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Courtyard Albany Thruway
1455 Washington Avenue, Albany, NY 12206
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Avg. $367 /night, 10/5 - 10/6
$391
per night
$297
per night
$202
per night
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4.0
#15 of 43 hotels in AlbanyLocation
Cleanliness
Service
Value
Step up your stay in The Empire States when you book a room at our newly renovated modern accommodations of Courtyard Albany Thruway. Providing easy access to Crossgates Mall, Colonie Center, and the University at Albany, SUNY, our hotel is a great spot to make your home base during your vacation or business trip. When you arrive at your spacious room or suite, unwind on our luxury bedding while browsing Marriott's in-room streaming package to access Netflix, Hulu Plus, and more. For work tasks, our rooms feature ergonomic workstations and free high-speed Wi-Fi providing a productive work environment. Please stop by our on-site restaurant to fuel up on delicious American cuisine and a cup of Starbucks® coffee when hunger strikes. If you want to stay active, visit our 24-hour fitness center with cardio equipment and free weights. Or take a dip in our indoor pool if you'd prefer to relax. No matter how you choose to spend your time, enjoy spending it at Courtyard Albany Thruway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Airport transportation
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Car hire
Banquet room
Meeting rooms
Salon
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Location
1455 Washington Avenue, Albany, NY 12206
Getting there
Albany Intl Airport
6.6 km•
See all flights
Car Hire
884 Restaurants
within 10 kilometers
267Reviews6Q+A53Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
I stayed here in the second week of January and the first thing that struck me was the extremely well trained staff. Matt at the front desk knew area restaurants well and me and my colleagues quite enjoyed trying a one of his recommendations each day.
The hotel food bar is quite nice for casual dining. Working through some late night working sessions Amanda learnt what each one of us preferred and the rest of the week we were on autopilot. The snacks and beverages arrived individualized to taste.
I travel a lot and its not usual to find a good facility with great staff. I recommend this place and will be staying there again for sure.
The hotel food bar is quite nice for casual dining. Working through some late night working sessions Amanda learnt what each one of us preferred and the rest of the week we were on autopilot. The snacks and beverages arrived individualized to taste.
I travel a lot and its not usual to find a good facility with great staff. I recommend this place and will be staying there again for sure.
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Date of stay: January 2020Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Just ask. Staff is helpful and tries to accomodate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I guess the dead plants in the pots by the front entrance should have been a sign.
We had to wait almost 5 minutes for Emmanual to come out 'from behind the wall' to check us in. He was pleasant enough though.
He informed us that the pool was closed due to a maintenance issue (it did not open at all during the time of our stay).
Our room was nice. There was a mini fridge that needed some dusting/cleaning around it and under it.
In the bath, I discovered there were only 2 towels and 2 washcloths for the 3 of us and there were no linens or blankets or pillows for the couch pull out. There was no answer at the front desk when I tried calling several times, so I had to walk down to get these items. When Emmanual did finally appear, again from 'behind the wall', he said there was no one to bring them up, so he told me to hold on. He went 'behind the wall' and after a bit re-emerged carrying a mound of towels, linens, blankets, and pillows and passed them off to me, as he had to check someone in. I should have made 2 trips, as I couldn't carry all of this large load without dropping things along the way.
The king bed was comfortable with clean, soft linens.
The shower was set up so you could turn the water on on one end and the shower head was on the opposite end, There were 3 bottles attached to the wall that were supposed to hold shampoo, conditioner, and body wash...they were empty. The hair dryer shut off button was broken, so it had to be unplugged to turn it off.
One evening, I went down and ordered a flatbread pizza. Justin made it. It was pretty greasy and was not how it was described on the menu.
During our stay, we also dealt with Imani at the front desk...she's wonderful!!!! Great personality:) Very helpful.
There was always plenty of parking.
Overall, this was not a bad stay by any means. This property was just not as good as other Courtyards we have stayed at.
We had to wait almost 5 minutes for Emmanual to come out 'from behind the wall' to check us in. He was pleasant enough though.
He informed us that the pool was closed due to a maintenance issue (it did not open at all during the time of our stay).
Our room was nice. There was a mini fridge that needed some dusting/cleaning around it and under it.
In the bath, I discovered there were only 2 towels and 2 washcloths for the 3 of us and there were no linens or blankets or pillows for the couch pull out. There was no answer at the front desk when I tried calling several times, so I had to walk down to get these items. When Emmanual did finally appear, again from 'behind the wall', he said there was no one to bring them up, so he told me to hold on. He went 'behind the wall' and after a bit re-emerged carrying a mound of towels, linens, blankets, and pillows and passed them off to me, as he had to check someone in. I should have made 2 trips, as I couldn't carry all of this large load without dropping things along the way.
The king bed was comfortable with clean, soft linens.
The shower was set up so you could turn the water on on one end and the shower head was on the opposite end, There were 3 bottles attached to the wall that were supposed to hold shampoo, conditioner, and body wash...they were empty. The hair dryer shut off button was broken, so it had to be unplugged to turn it off.
One evening, I went down and ordered a flatbread pizza. Justin made it. It was pretty greasy and was not how it was described on the menu.
During our stay, we also dealt with Imani at the front desk...she's wonderful!!!! Great personality:) Very helpful.
There was always plenty of parking.
Overall, this was not a bad stay by any means. This property was just not as good as other Courtyards we have stayed at.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall, the staff, hotel and room are great.Â
Suggestions:Â
No bath matt towel, I didn't notice the hair dryer in the closet until checking out.Â
Luggage cart wheel flat so very difficult to push and steer.Â
There's a constant high pitch humming sound I think is coming from fridge.Â
Shower water pressure could be better.Â
Peep holes in the door need the swivel cover.Â
Alarm clock difficult to read display.Â
Religious books in the night stand drawer are definitely unnecessary.Â
Smoke detector has a flashing light that is distracting as I am trying to fall asleep.Â
Toilet seat does not stay in the up position.Â
Even after finding a nickel to adjust fridge temp lower, it still froze my food, unless the bottom is supposed to be the freezer portion, but it's not labeled that way, so have to experiment trial and error what area gets frozen or not.Â
The gym was closed even though other hotels have them open.
I would stay here again, but for the price point these things should not be an issue.
Suggestions:Â
No bath matt towel, I didn't notice the hair dryer in the closet until checking out.Â
Luggage cart wheel flat so very difficult to push and steer.Â
There's a constant high pitch humming sound I think is coming from fridge.Â
Shower water pressure could be better.Â
Peep holes in the door need the swivel cover.Â
Alarm clock difficult to read display.Â
Religious books in the night stand drawer are definitely unnecessary.Â
Smoke detector has a flashing light that is distracting as I am trying to fall asleep.Â
Toilet seat does not stay in the up position.Â
Even after finding a nickel to adjust fridge temp lower, it still froze my food, unless the bottom is supposed to be the freezer portion, but it's not labeled that way, so have to experiment trial and error what area gets frozen or not.Â
The gym was closed even though other hotels have them open.
I would stay here again, but for the price point these things should not be an issue.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First off, the hotel's restaurant is not open at all. No one told us this when we make reservations. If we would have known we would have changed hotels. Then the three that in my group start getting showers and realize there is only ONE towel in the bathroom and the body soap container mounted on the wall is completely empty. That was the first day. Now it's 8am the next morning and I've been waiting 20 minutes for someone to make coffee...... Will not stay here again.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quick visit to U at Albany, this Courtyard was one of the hotels closest to site. Personnel was curteous and professional, hotel was clean with signs of wear - Marriott website says recently updated but that was probably a long while ago ...
Room was clean incl. bathroom and could also do with an update given the stars and price compared to nearby hotels. Had windows facing the highway but well insulated so no exterior noise. Didn't use the pool or other facilities. Complimentary WiFi is fast. Breakfast a la carte and tasty (eggs, bacon, toast, pickled tomatoes yumm), made fast and served in the little area near the lobby.
Room was clean incl. bathroom and could also do with an update given the stars and price compared to nearby hotels. Had windows facing the highway but well insulated so no exterior noise. Didn't use the pool or other facilities. Complimentary WiFi is fast. Breakfast a la carte and tasty (eggs, bacon, toast, pickled tomatoes yumm), made fast and served in the little area near the lobby.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were in the area for a funeral, so we were busy (and tired) -the beds are comfortable (firm) and we slept great.The rooms are nice. Small closets that back up to the kitchenette area but there's nothing you can do about that. The shower is spectacular. Never ran out of hot water. No tub for those that want a soak. A microwave in the room was a pleasant surprise, along with the fridge and coffee maker. My biggest concern was the breakfast (Bistro area). I just wanted some basic items but the menu was more eclectic for my taste-more like a Starbucks selection. There's a Dunkin Donuts next door. There's also a gas station on the other side, which was handy. I had a few issues but the staff quickly resolved them. I ended up giving feedback to the manager and he emailed back and appreciated my reaching out.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip:Â I'd ask for a room on Washington Ave versus the interstate side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is right across from SUNY Albany's menacing campus. It is budget-friendly, our room was nice. There's a pool and a fitness room which is great. The temperature in the room was excellent and we were able to control it well throughout the weekend. Love the small touch that you can turn on the shower before stepping in. Beds were comfortable. Plenty of parking. Right next to a Dunkin and a 7/11, which is convenient.
No extra amenities here. No extra pillows, blankets, etc. That's fine, but some of the amenities we were supposed to have were also missing. The bottles of toiletries were almost all empty. Worse, the room clearly hadn't been cleaned—not deep-cleaned even, I mean it hadn't been vacuumed. We found a pile of nail clippings between the beds and a Q-tip in the middle of the floor. Staff was fine, the little shop beside the desk was extremely bare.
One final note, the hotel wasn't crowded, and we were given a room on the 2nd floor looking right out at the parking lot. Given there were a good number of vacant rooms we would have loved something a little quieter/more private, as people could definitely see through our windows.
No extra amenities here. No extra pillows, blankets, etc. That's fine, but some of the amenities we were supposed to have were also missing. The bottles of toiletries were almost all empty. Worse, the room clearly hadn't been cleaned—not deep-cleaned even, I mean it hadn't been vacuumed. We found a pile of nail clippings between the beds and a Q-tip in the middle of the floor. Staff was fine, the little shop beside the desk was extremely bare.
One final note, the hotel wasn't crowded, and we were given a room on the 2nd floor looking right out at the parking lot. Given there were a good number of vacant rooms we would have loved something a little quieter/more private, as people could definitely see through our windows.
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Date of stay: October 2023
Rooms
Location
Service
Room Tip:Â ask for a room facing away from the university
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed with a larger group on an extremely hot weekend. The air conditioning in the rooms only work when you are in your room which is understandable but not optimal. We would leave our rooms early in the morning and not return until the evening. Most nights the temperature in the room when we returned was above 80 degrees and it never got cooler than 79 degrees. We asked to change rooms, but it never got better. The hotel lobby was a balmy 80+ degrees at all times. The pool was not working. The hotel staff's answer was "well its hot outside". Don't stay here!!!
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Creed Morgan, General Manager at Courtyard Albany Thruway
Responded 1 Aug 2022
Dear SebaatianNJ, Thank you for providing your honest feedback regarding your stay here at the Courtyard Albany Thruway. I do apologize for the staff's handling of the AC issues that you had experienced during your stay, as this is not how we want to portray our brand and our company. I have spoked with all staff members to ensure proper handling of these situations as a teaching and constant learning lesson. Thank you again for your honest feedback and please accept my apologies of the quality of your stay. Best Regards, Creed Morgan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I moved to this hotel from a neighboring one that shall remain unknown. This hotel was a very welcome change from the other one we stayed in. This hotel was clean and well maintained, with very professional staff clearly trained in customer service. The room was elegantly furnished, roomy, and very comfortable. The traveler amenities were very nice--indoor pool, small workout room, Bistro (though pretty pricey for breakfast) and a little shop for quick snacks and items you might have forgotten. Very convenient to major highways and UAlbany. Worth the price.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently broke my leg and using crutches to ambulate around. The front desk was quick and professional. The room was spacious, clean and comfortable. The shower was ideal to safely wash with a cast. The Starbucks staff was friendly and went above and beyond to serve us. Great experience.
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Only that corporate calls it that apparently. One would assume it needs to have a courtyard, but apparently a small seating area along the parking lot will suffice.
At least it's clean.
Sorry, I cannot answer that question. In that area, Time-Warner cable does carry BBC, but I do not know if that is available at the hotel.
Thank you for inquiring about the Bistro at the Courtyard by Marriott, Albany thruway. Although breakfast is not included in our rate we do offer breakfast and dinner 7 days a week in the Bistro. For a complete menu, please visit us on our Marriott website. If you have any further questions, please do not hesitate to reach out again. We hope we will have the opportunity to serve you when you come to Albany!
Thank you for inquiring about the Courtyard by Marriott, Albany Thruway. Our hotel was opened in May of 1997. Since this time, we have gone through several renovations and re-inventions. Most recently, we completed a full renovation of all public areas and all guest rooms in late 2011.
Thank you again for reaching out, we hope to have the opportunity to serve you in the future.
"rorequest an odd number room to be opposite the highway side. Right across from Univ of Albany so great for runners and walkers. "Read full review
"Use the Bonvoy app for a mobile room key, so you don't have to stand around waiting for someone to appear at the front desk."Read full review
…
PRICE RANGE
$202 - $298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott albany thruway hotel albany, albany marriott, albany courtyard
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
78
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingCOURTYARD ALBANY THRUWAY | UPDATED 2024 Hotel Reviews & Price Comparison (NY) - Tripadvisor
Frequently Asked Questions about Courtyard Albany Thruway
Which popular attractions are close to Courtyard Albany Thruway?
Nearby attractions include Far Shot Albany (7.1 km), USS Slater DE-766 (7.9 km), and New York State Capitol (6.7 km).
What are some of the property amenities at Courtyard Albany Thruway?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Albany Thruway?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Albany Thruway?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Albany Thruway?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Albany Thruway?
Conveniently located restaurants include Mr. D's Restaurant & Lounge, Villa Di Como Ristorante, and Iron Gate Cafe.
Are there opportunities to exercise at Courtyard Albany Thruway?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Courtyard Albany Thruway have airport transportation?
Yes, Courtyard Albany Thruway offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard Albany Thruway?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Albany Thruway offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Courtyard Albany Thruway?
Many travellers enjoy visiting New York State Capitol (6.7 km), Schuyler Mansion (7.4 km), and Shaker Heritage Society (5.7 km).