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Mercure Okinawa Naha

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Traveller (527)
Room & Suite (240)
Dining (63)
Certificate of Excellence

About

Location
Cleanliness
Service
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Certificate of Excellence
The Mercure Okinawa Naha is a beautiful hotel situated in Naha the main city of Okinawa. We have a capacity of 260 rooms, a nice French restaurant, bar and 2 banquet rooms for your wedding, party, meeting and conference. The Mercure Okinawa Naha is ideal for leisure and business.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
River View
Safe
HOTEL CLASS
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Hotel deals
729Reviews
693Photos
14Q+A
34Room tips
Traveller rating
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Popular mentions
Quick stopover en route to southern islands. Good location close to the airport and across the road from the monorail (15 min monorail ride to the airport). Efficient check in, friendly staff who spoke English. Nice clean room with everything you need.
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Response from MercureOkinawaNaha1, Front Office Supervisor at Mercure Okinawa Naha
Responded 4 weeks ago
Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are delighted that you were pleased by our front desk services and that you have appreciated our hotel staff’s attitude and friendliness. We thank you for your kind words, as it is always a pleasure to get positive feedbacks from our guests, and we ensure you to pass them on to our team. We are also glad to know that our hotel’s location was convenient for you, and you have enjoyed our hotel. We thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha. Yuko ANO Front Office Supervisor
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I would like to pay special tribute to the reception staff who handled my stay. She patiently assisted me in handling the order and the room assigned to me was very comfortable. Every employee I met was very kind. The hotel was close to the tram station and the traffic was
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Response from MercureOkinawaNaha1, Front Office Supervisor at Mercure Okinawa Naha
Responded 4 weeks ago
Thank you very much for staying at Mercure Okinawa Naha and thank you for leaving a comment and share your experience to us. We are glad to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown easier. Moreover, we are happy to know that you felt comfortable while staying at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking your time to share your feedback, and we look forward to welcoming you back in the future. Yuko ANO Front Office Supervisor
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+7
Stay 4n (13 to 17 Dec), room 0510 facing river n Monorail track. Pros: 1) next to Tsubogawa monorail station, 2 stop to kokusai shopping street. 2) clean n spacious room 3) toiletries provided (toothbrush n paste, hair dryer etc) 4) family mart opp hotel entrance, can request
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Response from MercureOkinawaNaha1, Front Office Supervisor at Mercure Okinawa Naha
Responded 26 Dec 2018
Thank you very much for staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are happy to know that you have appreciated our hotel's location and its convenience as well as our housekeeping and amenities and services provided in the room. It is our goal to guarantee our guests' satisfaction at any time and make them feel welcome while staying at Mercure Okinawa Naha. We are delighted that you have enjoyed our breakfast and our restaurant. We are sorry however, that you have found that breakfast choice was a little bit monotonous. Concerning nearby shopping malls, you may know as well that Aeon mall is located 2 stations away from our hotel stopping by Oroku station. We are always grateful for our guests to be as committed as we are towards the improvement of our services and we thank you again for taking the time to share your experience to us and let give such precious piece of advice for our future guests. It will always be a pleasure to welcome you again the next time you are in Okinawa. Yuko ANO Front Office Supervisor
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We selected this hotel because it has baby bed in the room. Of course you paid more for the bigger room. The hotel is located near the shopping area and the mono rail station. The breakfast provided was satisfactory. The parking was not a good experience. We suggested that you
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Response from MercureOkinawaNaha1, Front Office Supervisor at Mercure Okinawa Naha
Responded 16 Dec 2018
Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. However, we apology you of experience about our parking lot. Please let us know what kind of parking service did not satisfy your needs. Our goal is to provide the best services everyday so our guests can feel welcome and at home at any time of their stay. We hope to see you again at Mercure Okinawa Naha. Yuko ANO Front Office Supervisor
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We just stayed for one night and checked out early but were kindly given an upgrade as the hotel wasn't busy on the Wednesday. Perfect location: - Next to monorail stn - Next to FamilyMart - 20 mind walk to international St - Next to the river Good quality and good value for
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Response from MercureOkinawaNaha1, Front Office Supervisor at Mercure Okinawa Naha
Responded 7 Dec 2018
Thank you very much for always staying at Mercure Okinawa Naha and thank you for writing a comment about your experience in our hotel. We are glad to hear that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the downtown and airport easier. We are also glad to hear that you were satisfied by your room being upgraded. Indeed, when our availability allows, we may provide a free upgrade to our guests and make their stay more comfortable in our hotel. We ensure you that we will keep giving the best services possible. Thank you again for sharing your experience to us, and we hope to see you again at Mercure Okinawa Naha. Yuko ANO Front Office Supervisor
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一窗就看到輕軌站
很小的浴室
很小的房間
Professional photo exclusively commissioned by TripAdvisorMercure Okinawa Naha
The Superior Twin Room at the Mercure Okinawa Naha
Photo provided by managementMercure Okinawa Naha
Twin Bed Room
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Actually, a breakfast time is starting at early 6:00 AM. If you don't have time or you in a hurry, should send them an email to inform in advance or ask when you check-in. The hotel has room service anyway. They will provide very best service as they can do for you.
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Sorry I can't answer your question. Suggest that you contact the hotel direct. Their staff are very helpful.
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It does depend on whether you need a western breakfast This can limit you to the hotel (quite nice & convenient) I didn't try the convenience store or 4 stops to the top of Kokusai st ( can't recall station name) and a short walk down is Maccas a few Cafes around but many not open till 10 Subway. 2 stops from hotel ( get off for the start of Kokusai st, the street is almost straight ahead but subway is a left exit Such fun in that street so so many places for meals Great coffee at a cafe called Orgasam
1 vote
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I am sorry I don't really get the question, hot tub refers to onsen, hot bath/spa?
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123
"get a corner room for privacy"
"Take the monorail to the hotel. It is very close to the airport."
"Subscribe to the loyalty card"
"higher floor - book larger room"
"호텔 가까이에 편의점이 있습니다. There is CVS nearby in this hotel."
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PRICE RANGE
US$68 - US$182 (Based on Average Rates for a Standard Room)
LOCATION
JapanOkinawa PrefectureNaha
NUMBER OF ROOMS
260
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