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Overview
Hotel website
11-3 Chikko, Otaru 047-0008 Hokkaido See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Grand Park Otaru
Offers & Announcements: Package Deal
Hotel deals
Reviews (1,010)
Filter reviews
310 results
Traveller rating
117
142
35
8
8
Traveller type
Time of year
LanguageEnglish
More languages
117
142
35
8
8
Show reviews that mention
All reviews shopping mall mountain view train station huge mall nice view big room non smoking an ocean view room nice hotel super market wide range the main tourist area food court direct connection ski trip easy access language barrier
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1 - 5 of 310 reviews
Reviewed yesterday via mobile

Stayed for 5D/4N in the deluxe room ocean view. View was beautiful and it was lovely to wake up to that. Hotel is linked to the mall and it was convenient as we could have some meals and shop for stuff at the supermarket. Hotel...More

1  Thank RIN06
Reviewed 1 week ago

Maybe we're asking too much, but when the hotel is empty after the earthquake we drove 1hr from airport to check in, the hotel staff mr. T told us the room is not ready until 3:00pm sharp. Ok, this was weekday and whole Hokkaido was...More

Thank canyondrive
Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 6 days ago

Dear Guest, Thank you very much for staying with us at Grand Park Hotel Otaru. We are sorry to hear that you were less than satisfied with our hotel service. The earthquake in September had a huge impact to the whole Hokkaido, however we are...More

Reviewed 3 weeks ago

The hotel staff at this place were exceptionally helpful and friendly. I had left my portable wifi charger in my previous hotel room at Lake Toya. Upon explaining my problem to the concierge (shoutout to my man Sudo), he promptly called the previous hotel and...More

Thank brendanlian
Response from GSTServiceExecutive, お客様担当マネージャー at Grand Park OtaruResponded 2 weeks ago

Dear Guest, Thank you very much for staying at Grand Park Otaru on your previous trip to Japan. We also would like to thank you very much for your comment with compliments. This was very nice to know that you had an enjoyable trip to...More

Reviewed 4 weeks ago

A veteran of many campaigns, this towering hotel / mall complex is the most prominent building on the Otaru waterfront – or would be if it was in Otaru. Indeed, it’s a couple of kilometres and train stations away from central Otaru, which is its...More

1  Thank Tedstravelblogs
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us. Thank you very much for your comments, all the feedback from guests is very important to us. We continue our effort to...More

Reviewed 4 weeks ago via mobile

Wanted to take advantage of the fresh fish so stayed two nights here. Comfortable city hotel away from the awful tourist area. Large room for the price, rather soulless breakfast area made better by the most excellent omelette chef! Concierge charming and extremely helpful. Parking...More

Thank ros m
Response from GPOTConcierge, お客様担当マネージャー at Grand Park OtaruResponded 4 weeks ago

Thank you very much for staying at Grand Park Otaru. We are glad to hear that you had an enjoyable stay with us,and we thank you very much for your compliments. We'll continue our effort to improve our service. We truly look forward to welcoming...More

View more reviews
About
Description
Luxury hotel, International Grand Park Otaru located on the bay area in Otaru. With this strategic location easily accessible to Yacht Harbour in Otaru Marina, offering magnificent view of Ishikari Bay, the Hotel More provides special moment away from routine and gracious resort life. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Number of rooms
296
Price range
US$79 - US$243 (Based on Average Rates for a Standard Room)
Also Known As
Grand Park Otaru Hotel Otaru
,
Grand Park Hotel Otaru
,
Otaru Grand Park Hotel
,
Hilton Otaru
,
Otaru Hilton
Location
Japan > Hokkaido > Otaru
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Number of rooms
296
Price range
US$79 - US$243 (Based on Average Rates for a Standard Room)
Also Known As
Grand Park Otaru Hotel Otaru
,
Grand Park Hotel Otaru
,
Otaru Grand Park Hotel
,
Hilton Otaru
,
Otaru Hilton
Location
Japan > Hokkaido > Otaru
Photos
Traveller (620)
Room & Suite (302)
Dining (45)
Pool & Beach (7)
Business Centre & Event Rooms (14)
Amenities (9)
Nearby
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Nearby AttractionsSee all 241 nearby attractions
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Questions & Answers
Ask a question
Serene1975
19 October 2018|
Answer
Response from wendyfoo | Reviewed this property |
Hi. The best way is to take a train from the airport to Otaru Chikko Station via Sapporo. The hotel is linked to it. Fare is 1450 yen. No airport limousine to Otaru..
0
Votes
mica136
9 October 2018|
Answer
Response from GSTServiceExecutive | Property representative |
Dear Guest, Thank you for your inquiry at Grand Park Otaru. We are sorry that our shuttle bus will start from 1st December 2018. We can available to arrange the taxi (Approx. JPY6,400/ One way) in that days. We are... More
0
Votes
Google Translation
Room Tips
"Ocean views but there's not much there"
canyondrive
1 week ago
Read review
"the sea view room is just breath taking"
Anatomywoo
19 Aug 2018
Read review
"Rooms overlooking the harbour are a must"
hipete
15 May 2018
Read review
"Best on upper floor with marina view (of course ;-)"
ckoenig2014
8 May 2018
Read review
Show More 
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