Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
5.0
#2 of 26 resorts in North Male Atoll
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Joy Island is the 3rd property in the Maldives by The Cocoon Collection open to guests from 01st September 2023 onwards located in North Male' Atoll in Kassanfushi Island. Joy Island, a name could never be more fitting for a joyful place. An island of happiness, full of activities and services for the most fun holiday in Maldives. Featuring 151 villas on the beach and in the lagoon, Joy Island is located in North Malé Atoll close from Velana International Airport, only 40 minutes away by speedboat. The shape of this beautiful island resembles a butterfly with its wide white sand beach, surrounded by a stunning turquoise lagoon and an house reef on one side of the island.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
Joy Island Maldives by Cocoon Collection is celebrated for providing a memorable stay, thanks to the staff's acclaimed friendly and professional service. The rooms are lauded for their luxurious amenities and breathtaking views, with direct beach or ocean access. Although the value proposition is mixed, with some guests finding additional costs steep, the all-inclusive package and free activities are seen as beneficial.
The atmosphere is vibrant and welcoming, yet some have noted repetitiveness and noise concerns. The hotel's cleanliness, top-notch amenities, and stunning location near coral reefs contribute to its allure as a dreamy getaway.
Location
Picturesque
Atmosphere
Lively
Rooms
Luxurious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
As a bit of background ; we booked this holiday package via Affordable Luxury Travel & were offered a free upgrade to a Lagoon villa on an all-inclusive basis .
Rates were very competitive for this new resort .
This is our second trip to the Maldives ...last time we stayed at the Riu Palace when it opened in 2019.
We are really impressed with the facilities.
Our over -water villa is extremely comfortable & well appointed throughout . The bathroom & bedroom areas both have direct access to the decking platform overlooking the sea .
Wi-fi is excellent & stable in the room & wherever you are outside .
We tend to return to the room to sunbathe after breakfast & then following lunch find ourselves a quiet spot on the beach near the Rainbow bar to take in the afternoon sunshine .
Being half way down the strip of Lagoon villas we have a little walk to the Market restaurant which is adjacent to the reception & Rainbow bar buildings .
To help out there are frequent electric carts offering lifts back & forth to your destinations if you're feeling weary from lazing about the resort !
The Market restaurant offers a wide variety of meats, fish, salads , fruits , vegetables , cold meats, pasta, rice & curry , cheeses , chips & a whole room dedicated to deserts !
Dining choices change a bit from day to day . We have found more than enough to enjoy . Serving staff are very friendly & professional here ( as everywhere on resort ).
The drinks including cocktails are well presented & of a good quality from the all inclusive menu in the Rainbow bar .
You can hire snorkelling gear including fins for the duration of your stay free of charge if all inclusive ...life jackets are in your room already .
In conclusion , a relaxing vacation in unbelievably beautiful surroundings is guaranteed here on Joy Island ,in our view.
Everything is brand new & furnishings are of a high quality in both the rooms & public areas . The resort is well laid out & feels surprisingly spacious in a good way .
The staff are great & we have Shafau as our personal "host" contactable via WhatsApp should we have any queries or wish to book activities etc . etc.
Shafau made a point of checking up on us in person whilst were settling in .Lovely guy .
My only gripe would be that smoking seems to be allowed in the Rainbow bar which is a shame as smoking is now rarely an issue we encounter inside hotels & resorts around the World .
Perhaps management can reach a speedy & effective solution to satisfy the majority who do not smoke please !
Otherwise a perfect stay . Can highly recommend .
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Ahmed, General Manager at Joy Island Maldives by Cocoon Collection
Responded 29 Nov 2023
Dear Valued Guest, Warmest Greetings from Joy Island Maldives by Cocoon Collection! A big thank you for your delightful review of your recent holiday experience at Joy Island! We are thrilled to hear that we were able to exceed your expectations and provide you with a memorable stay. It is fantastic to know that you found our Lagoon Villa to be extremely comfortable and well-appointed, with direct access to the stunning sea views. We take pride in providing top-notch facilities and amenities for our guests, and we are glad that you were impressed. It is also great to hear that the Wi-Fi was excellent and stable throughout your stay, allowing you to stay connected wherever you were on the island. Your routine of returning to the room to sunbathe after breakfast and finding a quiet spot on the beach near the Rainbow Bar in the afternoon sounds absolutely blissful. We strive to create an atmosphere of relaxation and tranquility, and we are thrilled that you were able to find your own serene moments during your stay. We are pleased to offer the buggy for our guests who may require a little assistance getting around the resort. It is great to know that you found The Market, our main restaurant, to have a wide variety of delicious food options. From meats and fish to salads and desserts, we strive to ensure that there is something for everyone to enjoy. We are glad that the dining choices changed daily, providing you with a chance to savor new flavors during your stay. We are also glad to hear that our team were friendly and professional, offering top-notch service throughout your stay. It is important to us that our guests feel well taken care of and we are happy to hear that our team exceeded your expectations. In addition, we are thrilled that you found our drinks, including cocktails, to be well-presented and of excellent quality. Our All-Inclusive menu at the Rainbow Bar aims to provide a wide range of options to suit different preferences. We are pleased to offer complimentary snorkelling gear, including fins, to our guests. It is our way of enhancing your stay and ensuring that you have the opportunity to explore the beautiful underwater world surrounding the resort. We take great pride in providing our guests with brand-new facilities and high-quality furnishings, so it is wonderful to know that you appreciated them in both the rooms and public areas. Our team works hard to ensure that our resort is well laid out and spacious, so we are delighted that you felt this way during your stay. It is also fantastic to hear that our team, particularly Shafau, provided excellent service throughout your time with us. We strive to go above and beyond to ensure our guests have a memorable stay, and it is great to know that Shafau was able to assist you with any queries or activities you wished to book. Regarding your feedback about smoking in the Rainbow Bar. We value your feedback and will take it into consideration as we continuously work towards improving our guests' experience. Thank you once again for highly recommending us. We hope to have the pleasure of welcoming you back soon for another amazing holiday in paradise. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 6 days and 6 nights with Joy Island. It wasn't my first time on the Maldives but the first time on Joy Island. The organisation of my transfer was perfect, the boat ride is about 35-40 minutes from the airport of Male to the island. I liked the drums welcoming us. Made the newcomers feel special. Staff was very attentive and friendly, starting from my host Shiyadh who organized all of my activities. I really loved my quiet beach on my villa side. They cleaned my room twice a day which was nice, the equipment is new, enough towels, I loved the shampoo! On this island there was no alcoholic beverages in the minibar provided for free, but you could order beer, cocktails, Prosecco at the bars on the beach. I loved yoga class at 7h30 with Manning, he is a great yoga teacher. Sometimes I joined as well a pool activity at 11 am with Sarah, it was fun. For the extra-activities (extra charge) I went on a snorkling tour to see the turtles with Watersports Mission Joy and it has been a great experience, the instructor has been filming and shared with us the videos of the sea life and us snorkling afterwards. The sunset tour on a speed boat was great too, we saw dolphins and we were all excited about looking them up in the ocean. The athmosphere among tourists was great, we really enjoyed it and had a lot of laugh. I went to the spa once for a Yin Yang balancing massage and even though it's a bit expensive 185$ - it was really good quality massage which helped me to relax and to slow down. The meals were great, diverse and fresh. I loved tuna steaks, lamb and fruits. Couldn't resist the various deserts as well. I didn't try out other (extra charge) restaurants on the island, The Market restaurant provided enough choice. Overall, I really loved my holiday, enjoyed every moment of it, even a rainy afternoon for a change. Would recommend it to family, couples, friends and solo travellers.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Really recommend villa on the sun rise side, it's a peaceful side of the island.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Ahmed, General Manager at Joy Island Maldives by Cocoon Collection
Responded 30 Apr 2024
Dear Eva, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Thank you immensely for taking the time to share your wonderful experience at Joy Island. We are delighted to hear that you had an amazing six days and nights with us and that you found every aspect of your stay enjoyable. We are thrilled that you appreciated the special welcome with the drums upon arrival—it is our way of making every guest feel valued and special from the moment they step foot on the island. We are also glad to hear that you found our team attentive and friendly and that Shiyadh, your Island Host, helped organize all of your activities to ensure you had a memorable stay. It is fantastic that you loved the silent beach near your villa and that you found the room cleaning service and amenities to your satisfaction. We are glad you enjoyed the yoga classes with Maning and the pool activities with Sarah—they are indeed wonderful members of our team. We are thrilled that you had great experiences with the snorkeling tour to see turtles and the sunset tour to spot dolphins. Our team at Watersports Mission at Joy Island always strives to provide unforgettable experiences for our guests, and we are glad they succeeded with you. Thank you for your kind words about the meals at The Market restaurant. We are delighted that you enjoyed the diverse and fresh options, including the tuna steaks, lamb, fruits, and desserts. We are sorry to hear that you found the spa prices a bit more expensive than your expectation, but we are glad you found the Yin Yang balancing massage to be of high quality and relaxing. We appreciate your recommendation of Joy Island to family, couples, friends, and solo travelers. It was our pleasure to host you, and we hope to welcome you back for another memorable holiday in the future! Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We spent two truly Amazing weeks on Joy Island as a family of 3x and would not hesitate to go back. We have already been planning on returning and we have only been back home for two weeks. We did not want to leave and would have happily stayed much longer, if we could have. Joy Island is so beautiful.
We were greeted at the Island by an Amazing Maldivian Drum welcome, hot towels and a drink, which was very welcomed after all of the travel. This was when we met our lovely Villa/Island host Sandali. She was fabulous and assisted us with any reservations, bookings, general enquiries, kept us updated with all the evening events and checked in with us to see if we required anything and was available at any time. She really did help make our holiday special, a Huge Thank you to her. We had the opportunity to stay in both a Sunset Beach Suite with pool and a Lagoon Suite with pool, both of which were exceptional.
All of the staff on the Island were so polite and welcoming, always happy to assist with anything at anytime, always so happy with genuine smiles. We unfortunately didn't get many of the staff's names but we loved Juni and her front of house team at the Market. Juni Always welcomed us for breakfast, lunch and dinner with so much warmth and happiness and would always spend time chatting with us. Bhavani the lady on the Pancakes/waffles and in the Room of Sin, again was a staff member who we spent much time chatting with. She was so sweet and she always made an effort to speak with us and our daughter was very fond of her.
Myself and my 9 year old daughter visited the Spa. The staff at the spa were so professional and gave amazing treatments. We also tried out paddle boarding which was great fun and the clear Kayak (which is chargeable).
We also paid for the floating Breakfast. This was a lovely experience.
The whole Island is kept spotless, the staff really do go out of their way to make the experience so special and they work very hard.
We look forward to returning one day and have so many wonderful memories from this holiday.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Ahmed, General Manager at Joy Island Maldives by Cocoon Collection
Responded 2 May 2024
Dear Claire, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Wow, thank you wholeheartedly for sharing your incredible experience at Joy Island. We are thrilled to hear that you and your family had such an amazing two weeks with us. It means the world to us to know that you are already planning to return and that you found our island to be so beautiful. We are delighted that you enjoyed the warm welcome with the Maldivian drum greeting and that Sandali, your Island Host, made your holiday even more special. We will be sure to pass along your kind words to her and the rest of our team. It is wonderful to hear that you had the opportunity to stay in both our Sunset Beach Suite with a Pool and our Lagoon Suite with a Pool and that both accommodations exceeded your expectations. Thank you for your kind words about our team. We are thrilled to hear that they were polite, welcoming, and always happy to assist you. We will be sure to share your compliments with Juni, Bhavani, and the rest of our team. We are glad that you and your daughter enjoyed the spa treatments, paddle boarding, and the floating breakfast experience. It sounds like you made the most of your time on the island! Thank you once again for choosing Joy Island for your family holiday. We look forward to welcoming you back and creating even more wonderful memories with you in the future. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Very nice hotel with lots of comfort and very friendly staff. The villas differ in that on the east side you not only have the sunrise, but also sometimes loud surf. On the west side, the water was calm at the time of our trip. The beaches did not have the feeling of mass tourism, as there were few people there. We found that pleasant. The rental of some water sports, mostly free of charge, was only possible in a relatively small area on the northwest side. But it was still fun. There were also a few places for snorkeling where you could see coral and lots of fish. There were also various rays and sharks to see.
As a guest, you can experience many amenities for a fee, such as a meal by moonlight or sunset on the beach.
The room cleaning was good and very regular - there was always a ringing bell and a long wait - but in our opinion it did not correspond to 5 stars, which was noticeable under the beds, on the cupboards and on the bathroom mirrors in our suite.
The food in the restaurants is very good. In particular, the main restaurant is designed in the style of a market with market stalls. Whether fish, meat, pasta, vegetable or wok dishes are always fresh and varied and prepared in front of the guests. The very rich selection of exotic fruit is also great. The cakes, pies, chocolates and desserts are always a feast for the eyes. The service in the restaurants was very good. Starting with the allocation of a table (of course you could also request a different table) to the serving of the drinks. We not only liked the wines, but also the hotel's own water (with and without carbonation), which was served in glass bottles.
A big thank you to our personal supervisor Sandali, who not only kept us informed about current events at the hotel, but also made reservations for à la carte restaurants and took care of our departure formalities, for example. As the standard way of exchanging information in the hotel with Sandali was via WhatsApp, she always sought personal contact with us to ask about further requests and make suggestions. We felt in good hands and very comfortable.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Als neuer Gast ist es sehr leicht, sich zurechtzufinden.
Man sollte sich überlegen, was für die...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This time, we went to a newly built island, so all the facilities were very clean. In the Maldives, a butler is assigned to you as soon as you arrive, but our butler, Mr. Chiado, was very kind and we were able to communicate what we needed via LINE, and we were able to quickly respond to various questions and problems. I recommend making a reservation.
The sea on the Lagoon Villa side is crystal clear with no sand flying around! The Rose Garden (coral reef) on the east side is very beautiful and the best.
After arriving, we tried to upgrade to a room with a pool on the sunset side, but the Lagoon Villa side without a pool was closer to the Rose Garden and we could swim directly from our room, so we were right not to change rooms.
This is the first time we've been to an island with such beautiful coral reefs in the lagoon. Snorkeling in the Rose Garden is highly recommended.
Every day, there were live music performances and various events, and the efforts to keep us from getting bored were very good.
Unfortunately, there was no free alcohol in the minibar (refrigerator) in the room (canned beer was also charged), and the replenishment of drinks and coffee capsules was not very good. Compared to the all-inclusive menus on other islands, the menu was lacking. I thought it would be nice to be able to drink alcohol on the terrace of the room.
There were no toothbrushes as amenities, so we had to use our own, but later we found out that they were provided, which was disappointing. Compared to other islands in the Maldives, the water supply was not as good. The shower temperature and strength were normal.
It's a shame that there is only one restaurant, probably because it's not a very big island. As a Japanese person, I can't recommend the food compared to other islands.
There were few types of fruit, and few that were ripe and delicious. There were days when I felt that there was nothing I could eat as a Japanese person, so I wish there was a more conventional menu.
As a newly built island, I hope that there will be improvements in the future.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 6th visit to the maldives, each time at different all inclusive resorts.
Joy island is relatively new (Sept 2023) so all the facilities are brand new and everything is immaculate. We used a good amount of the facilities and were very impressed with them all. Spa, scuba diving, watersports gym etc. The dive boat is great, loads of space and not busy when we attended, we were the only two divers. The paddle boards are great, proper solid boards not the inflatable ones that a lot of resorts have, these were significantly better.
On arrival we were assigned a personal concierge, Ashraf, he was very helpful and our go to point of contact if we needed anything. He always responded quickly and efficiently.
The food here is excellent, the concept of the market restaurant is great, essentially a lot of live cooking stations, they also make their own cheese which was a real novelty and treat. Manisha at the pasta station was great, every day new dishes and the pasta always perfectly Al dente, always smiling too. A real credit to the resort. Service was also very good and Naahil looked after us for most of our stay, was always on top of drinks etc.
We stayed in a beach suite on the sunset side of the island. This is defiantly the “nicer” side with calm waters and all day sun.
The all incluse package was fairly extensive, although one odd thing was we had prosecco included at all the bars but not during meal times.
We ate the paella lunch at Palm Beach, which is a lovely setting down by the water, but it was just paella and ice cream, which sort of felt like a downgrade from the selection at the Market.
Only slight negative would be the noise from the evening entertainment carries across the water. We could hear the music in our villa and the entertainment is from 2200-0000 which would not be ideal if you wanted an early night. There are two other restaurants and we would have liked to have tried the pizzeria, but there is no credit applied from the AI package, so it just didn’t make sense to dine there when the selection was so good at the Markeyt.
Overall a really good experience at Joy, and once the island matures it will be really great.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Ahmed, General Manager at Joy Island Maldives by Cocoon Collection
Responded 3 Feb 2024
Dear Mattyrhino, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Thank you heartily for choosing Joy Island for your 6th visit to the Maldives and for taking the time to share such a wonderful review. We are thrilled to hear that you had an exceptional experience during your stay with us. We take great pride in providing our guests with brand-new, immaculate facilities, and we are delighted to know that you were impressed with everything Joy Island has to offer. It is fantastic to hear that you enjoyed the spa, scuba diving, watersports, and gym facilities. Our team strives to ensure that every guest has a memorable and enjoyable time, and we are delighted that you had the opportunity to make use of and appreciate our diverse range of amenities. We are pleased to receive your positive feedback on the dive boat and paddle boards. It is our priority to provide our guests with top-notch equipment and services, and we are thrilled that you found our dive boat spacious and not crowded during your diving experience. We also take pride in offering high-quality paddle boards for our guests, and we are glad that you found them to be significantly better than inflatable ones. We are particularly thrilled to hear that your Island Host, Ashraf, provided you with excellent service. Our team is committed to going above and beyond to ensure the comfort and satisfaction of our guests, and we will make sure to pass on your kind words to Ashraf. Your feedback serves as a great motivation for us to continue providing exceptional service and exceed our guests' expectations. We are pleased to hear that you thoroughly enjoyed The Market restaurant concept and found the live cooking stations to be a real treat. Our homemade cheese is indeed a novelty that we take great pride in, and we are happy to know that you appreciated it. We are also glad to hear that Manisha at the pasta station made a positive impression on you. It is wonderful to know that she consistently prepared new and delicious dishes with perfectly al dente pasta. We will make sure to pass along your kind words to her, as she truly is a credit to our resort. Furthermore, we are delighted to hear that our service, particularly from Naahil, exceeded your expectations. We strive to provide excellent service and it is always a pleasure to hear when our team goes above and beyond to ensure our guests have a memorable stay. We are glad you enjoyed your Beach Suite on the sunset side of the island. As you mentioned, it offers calm waters and an all-day sun, creating a truly serene and pleasant atmosphere for relaxation. Regarding the All-Inclusive package, we appreciate your feedback about prosecco not being included during meal times. We will take this into consideration as we continuously aim to improve our offerings and ensure a seamless experience for all our guests. We are glad to hear that you enjoyed the lovely setting down by the water at Palm Beach. However, we apologize if you felt like the paella lunch and ice cream were a downgrade from the selection at The Market, we strive to offer a unique experience to our esteemed guests. We appreciate your feedback and will take it into consideration for future improvements to our menu offerings. We are sorry to hear that the noise from the evening entertainment carried across the water and affected your experience in your villa. Our team is continuously working on finding ways to minimize any potential disruptions and ensure a peaceful stay for all our guests. Regarding the pizzeria, we understand your disappointment that no credit was applied to the All-Inclusive package. We will take your feedback into consideration and explore options to make dining at the pizzeria more accessible and appealing to our guests in the future. We are thrilled that overall, you had a really good experience at Joy Island. Your kind words and positive rating mean a lot to us. It was a joy having you as our guest at Joy Island, and we hope to have the pleasure of welcoming you back for another unforgettable experience in the future. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I are in Maldives for the second time and Joy for the first time. Getting from Malé to the island for 30 minutes by boat is a big plus. We were greeted by a Russian-speaking guide-Maral with proseco and thanks to her we did not lose an hour on the island, always answered our questions on the messenger and offered unobtrusive programs, a special thanks to her! On the island +1 hour to Maldives and it's a super bonus: it gets dark at 7, check in an hour early, visit an hour more on the island, we really liked this bonus. We had everything included so we limited ourselves to 5 days, BUT I'll tell you it's worth it, there shouldn't be any restrictions in paradise)) The cuisine is just on top- breakfasts, lunches and dinners are varied, gorgeous and always very delicious (tuna, beef roast optional, octopus fresh and tender, octopus, etc.) Lived in a villa without swimming pool(it is not needed)) rooms new, plumbing not killed. Looked at the location of the rooms on the island-there is a very decent and these are the rooms on the east side, there is such a steep "puddle" without waves and currents we even went to sunbathe in it a few times, and there is the west side and we didn't like it. Swallows and plain masks are free, but we took full face masks with us and didn't regret it. The tidal reef is very varied and beautiful. Be careful! From the villas along the east bank the current- this was the first time I experienced, caught a slight panic))) All kindly.
Read more
Automatically translated
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a great 2 week family holiday to joy island. The family beach accommodation with older children (15,13& 11) was perfect as plenty of space and straight onto the white sand and clear waters! The all inclusive was limited to only buffet, this was disappointing as not obvious when booked. Buffet options were good but it did get busy at peak times. Payable beach and pizza restaurants were good as alternate options. Majority of staff are amazing and can’t do enough for you. However, the rainbow bar/pool area often was under staffed and you’d be waiting a while even to get a glass of water in the day! Watersports centre was great and plenty of activities to choose from, although all have a hefty charge (only paddle board, snorkel and kayaks were complimentary). Compared to other 5* resorts we have visited, I would say this is more 4* so if go with this in mind you will be more than happy! I’m sure as the resort is open longer they will get over any teething issues such a staff shortages. Would recommend but be aware that you’re likely to spend a lot on top to do other activities and eat Al La carte.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Ahmed, General Manager at Joy Island Maldives by Cocoon Collection
Responded 26 Apr 2024
Dear Carys, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Thank you for sharing your recent family holiday experience at Joy Island. We are thrilled to hear that you found our island to be beautiful and that the family beach accommodation was perfect for your older children. Providing ample space and direct access to the white sand and clear waters is what we strive for to ensure a memorable stay. We appreciate your feedback regarding the All-Inclusive options. Your feedback about the beach and pizza restaurants as alternate options is duly noted. We are grateful for your compliments about our team, and we are glad they made your stay enjoyable. We apologize for any inconvenience you experienced at the Rainbow Bar/pool area due to the service time. Rest assured, we will address this issue to ensure a smoother experience for our guests in the future. It is fantastic to hear that you enjoyed the watersports center and the variety of activities available. We will take your feedback about the charges for certain activities into consideration as we continue to enhance our offerings. Thank you for recommending Joy Island, and for your understanding regarding any teething issues. We strive to continuously improve and provide the best experience for our guests. We hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort couldn’t have been named better, our holiday was a joy!
Although this island is very different from other islands we have visited we really had a lovely time.
We had a lovely welcome on arrival , my suitcase didn’t arrive in the Maldives with me which was stressful, however the staff completely went above and beyond to put me at ease and help in so many ways which they didn’t need to as it wasn’t there fault.
We stayed in an overwater villa with pool , wow it was beautiful very elegant and well designed . The room had everything you needed , mini bar , tea, coffee . The non Alcoholic drinks are included in your AI package. Lovely toiletries, soft towels and a hairdryer. What I really liked was the walk in wardrobe very spacious and had more than enough storage. The outside area was good and the pool was a nice size. Housekeeping did a great job and always seemed to know when you went to breakfast so he could clean. I do have to point out that whatever room you book here you won’t be disappointed, I had a look in the basic room and was extremely surprised at how lovely it was.
The food was amazing and we are quite fussy. I was a little apprehensive about the thought of a market theme ,thought it might be tacky I couldn’t have been more wrong. We thought the concept was well thought out and so different from what we have experienced on other holidays. Different stations with different food themes with amazing chefs cooking the fresh food in front of you. Just going there for each meal was a great experience, the staff are just lovely it was nice to see them and have a chat.
The bar area is very nice and the drinks served are of very good quality. Some people have said the service is slow however we never had a problem. At times when it was busy the staff always acknowledged you and tried to take your order asap, it really isn’t the fault of the staff if everyone arrives at the same time. There is something happening every night , there is a duo who are very good but were extremely repetitive. The DJ we thought was very good trying to play music for everyone’s tastes. Some people have complained about people smoking, most people were very respectful of non smokers and as the area is open you really can’t smell it.
Had a lovely massage at the spa , a very relaxing experience in a relaxing environment.
There is a gym although quite small ,providing you go when it’s quiet you can have a good workout and look out to sea.
The island is beautiful and clean, not very green but that is because it’s new. There is plenty of beds on the beach , the pool is lovely with plenty of beds also. Don’t miss the pool party it is really good fun without being tacky.
If you’re thinking of booking this island you won’t be disappointed. The management here are probably some of the best, they are always around checking you are happy . They really do care and have a passion for what they do , this is the case for most of the staff we encountered.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Ahmed, General Manager at Joy Island Maldives by Cocoon Collection
Responded 7 Dec 2023
Dear Joanne, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Wow! Sounds like you had a perfect experience. Thank you for taking your valuable time to share your unforgettable joyful experience. We are thrilled to hear that your holiday with us was a joyful one, and we couldn't agree more with your sentiment that our resort lives up to its name. It warms our hearts to know that our team went above and beyond to assist you with your suitcase. At Joy Island, we believe in providing exceptional service, and we are so glad that our team was able to put you at ease and help in any way we could. We truly appreciate your kind words. We understand that Joy Island may be different from other islands you have visited, but we are delighted to hear that you still had a lovely time. Our goal is to create a unique and memorable experience for every guest, and we are thrilled that we were able to deliver on that promise during Lagoon Suite with Pool. It is fantastic to know that you found the villa to be beautiful, elegant, and well-designed. We take great pride in providing our guests with all the necessary amenities, and we are glad you enjoyed the minibar, tea, and coffee. We are delighted that you appreciated the inclusion of non-alcoholic drinks in our All-Inclusive package, as well as the lovely toiletries, soft towels, and hairdryer provided in the room. Our team works hard to ensure that every aspect of your stay is comfortable and convenient, and we are glad that the spacious walk-in wardrobe and ample storage met your expectations. The outside area and pool are indeed wonderful spots to relax and enjoy the stunning surroundings. We are pleased that our Housekeeping team provided excellent service and accommodated your schedule flawlessly. Your kind words will be shared with them as they work diligently to maintain our high standards. We are especially grateful for your comment regarding our standard room. It brings us great joy to learn that even our more affordable accommodations exceeded your expectations. We strive to provide a consistent level of comfort and quality throughout all our room types. At Joy Island, we take great pride in creating a unique dining concept for our guests. We carefully designed our main restaurant, The Market, to provide a memorable and immersive experience, and we are thrilled to hear that you found it to be well thought-out and enjoyable. Our team of talented chefs works tirelessly to ensure that each dish is prepared with the utmost care and attention to detail. We are delighted that you found the food to be amazing. It is wonderful to know that you appreciated the variety of food stations and the opportunity to witness the chefs cooking the fresh food right in front of you. Additionally, we are incredibly proud of our friendly and attentive team. We believe that their warm and welcoming nature contributes greatly to the overall dining experience. It brings us joy to hear that you had the opportunity to chat with them and found them to be lovely. We are pleased to hear that you enjoyed our bar area and found our drinks to be of high quality. We appreciate your understanding regarding the occasional busyness of our bar and are glad that our team made every effort to attend to your needs promptly. While we strive to provide a variety of performances, we appreciate your feedback regarding the duo being repetitive. Your feedback is valuable to us, and we will take it into consideration to ensure a more diverse and engaging entertainment experience for our guests. We are glad that you found our DJ to be accommodating in playing music for everyone's tastes. We appreciate your positive remarks regarding our smoking policy. It is our goal to create a comfortable and respectful environment for all our guests, and we are delighted that most people were considerate of non-smokers. We are also pleased to hear about your lovely massage experience at our Oasis Spa. Creating a relaxing atmosphere and providing top-notch services are our utmost priorities, and we are thrilled that we were able to provide you with a memorable and rejuvenating experience. We are delighted to hear that you had a great workout in our gym and enjoyed the stunning view of the sea. Our team takes pride in providing a comfortable and enjoyable environment for our guests, especially during quieter times when you can fully immerse yourself in the tranquility. We couldn't agree more about the beauty of our island. While it may not be very green yet, we are constantly working towards creating a lush and vibrant environment for everyone to enjoy. Your feedback is valuable to us and motivates us to continue our efforts in making Joy Island even more breathtaking. It warms our hearts to hear that you had a comfortable and relaxing time on our beach and pool area. We take pride in providing ample sunbeds for our guests to unwind and soak up the serene ambiance. We are also glad that you had a blast at our Joy Party, as we aim to create an enjoyable atmosphere without compromising on quality. We are truly honored by your kind words about our management and our Joy family. It is our passion and commitment to ensure that every guest has a memorable and satisfying experience at Joy Island. Your appreciation means the world to us, and we will continue to go above and beyond to make your stay exceptional. We hope this is not the last time we see you. We will be here if you are looking for your next retreat in paradise. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a wonderful vacation! We rested together with our spouse from 17 to 25 November 2024. Let's start from the beginning – all guests at the island's marina are welcomed with a band of drums and applause, escorted to the reception and offered Proseco. And that's where you realize you're on vacation😊 The whole setting of the island is geared towards total relaxation, both physical and mental. Amazing staff! At The Market, where breakfast, lunch and dinner are held, you are greeted by wonderful girls! Always friendly, smiley. Ready to have a nice chat and it's always appropriate to joke. By the second day, they'd already remembered our names and greeted us by name. That's very nice. I especially want to celebrate a girl named Swastu, we parted as best friends😊. Very high-quality food, no "collapses" of food in the windows, but everything is fresh, delicious and varied. Rooms are cleaned twice a day according to a schedule, mostly during breakfast and dinner, so do not interfere. Wonderful cozy bars – Palm Beach and Rainbow with evening program. As the trip itself was timed to coincide with our silver wedding celebrations, we ordered a romantic dinner on the day of arrival – it is just an unforgettable experience! At sunset, with wonderful ocean views! Well, separate review from your spouse: Describing a work of art is a thankless exercise, but I will try. Hotel, staff and quality of service at the highest level. The most important thing is the nature of the ocean. There's no point in telling, you have to dive in and I got help with that at the SSI diving school on Joy Island. With thousands of dives, instructor Adam Abdul Rahman guides the student to a safe and proper rest underwater, telling and showing all the necessary nuances of learning. The ease of communication and the skills of the instructor have opened up new horizons for me to observe our planet. Instructor Adam and his colleagues make learning both educational and fun. Ashore, boat and ocean care is invisible but essential. It doesn't feel like you're getting a certificate for nothing, you honestly deserve it. I recommend the school and the boys as professionals in their business who will provide you with an unforgettable holiday.
Read more
Automatically translated
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You shouldn't really need cash at all. Everything you can buy such as souvenirs, excursions just go on your room and you pay up at the end of your stay. We stayed for two weeks and tipped our waiter around $25 and then a few others around $10. You won't need anymore than $100 unless you wish to be very generous!
Abu Dhabi, United Arab Emirates16 contributions2 helpful votes
"Get your tanning oil, sun block & after sun lotion.
Enjoy the island, and let the photographer there get you some drone vedio clips & photos.
It's really worth it."
There are more places to choose from in the North Male Atoll area.
PRICE RANGE
$1,007 - $1,526 (Based on Average Rates for a Standard Room)
LOCATION
MaldivesKaafu AtollNorth Male Atoll
NUMBER OF ROOMS
151
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
