Skytree Hotel
About
Welcome to Skytree Hotel, your Kuantan “home away from home.” Skytree Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out Sungai Lembing Mines (1.5 mi) while visiting Kuantan, Skytree Hotel is a short distance away.
Guest rooms offer amenities such as a minibar, air conditioning, and a seating area.
Kuantan has plenty of Chinese restaurants. So when you’re here, be sure to check out popular spots like Alor Akar Restaurant, Hai Peng Kopitiam, and Swan Seafood Restaurant, which are serving up some great dishes.
If you’re looking for something to do, Masjid Sultan Ahmad Shah (1.0 mi), Taman Esplanade (0.9 mi), and Pahang Art Museum (1.1 mi) are a nice way to spend some time, and they are all within walking distance of Skytree Hotel.
Skytree Hotel puts the best of Kuantan at your fingertips, making your stay both relaxing and enjoyable.
Location
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They refused to change our room and just said, "We are full!"
Never again...
The hotel without hospitality, not humanitarian, chase a guest out from the hotel, not allowing extension of stays for loyal guests
2pm check out straight away charge for day use
Never ever come back here anymore
We ordered grilled chicken and spagheti carbonara from room. Yummy! and the reasonable price. RM162 per nite includes breakfast of 4. It's a four storey building and have elevator. Highly recommended hotel.
Usually always fully book
But its a good hotel
With clean room and bathroom
Comfortable bed
Big window with lots of lighting
Have astro (cable TV) with lots of Chanel
Breakfast taste good.
Staff was friendly
Overall a good experience
Recommend to stay at this hotel.
2. The toilet's door cannot be closed. Frustrated with 3 major issues within 15 minutes , we headed to the lobby and demanded to change our room. Got a smoking room as that was their last available room.
3. Telephone line was not working again, toilet roll was not available.
4. We know this hotel do not provide toothbrush & toothpaste so we brought our own. When we return on the 2nd day, all our toiletries were gone. Housekeeping threw our toiletries WITHOUT our consent when they do NOT provide toiletries. Had to go down to the lobby to make another complaint again (remember the phone was not working?). Front desk promised to send toiletries to our room but it NEVER came.
5. During check out on the 3rd day, the housekeeping saw us and offered to compensate us for disposing our toiletries. As much as I appreciate their effort to own their mistake, this compensation (if ever required) should come from the management and not their staffs for not providing sufficient training and making clear the hotel's policy to their staffs.
Overall, I am totally upset and will never return.
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