We made a last minute decision when in the Tel Aviv area to spend the night at the Ritz Carlton. I very good choice. Nothing is perfect, never was, and certainly after the whole covid mess, it will take time for hotels to get back fully into the swing of things. That being said: a large, lovely room and enormous bathroom, fantastic bed, a balcony overlooking the marina and the mediterranean and shore line. conveniently located next to a small shopping mall and many eateries in the marina. The hotel has its own excellent restaurant, which we enjoyed a few years ago, but we did not have the time to eat there on this stay. Good service, lovely pool area and exercise room. Parking underground for hotel guests. All in all, a very good choice.
It's rare that I comment on hotels. Because I (used to) travel a lot before the pandemic I have accrued status and points with a few hotel chains. Most of my hotel stays are fine, not remarkable one way or the other. Most of the time I write about them, its because of something really bad either in cleanliness, service, or the overall experience. Not this time. My wife and I went away to the Ritz Carlton Herzliya for a long overdue weekend away. The hotel is beautiful, the staff was always peasant accommodating from the pool to the dining room (shout out to Irena who was especially thoughtful), and the overall ambiance could not have been nicer. It's nice to see the hotel with such high occupancy after the tourism industry in Israel was so badly devastated. Overall, a great experience. Despite being as brief as it was, its not one of those vacations that I feel that I need to have a vacation from, or that it was so long ago I forgot it. It was great and I'll be back, and recommend to others for sure. …
Visited the hotel Sunday to Tuesday. Reception services very poor, we received the room 35 minutes late, Reception personnel didn't make any effort to update us about the delay Public area cleanliness very poor, corridors not cleand all of our stay Room serviced only once a day, no shower caps, on second day amenities were not supplied No minibar in room Very good dinner at Herbert Samuel restaurant In my opinion this hotel doesn't stand up as a 5* hotel Very unsatisfied, very high price very low value for money. What a pity
Tool my kids for the weekend when my wife was away and the hotel was better than advertised. Everything was amazing and done perfectly. The bar made amazing drinks and the service was incredible. Highly recommend to everyone.
We booked to stay here next week but have cancelled and moved hotels. For weeks we have been sending messages via Booking.com asking for help/clarity regarding Covid protocols and required certification. We have been completely ignored so figured the hotel is either bust/closed or just rubbish at customer service. Either way we have no desire to stay there. Replacement hotel answered all our queries by return. It’s not rocket science.
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