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Sheraton Manila Hotel

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Traveller (587)
Room & Suite (137)
Dining (45)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#5 of 50 hotels in Pasay
Location
Cleanliness
Service
Value
Travellers' Choice
A brimming landmark right across the Ninoy Aquino International Airport Terminal 3, Sheraton Manila Hotel is your gateway to experience authentic Filipino hospitality. Located at the forefront of the Newport World Resorts, formerly Resorts World Manila, roadways leading to Manila’s business and cultural districts are few steps away. Find the perfect space to relax in our stylish, flexible 386 guest rooms that includes suites, lofts and deluxe with private gardens. Indulge in both global and local flavors in our S Kitchen or opt for a fancy Korean barbecue dining in Oori. For a quick transit, enjoy multitude of spa treatments or stay fit with the view of the huge resort-style outdoor pool. While you do business, kids can enjoy classes at the Kids Club. Set up your business hub in our COLLAB co-working space and stage your events in our modern meeting rooms or elegant ballroom. We make your travel connected and creative.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Video game console
Kids stay free
Children's playground
Valet parking
Paid private parking nearby
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Swimup bar
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot bath
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, Filipino
506Reviews13Q+A81Room tips

Reviews
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Traveller rating
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Tina S wrote a review 8 Apr
2 contributions
Good beddings,relaxing and friendly pillow used, Ms. Nanet is a good massager hopefully i can do this at least once a month with her. im going to bring friends with me nxt time for them to expirience the massage hilot combination service better do it 120 min.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brz.Celle wrote a review 2 Apr
Cavite City, Philippines5 contributions
This hotel deserves a good rating for having great customer service. Stayed several times at this hotel this year. I wanted to thank Diane from the reception, she was very attentive and very approachable. She did her swift action with the help of her manager when I reported an unexpected visitor in my room (cockroach) on one of my stays early this year. They immediately changed our room to a room with 2 beds and airport view (which was really great). They ensured that the issue was promptly resolved. Thank you also to Ailyn with a lovely speaking voice for patiently answering my late night calls, queries and requests. Thank you also to Karen for sending my room request. I truly appreciate the level of service and dedication these people have to ensure our comfort and satisfaction.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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doctorfoxtrot wrote a review Mar 2024
Taguig City, Philippines8194 contributions1854 helpful votes
+1
2 different bookings. 2 different rooms on consecutive dates. Amenities on rooms greatly differ. Availed of club lounge access. Different areas for breakfast. No recognition being a Silver member. Good thing everything else turned out fine thanks to their Club FD Ms Charity . She’s very much cool and composed in dealing with me. She deserves to be recognized and promoted in the near future.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ravi S wrote a review Mar 2024
Bengaluru, India137 contributions59 helpful votes
Booked for a week, but changed to Westin after 3 days. Great location and friendly staff. But vegetarian food options are limited here, compared to other Marriott hotels in Manila. The best part of this hotel is its swimming pool. May try after a year or two to see if the food choices have improved.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Renei Beatriz D wrote a review Mar 2024
1 contribution
The drinks were delicious. The ambiance was great for our little hangout. Our server, Isis, was very accomodating to our frequent requests of complimentary peanuts lol. 10/10 would come back again to try other cocktails and finger food. Next time we for sure would invite other family friends.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The band ends at 11 pm so if you guys would want to listen to them and make requests go earlier.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gerald C wrote a review Mar 2024
1 contribution
Good food and service! Special thanks to out servers for the night: Richard Ryan Isis and Mich. Thank you for making our night enjoyable. Steak and wine was amazing. Food could take a little faster to prepare but we still had an amazing time. The live band was wonderful as well!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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youbel1970 wrote a review Mar 2024
Brussels, Belgium1318 contributions166 helpful votes
+1
Great stay before my flight and took only 15 to airport which was fast early morning Great room and excellent breakfast. Love the Christmas decoration in the entire hotel Excellent service and smile from the entire hotel staffs and always greeting you. Casino a step away if you wish to plan.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nikita F wrote a review Mar 2024
1 contribution
Marisa is amazing! I came in with a sore back and neck after a long flight and in one hour she made it all disappeared! She is very professional and very good at what she does. Will definitely be coming back for more during my stay here! Thank you Marisa!
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gaurav s wrote a review Mar 2024
Singapore, Singapore85 contributions80 helpful votes
It’s close to airport but the location always has excessive traffic , definitely to be avoided if stay involves daily commute into makati business district. While Philippines in general poses a difficulty in finding edible food, this hotel menu is terrible and even the breakfast while extensive offers nothing for international taste. Everything tastes horrible. Overall service is average, rooms are nice and clean and spacious but not worth returning to.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Krys Magbitang, Owner at Sheraton Manila Hotel
Responded 3 Mar 2024
Dear gauravs3708, Thank you for sharing your feedback. I am writing to sincerely apologize for the less than satisfactory experience you had during your recent visit to our hotel. Your feedback is invaluable to us, and we deeply regret that you were not completely satisfied with the food at our restaurant and encountered inconvenience due to the traffic conditions. We understand the importance of providing high-quality service and ensuring that every guest has a positive experience while staying with us. Please know that we are taking your concerns very seriously, and we are working diligently to address the issues you have raised. Regarding the food at our restaurant, we are actively reviewing our menu options and culinary standards to ensure that our guests receive nothing but the best dining experience. We have also shared your feedback with our kitchen team to make necessary improvements. Your comfort and enjoyment are of utmost importance to us, and we would appreciate the opportunity to make it up to you. Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention. Your feedback helps us enhance the guest experience, and we are dedicated to ensuring that your future visits are nothing short of exceptional. If you have any further comments or suggestions, please feel free to reach out to me directly. Thank you very much. Sincerely, Krys Magbitang Loyalty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irish S wrote a review Feb 2024
Calgary, Canada1 contribution
Stayed in the hotel for two nights before our flight and decided to try their stone massage. All the staff were very kind and friendly but Arlet was the one that stood out the most as she was my massage therapist. Kudos to her for making me feel relaxed! Will definitely come back here again on our next vacation.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$338 - $392 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaPasay
NUMBER OF ROOMS
386
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SHERATON MANILA HOTEL - Reviews & Price Comparison (Pasay, Philippines) - Tripadvisor

Frequently Asked Questions about Sheraton Manila Hotel
Which popular attractions are close to Sheraton Manila Hotel?
Nearby attractions include Newport World Resorts (0.1 km), Runway Manila (0.4 km), and Shrine of St. Therese of the Child Jesus (0.4 km).
What are some of the property amenities at Sheraton Manila Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Sheraton Manila Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Manila Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Manila Hotel?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Manila Hotel?
Conveniently located restaurants include Port Bar, Marriott Cafe, and Kusina Sea Kitchens.
Are there opportunities to exercise at Sheraton Manila Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sheraton Manila Hotel have airport transportation?
Yes, Sheraton Manila Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Manila Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Manila Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Manila Hotel?
The staff speaks multiple languages, including English and Filipino.