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Nestled along the tranquil banks of the Thu Bon River, Anantara Hoi An Resort is just a short stroll from the UNESCO-listed Ancient Town. The resort's architecture and design are influenced by a rich blend of French, Dutch, Chinese, and Japanese cultures, creating a distinctive and timeless ambiance. Anantara Hoi An is dedicated to delivering an excellent guest experience. Indulge in ultimate relaxation at Anantara Spa, where a range of beauty treatments and rejuvenation therapies will leave you feeling refreshed and revitalised. Hoi An Riverside restaurant reimagines traditional Vietnamese cuisine with river views, while art space restaurant offers Western delights, including wood-fired pizzas, creative cocktails, and an extensive wine selection. Enhance your stay with an array of resort activities and curated local excursions, allowing you to immerse yourself in the charm and culture of this captivating destination.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Anantara Hoi An Resort is frequently lauded for its exceptional service, with guests appreciating the staff's warm and personalized attention. While some reviewers find the prices steep, the hotel's prime riverside location near the old town and its scenic views often justify the cost.
The charming atmosphere and cultural experiences, alongside the clean and spacious rooms, are highlighted by many travelers. Despite some signs of wear, the amenities, including the pool and proximity to local attractions, contribute to the hotel's appeal.
Location
Convenient
Atmosphere
Charming
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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We stayed here 4 nights in December 2023 in a Deluxe room with balcony. Staff is very friendly and helpful. The room has airconditioning and a fan, a minibar, a safe and a Nespresso coffee machine. There is a laundry service with reasonable costs. WiFi is very good, the bed is good and the shower is very good but it is impossible to shower without flooding the bathroom. Breakfast buffet is good. 4 bottles of drinking water are provided every day without costs. The hotel has many bicycles for guests to use. Old town is within walking distance (10 minutes) and many restaurants and shops can be found within walking distance. Due to the weather (rain) we didn’t use the swimming pool in the garden nor did we use the spa. Bring your earplugs, the rooms are very noisy. You can hear everyone outside talking and you also hear the footsteps from the room above. The mandatory diner (buffet style) on New Year’s Eve costs $250 per person, an outrageous amount but the food was excellent.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ross Sanders, General Manager at Anantara Hoi An Resort
Responded 12 Jan 2024
Dear amsterdam05, Thank you for taking the time to visit us recently at Anantara Hoi An and for sharing your positive review. We are all delighted to know that you enjoyed your time with us in the ancient city and overall you departed happy and enjoyed a wonderful start to the New Year. We all look forward to welcoming you back for another visit very soon. With kind regards, Ross Sanders Area General Manager rsanders@anantara.com
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Super freindly and full of energy staffs, you will feel like you are at home. I love the hotel atmosphere and love how hotel staffs take care of guests. Really have a great time here, food is tasty, room is spacious, easy to walk to the night market and see the beautiful lantarn boats. Definitely, will come back again.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ross Sanders, General Manager at Anantara Hoi An Resort
Responded 14 May 2023
Dear sin_siam, Thank you for taking the time to visit us recently at Anantara Hoi An and for sharing your positive review with others. We are all delighted to know that you loved the positive energy created by my team making you feel at home, the quality of cuisine served throughout, the superb location within a short stroll to the heart of the ancient town, and that overall, you enjoyed a wonderful time. We are all thrilled to know that you departed with lasting memories. Thank you for your kind words. It was a pleasure having you with us in Hoi An and we all look forward to welcoming you back home again soon for another wonderful experience. With kind regards, Ross Sanders Area General Manager rsanders@anantara.com
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The setting of this hotel on the river and its location alongside the old town means you have the best of both worlds. Our riverside suite was generous in size, tasteful, secure and really clean. We enjoyed watching the river traffic especially from our terrace. Boat gazing was especially enjoyable at sunset while having cocktails outside the restaurant. For several nights in a row we followed cocktails with dinner. The buffet breakfast had more options than I had ever seen before. We also had pizza for lunch on day 1 in the restaurant at the front and that was good. The garden was lovely and pool very well positioned under the palm trees. They had happy hour in the afternoon and most people were just enjoying their book on their banana lounge with a cocktail or two. The grounds were not too big or anonymous which allowed for a more personalised service. Staff were very eager to please but with no pressure - we always felt relaxed. My only comment was that we were paying western prices for most things which you could have for a fraction of the price outside the hotel. Overall, if you want a stress free few days in Hoi An with just a little shopping I highly recommend this hotel.
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ross Sanders, General Manager at Anantara Hoi An Resort
Responded 2 Sept 2024
Dear busymum2023, Thank you for taking the time to visit us recently at Anantara Hoi An and for sharing your fabulous review with others. We are all pleased to know that you enjoyed the comfort of your room, the perfect location on the Thu Bon river to watch the boats cruise by with cocktail in hand, the quality of cuisine served throughout, the beautiful gardens, and the genuine hospitality delivered by all of my wonderful team. Thank you for your kind words and recognition. We hope to have the pleasure of welcoming you back again in the near future for another memorable experience. With kind regards, Ross Sanders Area General Manager rsanders@anantara.com
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It was the first time I had heard of it. Tourists and locals come and go on motorbikes along the road down the single road from the vicinity of Nihonbashi, and the hustle and bustle of the area is there day and night, but it is very quiet when you enter the hotel. The path beside the Tubon River is a shortcut. The on-site restrooms, other than your room, are well-cleaned, and the hand-washing area is piled with hand-wipe towels, which gives the hotel a sense of luxury. I liked the colorful plants, lotus flowers in the pond, and the atmosphere of the tropical nature. The room service I ordered online was a good choice of order and easy to understand how it worked. (Japanese) The taste of vegetables in general, not just salads, was firm and delicious. We had a tailor in the hotel and ordered two UNIQLO jogger pants-style lilacos that hadn't been released in the past two summers and they finished them overnight, which was great. We stayed for three nights, but the day we left felt lonely, and I really wanted to visit again next year.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed four nights in pool side, ground floor balcony rooms and were thoroughly impressed with the hotel, spacious rooms and the beautiful gardens at this hotel. The staff were faultless and so considerate and polite. The hotel grounds are very well maintained and the gardens are quiet and restful and make the perfect escape from the markets and shopping which is on the street immediately outside the hotel. The old town is three minutes walk away and the river is on your doorstep. Just a beautiful pretty hotel, spacious and scrupulously clean with wonderful staff. We explored Hoi An old town during our stay and visited the markets, ate sumptuous seafood feasts on the waterfront at very low prices and even visited a tailor and had shirts and pants made to measure. Evening strolls through lantern filled streets were a highlight of our trip. Hoi An is a great Vietnam experience both for a holiday rest and for exploring Vietnamese culture. For laundry, there is a Mr Clean immediately to the side of the main entrance of the Anantara Hoi An with an overnight service at fabulous rates. Massages on the street are pretty inconsistent and although the prices were very appealing, the quality was very low. We did not find a great massage on the street but did not use the hotel spa so maybe that was better (much more expensive though) You definitely need to take a boat ride at night down the river and enjoy the lanterns and the ambience of a warm evening with soft lantern light everywhere. The vibe at night is very relaxed and the temperature much more pleasant than during the day. The food along the river at many of the restaurants is very good and the prices are cheap. Cocktails are also very affordable in the small restaurants riverside and along the streets. And definitely try the iced salt coffee, your calorie count will explode but your taste buds will be excited. Coffee in Vietnam generally was a bit disappointing but not so in Hoi An. We tried the salt coffee and the egg coffee, both very enjoyable. Bartering to buy was great fun and can be done in most shops. We would generally start under half the offer price and settle just above that, depending on the quantity purchased. eg. two shirts together for a lower price. The Vietnamese people everywhere were so polite and considerate and while English is not spoken well in most places we found generally people were very patient with us and very tolerant. Such lovely warm hearted people and very kind. A great holiday destination and a wonderful Vietnam experience.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:You can order ice to your room as the drinks fridge is not that cold.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hai Ho, Owner at Anantara Hoi An Resort
Responded 30 Aug 2023
Dear TAtrishp, Thank you for taking your time to visit us and for sharing your wonderful review with the other. We are delighted to know that loved perfect location within the waking distant, the design of the room give you a spacious, the beautiful of our garden and the genuine hospitality delivered by my friendly team. Thank you for your kind words. We are pleased that you departed happy. We hope to welcome you back again in this beautiful ancient city for another memorable experience. Kind regards, Hai Ho Executive Assistant Manager
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We arrived mid/late evening on a delayed flight so were pleased to arrive and be welcomed at reception. Check in was quick and efficient and by the time we got our room our bags had arrived.
We had a room overlooking the river which is the best choice if most expensive. The hotel is larger than it appears at first sight but it doesn't feel that way. The lay out is interesting as there are no internal corridors. Access to rooms is from an outside covered walkway and on either side of your door are the room's windows. The room was a good size. A very large and comfortable bed, plenty of storage and a good size bathroom with tub and shower over. Lots of towels and plenty of hot water. The only oddity in the bathroom is the absence of any lighting over the bath/shower meaning it's a little dark.
Good aircon.
Excellent standard of housekeeping. We used the hotel's laundry service (quick and efficient) not realising with our late arrival that there are many laundries right outside the hotel with a highly competitive group bidding for your business and doubtless much cheaper.
Breakfast is an excellent buffet with lots of choice served in the upper level restaurant overlooking the river. Eggs cooked to order.
We had dinner at the riverside restaurant one evening. Nice food in a lovely location.
Great pool if not deep with very warm water.
Staff are all very helpful and eager to support. We got good service at front desk trying to reconfirm the details of our onward flight which was appreciated.
We were concerned that noise off the river might disturb us. There is a lot of activity during the day and into the evening with boat cruises. But all went quiet between 21.30 to 22.00 so all was quiet over night.
Recommended for Hoi An. The town is c10 minute walk to the market.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from João Corte-Real, General Manager at Anantara Hoi An Resort
Responded 6 Apr 2023
Dear Diz01, First and foremost, thank you for the detailed feedback; it’s much appreciated and welcomed. We are happy to know that you have enjoyed your days in the Anantara Hoi An and have appreciated the facilities of our Resort, including the attentive and friendly service of our staff. We will share this review with them, with the assurance that they will be pleased to know they contributed to your pleasant days in the ancient town. Thank you for your notes about the cleanliness of the room and the breakfast, which has a variety of international and local fresh products to everyone start the day with a rich and healthy meal. Anantara Hoi An has a privileged location, just a short walk from the ancient city, but at the same time offers a very peaceful environment, and our guests can relax in the pool with great views over the river. Should you return to Vietnam, please don’t hesitate to contact me and give us the opportunity to offer you another memorable stay in this beautiful destination. With our kind regards, Joao Corte- Real General Manager
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This is our second stay at Anantara Hoi An. The resort is located on the river minutes walk away from the entrance to the old heritage town. Bikes are complimentary or it’s an easy walk into “town” We love this resort for a number of reasons, apart from extraordinary location. The staff are so friendly and welcoming. We are greeted every time we leave our room, from the cleaners, reception staff, chefs, wait staff, pool attendants, to the grounds men. Breakfast is plentiful and offers a range to suit all diets. Special shout out to Chau, who remembered us from our previous stay. The rooms are spacious and I love the mezzanine style that separates the sleeping to the lounging. Bathrooms are large and at last.. bath sheets, not tiny towels. The pool area is divine. The pool water remains cool due to the layout of the trees and buildings. A welcome relief with the heat and humidity in August. Thank you to reception staff who allowed us an extended departure time, due to our late flights. We will return!
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Garden view room with close proximity to the pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hai Ho, Owner at Anantara Hoi An Resort
Responded 26 Aug 2024
Dear Elle H, Thank you for taking your time to return home at Anantara Hoi An and for sharing the wonderful review with the others. We are all delighted to know you loved the perfect location located on the river, the breakfast offer with great options, the spacious of the room with separated sleeping and lounging and the genuine hospitality delivered by all my team was the true high light of your stay with us. Thank you for your kind words and recognition. Your great feedback has been shared with the team to inspire and motivation the team to deliver the exceptional service. We hope to have pleasure to welcoming you back home for the third time with another great memorable. Kind regards, Hai Ho Executive Assistant Manager
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Family holiday. 3 night stay before taking the Vietage to Quy Nhon (and also staying at Anantara). Two rooms, one Anantara suite and other river view suite.
The hotel is located within walking distance of the old town (and the haven of almost no road traffic!).
If you can the river view rooms are worth paying the premium for, well, the river views! For younger families you may want garden views as these provide easy access to the pool.
Rooms well appointed (as you’d expect at Anantara).
Great to spend some time watching the lantern boats running up and down the Thu Bon river, which although a tad noisy when tourists start to arrive for the night market, is beautiful to watch (boats stop around 10pm).
We ate in the art cafe one night which I’d highly recommend (service was immaculate) and had drinks in the main resturant / bar another. Main resturant looks out onto the river and is lovely.
Transfers to / from the hotel and for onward travel to Vietage were all on time and well organised.
We also went on a day trip to the My Son Sanctuary that the hotel organised for us, as well as booking us a nearby tennis court for myself and my son to play at.
We’ve stayed at many Anantara properties in East Asia and the thing that keeps us coming back is the people, from the Management down - always so helpful and genuinely welcoming.
Ross (Manager) and the team extol this and we will definitely be back.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ross Sanders, General Manager at Anantara Hoi An Resort
Responded 7 Aug 2024
Dear Iain J, Thank you for taking the time to visit us at Anantara Hoi An with your family and for sharing details of your wonderful experience with others. We are all really pleased to know that you enjoyed the perfect location on the Thu Bon river fantastic for watching the beautiful boats going by, the quality of your dinner at Anantara Riverside and Art Space, the cultural excursion to My Son, and the genuine hospitality delivered by all of my passionate team. Thank you so much for your kind words - the entire team truly appreciate them. We hope to have the pleasure of welcoming your lovely family back to the ancient city for another memorable experience. With kind regards, Ross Sanders Area General Manager rsanders@anantara.com
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We stayed here two nights and thought it was really lovely. Check in was a breeze and we were greeted with drinks and a place to sit. Our room was gorgeous. The Anantara is next to the river and within easy walking distance to the Old Town markets and restaurants. Location was perfect. Our room was near the pool and I can say it was easily the nicest pool of any hotel we stayed in Vietnam. Additionally, it was easily the nicest breakfast buffet of any hotel we stayed in Vietnam. We weren't sure before our visit, if it was worth the strict cancellation policy, but as it turned out, I think it was. The spa was pricey and my husband got a massage elsewhere and we had our dinners elsewhere as well. Staff was super nice. They very kindly exchanged dollars for us at the desk. We enjoyed the free morning yoga. Overall really lovely.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ho Tien, Owner at Anantara Hoi An Resort
Responded 30 Sept 2024
Dear Valued guest, Thank you for choosing us and for sharing your positive review with others. We appreciate your kind words about our greetings and location. We are also glad to know that the quality of accommodation, breakfast and swimming pool meet your expectations. At Anantara Hoi An, we strive to provide the best experience for all our guests, and your feedback is invaluable in helping us improve. We are working on overall improvements to the resort and look forward to sharing that with you during your next visit to the wonderful ancient city of Hoi An. Thank you again for staying with us. We hope to welcome you back again soon. Kind regards, Ross Sanders Area General Manager
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I really wanted to like this place more…especially for the price and reputation that the brand carries. From the start, we felt very rushed by the staff at the check-in desk. While the sounding of the gong when a new guest arrives seems like a nice touch on the surface, each ring seemed to make the staff a little more frantic and a little less hospitable as they attempted to churn guests out of the reception area at lightning speed. They whipped us through the welcome speech and up to our room rather quickly and though the building is dated, the rooms are nice and somewhat recently remodeled. The complimentary breakfast was well appointed and they had an array of items that would satisfy any palate. What wasn’t satisfactory however was one of the servers promoting his cousin’s tailoring shop at breakfast, urging us multiple times to go for a visit and leaving business cards at our table. It was actually this element of salesmanship that turned me off from the property as a whole. Every interaction with a staff member seemed to either directly or indirectly lead to a sales pitch and though I respect a hustle, for 200+ dollars a night I expected a more elevated experience. I should also mention that the clientele skews on the older, white side so if you’re looking for somewhere young, diverse, and current to stay, this really isn’t your place. All in all, the Anantara just felt overwhelmingly impersonal and somewhat disconnected.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ross Sanders, General Manager at Anantara Hoi An Resort
Responded 28 Jan 2025
Dear marvinkeith, Thank you for taking the time to visit us at Anantara Hoi An, and for sharing your review with others. We are delighted to know that you enjoyed the design of your room, the quality of our breakfast, and the welcome gong on arrival. Thank you for your kind words. I am naturally disappointed to read about your some of your interactions and especially at breakfast. This clearly should not happen, and I am sincerely sorry that this detracted from your overall enjoyment of our resort. I am sorry that we let you down. This has already been shared with our team for corrective actions. Thank you for letting me know. It was a pleasure having you with us, and we all look forward to welcoming you back soon for another memorable experience in the near future. Kind regards, Ross Sanders Area General Manager
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New South Wales, Australia20 contributions15 helpful votes
They do have beach towels and I am sure you would be able to borrow them to go to the beach. They have push bikes (free) you can ride to the beach. Just send them an email & ask them.
There are more places to choose from in the Hoi An area.
PRICE RANGE
$455 - $627 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
life heritage hotel hoi an, life heritage hoi an, life resort hoi
FORMERLY KNOWN AS
Life Heritage Resort
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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