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Doubletree by Hilton Ras Al Khaimah

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Traveller (471)
Room & Suite (120)
Pool & Beach (64)
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Overview
  • Excellent56%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(24 reviews)
“treetop bar”(6 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: Plan Ahead and Save
Offers from Doubletree by Hilton Ras Al Khaimah
Special Offer: Plan Ahead and Save
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Reviews (955)
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325
173
49
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14
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All reviewsrooftop pooldoubletree by hiltontreetop barpodium restaurantdouble treemarjan islandfree shuttledubai mallsmall poolhalf marathonjunior suiterooms are largeal khaimamanar mallrestaurant staffbuffet dinnerresort and spa
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1 - 5 of 576 reviews
Reviewed 1 week ago

one.of.the best trip i had with my family and friends.The stay was excellent and the complimentary access to double tree hotel pool and private beach at marjan island was mind blowing.Excellent staff good sea view from roometc etcMore

Review collected in partnership with DoubleTree by Hilton
Thank safalpz1988
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 1 week ago

Dear Safalpz1988, We would like to thank you for choosing to stay at the DoubleTree by Hilton Ras Al Khaimah. We are very delighted to know that we were able to arrange a corridor for your family and friends to stay together. Also, the fact...More

Hotel's Favourite
Reviewed 3 April 2018 via mobile

In this hotel we felt very good,safe and most importantly comfortable. We stayed in the amazing room(bedroom and living room).There was nothing more we could wish for as everything was perfect to the detail. We had beautiful and specious bathroom, very specious shower cabin,magnifying make...More

Thank kate k
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 7 April 2018

Dear Kate K, Thank you for choosing to stay with us at the DoubleTree by Hilton Ras Al Khaimah. We truly appreciate that we were able to provide you with a remarkable and excitable experience here. We are pleased to know that everything had been...More

Reviewed 2 weeks ago via mobile

Wt an amazing experience with Ali and Vijaya on tree top, thanks brothers, u made our evening, this is not first time with u guys, u r always rock n awesome, friendly n professional. Will u meet u soon again for more events.More

Thank GAUTAM K
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 2 weeks ago

Dear Gautam K, Thank you for choosing to comeback to the DoubleTree by Hilton Ras Al Khaimah for the incredible service that is provided from our TreeTop bar. We are truly excited to hear that you are always having such a wonderful time when you...More

Reviewed 2 weeks ago via mobile

It was a wonderful stay, we stayed in a twin bedroom n rooms were excellent n so was service. The pool was a bit small however we(three families)dived in after 630pm n it was great having just to us. The cafe downstairs is excellent, which...More

Thank kurianann
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 2 weeks ago

Dear Kurianann, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khiamah. We really enjoy knowing that you had such a wonderful time while staying with us. That is really awesome knowing that you were able to enjoy...More

Reviewed 3 weeks ago

A courtesy car was waiting as soon as I landed. Took just under an hour to get to the hotel. Staff were polite & went out of their way to help. I arrived just before 10 am & a room was given to me straight...More

Thank Dee C
Response from RiadJohn, General Manager at Doubletree by Hilton Ras Al KhaimahResponded 3 weeks ago

Dear Dee C, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. We are very pleased to know that you were extremely satisfied with everything throughout the stay. It is tremendous to know that you were able...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$50 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#6 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Ras Al Khaimah
#6 Luxury Hotel in Ras Al Khaimah
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (471)
Room & Suite (120)
Pool & Beach (64)
Dining (30)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton. This would depend on the package that your booking currently has, if it is only upgrading the package the rate will be different. Since our... More
0
Votes
moosaeb
20 March 2018|
Answer
Response from RiadJohn | Property representative |
Dear Moosaeb, Thank you for choosing to stay with us at the DoubleTree by Hilton in Ras Al Khaimah. As for the email, if you go to our main website, which can be accessed through the TripAdvisor page, you will be able to... More
0
Votes
yhxiah
If you’re not happy with your stay, approach anyone from the team and we will make it right for you. This motto doesn’t apply at all in Double Tree by Hilton Ras Al Khaimah and Marjan. For the guest/S that are planning to stay in this property, be cautious enough as some of the property staffs are bunkers and crooks (they are also doubtful and not experienced enough with what they’re doing and designation.) Be sure not to encounter any issues as they are not capable in rectifying any situations; they’re not approachable, flexible and reliable with their words and not professional enough, in addition without any word of wisdom as well - this applies with any issues as a guest/S may encounter; especially when it comes to money matters. Hospitality should not be based all the time in revenue and how to get money from your guest/s especially without clear justification to the point that the property will charge the guest/S without proper investigation and communication and documentation. Hospitality should be like putting your shoes even just for sometime/s in your guest/s shoes and not to fool them with hidden charges. Sometimes the property staff needs to have the capability and ability of listening and understanding your guest/s before making any decisions; especially if you’re the person who’s empowered to make the decision. We’re on business trip just for a very short period of time and for the first time we have tried the property and the experience was way too far from what we have expected in the very beginning, we are so frustrated and not happy at all and will definitely our last stay and not recommendable as well based on what we have experienced. We understand that everyone may face different situations however, in any occasions the property can show the genuine hospitality. Giving alternative/s is one way of being hospitable instead of answering NO directly. Hospitality training is very important and should be applied to the following (Mercy - RESERVATION DEPT, Anthony and Prashanth - RECEPTIONIST, Bilal - NIGHT AUDITOR, Ruth - GUEST RELATIONS MANAGER) as it will definitely assist in delivering quality service with all your guest/S at the present and future guest/s. Hilton is known for its standard and the above experienced in someway jeopardised the brand reputation.
8 February 2018|
Answer
Response from RiadJohn | Property representative |
Dear Yhxiah, Thank you for the feedback and for choosing to stay with us at the DoubleTree by Hilton. We are sorry to hear that your stay did not go as expected. We understand that you are upset about the hospitality... More
0
Votes
Room Tips
"A King De Lux was spacious."
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"When staying here, call to be given slippers; they're only provided upon request."
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"Sea view is best, bottom floor"
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"mid range if on all inclusive"
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