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TownePlace Suites Albany Downtown/Medical Center
22 Holland Avenue, Albany, NY 12209
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Avg. $328 /night, 8/10 - 8/11
$439
per night
$329
per night
$218
per night
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4.0
#23 of 43 hotels in AlbanyLocation
Cleanliness
Service
Value
Discover a sophisticated haven just 6 miles from Albany International Airport – TownePlace Suites Albany Downtown/Medical Center. Indulge in the luxury of spacious suites complemented by an indoor pool and a modern fitness center. Our guest bedrooms are meticulously designed, featuring satellite TV, air conditioning, and a well-lit work desk. Each suite boasts a fully equipped kitchenette, providing a home-away-from-home experience. Awaken your senses with a generous continental breakfast served every morning. Explore nearby cafés and restaurants, all within a few minutes' walk of the hotel. Rejuvenate in our indoor pool and hot tub or take advantage of our city-wide transfer service. For the avid golfer, there are 6 courses within 3 miles of the hotel. Additionally, the State Museum of New York is a mere 1.4 miles away, ensuring a blend of leisure and cultural experiences during your stay. Welcome to a refined retreat in the heart of Albany!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Allergy-free room
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English
Location
22 Holland Avenue, Albany, NY 12209
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Albany Intl Airport
11.6 km•
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53 Restaurants
within 1 kilometer
227Reviews3Q+A43Room tips
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Detailed Reviews
Stayed just one night while in town for an event at the Capital Center. We were pleasantly surprised and pleased with the stay overall. Ruth was cheery welcoming, and efficient at check-in. The suites are spacious and have everything you need - fridge, kitchenette, glassware, etc. The housekeeping staff made cute little towel animals in the bathroom, which was adorable and fun. Rooms are gigantic with so much space to spread out.
Breakfast the next day was exactly what you expect from an included hotel breakfast. Was pleased to see whole milk in the fridge; we sat outside in a very cute courtyard area (which included grills, for those who are staying long term and want to do their own food prep). It's apparent that the staff and management are making every attempt to make the hotel feel welcoming and homey to those who stay there.
All of the staff were very pleasant and friendly. Rooms were quiet. Parking is $10/day onsite, which was convenient and made navigating our stay in the city easy.
Breakfast the next day was exactly what you expect from an included hotel breakfast. Was pleased to see whole milk in the fridge; we sat outside in a very cute courtyard area (which included grills, for those who are staying long term and want to do their own food prep). It's apparent that the staff and management are making every attempt to make the hotel feel welcoming and homey to those who stay there.
All of the staff were very pleasant and friendly. Rooms were quiet. Parking is $10/day onsite, which was convenient and made navigating our stay in the city easy.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was spacious, and included a desk/chair and a couch with a "portable desk" type of try. The kitchenette was as expected. The outlet by the bed didn't work, which was an annoyance in this day and age. Our rate was supposed to include parking, but we were charged $10 - when we brought up the discrepancy they blamed the third party we booked through and did not honor it. The AC was on a motion sensor, which I get and respect during the day - but hello, at night we're not moving around. Consequently we were both quite warm overnight (and I'm always cold). Breakfast was a bit of a COVID disaster. You had to order the night before from a very limited menu, and of course when we went to pick it up, they'd run out of the vegetarian option. It was an egg and cheese biscuit (or also the sausage option), which we were supposed to reheat, and I think even on paper you can see that's going to be gross. McDonalds and Walgreens within walking distance.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We selected this hotel since it had free EV charging. Upon checking in they notified us that it was no longer free…after being plugged in for 2 hours and only adding about 50 km worth of range, the total cost was up to $6. We quickly unplugged as this was not a realistic/reasonable rate. This was frustrating as the next morning we had to charge elsewhere and delay our road trip. The hotel website still indicated that this location still had free charging, so they at least need to update that information!
On top of all that, the TV in the room did not work. My husband is pretty techy and he was not able to fix it. We called the front desk and asked for them to fix it, but they said they didn’t have anyone who could fix it that night. We asked for a room change, but they claimed the hotel was full. Also, there were a couple of homeless people yelling and hanging out front when we pulled up to the hotel, so that was a bit unnerving. So with the charger not working/being free and no TV, we will definitely not recommend this hotel, nor stay here again.
On top of all that, the TV in the room did not work. My husband is pretty techy and he was not able to fix it. We called the front desk and asked for them to fix it, but they said they didn’t have anyone who could fix it that night. We asked for a room change, but they claimed the hotel was full. Also, there were a couple of homeless people yelling and hanging out front when we pulled up to the hotel, so that was a bit unnerving. So with the charger not working/being free and no TV, we will definitely not recommend this hotel, nor stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would not recommend this hotel. Although the room was spacious, it was dirty upon our arrival. When we turned the heat on, the room filled with a smoke scent. The pull out sofa and mattress were old, worn and filthy. The mattress did not provide any support. There was no bedding in the room for the pull out sofa. At 11:30 pm, we had to go to the front desk to obtain bedding. Customer service at this location is lacking. We paid $160+ per night and feel this hotel was poor value for the money.
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Date of stay: July 2021
Value
Rooms
Service
Room Tip:Â Stay at a different hotel in the area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Guest Services, Owner at TownePlace Suites Albany Downtown/Medical Center
Responded 4 Aug 2021
Thank you for taking the time to share your valuable feedback. I see from your comments that the service you received during your recent stay did not meet your expectations and, for this, I sincerely apologize. I am disappointed to hear that your room was not the fresh, clean and comfortable stay we strive to provide to each and every guest. We appreciate learning how our guests are receiving our service and always take this into account as we move forward in our efforts to provide a quality stay. Guests such as yourself enable us to continually improve our services and correct issues within our control. Sincerely, Kathy Tabora General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have to be buzzed in or use a room key, which concerned is at check in as we aren’t used to that and the neighborhood looks sketchy. But front desk advised that is because of COVID, and sign also says no alcohol in the rooms because of some new law? And that also has to do with COVID?!? Free breakfast is pitiful,maybe 2 warmers of stuff and that’s it. Most hotels have muffins, bagels, boiled eggs, fruit, etc. and there was oatmeal but no bowls? Ice machines out of order but they will give you some at front desk. One of 2 dryers broken. Location good for local attractions. Third floor laundry room was dirty, especially the floor.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Compared to various Towneplace Suites we have stayed in this one was a disappointment.
The neighborhood seemed a bit run down and not safe, although the parking area needed access (via room key) to go in and out, I still felt unsafe leaving our car with attached trailer in the parking area.
The façade of the hotel was not appealing, the outside was a bit dirty which made me feel like inside might be the same; however pleasantly the interior of the hotel was clean and smelled clean. Our check-in process went smoothly and the young man who checked us in that day was nice (8/14). I took a picture of the sign outside and realized when we left the next morning they fixed the sign :)
We were in a pet friendly room (205), this room was clean however it did smell a bit like cigarettes which I am unsure why most hotel non-smoking rooms seem to smell like cigarettes. By the AC was dirty so whoever vacuumed forgot to vacuum near the AC.
Otherwise the room was clean, bathroom and kitchen area were clean.
Overall I would probably only stay here for a night or 2 since my expectations having stayed at other Towneplace Suites I felt safer, this one wasn't the best.
The neighborhood seemed a bit run down and not safe, although the parking area needed access (via room key) to go in and out, I still felt unsafe leaving our car with attached trailer in the parking area.
The façade of the hotel was not appealing, the outside was a bit dirty which made me feel like inside might be the same; however pleasantly the interior of the hotel was clean and smelled clean. Our check-in process went smoothly and the young man who checked us in that day was nice (8/14). I took a picture of the sign outside and realized when we left the next morning they fixed the sign :)
We were in a pet friendly room (205), this room was clean however it did smell a bit like cigarettes which I am unsure why most hotel non-smoking rooms seem to smell like cigarettes. By the AC was dirty so whoever vacuumed forgot to vacuum near the AC.
Otherwise the room was clean, bathroom and kitchen area were clean.
Overall I would probably only stay here for a night or 2 since my expectations having stayed at other Towneplace Suites I felt safer, this one wasn't the best.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip:Â If you want to keep on eye on your car ask for a room facing the parking lot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We found the staff to be so welcoming and helpful! I didn’t realize when I booked I would be as far outside the city as I was, but it all worked out. Uber and Lyft were easy to get and when we wanted to walk to the concert the staff told us the best way to get there. We had a 1 bedroom suite and the room was big and comfortable for the 3 of us to spend 2 nights. Every morning we were greeted with smiles, at night when we came back they asked how our day was, they recommended the best place for us to have pizza delivered at 10pm.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Welll interesting experience, not sure I'd stay here again....
Positives:
1) Staff: Okay they are a little edgy (some were from NYC), but overall they did a good job. They didn't provide bedding for the hide a bed in the room, but were gracious in providing it when asked. Their signage about entrances and exits in front of the building were confusing and when called out on it, there wasn't an apology, but a retort (which is an East Coast thing I think).
2) Safe parking in back-although I didn't like the parking lot at first, once I got a look at neighborhood, I was glad they had it gated.
3) Location: Very close to downtown and medical center. Walgreens across the street
4) Room size: huge rooms, i'm assuming this building used to house an apartment complex at one point. Spacious beyond words.
Negatives:
1) Location: Bad neighborhood, abandon lots where homes once stood across the street.
2) Smell: Walking in, i wasn't sure what the strong smell was, either bad cleaning stuff or bad BO. Just smelled weird.
3) Clientele: lower price point was nice but i had a feeling at times that some people were living there...just had a little bit of a rougher crowd than I'd usually expect at a marriott chain.
4)(
Positives:
1) Staff: Okay they are a little edgy (some were from NYC), but overall they did a good job. They didn't provide bedding for the hide a bed in the room, but were gracious in providing it when asked. Their signage about entrances and exits in front of the building were confusing and when called out on it, there wasn't an apology, but a retort (which is an East Coast thing I think).
2) Safe parking in back-although I didn't like the parking lot at first, once I got a look at neighborhood, I was glad they had it gated.
3) Location: Very close to downtown and medical center. Walgreens across the street
4) Room size: huge rooms, i'm assuming this building used to house an apartment complex at one point. Spacious beyond words.
Negatives:
1) Location: Bad neighborhood, abandon lots where homes once stood across the street.
2) Smell: Walking in, i wasn't sure what the strong smell was, either bad cleaning stuff or bad BO. Just smelled weird.
3) Clientele: lower price point was nice but i had a feeling at times that some people were living there...just had a little bit of a rougher crowd than I'd usually expect at a marriott chain.
4)(
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Guest Services, Owner at TownePlace Suites Albany Downtown/Medical Center
Responded 11 Aug 2021
Thank you for taking the time to share your valuable feedback. I am very sorry the signage in front of the hotel was confusing and for the response that you were given. This is not the warm welcome we expect to deliver to all of our guests. I’d also like to apologize for any odor you experienced upon arrival which I will certainly look into. Here at the TownePlace Suites, we take great pride in the richness and the diversity of our neighborhood, our hotel, our staff, and our guests. We are very blessed to be in such an eclectic and engaged area with the Albany Medical Center, Albany Law School, and Albany College of Pharmacy so close by. We are pleased to hear that you found our location to be convenient. We do hope to have the opportunity to welcome you back one day soon. Hospitably yours, Kathy Tabora General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good locale and overall does the job. However, the rooms are weirdly set up with a lot of wasted space that perhaps could be another bathroom (1 bedroom suite) or another couch/pullout. Breakfast is small and limited and was not kept filled. And glad did not stay on 4th floor as went there for ice and the smell was nauseating. Did the job but may or may not stay again.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In town for family function and then a power failure happened. So this local TownePlace to the rescue! Rachel at the front desk was the best! Very friendly and informative! We come to Albany often but she was still helpful. The place is old and a bit worn looking but well kept and very clean. Our room was immaculate, spacious and sunlit AND was serviced on request our 2nd day by who turned out to be the actual housekeeping supervisor! Raquel was visibly very busy but happily cleaned our room beautifully on request with a smile and great humor included!
Breakfast in the morning was delicious with a friendly gentleman who's name I can't recall. He was great!
We usually frequent Hamptons in this area but we will return here next time and hopefully receive the same service!
Breakfast in the morning was delicious with a friendly gentleman who's name I can't recall. He was great!
We usually frequent Hamptons in this area but we will return here next time and hopefully receive the same service!
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning! We do have pack and plays available that I can set aside for your reservation. When will you be arriving with us so that I can guarantee that they would be available?
Hi Nancy! Our pet fee is $100 one time nonrefundable pet fee per stay. We do have pet rooms on the first foor. Please let us know if there's anything else we can do for you!
lilyanli asked a question Feb 2019
Province of Buenos Aires, Argentina95 contributions41 helpful votesHello! If we arrived before time of check in ,is there any room to leave the luggage ?
"Book early, as this is a favorite and very convenient for those visiting the regional medical center"Read full review
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PRICE RANGE
$221 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites albany downtown / medical hotel albany
LOCATION
United StatesNew YorkAlbany
NUMBER OF ROOMS
106
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingTOWNEPLACE SUITES ALBANY DOWNTOWN/MEDICAL CENTER | UPDATED 2024 Hotel Reviews & Price Comparison (NY) - Tripadvisor
Frequently Asked Questions about TownePlace Suites Albany Downtown/Medical Center
Which popular attractions are close to TownePlace Suites Albany Downtown/Medical Center?
Nearby attractions include New York State Museum (0.9 km), Schuyler Mansion (1.2 km), and Governor Nelson A. Rockefeller Empire State Plaza (1.1 km).
What are some of the property amenities at TownePlace Suites Albany Downtown/Medical Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites Albany Downtown/Medical Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Albany Downtown/Medical Center?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at TownePlace Suites Albany Downtown/Medical Center?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to TownePlace Suites Albany Downtown/Medical Center?
Conveniently located restaurants include Villa Di Como Ristorante, Emack & Bolio's Ice Cream, and Sweet Basil.
Are there opportunities to exercise at TownePlace Suites Albany Downtown/Medical Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does TownePlace Suites Albany Downtown/Medical Center have airport transportation?
Yes, TownePlace Suites Albany Downtown/Medical Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites Albany Downtown/Medical Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Albany Downtown/Medical Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.