Casino Hotel, CGH Earth
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Casino Hotel, CGH Earth

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Casino Hotel, CGH Earth
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About

4.5
#20 of 398 hotels in Kochi (Cochin)
3.8 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
This Art Decor Styled hotel captures the essence of Cochin, which is at once cosmopolitan and traditional and enables you to travel gracefully between these two worlds - right from that moment when you are greeted into the hotel with a warm welcome. From then on you experience the richness of simple, natural, yet elegant interiors of the hotel that carries tradition and modernity with elan. You'll experience this duality of space and time even in our restaurants and in the exotic fare - ethnic, Indian and continental - that is dished out, which is perhaps why, an experience at Casino Hotel is so exotic, yet so familiar.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Valet parking
Fitness / spa changing rooms
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Hindi, Tamil

Location

KPK Menon Rd Willingdon Island, Kochi (Cochin) 682003 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Kochi Airport
25.1 km
See all flights
4.5
4.5 of 5 bubbles1,380 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Casino Hotel, CGH Earth, is often praised for its array of amenities, including a popular pool and various dining options, and while the service is lauded for its attentiveness, some guests suggest that the rooms could benefit from a refresh. The hotel's commitment to cleanliness receives high marks, contributing to the overall comfort of the stay. While the ambiance is celebrated for its traditional and colonial charm, opinions on the location are mixed, with some finding it less accessible. However, many travelers consider the hotel a good value, offering affordable luxury.
Location
Secluded
Atmosphere
Traditional
Rooms
Comfortable
Value
Affordable
Cleanliness
Pristine
Service
Attentive
Amenities
Well-appointed

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1,380Review11Q+A100Room tips
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Detailed Reviews
Stephen B wrote a review Feb 2020
Derry, United Kingdom
4.0 of 5 bubbles
Modern appearance hotel on Willingdon Island which is some distance away from major historical sites or downtown malls. These are accessible in bout 15- 20 mins by taxi or occasionally tuktuk. The rooms are decent size with peponderance of heavy wooden furniture requiring a little upkeep. No room safe, money exchange available,wi-fi somewhat variable. Outdoor pool and poolside bar. Staff pleasant and helpful though not plentiful in afternoon at pool! Good quality food including beef and pork with perhaps a few less authentic Indian dishes. There is a public hospital opposite which was very handy for any of the group with the dreaded belly ache and worse
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FEEDBACKfromCGHEarth, Manager at Casino Hotel, CGH Earth
Responded 19 Mar 2020
Dear Guest, Thank you so much for taking the time to write to us. We’re glad you were pleased with your well appointed room as well as the spread at the restaurants. We appreciate your kind comments on the amazing customer service received. We have also noted your additional comments and assure you that we will definitely work on the same. Hope you will stay with us again sometime. Best regards, George Joseph | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheela Panicker wrote a review Dec 2020
5.0 of 5 bubbles
My 8 day stay at Casino was a great experience. COVID time anxieties gave way to an enjoying stay, with the hospitality and excellent service of the staff. While Melvin helped me to settle in after sanitation of bagage etc., Sapan from Dining sends me daily menu to select from, with suggestions. Had a chance to talk to the Cheff Asifali - so very passionate about his job.
Paul at the front desk did everything official go smooth - from reservation,liasing with Gov.authorities on COVID protocols, arrange Covid test, till check out.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales CASINO HOTEL, General Manager at Casino Hotel, CGH Earth
Responded 3 Jan 2021
Dear Guest, Greetings from Casino Hotel, Cochin. Thank You for your valuable feedback about our hotel services and specially mentioning our associates who you felt have done their best. The kind words will definitely motivate the team to ensure they continue their effort to make things better. Thanks & Regards, George Joseph General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
PurnimaMohanlal wrote a review Feb 2020
4.0 of 5 bubbles
Stayed at Casino Hotel for 2 nights as part of South India tour. Very courteous staff. No request was too much for them - extra towels, water in the room all Complimentary and served promptly with a smile. Wonderful service at the restaurant buffet which was inclusive in our package. The restaurant manager Syam attended to us at dinner and also went out of his way by serving us a dish not on the buffet. On our last evening he further impressed us with a ‘see you soon’ cake!
Service at this hotel certainly lives up to Indian hospitality that tourists have come to enjoy.
Overall a comfortable hotel with all amenities.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FEEDBACKfromCGHEarth, Manager at Casino Hotel, CGH Earth
Responded 19 Mar 2020
Dear Guest, It was a pleasure to have you stay at The Casino Hotel and I thank you for sharing such a wonderful review on TripAdvisor. We're glad knowing you were pleased with our well appointed room as well as the spread at the restaurants. We appreciate your kind comments on the amazing customer service received. Hoping you will stay with us again sometime. Best regards, George Joseph | General Manager
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wilv402 wrote a review Jan 2020
Wamberal, Australia
3.0 of 5 bubbles
The staff and the pool are the highlights of the Casino Hotel in Kochi.
The staff were willingly helpful at any time.
The 20 metre pool is meticulously clean and a pleasure to use.
One night we enjoyed a delicious meal in the hotel’s seafood restaurant.
The hotel is located on Willingdon Island, away from the main attractions in Kochi. The island is mostly an industrial area.
Sometimes it is better to be out of the ‘tourist bubble’. Travelling into Fort Kochi or to other destinations certainly gave us an understanding of the geography of the city.
Adjacent to the hotel are a few super cheap places to eat.
Taxis are available 50 metres from the hotel. Negotiate the fare beforehand. It cost four of us 500 Rupees to reach Fort Kochi. We then walked or used tuk tuks to move around the sites of Fort Kochi.
Often the taxi or tuk tuk driver will wait for you and be like a tour guide.
We found every driver to be friendly, honest and knowledgeable. Just remember to negotiate the fare.
Alternatively, there are ferries from two terminals on the island.
The ferries are an interesting but fun challenge. We learnt that you can purchase a ticket on the boat, so no need to line up in the separate gender lines at the ticket office.
There is a small and interesting museum on the island detailing the local maritime and engineering history. If you visit, it’s likely you’ll have the place to yourself.
At the Casino Hotel rooms are presently being refurbishing, so guests need to tolerate the related noise.
The room we stayed in for three nights was comfortable. The king bed had the best mattress of any hotel we used in Kerala.
The kettle and hair dryer did not work. I expect the room we stayed in is on the refurbishment list, as the bathroom, although totally serviceable had mouldy tiles and the bath was permanently stained and slippery due to it being plastic.
There are advantages and disadvantages to staying at this hotel.
I hope this review assists in making a choice of where to stay in Kochi.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FEEDBACKfromCGHEarth, Manager at Casino Hotel, CGH Earth
Responded 14 Feb 2020
Dear Guest, Thank you so much for taking the time to write to us. We’re glad you were pleased with the spread at our restaurant. We appreciate your kind comments on the amazing customer service received. We have also noted your additional comments with regard to room and bathroom and will be worked upon. Hope you will stay with us again sometime. Best regards, George Joseph | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Preeti Rai wrote a review Aug 2021
5.0 of 5 bubbles
Had a wonderful stay at Casino. The team was extremely humble and accommodating for all our needs.

Team was led by Mr. Gagan in an extremely professional manner. He is an extremely professional and thorough gentleman

On the reception we were always welcomed with a smile and responded promptly by Melbin and Bibin

Rahul and shrijith did a great job in housekeeping for keeping our room spic and span. Also the laundry was always delivered in time.

From the dining area, we received an excellent hospitality from Melvin and Vaisakh......all our requirements were always catered and taken care of along with their team in the kitchen and room service staff.

We had a long stay at Casino for approximately 1 n half month and the stay was extremely satisfying.

I am sure with such a great team and able leadership of Mr. Moorthy and Mr. Gagan, the organization will go a long way and our country will also keep on progressing....

Thank you team Casino....will look forward to stay with you guys again in future
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from From the, General Manager at Casino Hotel, CGH Earth
Responded 19 Sept 2021
Dear Guest , Greetings from Casino Hotel – CGH Earth ! We would like to thank you for choosing Casino Hotel – CGH Earth as your accommodation choice during your recent stay in Casino Hotel and for taking the time to post your feedback. It is our endeavor to provide our guests with a memorable service experience and I am happy to note that we were able to deliver this to you. I have shared your feedback with the entire team and they are humbled by your praise and recognition. The team and I look forward to welcoming you back and assure you of our best services at all times. Best Regards Vijay Joseph Casino Hotel
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debs_dw wrote a review Feb 2020
Nedderton, United Kingdom
3.0 of 5 bubbles
Set on a man made island, hotel sign infers 5 star. Not a western 5 star but a good 3 or low 4 really. Best bit is heated swimming pool, fish restaurant with outdoor bar. Rooms on ground floor are renovated but have a strong smell of damp possibly due to the high humidity here. We refused the first room (102, it stunk, bed was damp wet, kettle and phone didn’t work) and after seeing 3 more we chose 106 as was modernised and least smelly. They sprayed some air freshener and I used perfume beside the AC unit to distribute around the room. At least the bed was dry in this room. They tried hard to accommodate us and apologised for the inconvenience. Unfortunately, as we got into bed we noticed dried blood stains on the underside of the duvet. Yuk! Housekeeping came and stripped the whole bed and remade it, again apologising. Buffet restaurant had some food choices but service not great.
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Date of stay: February 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ground floor rooms are renovated. Room 103 least smelly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FEEDBACKfromCGHEarth, Manager at Casino Hotel, CGH Earth
Responded 19 Mar 2020
Dear Guest, Thank you for taking the time to write to us. It is quite disappointing to note that you were not pleased with your stay at our hotel. We take pains to make our customers feel at home, but I see that this did not happen in your case. Your additional feedback has been noted and worked upon. Hope this does not dampen your spirits to visit us again in future, where we assure you our best services and attention. Best regards, George Joseph | General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah S wrote a review Jan 2020
5.0 of 5 bubbles
We ended up staying at the Casino Hotel on Willingdon Island in Kochi when the original hotel in our tour package was fully booked. Our tour operator, GeTS Holidays, suggested the Casino Hotel as one of two other options. We are so thrilled to have stayed at the Casino for two nights as it was definitely a highlight of our trip to India. The facilities are beautiful, the service is 5 star and the seafood restaurant produced one of the most memorably delicious fresh seafood meals we have ever enjoyed. The hotel offers a delightful Kerala ambience and welcome. We only wished we could stay longer! We'd definitely love to visit again and stay at the Casino Hotel!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FEEDBACKfromCGHEarth, Manager at Casino Hotel, CGH Earth
Responded 13 Feb 2020
Dear Guest, Thank you so much for taking the time to write to us. We’re glad you were pleased with your well appointed room as well as the spread at the restaurants. We appreciate your kind comments on the amazing customer service received. We have also noted your additional comments. Hope you will stay with us again sometime. Best regards, George Joseph | General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FarAway26217254823 wrote a review Jan 2023
5.0 of 5 bubbles
Casino CGH Earth is located in Willingdon Island in Kochi. As per the staff it is one of their flagship properties and it definitely reflects.
Extremely helpful and courteous staff at the reception and housekeeping. The front desk staff was kind to provide us information about travel and food around the city. Amazing ambience, especially the lights made from receipts and bills!!

Our room service and housekeeping was kind enough to rearrange our messy room and items which we had cluttered and also left us a really kind note with a cute towel elephant. The customer experience and interactions were top class.

The location is far from fort kochi but so accessible to go to any island in kochi. The Willingdon island ferry is 9-10 mins walking from casino and only 6 rs to travel anywhere in the city via ferry, super economical. Rickshaw takes about 40 rs to the ferry from the hotel.

Rooms are spacious and well lit and facilities are super. The hotel was kind to make a last minute cancellation as well for a friend who dropped out. They also refunded a part of the money.

Great experience, service and keep up the amazing service!
Read more
Date of stay: January 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Willingdon island ferry is very close to the hotel and only for 6rs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from From the, General Manager at Casino Hotel, CGH Earth
Responded 2 Feb 2023
Dear Guest, Greetings from Casino Hotel – CGH Earth! We would like to thank you for choosing Casino Hotel Cochin as your accommodation choice during your recent visit to Cochin and for taking the time to post your feedback. It is our endeavor to provide our guests with a memorable service experience and I am happy to note that we were able to deliver this to you. I have shared your feedback with the entire team and and they are humbled by your praise and recognition. The team and I look forward to welcoming you back and assure you of our best services at all times. Hospitality Regards Miju Narayanan General Manager
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Escape30516481977 wrote a review Feb 2023
5.0 of 5 bubbles
Our stay at Casino Hotel was an excellent one. We were there for couple of nights .Hotel is located away from the city Center so it is always calm. Near to Fort Kochi and other visiting places , The check in was fast ,Room was comfortable Spacious with good air-conditioning , clean towels and bedsheet .The restaurant opposite to the portico was good , the food options are also nice and food tasted fine .The chandelier was unique.The staffs were very pleasant and attentive, especially the Reception staffs ,always smiling and helpful . Full marks to the hotel ,But the hotel need to go for refurbishment.However our stay was a fabulous !!!!!!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from From the, General Manager at Casino Hotel, CGH Earth
Responded 16 Feb 2023
Dear Guest, Greetings from Casino Hotel Cochin !!!!!!! Thank you for taking the time to write such an extensive and positive comments on Trip Advisor, It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team , we are delighted to know you have enjoyed your stay. We all graciously await for your return to Casino Hotel Cochin. Hospitality Regards Miju Narayanan General Manager miju.narayanan@cghearth.com
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chicconnolly wrote a review Feb 2020
Derby, United Kingdom
3.0 of 5 bubbles
Disappointed by this hotel given its star rating. The restaurant was extremely poor both in terms of the quality of the food and the service provided by the staff and furthermore it had the ambiance of a claustrophobic canteen. The cupboard units adjacent to the floor were grubby bordering on dirty as were many of the seats. It is in need of an urgent and major facelift. The paths around the pool area were poorly maintained with many broken tiles but the pool area itself was best of the outdoor space. The rooms themselves were the redeeming factor of the hotel being spacious , clean and well furnished and the housekeeping staff were faultless.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FEEDBACKfromCGHEarth, Manager at Casino Hotel, CGH Earth
Responded 13 Feb 2020
Dear Guest, Thank you for taking the time to write to us. It is quite disappointing to note that you were not pleased with your stay at our hotel. We take pains to make our customers feel at home, but I see that this did not happen in your case. Your additional feedback has been noted and worked upon. Hope this does not dampen your spirits to visit us again in future, where we assure you our best services and attention. Best regards, George Joseph | General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MelStabb asked a question Oct 2018
Northampton, United Kingdom4 contributions
What electric sockets are in the rooms and Do we need adapters to use UK plugs ?
Answer from K.D.Ttree
Dundee, United Kingdom347 contributions189 helpful votes
Hi, can buy an Indian adaptor at airport in UK. Usually few sockets in rooms. (This a lovely hotel, food excellent, eco friendly and helpful staff).
Answer from CasinoHotel123
Kochi (Cochin), India4 contributions
Everything is under control now,no heavy rainfall since last one week.No worries,it will be completely ok by next week.Kochi, Thekkady and Alleppey are safe to travel.No problem in getting drinking water.
Answer from Devesh Khanna
Gurugram (Gurgaon), India92 contributions13 helpful votes
Dunno
eleccy asked a question Mar 2018
Wirral86 contributions35 helpful votes
Are there irons and ironing boards in the rooms?
Answer from KSATHIYAN
Bengaluru, India1,035 contribution41 helpful votes
No . But can be provided on request from Josue keeping
Maggy1349 asked a question Feb 2018
Chelmsford, England70 contributions19 helpful votes
Are there any shops within walking distance of this hotel?
Answer from paitken1973
Beckley, United Kingdom59 contributions5 helpful votes
The beech, shops, bars and restaurants are all within 10 mins walking from the hotel.
Dr.Vaishnav Nath A wrote a tip 2 Jul
Thiruvananthapuram (Trivandrum), India414 contributions14 helpful votes
4.0 of 5 bubbles
"You can trust Google maps to take you to the correct location, the place might seem secluded but it is really not so. Friendly and calm neighbourhood."
Read full review
FarAway14607997507 wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Always use the Uber."
Read full review
Sherpa21355791681 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Just go in"
Read full review
Harsha G wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"The ground floor gets humid. Take rooms in the upper floors"
Read full review
Vyas Goes with the wind wrote a tip Apr 2024
4 contributions
5.0 of 5 bubbles
"Front Office Manager Mr. Sachin Joy was very helpful assisting us in arranging a wonderful stay. Kudos Team CGH"
Read full review
Not the right property for you?
There are more places to choose from in the Kochi (Cochin) area.
PRICE RANGE
$77 - $88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel kochi (cochin), casino hotel kochi, casino hotel cochin
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)
NUMBER OF ROOMS
65
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CASINO HOTEL, CGH EARTH - Now $76 (Was $̶8̶4̶) - UPDATED 2024 Reviews & Price Comparison (Kochi (Cochin), India) - Tripadvisor

Frequently Asked Questions about Casino Hotel, CGH Earth
Which popular attractions are close to Casino Hotel, CGH Earth?
Nearby attractions include Mattancherry (1.2 km), Mattancherry Palace (1.2 km), and Cochin Spice Market (1.1 km).
What are some of the property amenities at Casino Hotel, CGH Earth?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Casino Hotel, CGH Earth?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casino Hotel, CGH Earth?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casino Hotel, CGH Earth?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Casino Hotel, CGH Earth?
Conveniently located restaurants include Tharavadu Restaurant by Casino hotel, Fort Cochin Seafood Specialty Restaurant, and Ginger House.
Are there opportunities to exercise at Casino Hotel, CGH Earth?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Casino Hotel, CGH Earth have airport transportation?
Yes, Casino Hotel, CGH Earth offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casino Hotel, CGH Earth?
Yes, dry cleaning and laundry service are offered to guests.
Does Casino Hotel, CGH Earth offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Casino Hotel, CGH Earth?
The staff speaks multiple languages, including English, Hindi, and Tamil.
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