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Radisson Hotel Varanasi
The Mall Cantonment, Varanasi 221002 India
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Room & Suite (248)
Dining (63)
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Avg. $383 /night, 10/6 - 10/7
$386
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$274
per night
$162
per night
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4.0
#19 of 251 hotels in VaranasiLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in the spiritual capital of India, Radisson Hotel Varanasi is ideally located less than four miles from Kashi Vishwanath Temple, also known as the Golden Temple. At the hotel, you can enjoy a restful sleep in our comfortable rooms and use free Wi-Fi to research attractions near the River Ganges. When you have to head home, Lal Bahadur Shastri International Airport (VNS) is 45 minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Iron
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Family
Languages Spoken
English, Hindi
Location
The Mall Cantonment, Varanasi 221002 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Varanasi Airport
17.3 km•
See all flights
Car Hire
19 Restaurants
within 0.5 kilometers
Reviews
4.0
2,889 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Radisson Hotel Varanasi enjoys a reputation for cleanliness, with many guests lauding its well-maintained rooms and pristine common areas. The hotel's location is often praised for combining tranquility with easy access to local attractions.
While views on value are mixed, with some guests finding the pricing reasonable and others not, the service generally earns positive remarks for staff responsiveness and courtesy, despite a few notes on inconsistency. Amenities, including diverse dining options and a pool, contribute to the comfortable atmosphere, although room conditions have received mixed feedback.
Location
Convenient
Atmosphere
Welcoming
Rooms
Shabby
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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2,889Reviews13Q+A100Room tips
Traveller rating
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Detailed Reviews
My sister and I have just returned from a wonderful trip to India and spent 2 nights at this hotel.
From the moment we arrived to the moment we left, the staff could not do enough for us.
Just after being shown to our room, I called down to ask for extra milk to make a coffee, within minutes, a lovely man came to the door with a large supply of milk powder sachets and when he saw me wearing no socks and shoes, he went away and returned a few moments later with a pair of slippers for me and my sister!
The staff in the dining room were so helpful and friendly and very attentive, the food was delicious and always served with a smile
On our last day we asked for a late check out and was advised this would be £20, the lovely lady on the desk sorted this out very quickly for us. We went out for a while and when we returned, the Manager (cannot find the card with his name on) advised us that we would not be charged for keeping the room on! We were very touched.
Once we checked out the same gentleman allowed us to keep our Wi-Fi (this is usually disconnected once you check out)
Every single person we encountered at this hotel went above and beyond to welcome us and make our stay pleasant.
Our room was spotlessly clean and spacious and I would definitely recommend this hotel to anybody visiting Varanasi.
The excellent staff make this hotel absolutely fabulous.
From the moment we arrived to the moment we left, the staff could not do enough for us.
Just after being shown to our room, I called down to ask for extra milk to make a coffee, within minutes, a lovely man came to the door with a large supply of milk powder sachets and when he saw me wearing no socks and shoes, he went away and returned a few moments later with a pair of slippers for me and my sister!
The staff in the dining room were so helpful and friendly and very attentive, the food was delicious and always served with a smile
On our last day we asked for a late check out and was advised this would be £20, the lovely lady on the desk sorted this out very quickly for us. We went out for a while and when we returned, the Manager (cannot find the card with his name on) advised us that we would not be charged for keeping the room on! We were very touched.
Once we checked out the same gentleman allowed us to keep our Wi-Fi (this is usually disconnected once you check out)
Every single person we encountered at this hotel went above and beyond to welcome us and make our stay pleasant.
Our room was spotlessly clean and spacious and I would definitely recommend this hotel to anybody visiting Varanasi.
The excellent staff make this hotel absolutely fabulous.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AfzalRHG, Rooms Division Manager at Radisson Hotel Varanasi
Responded 27 Mar 2020
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward. It will be our pleasure to welcome you again, and make it another service experience to remember. Warm Regards, Afzal Nawaz Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel in an excellent location. Rooms are spotless and cleaned daily, breakfast is plentiful, staff are very helpful specially shashi and ashutosh suggest me to go for mangala arti in early morning for Lord shiva worship.
I feel very happy and also thanks to mgr sandesh and afzal.
I feel very happy and also thanks to mgr sandesh and afzal.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Afzal Nawaz, Other at Radisson Hotel Varanasi
Responded 8 Jun 2022
Dear Valued Guest, Thank you for staying at Radisson Hotel Varanasi! We appreciate spending your quality time to share your feedback online and we are delighted that your stay & experience with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Radisson Hotel Varanasi, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Afzal Nawaz Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The Ambience and the hospitality is good. Food is good and the clealiness is also excellent. Staff behaviour and reception staff are doing excellent job. Room service staff is also good and within no time they are serving with the required items
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AfzalRHG, Rooms Division Manager at Radisson Hotel Varanasi
Responded 22 Jan 2020
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward. Your special appreciations have been shared with the Room Service team and they have felt honored. It will be our pleasure to welcome you again, and make it another service experience to remember Warm Regards, Afzal Nawaz Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Radisson Hotel Varanasi
Summary
4.2
Very good
5,623 reviews
Rooms
3.0
Location
3.7
Service
3.8
What guests are saying
"My go to place when I want to eat tasty food and experience quality hospitality."
"One of the beat in service, food and well organized and clean room."
"One of the best services, room ambience and mouth watering cuisine ..."
More
Families
3.2
Couples
2.8
Business
3.7
Solo
2.8
Goibibo.com
4.1/5 · 416 reviews
Reviews
Search reviews
People often mention
Nishant Priyadrashi
1/5
5 minutes ago on Google
When I booked a room with Radisson Varanasi, it was my understanding that I will be get a service expected from a hotel of repute, but my experience was far from satisfactory.
To start with, at the portico/Gate their was no one scanning the Vehicle/Baggage (Serious Security lapse) nor was anyone at door to check passenger as per covid protocol.
The cost of Buffet was Rs 1200 with a very limited menu (Only one Non-Vegetarian item) and a very limited Veg menu and their was no starter to offer as well. Thus making the whole experience distasteful.
Further, I requested for a smoking room through email but again I was checked into a non smoking one and when I requested for change in room they blatantly replied that rooms are not available in spite of rooms available online on hotel website.
The room in which I was checked in had no marking of sanitization as expected in time of covid(Other hotel follows it strictly everything from door handle to remote are sanitized and put into a sanitized bag/Seal of sanitization).
Furthermore, In my room, the side of the bed had a rusted nail protruding out which is dangerous and not expected from a hotel of repute.It may cause serious injuries to guest in sleep. The list can go on e.g. minibar was empty, the refrigerator door facia was broken, linen was dirty etc.
If a management takes reviews seriously (Which I Doubt) than their is a lot to be taken care of.
Nishant Priyadrashi.
Summary
4.2
Very good
5,623 reviews
Rooms
3.0
Location
3.7
Service
3.8
What guests are saying
"My go to place when I want to eat tasty food and experience quality hospitality."
"One of the beat in service, food and well organized and clean room."
"One of the best services, room ambience and mouth watering cuisine ..."
More
Families
3.2
Couples
2.8
Business
3.7
Solo
2.8
Goibibo.com
4.1/5 · 416 reviews
Reviews
Search reviews
People often mention
Nishant Priyadrashi
1/5
5 minutes ago on Google
When I booked a room with Radisson Varanasi, it was my understanding that I will be get a service expected from a hotel of repute, but my experience was far from satisfactory.
To start with, at the portico/Gate their was no one scanning the Vehicle/Baggage (Serious Security lapse) nor was anyone at door to check passenger as per covid protocol.
The cost of Buffet was Rs 1200 with a very limited menu (Only one Non-Vegetarian item) and a very limited Veg menu and their was no starter to offer as well. Thus making the whole experience distasteful.
Further, I requested for a smoking room through email but again I was checked into a non smoking one and when I requested for change in room they blatantly replied that rooms are not available in spite of rooms available online on hotel website.
The room in which I was checked in had no marking of sanitization as expected in time of covid(Other hotel follows it strictly everything from door handle to remote are sanitized and put into a sanitized bag/Seal of sanitization).
Furthermore, In my room, the side of the bed had a rusted nail protruding out which is dangerous and not expected from a hotel of repute.It may cause serious injuries to guest in sleep. The list can go on e.g. minibar was empty, the refrigerator door facia was broken, linen was dirty etc.
If a management takes reviews seriously (Which I Doubt) than their is a lot to be taken care of.
Nishant Priyadrashi.
Read more
Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my third hotel in Benaras in the past 1 month after Madin and Taj Ganga. Madin is a totally 'Indian' hotel, yet it was miles ahead of Radisson. Radisson is an international chain and here it is run by a bunch of Banarsi Babus and UP Bhaiyas in their typical dysfunctional and inefficient style. From booking an airport pickup on the phone to check in to breakfast to the Coffee Shop to wifi to the hotel facilities, everything is UP style. Only desis will understand what this means! When I called to book airport pickup, the guy on the Travel Desk could not communicate coherently. Fortunately the car was waiting for me at the airport. When I reached Reception, it was a chaotic zoo not knowing where was the line. Each person was bust handling multiple guests at the same time. There was no one to help carry the bags to the room and eventually I did it myself in an elevator that is not meant for more than 2 people. Yet, I saw 10 people crammed in there making it a serious safety hazard. Wifi is useless and as good as not there. The hotel caters to bus loads of Chinese and local Bhaiyas. Fortunately I did not seee the Bhaiyas at breakfast, but the Chinese were making a nice mess all around as they usually do wherever they go. Tables were not cleared and even though there were many empty tables, it took 10 minutes to get a clean table. I saw dirty plates being stacked near the liive dosa counter. There was no sign of any manager. Breakfast was an average affair after the grandeur of Madin and Taj. Yet, Radisson has the same tarriff as the other two! They also have the gall to charge Rs. 1100 for lunch buffet in a city that does not have a single proper road. The bathroom is the old style with a bath tub and plastic shower curtain. Yuck! The only reason I ended up here is because most of the other top hotels were booked for the dates due to Shivaratri. Stay away from here if you can or be ready to experience first hand what it means to be a UP Bhaiya and their culture.
And lastly, Saurabh M, please do not respond with a patronizing and canned response.
And lastly, Saurabh M, please do not respond with a patronizing and canned response.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saurabh M, General Manager at Radisson Hotel Varanasi
Responded 19 Feb 2020
Dear Guest, Greetings from Radisson Hotel Varanasi!!! Thank you for your feedback on tripadvisor, we have noted your concerns and we are looking forward to welcome you back whenever you are in Varanasi. Regards Saurabh Mathur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hote is one of the best hotels in varanasi. I like to stay here always. Hotel staff is very courteous and giving me non smoking rooms alway. Now a days there arehand hand sanitizer kept everywhere to avoid spreading of corona.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Afzal Nawaz, Other at Radisson Hotel Varanasi
Responded 30 Jul 2021
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward. It will be our pleasure to welcome you again and make it another service experience to remember. Warm Regards, Afzal Nawaz Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
There are Serious faults in the AC of the rooms, Staff tells me it works only at 5-10 degrees which is freezing temperature. If keep the temperature at 24-25 degrees water is seen coming on the walls ceiling and floors just like how it will come inside a freezer of a fridge. Hot water was very mild and did not come at the right time. A/C is something the hotel staff definitely needs to look into as it cause serious health problems to guests
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Date of stay: September 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Afzal Nawaz, Other at Radisson Hotel Varanasi
Responded 15 Sept 2021
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Thank you for your review on tripadvisor. We have shared your feedback with concerned persons to take necessary action. We are looking forward to welcoming you back whenever you are in Varanasi. Thanking you & best regards, Afzal Nawaz Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to thank the entire team of East west,Bar and kabab factory.
There are so many outstanding experiences that will be difficult to express in this note.
I would mentioned the name of the team who is always impressed us during having meal and drink in the bar Pravesh ji and the team Amrish prabhu so helping.
Sachin Singh in the bar were extremely helpful and willing to handle the smallest of the requirements.
Thanks a lot visiting soon....
There are so many outstanding experiences that will be difficult to express in this note.
I would mentioned the name of the team who is always impressed us during having meal and drink in the bar Pravesh ji and the team Amrish prabhu so helping.
Sachin Singh in the bar were extremely helpful and willing to handle the smallest of the requirements.
Thanks a lot visiting soon....
Read more
Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Afzal Nawaz, Other at Radisson Hotel Varanasi
Responded 8 Jun 2022
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward. It will be our pleasure to welcome you again and make it another service experience to remember. Warm Regards, Afzal Nawaz Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are two aspects that make one's stay memorable at any place - food n housekeeping. And for Radisson Varanasi, both these services deserve extreme ratings. Extremely good food services, warm hospitality with personal touch experienced at East West coffee shop. Can't go without mentioning Reyaz and Chef Ankur for their warm n extremely cordial behavior towards guests, their attention to details and efforts in taking care of guests' taste is indeed applaudable. Had I been rating only for the restaurant, I would have gladly given them a 5.
At the same time, the housekeeping needs a lot of improvement to match the level of Radisson. During our stay of two days, our phone was out of service for one complete day and no one bothered to look into the complaint. The staff needs proper training. Despite putting DND on our room door, the housekeeping entered our room in our absence to deliver the laundry, which is a clear violation of privacy of guests. No provision of towels at swimming pool, and their are many details which I wouldn't like to get into. Overall the housekeeping staff needs to get trained better. The poor experience with housekeeping is what makes me hold the overall rating at 3
At the same time, the housekeeping needs a lot of improvement to match the level of Radisson. During our stay of two days, our phone was out of service for one complete day and no one bothered to look into the complaint. The staff needs proper training. Despite putting DND on our room door, the housekeeping entered our room in our absence to deliver the laundry, which is a clear violation of privacy of guests. No provision of towels at swimming pool, and their are many details which I wouldn't like to get into. Overall the housekeeping staff needs to get trained better. The poor experience with housekeeping is what makes me hold the overall rating at 3
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Afzal Nawaz, Other at Radisson Hotel Varanasi
Responded 22 Jun 2022
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Accept our immense gratitude for your wonderful review. It was a pleasure serving you and hope we will get more opportunities to create ‘wow experiences’. Your kind words have worked as motivation for my team who always put their best foot forward. It will be our pleasure to welcome you again and make it another service experience to remember. Warm Regards, Afzal Nawaz Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We did not expect the kind of experience we had at this Radisson. We came to the hotel at 8:30 am with a pre-booking but were not assigned a room till 10:30 pm because the staff was confused and the hotel was overbooked. We saw people come in and yell at the staff because either their bathrooms were stinking, there was no hot water, the a/c wasn't working, no one was sent up for help despite repeated requests, and so on.
Really disappointed and I hope they up their game soon.
Really disappointed and I hope they up their game soon.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Afzal Nawaz, Other at Radisson Hotel Varanasi
Responded 10 Oct 2022
Dear Valued Guest, Greetings from Radisson Hotel Varanasi! Thank you for your review on TripAdvisor. We have shared your feedback with the concerned persons to take necessary action, and the issues mentioned above have been resolved. We are looking forward to welcoming you back whenever you are in Varanasi. Thank you & best regards, Afzal Nawaz Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No, considering local culture hotel doesn't welcome unmarried couples.
Approximately 1300 Indian currency
Kashi Vishwanath Temple is around 25 minutes away from hotel regular traffic.
"Breakfast time should include dry nuts, neutrals, yogurt, chips and many other good dishes that are healthy and tasty."Read full review
"Ac and service is good in the rooms but that's pretty much the best thing. Rooms are old and beyond repair as most walls have water seapage issue. Definetly not a 5star"Read full review
"Parking seemed to be an issue but again we did not face anything as we came in hotel provided cabs. The hotel canb seemed very cheap and looks like local taxi "Read full review
…
PRICE RANGE
$166 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson varanasi, varanasi radisson
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
116
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingRADISSON HOTEL VARANASI | UPDATED 2024 Reviews & Price Comparison (India) - Tripadvisor
Frequently Asked Questions about Radisson Hotel Varanasi
What are some of the property amenities at Radisson Hotel Varanasi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Radisson Hotel Varanasi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Hotel Varanasi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Hotel Varanasi?
Yes, free parking is available to guests.
Are there opportunities to exercise at Radisson Hotel Varanasi?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Radisson Hotel Varanasi have airport transportation?
Yes, Radisson Hotel Varanasi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Hotel Varanasi?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel Varanasi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Hotel Varanasi?
The staff speaks multiple languages, including English and Hindi.
Is Radisson Hotel Varanasi accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.