Raffles Makati
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Raffles Makati

1 Raffles Drive Makati Avenue, Makati, Luzon 1224 Philippines
hotel pool
Traveller (895)
Junior Suite
Room & Suite (325)
Mireio at Raffles Makati
Dining (130)
What is Travellers’ Choice?
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$518
$380
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#10 of 123 hotels in Makati
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Raffles Makati is 30-storey architectural masterpiece set in the heart of the financial district, providing a graceful and elegant ambience for discerning travellers, with every individual need catered for by Raffles Butlers. An oasis situated in the most sought-after location at the centre of the commercial business district; within walking distance to the Zuellig Building, the Ayala Museum, and the city’s most lavish shopping area in the middle of a vibrant environment of flourishing art & culture.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Bathrobes
Additional bathroom
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Romantic
Value
Languages Spoken
Filipino

Location

1 Raffles Drive Makati Avenue, Makati, Luzon 1224 Philippines
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Ninoy Aquino Intl Airport
Ayala
8 minManila Metro Rail
Magallanes
14 minManila Metro Rail
877Reviews21Q+A100Room tips

Reviews
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Traveller rating
  • 745
  • 83
  • 25
  • 14
  • 10
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Detailed Reviews
ewspak wrote a review Feb 2020
Guam, Mariana Islands1 contribution
5.0 of 5 bubbles
Raffles is conveniently located across the street from both Greenbelt and Glorietta Malls for upscale shopping. 60 sqm is a good size for the Junior Suite rooms and they are nicely appointed. The complimentary afternoon tea and premium drinks in the evening sets the Raffles experience apart from most competing hotels in their price range. The complimentary breakfast is quite nice. The butlers and other staff are quite helpful and attentive. I highly recommend Raffles.
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Review collected in partnership with raffles.com
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 20 Feb 2020
Dear ewspak, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, services, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eenski wrote a review Feb 2020
Melbourne, Australia90 contributions126 helpful votes
5.0 of 5 bubbles
Firstly Mark the concierge, credit to the hotel and his job, smiling, incredibly helpful, bent over backwards to help, finding us taxis, tourist spots, always smiling, pleasure to be around.

Now the hotel-10 years plus since we have been to Manila, this hotel would bring us back, we have been to some great hotels in great locations, but nothing prepared us for this experience. We had a junior suite and the luxury was beyond expectations, little gift basket on check in, story cards beside the bed on the hotel that changed every day, butler on call within minutes, good bye card with drinks to thank us for the stay, truly an amazing experience. On check out the staff lined up outside to see us leave, and the smiles really seemed genuine, if they weren't than they were academy award winning acts!

My only complaint is the discrepancy between raffles and Fairmont whereby if you are an Accor member you do not get discount at the Raffles bar or restaurants which was not explained to us until we had ordered food and drinks and it came time to pay.

That being said if you only want one incredible luxury experience in a lifetime,this is the place to go! We found it hard to leave the place every day.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 21 Feb 2020
Dear eenski, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, facilities, services, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian B wrote a review Jan 2020
Muscat, Oman61 contributions24 helpful votes
4.0 of 5 bubbles
Comfortable and small but totally up to date. Everything excellent, especially the staff, but disappointed Accor will not award loyalty points if using Boooking.com, especially for a Premium room in a top of the range hotel.
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Review collected in partnership with raffles.com
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 26 Feb 2020
Dear Ian B, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, facilities, services, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MW wrote a review Jan 2020
Boise, Idaho268 contributions78 helpful votes
3.0 of 5 bubbles
Tried Raffles Makati as we stayed at the Peninsula during our last stay. While overall Raffles offers a high level of service, I prefer the Peninsula for a few reasons: music from the rooftop bar is audible in guest rooms on the 9th floor. Walls in the room already showing some cracks, wear and tear. A small bug found crawling in the shower.

I think the breakfast buffet is better at Raffles, and service in the lobby was great at Raffles too.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 26 Feb 2020
Dear Michael W, Warm greetings from Raffles Makati. Thank you for taking the time to share your feedback with us. We apologize for the experience you had, as this is not the level of hospitality that we are aiming for. Rest assured that we will forward your concern to the relevant teams for review and improvement. We are very glad to know that you enjoyed our food and service. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frances wrote a review Jan 2023
1 contribution
5.0 of 5 bubbles
The experience was immaculate. The hotel was well located in Makati, right across from Greenbelt and Ayala Museum. 24 hour room service had delicious food, really quells the stereotype of bland in-hotel fare. I didn't use the gym or Spa, but the the 9th floor pool was clean and had guests, but not at all crowded. It made it fun to use the pool and actually enjoy being out of the room.

Staff is amazing. Knowledgeable, attentive, and really cares about their presentation and work. My favorite thing is they clean the rooms twice in a day for regular room service and then an optional turn down service. Having a clean and organized space while traveling can really brighten one's experience and Raffles did just that.

I highly recommend staying here if you have the chance! It's on the pricier side, but I really believe it was worth it and really elevated our trip.
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Date of stay: January 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles Makati, Owner at Raffles Makati
Responded 14 Sept 2023
Dear Fran, Thank you for taking the time to leave a review regarding your recent stay at Raffles Makati. We are delighted to learn that you enjoyed your experience, and we look forward to welcoming you back soon. Respectfully, Levy Manahan Guest Experience Manager
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Dream46545639645 wrote a review Mar 2023
8 contributions
5.0 of 5 bubbles
Outstanding Customer service from airport pickup to arrival; I was received by the lovely receptionist/customer relationship officer Ms. Catherine and Mr. Ron the butler who accompanied us to the room. The rooms at Raffles are k is to be spacious (60sq).

Ms. Catherine was very diligent in going through all the services, amenities, and benefits I am granted through AMEX and Raffles themselves. She even offered to show us another room, which was not needed.

Throughout the stay, and even before our arrival, Mr. Joshua & Mr. Rico, from Conceirge, we’re extremely beneficial and helpful; they booked us a the restaurant we were interested in, arranged a car transportation, and smoothly prepared of departure transportation.

I ought to emphasize the courteous, professionalism, and politeness of Mr. Ron and his accompanying team at the door and whenever we are in need.

Spa, is definitely was 👍👍, I terms of the service; meanwhile, the ambiance and deco was average as it is a shared facilities with the Fairmount.

The restaurants, both 9th floor and ground floor breakfast area, and the tea lounge, were staffed by professional, courteous, and tentative staff. The ground breakfast area could be crowded, but did not effect the staff’s attitude or politeness.

Once again, special thanks to Ms. Catherine, Mr. Ron, Mr. Joshua and Mr Rico. Ohhh I forgotten the lovely driver Mr. Albert
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Do not stay close to the entrance of the floor. Eat at the 9th floor if you want a calm and less...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SunyBill wrote a review Jan 2020
4 contributions1 helpful vote
5.0 of 5 bubbles
A hotel with service that is unmatched. Perfect location in Makati, timeless interior with the most hospitable staff make this the best hotel in Makati. My favourite draw point is the extra high ceilings coupled with windows that stretch the expanse. Allows guests maximum views and to appreciate the makati skyline.
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Review collected in partnership with raffles.com
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 9 Jan 2020
Dear SunyBill, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you had wonderful time during your stay. Thank you for your positive feedback regarding our product, services, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim M wrote a review Feb 2020
Melbourne, Australia53 contributions54 helpful votes
5.0 of 5 bubbles
This is the fourth time we have stayed at this property and we are always impressed by what a fantastic team Raffles Makati have when it comes to exceptional customer service. We stay in some of the best hotels available and Raffles Makati service is second to none.

The Executive suite we stayed in was, as always, spacious clean and decorated to a high standard.

Our Butler Dennis who looked after us during our stay was very professional and went the extra mile to ensure we were happy. Two other noteworthy staff were Kristine on the front desk who helped me with various requests including a late check out, which was much appreciated, and Ricky in the Writers Bar who looked after my wife for High Tea and me when the cocktails were flowing.
Each were excellent with their service but the combination as a strong and clearly we led team was the most impressive memory I will take away and it is what will bring me back.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 3 Mar 2020
Dear Tim M, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, facilities, services, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joseph G wrote a review Jan 2020
Hong Kong, China341 contributions262 helpful votes
3.0 of 5 bubbles
only 32 rooms and 7 butlers, service was indeed friendly. when i entered my room i immediately wanted to leave because the furniture and finishing weren’t close to good standards ... cupboards were decades old and of the basic kind, curtains and blinds should have been replaced long ago, problems encountered with the rain shower head and water pipes, and the toilet which was of the inexpensive kind. i was convinced to stay after they moved us to another room the next morning. we decided to leave again after night 3 when we had two other unpleasant encounters ... one to do with a poorly executed museum tour they promoted and one with the way a telephone operator handled a noise issue. the people were generally nice and there’s only that much they could do ... please replace most of the furniture in rooms/restaurants/and lounges. thanks for offering a ride to take us to the peninsula where we spent three hours at its spa. ask your willow stream spa personnel to learn from others.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason D wrote a review Feb 2020
Melbourne, Australia173 contributions103 helpful votes
5.0 of 5 bubbles
We stayed two nights in room 907 on a layover on the way to Boracay for my partners birthday. The room was clean, spacious and well appointed. The bed was very comfortable and the pillow menu was excellent.

The staff at Raffles provided exceptional service and attention to detail. Jasper our butler didn’t miss a beat. Noticing it was my partners birthday in a few days time, presumably from her passport he sent a bottle of wine with an exceptional cheesecake, which was delicious. This was nice touch since we were not staying at Raffles for her actual birthday.

The breakfast spread was nice. We enjoyed the champagne breakfast at Mireio on the 9th floor more than the buffet spread at Spectrum.

We had a wonderful stay at Raffles Makati, and we wouldn’t hesitate to book it again when we return.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raffles and Fai... M, Hotel Manager at Raffles Makati
Responded 21 Feb 2020
Dear jasond134, Warm greetings from Raffles Makati! Thank you for taking the time to share your experience with us. Our team is more than grateful to know that you enjoyed your stay. Thank you for your positive feedback regarding our product, services, and especially, our associates. Your kind remarks truly serve as an inspiration for all of us to strive harder in achieving our goal of providing each guest a luxurious oasis in the city. Again, thank you very much for your positive feedback and we look forward to welcoming you again in the near future. Sincerely, Matthieu Busschaert Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LightPacker401937 asked a question Apr 2023
Charleston, South Carolina
Per night
Answer from Hugh L
237 contributions71 helpful votes
I was just there two weeks ago. It has now been re-opened. Enjoy.
lkn123 asked a question Feb 2020
New Orleans, LA54 contributions56 helpful votes
Hello, What is the fee for laundry service-washing and dry cleaning? Thank you!
Answer from NYCKittyKat
New York City, New York144 contributions58 helpful votes
I’m sorry, we did not use the laundry or dry cleaning service but I can tell you that compared to other hotels, everything was reasonably priced, including the mini-bar. With that in mind, I don’t think it would be super expensive. I hope this helps.
Makati, Philippines2 contributions
Raffles Makati does not have a club lounge. Reservations for our suites come with complimentary breakfast at Mireio or Spectrum, as well as afternoon tea and evening cocktails at the Writers Bar.
Jose Antonio Florendo wrote a tip 5 May
Saudi Arabia297 contributions23 helpful votes
5.0 of 5 bubbles
"On my side all well and coordinated"
Read full review
Isidro wrote a tip Apr 2024
12 contributions3 helpful votes
5.0 of 5 bubbles
"I thought I was in Raffles."
Read full review
Juhn Bob wrote a tip Apr 2024
Philippines26 contributions
5.0 of 5 bubbles
"Go with a room in the 9th floor for easy access to the pool. However, the 10th floor rooms are more private as you need a key card to go. "
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Richard W wrote a tip Feb 2024
London, United Kingdom300 contributions150 helpful votes
4.0 of 5 bubbles
"9th floor rooms can access private pool on 9th floor."
Read full review
Eric B. wrote a tip Feb 2024
New York City, New York89 contributions12 helpful votes
5.0 of 5 bubbles
"Complementary afternoon tea and cocktail hour, so keep your afternoons and early evening free to entertain guests."
Read full review
Not the right property for you?
There are more places to choose from in the Makati area.
PRICE RANGE
$469 - $572 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RAFFLES MAKATI - Hotel Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Raffles Makati
Which popular attractions are close to Raffles Makati?
Nearby attractions include Greenbelt Chapel (0.3 km), Greenbelt Mall (0.3 km), and Greenbelt Park (0.3 km).
What are some of the property amenities at Raffles Makati?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Raffles Makati?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Raffles Makati?
Yes, secured parking is available to guests.
What are some restaurants close to Raffles Makati?
Conveniently located restaurants include Benjarong Thai Restaurant, Cafe 1228, and Circles Event Cafe.
Are there opportunities to exercise at Raffles Makati?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Raffles Makati have airport transportation?
Yes, Raffles Makati offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles Makati?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Makati offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Raffles Makati?
Many travellers enjoy visiting Fort Santiago (7.5 km), Casa Manila (6.7 km), and Bonifacio High Street (2.9 km).
Is Raffles Makati accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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