The hotel itself is old and needs some obvious updating and cleanliness needs to be improved. The customer service is excellent here and the breakfast is very good for the price set. The internet, however, was not consistent and we had to move rooms (3) three times. Our other group there network was fine. One major drawback you will have to walk up the stairs to go to the elevator for the 2nd and upward floors and quite an inconvenience for those with disabilities or having a lot of luggage. Location is nice across from the beach and unfortunately a lot of peddling and unsavory characters. Just have to ignore or just not stay here. Be careful not to be alone at night, especially females. We just ignored our stay and enjoyed the convenience of getting to where were wanted to be.…
This place came highly recommended. We know not to listen to anyone else again. Place is very outdated, full of mould. We showered in salt water, its was like it come from the sea. There were lifts inbetween floors, not on the actual floors you needed to carry your bags upstairs and down. We climbed the stairs every day, we are just glad we were fit enough to do this, I know other people were struggling. Defiantly not a place if you have bad hips , legs or wheelchair bound, or elderly. Breakfast was ok, only thing I wasn't kean on the milk was warm, I like cold milk for cereal. The staff are beautiful people, but when we checked out early first thing they said was no refund. I wasn't going to ask for a refund, they needn't had worried. I wouldn't stay here again.
As such hotel is at a very good location however other things are missing. Room is ok with small toilets. There is NO room service except daily housekeeping. One has to go to reception if you want to have a extra pillow or a travel adapter. Wifi is charged at USD 3-4 per day. Breakfast is same on all days and not so good. Had to manage with bread and omellete. And last thing - swimming pool is dirty, didnt felt like getting into smei great water.
This was our second stay at Maharani, it is awesome value for money with amazing service. Our room was always spotlessly clean, wifi was great and the location is the best. The staff at the front desk, breakfast, security and cleaners were exceptional. They should all be commended for attention to detail. Eka at breakfast always made the perfect omelette and Yuni & the girls at front desk new us by name and made our stay so pleasant. Yes the breakfast is basic but for $50 Aud per night, it’s more than adequate. What makes this hotel great is the staff and the location. We will be returning in April for another two week stay.
This hotel is just 2 mins walk from kuta beach and 10 min walk from kuta market. It is a decent hotel with maximum amenities like locker, soap, teapot, etc available. Breakfast variety is available but not so great taste wise. Water of the hotel taste very funny and we had to use mineral water to wash our face. We had normal room and it was ok as we use that only to sleep in night. Swimming pool is not so great with funny tasting water there was well. Popular Legian street is 15 min walk from there. Overall, pricewise it is good hotel to stay.