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Sofitel Legend Santa Clara

Traveller (1658)
Room & Suite (321)
Pool & Beach (174)
Overview
Calle Del Torno 39-29 Barrio San Diego, Cartagena 130003 Colombia See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Reviews (2,183)
Filter reviews
1,066 results
Traveller rating
787
172
57
27
23
Traveller type
Time of year
LanguageEnglish
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787
172
57
27
23
Show reviews that mention
All reviews butler service el coro beautiful hotel old city pool service walled city luxury hotel pool area large pool within the walls breakfast buffet is great pool the entire staff rosario islands day trip convent spa
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1 - 5 of 1,066 reviews
Reviewed 4 days ago

We stayed for 5 days in November. Lovely hotel, well positioned in the old town. Friendly and helpful staff. Very comfortable room overlooking the fabulous pool. Note that if you are visiting I strongly recommend a pool-view room. We ate one night in the “fine...More

Date of stay: November 2018
Thank leech_family
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 3 days ago

Dear leech_family It is a real pleasure to see that you took the time to share with details your experience with us. This is exactly what we work for, unforgettable experiences and unique memories. We would also like to thank you for considering us a...More

Reviewed 2 weeks ago via mobile

I want to start saying the hotel is nice and very well located. Buildingits around 400 years old and served in history through variety of public and private organizations. So lot of history there. Having said this for the rate of rooms you can stay...More

Date of stay: November 2018
1  Thank Carlos_Pinzon
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 1 week ago

Dear Mr Carlos_Pinzon We appreciate you taking the time to share your experience regarding your stay with us in our 17th century monument. We regret to hear that room assigned to you did not meet your expectations. Rooms are generally assigned according to the reservation...More

Reviewed 2 weeks ago

This property, which at one time was a convert , is located within the walls of the old city in Cartagena. It is an excellent location from which to tour the old city. The restaurants are excellent and the internal courtyard and pool are are...More

Review collected in partnership with this hotel
Date of stay: November 2018
1  Thank rmesser2018
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 2 weeks ago

Dear rmesser2018 We really appreciate your comments about your stay at Sofitel Santa Clara, your feedback is very important to us. It is a pleasure to hear that you had a wonderful time with us in our 17th century monument. Your kind comments are highly...More

Reviewed 2 weeks ago

true, the place is beautiful, an ancient convent that has some beautiful remains especially the patio. But anyone can go there for a cup of tea or lunch and enjoy the building. Beyond that, little else. The rooms are clean but average, the food is...More

Date of stay: November 2018
1  Thank foodie5162
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 2 weeks ago

Dear foodies5162 First of all I would like to thank you for taking the time to share your impressions about our Hotel with us. At Sofitel, we strive to provide a superior service experience for every customer; therefore your impressions are very important to our...More

Reviewed 3 weeks ago

Over a year ago, I booked two rooms/ suites for a total of 5 nights for an upcoming stay in December. I am spending over $600 per room per night, totaling over $7,500.00. Recently a friend of mine decided to join the trip last minute....More

Date of stay: November 2018
3  Thank Carolyn R
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 2 weeks ago

Dear Mrs. Carolyn R, First of all I would like to thank you for choosing Sofitel Legend Santa Clara as your hotel in Cartagena. Every comment is well received and appreciate your feedback. According to your review and reservations, allow me to clarify that our...More

View more reviews
About
Description
Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in More style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Family
,
Onsen
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Family
,
Onsen
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
124
Price range
US$267 - US$784 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Santa Clara Hotel Cartagena
,
Sofitel Hotel Santa Clara
,
Sofitel Cartagena
,
Cartagena Sofitel
Location
Colombia > Bolivar Department > Cartagena District > Cartagena
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Family
,
Onsen
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
124
Price range
US$267 - US$784 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Santa Clara Hotel Cartagena
,
Sofitel Hotel Santa Clara
,
Sofitel Cartagena
,
Cartagena Sofitel
Location
Colombia > Bolivar Department > Cartagena District > Cartagena
Photos
Traveller (1,658)
Room & Suite (321)
Pool & Beach (174)
Dining (84)
Family and Play Areas (49)
Business Centre & Event Rooms (14)
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Questions & Answers
Ask a question
Dominick R
8 December 2018|
AnswerShow all 2 answers
Response from Lee P | Reviewed this property |
This venue is magnificent for a wedding. What can be doe with the ballroom is simply amazing. The food is excellent and having guests stay at the reception venue is perfect for the extended stay. Our son and his wife had... More
0
Votes
David R
14 November 2018|
AnswerShow all 5 answers
Response from IamLuving2Travel | Reviewed this property |
Hi...the staff there are amazing so not sure it will be an issue but perhaps be upfront with them.
0
Votes
David Y
23 October 2018|
Answer
Response from Luz Maria W |
Good morning! I did not visit the fitness center during my stay. The hotel is absolutely amazing! The service and customer service is beyond anything you will experience. Have fun!
0
Votes
Room Tips
"choose a pool view room"
leech_family
4 days ago
Read review
"Request a room on the 2nd or a higher floor"
bernieshaw222
20 Oct 2018
Read review
"Everything was perfectly set , terrace, angle ocean view, turn down. Excellent!"
teresaifrancia
7 Oct 2018
Read review
"Get a room with a butler if possible"
N7686QWsarah
1 Oct 2018
Read review
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