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Four Points by Sheraton Suzhou

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Traveller (193)
Dining (66)
Room & Suite (62)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)
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98 results
Traveller rating
27
37
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9
3
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LanguageEnglish
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37
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All reviews great business business hotel industrial park lobby bar nice hotel rooms are large recommend this hotel lake sip english china gym taxi properties varieties bedding
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1 - 5 of 98 reviews
Reviewed 4 weeks ago via mobile

I asked for a non-smoking room on a non-smoking floor when I booked. When I checked in, I was given keys to a room that obviously hadn’t been cleaned and looked like someone was still staying in. So terrible! Then, I was given another room...More

Thank Quest587079
Response from fpsuzhousuzhou, General Manager at Four Points by Sheraton SuzhouResponded 4 weeks ago

Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Suzhou and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 27 September 2018

The room at 14th floor was excellent. The room was big, the bed was huge and very comfortable and the bathroom excellent. The view also was incredible. The restaurant at the 2nd (or 3rd) floor was nice, quite and with delicious dishes. The only thing...More

Thank pan4o1985
Response from fpsuzhousuzhou, 公关经理 at Four Points by Sheraton SuzhouResponded 8 October 2018

Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide...More

Reviewed 7 July 2018

Having stayed at the other three SPG properties in Suzhou, I thought I would try the Four Points as well. Check in was quick and I was informed about property features. My suite on the 18th floor was reasonably sized with a separate living room...More

1  Thank SGdweller
Response from fpsuzhousuzhou, 公关经理 at Four Points by Sheraton SuzhouResponded 11 July 2018

Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to...More

Reviewed 4 July 2018 via mobile

Good business hotel with all amenities required to make your stay convenient. Liked the restaurant with good selection of local cuisine and view over the near lake. Ask for corner rooms overlooking the lake...More

Thank Thomas J
Response from fpsuzhousuzhou, 公关经理 at Four Points by Sheraton SuzhouResponded 5 July 2018

Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to...More

Reviewed 14 May 2018

Perfect for business, English is a challenge but one can get through if spoken slowly Great multi national food options Great view and prompt service The Marriott to Sheraton Frequent traveler exchange took a while but once it was sorted everything was smooth I recommend...More

Thank Vinod R
Response from fpsuzhousuzhou, Public Relations Manager at Four Points by Sheraton SuzhouResponded 15 May 2018

Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to...More

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About
Description
Four Points by Sheraton Suzhou located next to the Moon Bay, Dushu Lake in Suzhou Industrial Park, the hotel is within 15 minutes drive to downtown and is surrounded by a lot of shopping, entertainment, and More dining options. It takes only 20 minutes to the train station and from there it takes another 20 minutes to arrive in Shanghai by high-speed train. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
280
Price range
US$96 - US$148 (Based on Average Rates for a Standard Room)
Location
China > Jiangsu > Suzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
280
Price range
US$96 - US$148 (Based on Average Rates for a Standard Room)
Location
China > Jiangsu > Suzhou
Photos
Traveller (193)
Dining (66)
Room & Suite (62)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
elizewyatt
11 April 2016|
AnswerShow all 3 answers
Response from Fenna F | Property representative |
Dear guest : Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... More
1
Vote
Room Tips
"quite floors, higher floors have nice views over the lake."
Sue061114
14 Mar 2017
Read review
"Choose a lake view room."
Geogeneric
3 Nov 2016
Read review
"Lake side view is recommended."
RonBiggles
9 Sep 2016
Read review
"lucky dip you possibly will not get what you ask for"
Australia1962
7 Aug 2016
Read review
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