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Doubletree by Hilton Ras Al Khaimah

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Traveller (483)
Room & Suite (120)
Pool & Beach (64)
Overview
  • Excellent58%
  • Very good30%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Additional information
Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,046)
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652 results
Traveller rating
386
182
51
18
15
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386
182
51
18
15
Show reviews that mention
All reviewsrooftop pooldoubletree by hiltonpodium restauranttreetop bardouble treesister hotelfree accessmarjan islandcity hotelshuttle busjunior suitespacious roommanar mallresort and spahousekeeping staffspecial thanksprivate beach
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1 - 5 of 652 reviews
Reviewed 2 days ago via mobile

I visited the Double Tree by Hilton with my family. It’s a nice resort but with many problems. Even though I am a Gold member of Hilton, I was made to wait for long for check in. The staff was rude and unprofessional.The club carts...More

Thank CaptainAsim
Hotel's Favourite
Reviewed 10 June 2018 via mobile

We arrived at the doubletree by hilton on Friday We were greeted on arrival with a hot freshly baked cookie.friendly staff very polite quick service within 10 minutes of checking in we were in our rooms.my room is out of this world.fantastic views of the...More

2  Thank gillian s
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 12 June 2018

Dear Gillian S, Thank you for choosing to stay with us at the DoubleTree by Hilton Ras Al Khaimah. We are so pleased to have had you stay with us at our property. We are glad to hear that we created such a perfect and...More

Reviewed 6 days ago via mobile

We are living in Dubai and we like to go out of city in the weekend time.That time we’ve been in this hotel . It was great and delicious food with kids menu,waiters are so kind and did them work good ,thank you Salomon for...More

Thank Zayed S
Reviewed 6 days ago via mobile

It was amazing vacation really!and our vacation made animation team!i spent all my time on activities:I visited water aerobics,dance lessons,volleyball..... Everything was fantastic! Our conversation with the girls was also nice, they didn’t give me any chance to feel myself bored. Thank you so much...More

Thank Aleksandra B
Reviewed 1 week ago via mobile

I would like to say that this was one of the best experiences I've had whilst travelling. The staff made our stay very welcoming. Rochelle and Ajish along with their colleagues from the restaurant department are exceptionally wonderful. Thank you guys from Dianne, Adrian and...More

1  Thank Dianne C
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$51 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Ras Al Khaimah
#4 Spa Hotel in Ras Al Khaimah
#5 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Ras Al Khaimah
#4 Spa Hotel in Ras Al Khaimah
#5 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (483)
Room & Suite (120)
Pool & Beach (64)
Dining (30)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton. This would depend on the package that your booking currently has, if it is only upgrading the package the rate will be different. Since our... More
0
Votes
moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. As for the email, if you go to our main website, which can be accessed through the TripAdvisor page, you will be able to... More
0
Votes
yhxiah
If you’re not happy with your stay, approach anyone from the team and we will make it right for you. This motto doesn’t apply at all in Double Tree by Hilton Ras Al Khaimah and Marjan. For the guest/S that are planning to stay in this property, be cautious enough as some of the property staffs are bunkers and crooks (they are also doubtful and not experienced enough with what they’re doing and designation.) Be sure not to encounter any issues as they are not capable in rectifying any situations; they’re not approachable, flexible and reliable with their words and not professional enough, in addition without any word of wisdom as well - this applies with any issues as a guest/S may encounter; especially when it comes to money matters. Hospitality should not be based all the time in revenue and how to get money from your guest/s especially without clear justification to the point that the property will charge the guest/S without proper investigation and communication and documentation. Hospitality should be like putting your shoes even just for sometime/s in your guest/s shoes and not to fool them with hidden charges. Sometimes the property staff needs to have the capability and ability of listening and understanding your guest/s before making any decisions; especially if you’re the person who’s empowered to make the decision. We’re on business trip just for a very short period of time and for the first time we have tried the property and the experience was way too far from what we have expected in the very beginning, we are so frustrated and not happy at all and will definitely our last stay and not recommendable as well based on what we have experienced. We understand that everyone may face different situations however, in any occasions the property can show the genuine hospitality. Giving alternative/s is one way of being hospitable instead of answering NO directly. Hospitality training is very important and should be applied to the following (Mercy - RESERVATION DEPT, Anthony and Prashanth - RECEPTIONIST, Bilal - NIGHT AUDITOR, Ruth - GUEST RELATIONS MANAGER) as it will definitely assist in delivering quality service with all your guest/S at the present and future guest/s. Hilton is known for its standard and the above experienced in someway jeopardised the brand reputation.
8 February 2018|
Answer
Response from RiadJohn | Property representative |
Dear Yhxiah, Thank you for the feedback and for choosing to stay with us at the DoubleTree by Hilton. We are sorry to hear that your stay did not go as expected. We understand that you are upset about the hospitality... More
0
Votes
Room Tips
"Ask for creek views"
Read review
"best high up because of the view"
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"A King De Lux was spacious."
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"When staying here, call to be given slippers; they're only provided upon request."
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