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934-29 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Kitanokaze Saryo
Special Offer: Package Deal
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Rooms
28 Oct29 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (62)
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1 - 5 of 9 reviews
Reviewed 11 September 2018

the experience was memorable.We had our own private onsen (indoor) to the beautifully prepared Hokkaido Kaiseki dinner and breakfast, They put real effort in serving their guests. We will surely come back. It was a bit expensive. It was lovely sitting in the outdoor onsen...More

Thank bella a
Reviewed 4 June 2018

Summary: Terrible food, suite lacks privacy (see pictures), bad service, and be prepared to walk a long smoke filled hallway to get to your non-smoking room. This was the most expensive place I’ve ever stayed at (800 USD per night) and also the worst place...More

Thank linuxninja
Response from kitanokaze-info, お客様担当マネージャー at Kitanokaze SaryoResponded 4 July 2018

Firstly, we really appreciate for your staying in Kitanokaze-Saryo and thank you for your valuable comments. We sincerely apologize for the inconvenience no one in the front desk at night while you’d came in. We will try to increase the staff size and improve lack...More

Reviewed 29 May 2018 via mobile

The experience was so memorable that we kept talking about it days after. From the two private onsen (indoor and outdoor) to the beautifully prepared Hokkaido Kaiseki dinner and breakfast, almost at par with Narisawa in Tokyo. You can tell that they put real effort...More

Thank Robby I
Reviewed 12 December 2017

We probably spent over $1000 total at the ryokan for our one-night of lodging, one 30-minute massage, one 1-hour massage, and a couple of alcoholic drinks at dinner. We booked through Rakuten Travel website, which indicated that we were getting a "Traditional Ryokan" style, "non-smoking"...More

1  Thank Koo S
Reviewed 15 November 2017 via mobile

We enjoyed our stay here, but weren't blown away by it. We didn't feel we got what we paid for and have stayed in much nicer places for this amount. The food looked absolutely beautiful, but did not taste as good as it looked. We...More

Thank Shana M
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Breakfast included
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Refrigerator in room
Hotel Style
Spa
,
Top resorts Hotels
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
10
Price range
US$555 - US$1,118 (Based on Average Rates for a Standard Room)
Location
Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen
Hotel class
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
10
Price range
US$555 - US$1,118 (Based on Average Rates for a Standard Room)
Location
Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen
Photos
Traveller (186)
Dining (46)
Room & Suite (12)
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Room Tips
"Two hot springs tubs is luxuriant."
Sampry
27 Mar 2017
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