Amazing breakfast experience. I was very happy and satisfied of the service the food was excellent I went to the other branch of rotana but this Hili Rayhaan by Rotana Al Ain was very excellent food and the service. 1).Excellent food 2).Excellent Service 3).Excellent Staff
Nice Hotel, Very cooperative staff especially Hashem In Reception and Marry In Jym Reception are very Sweet and Professional. Very smart room and clean as well. Staff are professional. Swimming pool is so cool. Very big parking as well . Good thing is Hili Mall gateway in hotel .
I have been a long-term guest here for over three years. The hotel is good value for the price, as it is quiet, scenic, and has a pool that accommodates lane swimming (though you might have to adjust around the swimming lessons). The staff is very responsive and helpful. The manager Fady is very friendly and personable, the receptionists Peace, Christian, Raheem, and Hashem are always at your service. The dining hall staff are very hospital and attentive, including Solange, Lily, Amman, Swathi, and many others whose names I wish I got, and the kitchen makes the best steak (and beef burger) I've had in this country (I wish I got the names of the many chefs I've met that have passed through, in addition to the current one's, Rahul). The housekeeping staff Mahendra (forgetting the other floor manager's name) and Vincent are very responsive. The entrance security guards are courteous and respectful. Bellhops Binod, Kashef, Shinto, and Edrine (plus others) have been very good with incoming packages. And last but not least, Jevis the IT support has always come through with a tech fix for the internet WiFi.…
It's always a great stay at Hili Rayhaan by Rotana, Al Ain. The comfy bed and the cozy room makes me feel so at home! I love relaxing at the steam room and the poolside and what keeps me coming back is the over the top cleanliness of the whole place, the peaceful surroundings and most of all, the friendly and very accommodating staff. 🙂👌👍
My stay with Hilli Rahyaan was wonderful. I was with my family for a retreat. Service along with ambience is great. We had an amazing time in the pool and we were assisted by very friendly guard Birendra. He managed to make our day with his down to earth personality.
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