Palace Resort Yalong Bay Sanya
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Palace Resort Yalong Bay Sanya

Yalong Bay National Resort District, Sanya 572000 China
Traveller (296)
Dining (53)
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Room & Suite (1)

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About

4.5
#41 of 557 hotels in Sanya
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.8 of 5 bubbles
Value

Welcome to Palace Resort Yalong Bay Sanya, your Sanya “home away from home.” Palace Resort Yalong Bay Sanya aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Palace Resort Yalong Bay Sanya features 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Palace Resort Yalong Bay Sanya, free parking is available.

When you’re feeling hungry, be sure to check out SPICE GARDEN (Sheraton Sanya Resort), which is an Asian restaurant that is popular with locals and out-of-towners alike.

Palace Resort Yalong Bay Sanya puts the best of Sanya at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Swimup bar
Poolside bar
Golf course
Water park
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Infirmary
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, Russian, Chinese

Location

Yalong Bay National Resort District, Sanya 572000 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
Sanya Airport
169Reviews7Q+A1Room tip

Reviews
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Detailed Reviews
Steven P wrote a review Aug 2022
Shanghai, China
4.0 of 5 bubbles
Stayed here for 10 days with my wife and 4-year-old son.

Overall we had a great stay. The hotel is clean and well managed, and the rooms are spacious and well equipped. No foreign TV channels on the TV but that was no big deal.

F&B was very good and my son loved the giant aquarium in the dining room. Plenty to choose from at breakfast with a bit of variety across our stay. We also ate one night at the hotel's evening buffet and at the teppanyaki restaurant. Both were excellent.

The swimming pool and play facilities are great for families, my son loved both, and the hotel itself has a great location very close to a lovely beach, more nice local restaurants and transport to other parts of Sanya.

Overall we had a fantastic stay.

Two small criticisms. First of all, why the heck do they still allow the odd selfish individual to smoke in the lobby, corridors, or even the elevators? I know this happens in China, but it drives me mad.

The second thing is the hotel corridors can be very noisy and the rooms are not shielded from this. The pool is open until 10pm and every night, until well past midnight and on one occasion 2am, people are banging and shouting in the corridors, young kids still up and shouting, everyone banging their doors. it was more an annoyance than anything that detracted from our stay but, like the smoking above, the hotel team can take steps to manage this but they don't.

If you want a nice quiet break this is not the place for you.
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Date of stay: July 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donatas wrote a review Jan 2021
5.0 of 5 bubbles
Amazing location, great staff, rooms spacious and all locations great. We been offered upgrade for lake side more spacious room. All rooms at main building by the pool beautiful and cozy, well equiped. Best staff you can find. Angel, Sherry and GM Roland. They made our holidays special. Highly recomend to stay there if you travel to Sanya. Haylong beach is most beautiful in Hainan, like 100 meters away from hotel. Private sunny beach with towells provided by hotel and all water sports available. Nice breakfast, good, dinners, also have restaurant very close to hotel that have entertaintment every day.
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hweepin n wrote a review Feb 2019
5.0 of 5 bubbles
This is our first time to Sanya and to this resort. We stayed for 4 days 3 nights. We reached the resort earlier than the check in time. Instead of asking us to wait, we had a free upgrade of room from deluxe to lake view courtyard room. This room is much bigger than the room we booked. The resort has a heated pool for the kids and enough pool areas for adults too. There are a few restaurants in the resort. We tried 2 - 琼中小厨 and 焰遇餐厅. They serve traditional Hainanese food and Japanese Teppanyaki. The food was fresh and tasty and the service was excellent. We were totally impressed. The resort is also very near to La Foret shopping centre and you will have no problems finding all kinds of cuisines here.
The resort also has free shuttle bus to DFS, the beach and 森林公园。Overall experience was awesome and comfortable, thanks to Desmond and team - Derek, Terry, Sherry and Jessica for their warmest touch when we were there.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay783162 wrote a review Jul 2020
1.0 of 5 bubbles
Dirty breakfast, crowd, packed, terrible customer service. They don't speak English and they don't want to understand. They charge for toys at the pool. Food is horrible, nothing positive. I run away and they did not want to refund me the money. They don't follow COVID regulations, totally unacceptable place
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lena G wrote a review Apr 2019
5.0 of 5 bubbles
What a fantastic stay! Our family enjoyed our beautiful infinity pool villa and were completely blown away by the size of the room. There is a great kids area and pool onsite as well. Meals are top-notch and range from local delights to plenty of fresh seafood and international selections. The staff were very attentive and helpful. I would recommend this resort to anyone looking for a wonderful place to enjoy Sanya.
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Date of stay: April 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Opt for the Villas - great value for money!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gjq01 wrote a review Jan 2018
Copenhagen, Denmark
5.0 of 5 bubbles
Very nice location - very close to the beach and restaurant area, which is very convenient. Big and clean rooms. Excellent breakfast buffet - we like it very much. The staff are all very friendly and willing to help. Free child club is also a big plus. Our kids spent a good time there.

All in all a very pleasant stay.
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Date of stay: December 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Poweroforange wrote a review Jan 2017
+1
2.0 of 5 bubbles
Below the facts and afterwards a personal statement.

Pros:
- nice modern and large TV with some good international channels
- minibar
- spacious rooms with couch and bed bench
- modern design
- prompt technician support available even during night
- nice breakfast and dinner buffet
- very helpful and supporting staff and managers
- nice pool area with evening light effects and pool bar
- additional rain shower
- nice room illumination
- wireless speed good
- nice pillow
- good mattress
- good location, short walking to sea, shopping area and lake
- nice hotel restaurant with windows facing huge aquarium
- no carpet in room
- light tight curtain
- nice bathroom

Cons:
- AC is hardly working verified for multiple rooms - lowest achieved temperature in all rooms after technician repair: 21.5 C.
- some mould in sleeping room of second room
- instead of normal stoneware in room multiple expensive design ceramics (like coffee cups, tooth mug,..) spread in the room with price information about compensation in case of damage/ theft
- some stains in curtain and benches
- received room opposite of frequently used noisy service door despite quiet room request - however prompt hotel offer for changing room
- very bad drain of shower so water entered larger parts of bath room in first room
- sink not properly fixed in second room, moving after little contact
- too thick duvets since AC was not working properly
- some sections in the hotel require renovation (pool, aisle, rooms..)
- false resp. not reliable statements of reception stuff
- no sleep timer option at tv
- glas table top not fixed to base of room table
- some construction work still ongoing close to main building however no disturbance
- slight smoke smell in toilet of first room

In general without the above issues a good hotel nevertheless with some obvious room for improvements.

Business wise I travel a lot and normally try to stay in 4-5 star hotels if possible.
Therefore I have a clear expectation what to expect.

Because of all the unpleasant issues I faced there my expectations of a nice and relaxing vacation are not fulfilled.

Without the mould in the second room (see picture - absolutely unacceptable!) and another defective AC in the second room despite promises of reception that it will work I would have considered 4 out of 5 points!
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Date of stay: January 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AliciaCecilia wrote a review May 2019
Guangzhou, China
+1
5.0 of 5 bubbles
We stayed in a villa with a view ( pool ) really beautiful! Huge villa , modern , nicely decorated . The infinity pool is big enough to swim in a nice garden with a frangipani tree , couple of lounges , table and chairs . In total we had 3 gardens , we only used the backyard where the pool is . We had a small living room overlooking the pool , corridor with a big pot of orchids , big bathroom with walk in closet , 2 sinks , a door to other small garden that never used , perhaps to hang and dry your cloths . The toilet had a bidet with remote control which at night or just twilight ,a circle of light inside turn on to guide your ..... you know .... so funny and top notch , I never seen something like that . Wow . TV was huge and curved ! Had a coffee machine , plenty of water every day and L’ Occitane products . What else? Just paradise ! We also had a butler that we contact via Wechat that help us with language barrier, he sent me people in 5 min when asked to solve a couple of issues . Villas have a lobby apart and a breakfast only for villas : chinese and a la carte , you can also choose going to the Resort main restaurant . Provides shuttle to CDF in Haitang Bay . Privacy was not 100 percent because a couple of times when started to rain ,a guy walked by the cornice pot of hanging flowers just to throw chlorine inside the pool ......when we where at the garden !!!!
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
97zzazzy wrote a review Nov 2018
Central Russia, Russia
4.0 of 5 bubbles
Great location, right across the street from the shopping and entertainment area and short walk to the beach. Free kids' club is also a big plus. Kids just loved it there! Breakfast buffet is great and there's a huge aquarium at the restaraunt, you can watch huge turtles and different fish while eating )). Rooms are a bit shabby i would say, but staff is very very friendly and helpful. Nobody speaks english but it wasn't a problem at all )) Great experience at this place!
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Date of stay: July 2018
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
673678737 wrote a review Mar 2018
Zhengzhou, China
5.0 of 5 bubbles
Excellent location- right next to La Floret and Yatai business street with many shops. Short distance from road through pedestrian walk to beach. We enjoyed the gym and outdoor heated swimming pool a lot and helpful staff Very good breakfast. A nice place and i will choose it for next trip.
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Date of stay: March 2018
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lena G wrote a tip Apr 2019
82 contributions13 helpful votes
5.0 of 5 bubbles
"Opt for the Villas - great value for money!"
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PRICE RANGE
$67 - $129 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
479
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PALACE RESORT YALONG BAY SANYA - Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Palace Resort Yalong Bay Sanya
Which popular attractions are close to Palace Resort Yalong Bay Sanya?
Nearby attractions include Yalong Bay (0.5 km), Yalong Bay Tropical Paradise Forest Park (2.8 km), and Sanya Tropical Paradise (2.8 km).
What are some of the property amenities at Palace Resort Yalong Bay Sanya?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
What food & drink options are available at Palace Resort Yalong Bay Sanya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Palace Resort Yalong Bay Sanya?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Palace Resort Yalong Bay Sanya?
Conveniently located restaurants include Ming Xuan, The Drawing Room, and Driftwood.
Are there opportunities to exercise at Palace Resort Yalong Bay Sanya?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Palace Resort Yalong Bay Sanya have airport transportation?
Yes, Palace Resort Yalong Bay Sanya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palace Resort Yalong Bay Sanya?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palace Resort Yalong Bay Sanya?
The staff speaks multiple languages, including English, Russian, and Chinese.
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