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Gracious interiors, personalised service and Howard Plaza The Fern Agra's unique location are complemented by Agra's glittering monument to love, the Taj Mahal, this tranquil retreat is an best spot for a business or leisure stay, offering a magnificent view of The Taj Mahal from Beautiful roof top Terrace Restaurant and a fine spread of Indian Delicacies. All the exclusive 86 well appointed rooms in this hotel near Taj Mahal are incorporated with safety lockers, In-room mini bar, and LED Televisions. In order to maintain the highest standards of hospitality and luxury, Howard Plaza The Fern Agra also offers currency exchange, tour desk, wake-up service and many more facilities that make more than just a comfortable stay. Incorporating business facilities like wireless internet access, comfortable furnishing and well trained staff for assistance, our hotel in Agra is well-suited for corporate as well as leisure traveler.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Hindi
Location
Fatehabad Road, Agra 282001 India
Howard Plaza - The Fern Agra
3,221 reviews
Getting there
Great for walkers
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Howard Plaza The Fern in Agra is frequently celebrated for its serene and upscale atmosphere, though some guests have encountered disruptive music at night. The service garners mixed opinions, with accolades for the staff's friendliness contrasting with remarks on occasional sluggishness in service and cleanliness. Its location is a highlight, with the Taj Mahal within easy reach, enhancing its appeal.
While the hotel offers a decent array of amenities and food options near attractions, some visitors have pointed out that cleanliness and upkeep could be better. Rooms are generally commended for their cleanliness and features, yet issues with noise and maintenance have been noted. The hotel is considered to offer reasonable value, despite some feedback suggesting that the dining options could be more cost-effective.
Location
Convenient
Atmosphere
Soothing
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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We had one if the most enjoyable stay at this delightful hotel.
The welcome & check in, was very professionally handled by Ms. Shabiya.
The renovated "Winter Green" rooms on the 3rd floor were well appointed with all necessary comforts like good bed mattresses and pillows, tea coffee maker, executive chair and a plush sofa chair and window sette. Fruit platter and cookies with hotels compliments. Very clean and sanitized bathroom, with biotique brand toiletries , soft towels and a hair dryer.
The room service, housekeeping and restaurant services were absolute delight. The food quality, presentation, taste and portions were excellent.
The roof top social bar - Qairo is a must visit, with its dramatic setting, excellent cocktails, and exotic dishes.. Again presented with a style and panache usually found in expensive upmarket restaurants. The crew too was very hospitable and welcoming and attentive. Kudos to Mr. Rahul and Mr. Sadiq for providing a fabulous rooftop culinary experience.
Our congratulations to the General Manager and the owners. They are doing a great job of running an efficient yet very delightful hotel.
Please do convey our heartfelt thanks to all the hotel staff or providing our family with such a memorable experience.
We would highly recommend this pleasant hotel to all travelers who would like to have a short stay at Agra with supreme comfort at a very good value for money pricing.
With sincere regards Ipsita and Anand
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overall experience is good . In wash room handle of shower came into hand and was not able to use it. Food overall felt average Staff was good and cordial and spl mention Ms Archi Audio system was not upto the mark need to improve it . Room cleanliness especially floor can be improved
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOWARD PLAZA THE FERN, Other at Howard Plaza - The Fern Agra
Responded 13 May 2024
Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for choosing to stay at Howard Plaza-The Fern, Agra We're glad to hear that you had a good overall experience during your stay, but we're sorry to learn about the issues you encountered. We apologize for the inconvenience caused by the shower handle in the washroom. Rest assured, we will address this promptly to ensure it's fixed for future guests. Regarding the food quality, we appreciate your honest assessment. We are continuously striving to enhance our culinary offerings and will take your feedback into consideration for improvement. It's delightful to hear that you found our staff, especially Ms. Archi, to be friendly and accommodating. We will make sure to pass on your compliments to her and the rest of the team. We look forward to your next visit. Warm Regards, Kalyani Daagar
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Howard Agra is a really nice place, gives a premium feeling without paying much of a premium price. Even better is the location at which the place is located. One small suggestion/feedback would be to provide a towel near the bathroom entrance to avoid room getting dirty. We were even allowed to keep luggage in the cloak room and collect them after around 5 hours. Special thanks to Rashi, Guest Relation Manager for handling us with care.
Will be visiting again.
Swapnil.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very old hotel desperately in need of repairs and cleaning. Rooms were decent size but flooring was old and needed repairs. Sofas in the rooms were also never dry cleaned as it had liquid and food stains on them. Cockroaches were also commonly seen in the bathrooms and we complained about it several times to housekeeping staff. Room service was bad with front desk often not picking up the phone. One had to go down and complain to get simple things like room service done. Lobby was also not kept property with stains all over the carpet. Doors were chipped and the whole room & lobby smelled of dampness. Three good things were breakfast, their rooftop bar Qairo and proximity to the market. Certainly not worth my time or money. One can get newer properties at the same or lesser price. Will not recommend this to anyone.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Check room for cleanliness and hygiene before accepting keys. Include breakfast with room tariff...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOWARD PLAZA THE FERN, Other at Howard Plaza - The Fern Agra
Responded 25 Aug 2024
Dear Mr. Anshuman, Greetings from Howard Plaza-The Fern, Agra! We're genuinely concerned to read about your experience. It's clear that we've missed the mark in maintaining our hotel to the high standard we strive for. Addressing the issues you've encountered, such as the room conditions, cleanliness, and pest control, is our top priority, and we are taking immediate steps to rectify these problems. Your feedback on room service responsiveness is also being addressed with our team to ensure prompt and efficient service going forward. Ensuring our lobby presents a welcoming atmosphere is important, and we acknowledge the shortfall in this area. We are, however, pleased to hear that you enjoyed the breakfast, our rooftop bar Qairo, and the hotel's location. We understand the importance of these aspects in creating a positive hotel experience. Rest assured, your input helps us focus on what matters most to our guests, and we're committed to making necessary improvements. We hope to have an opportunity to demonstrate a level of service and hospitality that not only meets but exceeds your expectations. We sincerely apologized for the inconvenience caused and look forward to another opportunity of welcoming you again. Warm Regards , Kalyani Daagar
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Location very central so is noisy. This hotel could do with a revamp. We were shown 3 rooms on the second floor. 1st one looked very run down and bathroom was very tired looking and very unappealing. 2nd room shown was slightly better but again bathroom wad an issue. 3rd room shown. No net curtains. There had been a leak of some sort, so the cushions on the seating area were stained. Paint works around window was peeling and black. The hallway to these rooms was dark . Walls had peeling paint. Not the look of a four star hotel. Complained to the general manager and we got a room on the 3rd floor. This was completely of a different standard to the 2nd floor and is what a four star hotel room should be like. Breakfast room needs to be freshened up as looking dark and old fashioned. More variety for western guests and more fruits rather than vegetables at breakfast.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am writing this email with deep regret and a heavy heart to share the deeply disappointing experience I had at Howard Plaza during my daughter's birthday celebration. Instance 1: Check-In Issues At the time of check-in, I was assigned a room that smelled heavily of smoke. Upon my request to change the room, I was asked to wait and have lunch in the meantime. My daughter vomited during this time, and we were served burnt sandwiches, khichdi, and French fries, which were far from satisfactory. I was finally given a room only at 4:15 PM, causing significant inconvenience. Instance 2: Poor Service and Staff Behavior While raising my concerns at the reception, I was left unattended and felt extremely insulted. In frustration, I had to tap on the desktop to get the staff's attention, and I am now being blamed for damaging it, which is entirely baseless. Instance 3: Disregard for My Daughter’s Birthday Despite calling the reception multiple times and visiting it twice to request food for my daughter (who needed medicine), we only received cookies after a 45-minute delay. I had specifically requested assistance with cake cutting in the restaurant to make my daughter's 7th birthday special, which had been promised by Mr. Bharath during the booking call. However, this request was outright denied by the staff, leaving us humiliated and my daughter in tears. Instead of any apology, I was rudely told to check out without notice, forcing me to spend ₹25,000 to book a last-minute celebration at the Hilton. Behavior of Staff Both Mr. Bharath and Mr. Harsh displayed rude and unprofessional behavior. When I raised concerns, they abused me and made me feel extremely disrespected. Although Mr. Harsh acknowledged my concerns and initially assured me of a refund via email, he is now denying it entirely. I strongly urge you to take immediate and appropriate action against the staff involved and process a full refund for the distress and financial loss caused by this experience. I hope Howard Plaza values its customers and ensures that such incidents do not occur in the future. Looking forward to your prompt response. Best regards, Aayushi Banerjee Senior Program Manager @Great Learning 9949862200, 9959020587
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The experience is very good specially the breakfast and the behaviour of staff. Room cleaning service is also very prompt and provide the service within 15 min of time. The welcome is very good and the behaviour of staff during checkout is also very polite. Archi, Ritu and Ravi at the reception desk is very professional.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOWARD PLAZA THE FERN, Other at Howard Plaza - The Fern Agra
Responded 23 Jul 2024
Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for choosing to stay at Howard Plaza-The Fern, Agra and for sharing your experience. We strive to provide memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us. We are proud to have a team of dedicated and experienced colleagues who work tirelessly to take care of every guest. Your overwhelming words about our staff members have been received with great delight. Warm Regards, Kalyani Daagar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pillows are the fluffiest items I have ever laid my head on. The bed sinks you into the cloud of relaxingness as you feel you’ve reached maximum comfort. Bathrooms are the cleanest and most well kept I’ve ever had and there was a connecting door which allowed us to communicate with each other while being allowed to sleep in different beds. Overall, best hotel I’ve ever stayed at!!! 100% recommend😊😊
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOWARD PLAZA THE FERN, Other at Howard Plaza - The Fern Agra
Responded 23 Jul 2024
Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for choosing to stay at Howard Plaza-The Fern, Agra and for sharing your experience. We strive to provide memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us. We are proud to have a team of dedicated and experienced colleagues who work tirelessly to take care of every guest. Your overwhelming words about our staff members have been received with great delight. Warm Regards, Kalyani Daagar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is very nice for family .. staffs are very nice and helping... must visit place... Breakfast is very tasty, hygienic. Will recommend all my friends to visit this place when they visit Agra... All the staffs are very soft spoken. Mr Devendra helped us a lot here...
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOWARD PLAZA THE FERN, Other at Howard Plaza - The Fern Agra
Responded 18 Aug 2024
Dear Guest, Greetings from Howard Plaza-The Fern, Agra! We're absolutely delighted to hear that your experience with us was enjoyable, especially your commendations about our breakfast and the level of hygiene. It's great to know that our staff, particularly Mr. Devendra, provided you with the assistance you needed to make your visit memorable. We look forward to welcoming your friends and hope they'll have the same positive experience when they come to Agra. Your recommendation is genuinely appreciated and it gives us great encouragement to maintain the high standard of hospitality that you admired. Thanks for taking the time to share your thoughts, and we can't wait to have you with us again! We are proud to have a team of dedicated and experienced colleagues who work tirelessly to take care of every guest. Your overwhelming words about our staff members have been received with great delight. Warm Regards, Kalyani Daagar
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Overall, our stay was fine however this is quite a noisy hotel, rooms open out into a large central foyer so you can hear people in there quite easily, especially the closer your room is to the foyer. We also heard quite clearly the people in the room above us.
Breakfast was fine however I accidentally spilled some coffee, making quite a big puddle on the floor. This was a dangerous fall hazard. I informed the staff, there were about 4, not busy as there was only one other group in the restaurant at the time. No one cleaned it up. After 5 minutes, I dropped a napkin on it so myself or other people arriving would not fall over.
It was not wiped for more than 15 minutes. I worked it out when a different team member arrived, not a waiter but a cleaner. I feel it was dangerous to leave a hazard such as this unattended for such a long period of time simply because it was not a waters “ responsibility” If there had been a fall, the hotel could have been liable.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOWARD PLAZA THE FERN, Other at Howard Plaza - The Fern Agra
Responded 22 Sept 2024
Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for choosing to stay at Howard Plaza-The Fern, Agra and for sharing your experience. We strive to provide memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us. We are proud to have a team of dedicated and experienced colleagues who work tirelessly to take care of every guest. Your overwhelming words about our staff members have been received with great delight. Warm Regards, Kalyani Daagar
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I believe use of pool is restricted to hotel occupants only. Haven’t asked though but I guess their spa may be used by hotel guests for a fee. You can probably try calling the hotel front desk to confirm. Thanks.
Kuala Lumpur, Malaysia2 contributions1 helpful vote
Yes they do have buggy service up to the security check point . Beyond the front arch to the Taj Mahal is by foot though. But it’s a manageable distance especially for the awesome Taj Mahal view .
There are more places to choose from in the Agra area.
PRICE RANGE
$89 - $120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard sarovar portico hotel agra, park plaza hotel agra, park plaza agra, agra park plaza, howard park plaza agra
FORMERLY KNOWN AS
Howard Sarovar Portico
LOCATION
IndiaUttar PradeshAgra DistrictAgra
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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