The PL Palace Agra
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The PL Palace Agra

Mahatma Gandhi Road Sanjay Palace, Civil Lines, Agra 282002 India
Traveller (295)
Pavilion Room
Room & Suite (33)
Dining (22)

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Avg. $120 /night, 2/11 - 2/12
$218
per night
$169
per night
$120
per night

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About

#10 of 254 hotels in Agra
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.8 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Nestled in the heart of the city the PL Palace is within 08 KMs. of distance from the seven wonders of World -Taj Mahal.Agra Fort is just 10 minutes drive from Hotel.Sikandara & Fatehpuri Sikri are the nearest other Tourist places to visit during stay at PL Palace . 70 Rooms & Suites are Elegantly designed with all contemporary facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Rooftop bar
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Room features
Air conditioning
Fireplace
Private balcony
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Spanish, Hindi

Location

Mahatma Gandhi Road Sanjay Palace, Civil Lines, Agra 282002 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Kheria Airport
Aligarh Airport
74.8 km
See all flights
4.5
4.5 of 5 bubbles904 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The PL Palace Agra enjoys a prime location near Raja ki Mandi station and the city center, which has earned it praise from numerous guests. While some reviewers appreciate the hotel's cleanliness, spaciousness, and the professional demeanor of some staff members, others have called for updates, reporting outdated rooms and furniture, and occasional lapses in service quality. Opinions on the hotel's value and atmosphere are split, with guests commending the business-standard ambiance but noting areas in need of renovation. Amenities generally satisfy, though room service has room for improvement.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory

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  • 80
  • 21
  • 14
  • 31
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Detailed Reviews
Dancer Boy M wrote a review Mar 2023
Agra, India
5.0 of 5 bubbles
Loved the place. They made our stay truly comfortable Stay and memorable. We were celebrating my spouse's birthday and they provided us with a free upgrade and a cake to celebrate Room Cleaning Very Hygenic Staff Very Careful and Decorated my Room the occasion. Would definitely visit Again Thank you idarish and zeba mam
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from THE P L PALACE RESERVATION DEPT, Guest Services / Front Office at The PL Palace Agra
Responded 25 Mar 2023
Dear Valued Guest, Greetings from The P L Palace Agra!!! We are truly thankful to you for writing this wonderful review. We are glad you had enjoyed our services. It is a pleasure to read such a positive comment and to know we could showcase the true standards of The P L Palace hospitality. Such feedback serves as a great motivation for our team. It has always been our focus to provide consistently high-quality service to all our guests. We look forward to welcoming you back soon! Warm Regards, ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nikhil M wrote a review Dec 2023
4.0 of 5 bubbles
I stayed at PL Palace, Agra for 2 days along with my family (wife & kids). There were a lot of small glitches right from the start of our check-in. Due to peak season (Christmas weekend), the property was sold out and we could neither get an early check-in into the hotel nor a free upgrade but I would like to commend the front office staff (Deepali, Bushra & Zeba) for handling the situation amicably and with a lot of patience.

Though the stay was largely comfortable and relaxing, I would like to point out a few points where the hotel definitely needs to improve:

1. It is definitely not the newest hotel in town and needs a bit of renovation both from outside and within the rooms. Considering the cost/night that I had to pay during this peak season, the room seemed a bit on the costlier side.

2. The breakfast buffet service was great (Restaurant: Made in Punjab) but definitely the spread needs to be enhanced if they want to pitch themselves as an excellent 4 star hotel.

3. The room service (again for small glitches) was great but ideally should not have been required.

In the end, I would want to say that their strongest point (asset) is the people they have employed (their workforce) which makes it a good place to stay.
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ZEBA KHAN RESERVATION MANAGER, Guest Services / Front Office at The PL Palace Agra
Responded 7 Jan 2024
Dear Valued Guest, Greetings from The P L Palace Agra!!! At the outset allow me to thank you for your patronage towards The PL Palace, Agra. We sincerely appreciate your time in sharing your experience at our hotel and detailed description of our product and services on Trip Advisor We are happy to know that you appreciated the front office team. Really thank you for the compliment! I am extremely distressed to note about your few points where needs to improve I have shared your feedback with the concerned departments and we shall definitely look into the same. It has always been our focus to provide consistently high-quality service to all our guests. We look forward to welcoming you back soon! Warm Regards, ZEBA KHAN
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
NISHI SHARMA wrote a review Jun 2022
New Delhi, India
5.0 of 5 bubbles
The stay at PL PALACE Agra was superb. We are a family of four. We came with our children and enjoyed the event of roof top the live singer was amazing His singing mesmerised us. Kids also enjoyed the swimming pool, winpool game enjoy my kid's, Housekeeping staff is very courteous and made our stay very comfortable. Last but not the least food was sumptuous. ZEBA conducted us through this visit smoothly. The entire staff in the Front Office was very polite and courteous.

We are very satisfied with this stay at PL PALACE
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from THE P L PALACE RESERVATION DEPT, Guest Services / Front Office at The PL Palace Agra
Responded 20 Jun 2022
Dear Valued Guest, I take this opportunity on behalf of my entire team to thank you for taking out time and effort to review us on TripAdvisor. Our pledge remains to be the best when it comes to serving with the top-notch services as per our hospitality standards. We pay attention to the most intricate details. The team devote themselves for curating the most personalized experience contributing towards a lasting memory for our guests. We hope we could satisfy you with your needs and looking forward to host you soon! Best regards, ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shubhankar wrote a review Sept 2022
5.0 of 5 bubbles
The staff is extremely friendly and very helpful.... Always having a polite behaviour with the guest specially ZEBA she was always carrying a smiley face and very friendly. The hotel was wonderful I stayed for celebrating my anniversary she give us best specious big room the everything was great during my stay
Will recommend all the people to stay here
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from THE P L PALACE RESERVATION DEPT, Guest Services / Front Office at The PL Palace Agra
Responded 14 Sept 2022
Dear Valued Guest, Greetings from The P L Palace Agra!!! We are truly thankful to you for writing this wonderful review. We are glad you had enjoyed our services. It is a pleasure to read such a positive comment and to know we could showcase the true standards of The P L Palace hospitality. Such feedback serves as a great motivation for our team. It has always been our focus to provide consistently high-quality service to all our guests. We look forward to welcoming you back soon! Warm Regards, ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travewrite wrote a review Oct 2023
New Delhi, India
5.0 of 5 bubbles
The hotel is strategically placed to go to all nearby places. A very clean and maintained hotel.
The breakfast spread was awesome and catered to all types of cuisines suitable for a morning meal.
We ordered room service, and the meals were hot, well-prepared and tasty.
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: If travelling by car, do make additional arrangements for the driver. There is no driver's room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ZEBA KHAN RESERVATION MANAGER, Guest Services / Front Office at The PL Palace Agra
Responded 19 Nov 2023
Dear Valued Guest, Greetings from The P L Palace Agra!!! We are truly thankful to you for writing this wonderful review. We are glad you had enjoyed our services. It is a pleasure to read such a positive comment and to know we could showcase the true standards of The P L Palace hospitality. Such feedback serves as a great motivation for our team. It has always been our focus to provide consistently high-quality service to all our guests. We look forward to welcoming you back soon! Warm Regards, ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wander22735174230 wrote a review Aug 2024
2.0 of 5 bubbles
Exceedingly unsatisfactory. Despite my frequent complaints to management hot water could not be provided for shower early morning or evening . A BASIC REQUIREMENT of any hotel let alone any hotel which claims 4 star status. This hotel does not deserve that rating .
When I tried to complain to front desk staff early morning one staff only and he was asleep in side room .
Insufficient towels were provided .
Corridors often littered with dirty dishes from room service .
Good for western palate was. Not plentiful or tasty
Read more
Date of stay: August 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ZEBA KHAN RESERVATION MANAGER, Guest Services / Front Office at The PL Palace Agra
Responded 25 Aug 2024
Dear Valued Guest, At the outset allow me to thank you for your patronage towards The PL Palace, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. We thank you once again and sincerely hope you give us another opportunity to wow you with our The PL Palace, hospitality. Thanks & Regards..... ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camper27322320492 wrote a review Sept 2024
5.0 of 5 bubbles
I stay in hotel pl palace agra that was very wonderful experience for me I m very thrilled with the services and staff they are so polite and helpful. Specially the front office team they help me for arrival time they took my luggage in my room they treat me very well . Like Shivam, Roshni, nairish,Aman ,Raju . The food was mouth watering and the serviced me like a professional. I really appreciate there service. Highly recommend this hotel .
Read more
Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anshu T wrote a review Nov 2022
5.0 of 5 bubbles
I stayed here with my husband during our visit to Agra. From the moment we arrived the staff were warm, friendly and helpful. Our room was amazing, it was spacious, spotless and had a view of the City.
Especially thanks to Mr. Kuldeep for easy check in and provided a good room. breakfast is served is lovely with a beautiful space
Overall we loved our stay and the helpfulness and exceptional service of the staff is what made the stay as fantastic as it was.
Even with road works going on directly outside the hotel we found our room quiet and peaceful.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from THE P L PALACE RESERVATION DEPT, Guest Services / Front Office at The PL Palace Agra
Responded 28 Nov 2022
Dear Valued Guest, Greetings from The P L Palace Agra!!! We are truly thankful to you for writing this wonderful review. We are glad you had enjoyed our services. It is a pleasure to read such a positive comment and to know we could showcase the true standards of The P L Palace hospitality. Such feedback serves as a great motivation for our team. It has always been our focus to provide consistently high-quality service to all our guests. We look forward to welcoming you back soon! Warm Regards, ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PrithviHaldea wrote a review Mar 2024
New Delhi, India
3.0 of 5 bubbles
A very routine hotel. The rooms were small, the bathroom also small, room service very ordinary, staff very cold, food was also ordinary. Set in a business district, it is surrounded by concrete. Didn't feel one was in theh historic city of Agra
Read more
Date of stay: January 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ZEBA KHAN RESERVATION MANAGER, Guest Services / Front Office at The PL Palace Agra
Responded 6 Jul 2024
Dear Valued Guest, At the outset allow me to thank you for your patronage towards The PL Palace, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. We thank you once again and sincerely hope you give us another opportunity to wow you with our The PL Palace, hospitality. Thanks & Regards..... ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
krishan lal wrote a review May 2022
5.0 of 5 bubbles
Ms.ZEBA, you are doing a fabulous job at PALACE Agra. I would like to mention that you and your team make sure that whenever I stay here it's always comfortable. I would also recommend this hotel for long stays as the food served is completely fresh and variety of cuisines are available.

Thanks to all team for making my stay memorable ☺️☺️
Read more
Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from THE P L PALACE RESERVATION DEPT, Guest Services / Front Office at The PL Palace Agra
Responded 2 Jun 2022
Dear Valued Guest, I take this opportunity on behalf of my entire team to thank you for taking out time and effort to review us on TripAdvisor. Our pledge remains to be the best when it comes to serving with the top-notch services as per our hospitality standards. We pay attention to the most intricate details. The team devote themselves for curating the most personalized experience contributing towards a lasting memory for our guests. We hope we could satisfy you with your needs and looking forward to host you soon! Best regards, ZEBA KHAN
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Bright Future i
9 contributions
now it's only p l palace. lords name is no more. their service standard is not matching with 4 star hotel
omgaqwe asked a question Dec 2016
Unmarried couples are allowed?
Answer from Global Traveler
Agra, India414 contributions279 helpful votes
Yes
DayTrip57296378123 wrote a tip Aug 2024
1 contribution
5.0 of 5 bubbles
"Good "
Read full review
Abhi wrote a tip Aug 2024
Ahmedabad District, India12 contributions
5.0 of 5 bubbles
"You can definitely try to stay in the pl place Agra "
Read full review
SSGhaziabad wrote a tip Jan 2024
Greater Noida, India16 contributions22 helpful votes
2.0 of 5 bubbles
"Overpriced food and not a great breakfast spread. Staff is not well trained."
Read full review
Travewrite wrote a tip Oct 2023
New Delhi, India19 contributions4 helpful votes
5.0 of 5 bubbles
"If travelling by car, do make additional arrangements for the driver. There is no driver's room."
Read full review
Anuj S wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"Fantastic "
Read full review
Not the right property for you?
There are more places to choose from in the Agra area.
PRICE RANGE
$94 - $170 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshAgra DistrictAgra
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE PL PALACE AGRA - Updated 2025 Hotel Reviews & Price Comparison (India) - Tripadvisor

Frequently Asked Questions about The PL Palace Agra
Which popular attractions are close to The PL Palace Agra?
Nearby attractions include Play Safari (0.5 km), Sanjay Place (0.3 km), and Sanjay Cinema (0.4 km).
What are some of the property amenities at The PL Palace Agra?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The PL Palace Agra?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The PL Palace Agra?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The PL Palace Agra?
Yes, free parking is available to guests.
What are some restaurants close to The PL Palace Agra?
Conveniently located restaurants include Cafe' G, The Wok Bar, and Urban Deck.
Are there opportunities to exercise at The PL Palace Agra?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The PL Palace Agra?
Yes, dry cleaning and laundry service are offered to guests.
Does The PL Palace Agra offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The PL Palace Agra?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The PL Palace Agra?
Many travellers enjoy visiting Taj Mahal (4.7 km), Tomb of Akbar the Great (5.6 km), and Shah Burj (0.8 km).
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