Hilton Garden Inn Albany Airport
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Hilton Garden Inn Albany Airport

Traveller (101)
This was my bedside light.  The other side of the bed had no light fixture at all.
Room & Suite (38)
Hilton Garden Inn Albany Airport
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About

4.0
#18 of 43 hotels in Albany
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Come experience the welcoming allure and the exceptional service of the Hilton Garden Inn Albany Airport hotel. The modern concept includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, and a chic restaurant with a one of a kind menu; creating an atmosphere to benefit both business and leisure travelers alike. We are located in the foothills of the Adirondack Mountains, nestled next to the Shaker Ridge Country Club and across the street from the Albany, New York International Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Sofa
Telephone
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,161Review10Q+A98Room tips

Reviews
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Detailed Reviews
kevinkI3292EE wrote a review Aug 2023
Vero Beach, FL2 contributions
Hotel's Favourite
5.0 of 5 bubbles
We code this hotel because of the 24 hour shuttle service and closeness to the airport. We were pleasantly surprised with our clean room and friendly staff. We had dinner at their restaurant and enjoyed our meal. We had a 5:00 am pick and the driver was waiting for us when we cam down at 4:50 am. We would stay there again.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dalyaaaaa wrote a review May 2020
Virginia Beach, Virginia45 contributions10 helpful votes
3.0 of 5 bubbles
We were in town for Memorial Day weekend, and we were familiar with this hotel because we have stayed here before. They had complimentary buffet style breakfast last time (and I understand why they didn’t this time because of Covid-19), but they had no replacement options. We were told that we could BUY a bag of breakfast for $5. Inside was a single serve cup of dry cereal, a piece of fruit, and a drink. We paid an extra $5 a night to park (which we didn’t pay last time) and they didn’t even ask any of our car information, so they obviously weren’t keeping up on it and we could have parked for free. Our sink in our bathroom wouldn’t drain, and ALL of the ice machines were broken but “maintenance wouldn’t be in until Monday.” Next time we are in town, I’ll probably look for a different hotel.
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beaux Mango-Kraemer, Guest Services / Front Office at Hilton Garden Inn Albany Airport
Responded 3 Mar 2021
I would like to thank you for staying with us! We appreciate your review and hope we can continue to do business with each other!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Melinda Hardin wrote a review Nov 2021
Cooperstown, New York44 contributions29 helpful votes
3.0 of 5 bubbles
Hilton is using Covid as an excuse to downgrade the rooms and services. They are cleaning rooms only when asked, which means the rooms are not really getting thoroughly cleaned that often.

The pillows at Hilton Garden Inn Albany Airport are appalling. There is almost no fill in them—I could not find a comfortable way to use them, even when I doubled them up.

And what's with having a reading lamp only on one side of the bed? What if two people want to read in bed?
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ann G wrote a review Apr 2022
Stony Creek, New York189 contributions30 helpful votes
1.0 of 5 bubbles
I’m sorry to say this whole experience was not good at all. From check in to when we came back from the trip to get her car in the parking lot.
There was confusion about the credit card at check in, it was worked out. When I called the credit card company( after a paid with another card) , they said it was never ran.
The room walls are very thin. We heard random music from the parking lot randomly through the night.
I went to my car at 3:30 am, the music was so Loud (night club loud) in the lobby. When I came back in it was off.
The shuttle to the airport was smooth The man was extremely nice and took luggage out of the vehicle and put it on the curb for us. The best part of the Hilton experience.
When we return from our trip because we paid for the park-and-ride they told us to call them and that’s what we did.
I told the front desk that we had a luggage and ready to go. She told me when I collect my luggage to call back, I said again we have our luggage we’re ready to go please come and get us. I’m not sure if she was new or what was going on.
The shuttle came and got us it was not the same man, my travel friend Put the luggage back into the vehicle.
It was the front what, I wouldn’t expect from a Hilton. I will not return I’ll stay at the Crown Plaza the Demond
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Date of stay: April 2022Trip type: Travelled with friends
Room Tip: I recommend staying somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarounas_2016 wrote a review Apr 2023
87 contributions52 helpful votes
2.0 of 5 bubbles
Pros: Nice booth style areas in the lobby that have a small Vizio TV in them. Free coffee/tea (though a little bit awkward right in front of the front desk).
Fruit water was a nice option.

Outside patio area with the firepit was relaxing.
It's very close to the airport.
Has a Peloton bike in the fitness area.
Large LG TV in the room.

Cons: The photos show a hot tub but when you go to the pool, you can clearly see where it once existed. There are no pool towels in the pool area, you are expected to ask the front desk for one. There's only one table and a set of chairs. The pool area is small and you have to leave the area to use the restroom.

They want $10.00 for each person for a continental breakfast. The breakfast itself isn't worth $10.00 and we skipped this option. It contained bagels, bread and muffins. Other Hilton hotels do a much better job and have free breakfast.

The room has a very loud and old A/C-Heating unit. The fridge froze our drinks (we did turn it down). There isn't enough toilet paper in the bathroom and there's dust coming out of the vent. Also, there is no fan in the bathroom and I suggest you bring your own nightlight so you don't have to turn on the regular light or have to use your cell phones to use the bathroom in the middle of the night.

I have never wanted to check out so early in any hotel before. I really wish I had read the reviews before booking. We won't be back.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZeroPoints wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
Very happy with our stay. The hotel is close to Albany International Airport, they provide a shuttle to the airport and back, and will bring you to other areas within a 5 mile radius of the hotel. If you park your car at the hotel instead of at Albany International it's only $5 a day which is cheaper than parking in the economy lot at the airport. Although we didn't get a chance to have breakfast at the hotel we liked the fact their booths had individual tv's. The hotel is clean and the rooms are spacious.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beaux Mango-Kraemer, Guest Services / Front Office at Hilton Garden Inn Albany Airport
Responded 17 Aug 2021
Thank you so much for your feedback! We are so glad you go to enjoy your stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick Cassidy wrote a review Nov 2022
Summerville, South Carolina9 contributions1 helpful vote
5.0 of 5 bubbles
We stayed here on two different nights after attending a memorial service for a loved one elsewhere. The staff was very cordial, made sure everything was satisfactory and since I have medicine that needed a freezer pack, accommodated me by putting the freezer pack in their freezer as the room didn’t have a freezer. Our room was spacious, clean and well appointed. The beds were comfortable and the blankets and coverlet’s were sparking clean (they are white). We had continental breakfast in their little restaurant and the items available are a variety of choices including delicious oatmeal that you can add a few extras as you like. It’s quiet there except for an occasional jet plane noise, but my wife and I had no problem sleeping through the night. I was especially impressed with the young lady at the front desk (sorry I didn’t ask her name) during the day shift as well as the gentleman that took over in the evening.

We definitely would stay there again!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S C wrote a review Feb 2023
Waterville, Maine177 contributions48 helpful votes
3.0 of 5 bubbles
We have stayed here in the past and it has always been about average, but not quite this time. The desk person was was gracious and friendly. I always check the bed when we get to our room and the bed had no top sheet…fortunately we had two beds in the room and the other bed was fully made. There was a muddy foot print on the bathroom floor..I’m not real fond of the new company you are getting your soap from, teeny tiny and all broken into pieces. And only one bar! No soap for the shower, not everyone likes the liquid stuff. I always find 3 sets of towels a little skimpy, but don’t usually complain, however, the following night we stayed at a Hampton Inn in Harrisonburg Virginia. The had Neutrogena soaps, 2 of them! And 4 sets of towels! We did not dine there so I cannot comment on that. I thought Hilton Garden Inns were supposed to be a step above. Not so in this case.
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Date of stay: February 2023
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mattdannerd5 wrote a review May 2021
1 contribution
3.0 of 5 bubbles
The bathroom in the room was not clean. There was mold and mildew in the shower. The shower mechanisms were wonky and not putting the right water flows off! There was shaving residue in the sink and hair in the tub before I even used the bathroom. If I didn’t check in at 9 with a flight at 4am I would have went to front desk but I work in hotels and it was not worth the effort!
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mary Herring, Guest Services / Front Office at Hilton Garden Inn Albany Airport
Responded 4 May 2021
We are so sorry to hear that your stay with us was not what you expected, and we appreciate your feedback. I will take a look into your concerns, and bring them up with my team so that we can make sure something like this does not happen again. If you are back in the area sometime, I would love to have you come back and stay with us again to give us a chance to regain your trust in our property. Feel free to contact me directly at the hotel!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin Teresi wrote a review Aug 2023
Astoria, New York39 contributions4 helpful votes
+1
4.0 of 5 bubbles
After some fairly negative experiences with the Hilton family of hotels lately, I begrudgingly gave this location a try after it was offering some very discounted rooms on Expedia. To my delight, I was given a King Accessible room on the fourth floor and it was really spacious! Clean, modern space and nice set up. See pics.

Anyhow, I was really disappointed to learn that this location doesn’t offer free breakfast. Beware, its $10. No review as I skipped it. The lobby does has coffee and tea available at all times, from what I could gather.
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Date of stay: August 2023Trip type: Travelled solo
Room Tip: Don’t count on free breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$201 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn albany airport hotel albany, hilton albany, albany hilton
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN ALBANY AIRPORT - Now $202 (Was $̶2̶2̶9̶) - UPDATED 2024 Hotel Reviews & Price Comparison (NY) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Albany Airport
Which popular attractions are close to Hilton Garden Inn Albany Airport?
Nearby attractions include The Lazy Axe (2.9 km), Pursue the Clue (3.8 km), and Crossgates (6.8 km).
What are some of the property amenities at Hilton Garden Inn Albany Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Albany Airport?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton Garden Inn Albany Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Albany Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Albany Airport?
Conveniently located restaurants include Mr. D's Restaurant & Lounge, Athos Restaurant, and Blue Ribbon Restaurant.
Are there opportunities to exercise at Hilton Garden Inn Albany Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Albany Airport have an airport shuttle?
Yes, Hilton Garden Inn Albany Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Albany Airport have airport transportation?
Yes, Hilton Garden Inn Albany Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Albany Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Albany Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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