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Serenity Resort & Residences Phuket

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Traveller (1297)
Room & Suite (552)
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Ratings and reviews
Certificate of Excellence
  • Excellent62%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“penthouse suite”(19 reviews)
“sea view”(71 reviews)
“taxi stand”(25 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Kitchenette
4 Star Hotel
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing...
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Location and contact
14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Name/address in local language
Hotel website
34.7 km to Phuket Intl Airport
11 restaurants are within a 0.5 km radius
7.3 km from Karon Beach
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,159)
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910 results
Traveller rating
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561
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All reviewspenthouse suitesea viewtaxi standpool residenceour honeymoonliving roomprivate poollow tidefully equipped kitchenpatong beachfree upgradef bamazing hotelthe hotel offersdvd playersun loungerstaxi service
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1 - 5 of 910 reviews
Reviewed 1 week ago via mobile

My son and I stayed at this resort for 5 nights and were treated like royalty. We arrived before our room was ready and they placed us in a new room to accommodate us. The room was as beautiful as it looked online with all...More

Thank Tracy F
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 4 days ago

Dear Tracy, Thank you so much for your nice review and compliments to our team, which I will certainly convey to all of them! We do look forward to have the opportunity to welcome you back again in in the future! With best regards, Urs...More

Hotel's Favourite
Reviewed 5 March 2018

Recently stayed for 8 days in the sea view penthouse, and what an experience! We couldn't have asked for a better view. The service and professionalism of all the staff, from the housekeepers to the gardeners, to the bell hops to the bar tenders; what...More

Thank Dave L
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 6 March 2018

Dear Dave, Thank you so much for your review and compliments to our team! With best regards, Urs - General Manager

Reviewed 1 week ago via mobile

We booked a two bedroom penthouse suite with rooftop patio. It was perfect for our family of four. Two bedrooms and baths and plenty of common area living space. Loved the beautiful view from our private rooftop patio. Accommodations were great. No complaints. Swimming pool...More

Thank Thewsmommy
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 1 week ago

Dear Thewsmommy, Thank you so much for your review, compliments and remarks which we really appreciate. You are absolutely correct with your description about the hotel's location and have hit the nail on the head with the somewhat expensive taxi prices in Phuket. This is...More

Reviewed 3 weeks ago via mobile

I’m writing this review whilst still on holiday here. We arrived only yesterday with an airport pick up from the hotel. Lovely smooth & quick check in and we were also able to get into our room early. Absolutely amazing seafront villa with private pool....More

Thank SCBL0404
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 3 weeks ago

Dear SCBL, Thank you very much for your lovely review and compliments! I will certainly make it a point to convey your message to all our team and we do hope to have the opportunity to welcome you again in the future. With kind regards,...More

Reviewed 4 weeks ago

The Good: - Very spacious 2 bedroom unit with large living/dining area, fully equipped kitchen, beachfront private pool, rooftop sundeck. - Friendly and helpful staff - Nice sea view - Surprisingly nice shower Th Bad: - Beach is not suitable for swimming, pretty dirty when...More

Thank EsotericVagabond
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 3 weeks ago

Dear Guest, Thank you very much for your review and comments and suggestions. We would like to add that we do offer a regular free shuttle bus to Nai Harn beach just 10 minutes away for guests who wish to swim in the sea. Sincerely,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$49 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Rawai
#3 Romantic Hotel in Rawai
#4 Top resorts Hotel in Rawai
#5 On the Beach Hotel in Rawai
#6 Luxury Hotel in Rawai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Rawai
#3 Romantic Hotel in Rawai
#4 Top resorts Hotel in Rawai
#5 On the Beach Hotel in Rawai
#6 Luxury Hotel in Rawai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1297)
Room & Suite (552)
Pool & Beach (227)
Dining (171)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Emmaleenleeds
7 February 2018|
AnswerShow all 2 answers
Response from Urs | Property representative |
Dear Emma, we go to Nai Harn beach 4 times per week at 10.00h and back from there at 16.30h. We also go to Patong Beach 3 times per week at 17.00 and back at 21.45. We do not go to Phuket town with the free shuttle. Regards... More
0
Votes
Liz L
2 February 2018|
AnswerShow all 2 answers
Response from Urs A | Property representative |
Dear Liz, you can walk on the beach during low tide but the water level of the sea is very low at low tide so the sea bed is exposed.. Water is not dangerous or contaminated. Its just the nature of the beach all over the... More
0
Votes
B311y
22 January 2018|
AnswerShow all 4 answers
Response from kushy77 | Property representative |
Of course not! We have lots of friends groups arrive!
1
Vote
Room Tips
"The family suite rooms are the only ones next to the sea"