely accessible to visit some tourist places."
Read full review
csundseth wrote a tip Apr 2024
Lake Ridge, Virginia269 contributions692 helpful votes
5.0 of 5 bubbles
"High floor with a view is nice"
Read full review
Jonathan M wrote a tip Mar 2024
Chicago, il37 contributions35 helpful votes
5.0 of 5 bubbles
"Grab a fresh juice from the lobby bar and enjoy sitting in the beautiful lobby. "
Read full review
RUMER C wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Call in advance and make a reservations and please inform them if you ate bringing with you a senior or pwd companies for your convenience"
Read full review
Not the right property for you?
There are more places to choose from in the Cebu City area.
PRICE RANGE
$175 - $218 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Radisson Blu Hotel Cebu
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
400
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RADISSON BLU CEBU | UPDATED 2024 Hotel Reviews & Price Comparison (Cebu City, Philippines) - Tripadvisor

Frequently Asked Questions about Radisson Blu Cebu
Which popular attractions are close to Radisson Blu Cebu?
Nearby attractions include SM City Cebu (0.2 km), SM City Consolacion (0.2 km), and Cebu City Sports Center (0.2 km).
What are some of the property amenities at Radisson Blu Cebu?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Radisson Blu Cebu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Cebu?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Radisson Blu Cebu?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Blu Cebu?
Conveniently located restaurants include Feria, Vikings Luxury Buffet, SM City Cebu, and Cafe Laguna.
Are there opportunities to exercise at Radisson Blu Cebu?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Radisson Blu Cebu have airport transportation?
Yes, Radisson Blu Cebu offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Radisson Blu Cebu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Blu Cebu?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Radisson Blu Cebu?
Many travellers enjoy visiting Yap Sandiego Ancestral House (2.1 km), Fort San Pedro (2.5 km), and 1730 Jesuit House (2.1 km).
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