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Kitanokaze Saryo

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Traveller (184)
Dining (46)
Room & Suite (12)
Overview
  • Excellent36%
  • Very good30%
  • Average23%
  • Poor5%
  • Terrible6%
Travellers talk about
“massage chair”(2 reviews)
“one night”(2 reviews)
“spa”(2 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Bar/Lounge
Spa
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)
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1 - 5 of 8 reviews
Reviewed 4 June 2018

Summary: Terrible food, suite lacks privacy (see pictures), bad service, and be prepared to walk a long smoke filled hallway to get to your non-smoking room. This was the most expensive place I’ve ever stayed at (800 USD per night) and also the worst place...More

Thank linuxninja
Response from kitanokaze-info, お客様担当マネージャー at Kitanokaze SaryoResponded 4 July 2018

Firstly, we really appreciate for your staying in Kitanokaze-Saryo and thank you for your valuable comments. We sincerely apologize for the inconvenience no one in the front desk at night while you’d came in. We will try to increase the staff size and improve lack...More

Reviewed 29 May 2018 via mobile

The experience was so memorable that we kept talking about it days after. From the two private onsen (indoor and outdoor) to the beautifully prepared Hokkaido Kaiseki dinner and breakfast, almost at par with Narisawa in Tokyo. You can tell that they put real effort...More

Thank Robby I
Reviewed 12 December 2017

We probably spent over $1000 total at the ryokan for our one-night of lodging, one 30-minute massage, one 1-hour massage, and a couple of alcoholic drinks at dinner. We booked through Rakuten Travel website, which indicated that we were getting a "Traditional Ryokan" style, "non-smoking"...More

1  Thank Koo S
Reviewed 15 November 2017 via mobile

We enjoyed our stay here, but weren't blown away by it. We didn't feel we got what we paid for and have stayed in much nicer places for this amount. The food looked absolutely beautiful, but did not taste as good as it looked. We...More

Thank Shana M
Reviewed 28 March 2017

We had only one night in Hakone and treated ourselves to a room here. We could not have been happier. Our room had two hot spring baths, one on our patio. Lying in the hot springs tub as the early snow fell heavily was magical....More

Thank Sampry
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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Refrigerator in room
Things to do
Bar/Lounge
Spa
Details
Price range
US$554 - US$1,192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Spa Hotel in Hakone-machi
#66 Top resorts Hotel in Hakone-machi
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$554 - US$1,192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Spa Hotel in Hakone-machi
#66 Top resorts Hotel in Hakone-machi
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (184)
Dining (46)
Room & Suite (12)
Questions & Answers
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Room Tips
"Two hot springs tubs is luxuriant."
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