First off, the front desk team is AMAZING! All of them were great! Ceasar and the team were great. The location cannot be beaten. Attached to a mall, approved drivers outside at all times, central to the city.... perfect! The room is small but CLEAN! Good bed, good water pressure in the shower (the 2-must haves). Rooftop pool and bar is just perfect to chill and relax with amazing views. The hotel food was just OK, it was definitely good enough but not 5-stars. I look forward to coming back soon!
Very good food and service. The quality of the food was quite good. Beautiful view of the city. Reasonably priced. Menu has a good selection of Colombian dishes as well as international favourites. They have both outdoor and indoor dining tables which is located on the 16th floor of the holiday inn adjacent to the shopping mall.
This is one of the nicest holiday inn's I have visited. The staff is great, the restaurant is amazing and the views from the roof top pool deck are the best! The hotel is connected to the area's largest shopping mall which makes it super convenient to get anything you could need. Bucaramanga is the city of parks.
I stayed in Holiday Inn in a business trip. It is a wonderful hotel, great location, excellent rooms but what impressed me most it was the excellent attention from the staff. All the employees I had the opportunity to talk gave me an excellent service, very kindly people, warm conversation and useful tips. Congratulations to all the staff and continue like this!
Pros: nice pool, decent breakfast, friendly staff, cleanliness. Cons: location. The hotel is located next to the shopping center. However, there is nothing else within walking distance. Ordered an espresso at the coffee shop at the lobby level and it was below average.
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