Park Hyatt Sanya Sunny Bay Resort
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Park Hyatt Sanya Sunny Bay Resort

Traveller (2085)
Nice white beach with fine sand and lots of snorkeling possibilities
Pool & Beach (393)
Restaurant
Dining (217)

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About

5.0
#20 of 557 hotels in Sanya
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
The ultimate in exclusivity on Hainan Island. Nestled on a private white sand beach, Park Hyatt Sanya Sunny Bay Resort is a true sanctuary, combining luxury and exclusivity with the ease of accessibility. Chi flows unhindered between ocean and mountains throughout this modernist masterpiece designed by award-winning architect Jean-Michel Gathy. Fortune Bay, a nearby national soft coral preserve, boasts the best dive conditions in China.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Kids stay free
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Hot bath
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Sun umbrellas
Butler service
Doorperson
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Bay View
Modern
Languages Spoken
Chinese
1,214Review4Q+A18Room tips

Reviews
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Detailed Reviews
hkfornow wrote a review Jan 2020
HK
5.0 of 5 bubbles
We visited this resort after seeing numerous good reviews and wanted to give them a try. We were told by the taxi driver that Sunny Bay is currently the "in place" for Sanya, as this is where the most exclusive villas are currently situated. The drive up is quite gorgeous and helps build up the anticipation. We were very warmly welcomed for our check in by Christina Mao, Front Office Manager, she knew we were celebrating a special ocassion, and really bent over backwards to make us feel special & welcomed, with an upgraded room and even had the staff decorate our room and notified the Pool House to decorate our table where we proceeded to have an excellent meal with Hank Fang, assistant manager of Pool House attending to us.

We have stayed at different resorts in Sanya, and the Park Hyatt has a different feel to it, perhaps it is because the location feels more secluded, you did not feel crowded in by the tourists. . . you could walk around and admire the architecture of the hotel, where even the hallway can be a photo op. I believe this hotel is definitely ideally suited for couples looking for a romantic getaway.

We enjoyed our stay at the Park Hyatt, and enjoyed meeting Christina, Hank and Cindy Chen, who was very helpful showing us around, answering our questions and securing our dinner reservations.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Public Relations Manager at Park Hyatt Sanya Sunny Bay Resort
Responded 5 Jan 2020
Dear hkfornow, Thank you for taking the time to share your feedback regarding your recent stay with us at Park Hyatt Sanya Sunny Bay Resort. We are very glad to know that our staff and service helped in making your visit enjoyable. And I promise that I will share your recolonization to Christina, Hank and Cindy. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Park Hyatt Sanya Sunny Bay Resort was created by the award-winning Belgian architect Jean-Michel Gathy. The strikingly modernist development comprises six stand-alone, arch-shaped buildings designed to allow air to flow unhindered between ocean and mountains, each building and internal space has been carefully considered to enhance guests’ enjoyment of the breathtaking views. The six buildings are interlinked by wide walkways, furnished and decorated with paintings and sculptures that offer a tranquil, rarefied art-walk experience. Thank you once again, we look very much forward to welcoming you back in the future. Sincerely, Director of Marketing & Communications Bonnie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
acheng68 wrote a review Jun 2020
Singapore, Singapore
5.0 of 5 bubbles
Stayed at the Park Hyatt Sanya for a weekend this June. Definitely a resort that Hyatt has done a great job in both designing and managing it. The architecture is modern art museum inspired by those art galleries you visit in Europe. I’ve the opportunity to look around the whole hotel (raining outside) and it is so avant-garde. Art pieces are everywhere both in public area and restaurants. The best part is the 130m lap pool with a white vinyl bottom that makes it so irresistible for a swim. 50 meters away is the beach front that is a private cove by itself. If you love white sandy beach and crystal clear of Phuket or Bali, this is the place!
Staff at the resort are just as attentive - I came back from the pool dripping wet with the hotel bath robe on and the maid who was cleaning the room next door saw me and immediately asked if I needed a new robe since mine is already wet. WOW, what great initiative.
Certainly will recommend to those seeking a luxury getaway with your loved ones.
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Date of stay: June 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Corner suite has a wide panoramic view of the pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded 21 Jul 2020
Dear acheng68, Thank you for your stay with us at Park Hyatt Sunny Bay Resort. We are pleased to know that you appreciated the hotel artworks displayed in the hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Sincerely, Bonnie Zhong Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kalyssacasallo wrote a review May 2021
5.0 of 5 bubbles
I have been to Sanya many times in the past few years, especially this past two years. I have always been interested in staying at the Park Hyatt but I never thought the price was worth it. Finally this time around I decided to bite the bullet and just book a room for the weekend. I have to say -- every penny was worth it. It is very peaceful, calm, and serene. The private beach is perfect, the water and sand is very clear, and most importantly - it's not crowded! The view from my room was spectacular. The breakfast was made for kings. I cannot wait to go back there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded 30 May 2021
Dear kalyssacasallo, Thank you for staying at Park Hyatt Sanya Sunny Bay Resort. We are humbled and grateful for your support, and couldn't be more honoured to host you at our hotel. We look forward to welcoming you and back for more wonderful Park Moments, be it at Park Hyatt or our other destinations. Have a safe journey and hope to see you again soon! Sincerely, Vivian Wang Assistant Digital Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wwdx wrote a review Nov 2020
Shanghai, China
1.0 of 5 bubbles
I’m a globalist and I have a lot to say.

The room design has a lot of drawbacks. The power outlet is very loose for MacBook. So I had requested an extension, but the room service said, please let me check if we have any. OMG+1

When I checked in, the room was not ready. The front desk asked if I want a downgrade and I said no and I can wait. Then the waiter was showing me the way the restaurant for lunch. But he was lost the way in his own hotel! OMG+2

After the lunch, I got the call from the front desk saying the room if ready and where I wanted to get my key. I said, please send it to the restaurant. I waited for 10 minutes and no one showed but another phone call telling me the same question. I said I have waited for 10 minute and please send the key to the restaurant. OMG+3

Then one lady showed up and showed the way to my room but she guided me to the lady’s room, where she thought it’s a hallway. OMG+4

The typhoon has arrived so everywhere it was leaking. There were so many towels everywhere in the hallway to block the windows and doors and water was everywhere. There was a bucket to hold water from ceiling right in front of the PHSY logo! OMG+5

In my room there were 2 slippers, XL and S. We are 2 adults. I requested another L one. OMG+6

I requested a foam pillow and the room service said immediately they didn’t have it. Wow, I thought, could you please double check and get back to me? OMG+7 Why for the power outlet extension can be doublechecked but why the pillow. Either she has a very good memory or very bad memory.

In the front desk, they showed me hotel map, quite complicated. Then someone was writing from the inside of the front desk to write all amenity’s location and time from their side. So from my side, all the handwritings are upside down. I had to constantly rotate the map 180° to compare the building number and handwritings of the schedule. They don’t have any sense of service. At least she can write from my side or upside down from her side. OMG+8

The check out process seemed very long so I called them 30 minutes before hand telling them I will check out half an hour later. It means I wanted all my receipts ready when I got down and just wanted to sign and leave. But I waited for more than 10 minutes there. My car was there waiting long. There is no expediting line for higher tier member, which sucks! OMG+9

There were more small things I don’t want to mention.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yanson Yang wrote a review Jan 2020
1.0 of 5 bubbles
Needed an express service on my laundry for a wedding the next day. Chose express service and brought my laundry bag to the reception at 6pm. I was told they are off work and the earliest they could offer is the following day at 12pm to get my clothes back, then I asked what about pressing service? Same thing 12pm next day and they have to charge express fee of 50% more and service fee of 16.6% for a service they couldn’t meet. They advertise on their paper stating 4 hours express laundry service. I don’t think this meets the Park Hyatt standard, very disappointed.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel M, Public Relations Manager at Park Hyatt Sanya Sunny Bay Resort
Responded 18 Jan 2020
Dear yansonyang, Thank you for taking the time to share your feedback regarding your recent stay with us at Park Hyatt Sanya Sunny Bay. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the laundry service has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services, and hope this would not deter you from choosing Park Hyatt Sanya Sunny Bay again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, Bonnie Zhong Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChigurhAir wrote a review Oct 2020
Shanghai, China
+1
5.0 of 5 bubbles
It is a distinctive property with everything you’d expect of a 5 stars property and not that crowded. Unlike Other hotels in Sanya.it is built at sunny bay which is especially own personal premier location.So stay here you enjoy peace and privacy.
As u can see many extraordinary arts separated everywhere in resort.It is a beautifully and thoughtfully designed property where a careful eye to form and functional details is not missed. The layout of the property is fantastic with ample beachfront area as well as a main long pool as well as an adult pool. Both are infinity pools that provide majestic views of the China Southern Sea.
The room was spacious with a imax seaview feel. It aslo provide excellent local cuisine,Dining Room provides traditional Chinese food in evening,u must have a taste of seafood.Aslo it will be supply breakfast in the morning.
Every staff especially Grass Chen they were truly take care of ur feelings during dinner about seats taste of food asked for suggestions really attentively on duty.
The staff was also super friendly and professional.Christina escort us tell us about every details about the resort.
also Jacky and Agnes help me a lot during stay.
If u ask me which resort will be the best choice stay in Sanya,I highly recommend Park Hyatt Sunny Bay Resort.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
elcosmopolitano wrote a review Apr 2020
elcosmopolitano
5.0 of 5 bubbles
An outstanding resort by any standard and especially for China, where service is usually of a different brand than what we are used to in western countries or South-East Asia for that matter. It is a beautiful resort. Pool is gorgeous. Sea view rooms are spectacular. Staff are very professional and friendly. There is, however, a large amount of garbage on the beach. Even the hotel's own plastic bottles are littered all over the beach. I would really recommend an environmental awareness campaign and beach clean-up event for especially the children staying at the resort, so maybe combine it with some kind of infotainment.
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Date of stay: April 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded 21 Jul 2020
Dear elcosmopolitano, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is our responsibility to protect the local environmental, hence we organized the beach cleaning activities regularly. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to the Park Hyatt Sanya Sunny Bay Resort in the near future. Sincerely, Bonnie Zhong Director or Marketing & Communications
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MaxJY wrote a review Jan 2021
5.0 of 5 bubbles
I always hear about Park Hyatt’s reputation when choosing Sanya as the travel destination, and actually my experience there indeed explains that. The design and artistic atmosphere, as well as the brilliant ocean scenery, in Park Hyatt Sanya is tremendously excellent, which appeals to me so much. The resort is like a museum/gallery and it deserves every costumer to discover. I stayed in a Premium Ocean View Suite on high level of Building 1, where I could enjoy the beautiful ocean together with a little part of the mountain/island. Meanwhile, the service quality and the food/beverage provided in the dinning room were also beyond my expectations, realizing a warm and cozy ambience. Therefore, Park Hyatt Sanya shall still be my top choice next time when I come to Sanya and I really look forward to finding more surprising aspects of it in future.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aryansooren wrote a review Feb 2022
Derby, United Kingdom
2.0 of 5 bubbles
Worst check-in experience in Hyatt. Despite arriving 1pm, it has taken 30min to sort all paper works even though we paid for the hotel in advance. Then by 2pm while waiting to get the room, they say the room is still cleaning for another 50min. Inconsistent and slow for check-in process and very unfortunate for the Hyatt exprience you want to get. Most people hot their rooms and we are still waiting in lobby. Overpriced for such poor first impression experience.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded 10 Mar 2022
Dear Aryansooren, Thank you for choosing Park Hyatt and for taking the time to provide feedback about your experience at Park Hyatt Sanya Sunny Bay Resort. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, your comment is important to us, we are currently reviewing mentioned points internally for better experience. We look forward to the opportunity to welcome you back again sometime. Sincerely, Kay Gu Assistant Digital Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZaneKlein wrote a review Aug 2020
Shanghai, China
+1
5.0 of 5 bubbles
This Park Hyatt captures everything exciting, distinctive and luxurious about the Park Hyatt brand. Anyone inspired by thoughtful architectural design will struggle between spending time admiring the interior of the property with its majestic grand hallways, tranquil library, and comfortable sitting areas, and the gorgeous outdoor gardens, walkways, reflection ponds and swimming pools. And of course there is Sunny Bay itself.

Ask for Ira at either the Terrace or the Pool House, and she’ll point out great dishes and answer any questions about the location.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike B asked a question Sept 2023
London, United Kingdom32 contributions24 helpful votes
Is the beach / sea good for swimming or snorkeling? Also is there an option to Scuba Dive nearby?
Answer from AC
Hangzhou, China
Thanks for your inquiry. We do have gluten-free food options like pizza, pasta, bread and pancake available but this needs to be prepared in advance. Please let us know your name and stay period then we will have our chef to prepare for you. We look forward to welcoming you to Park Hyatt Sanya Sunny Bay Resort!
Niek K asked a question May 2017
ouagadougou1 contribution1 helpful vote
Do all the rooms have balconies?
Answer from newyorkresident
Neustadt an der Weinstrasse, Germany27 contributions43 helpful votes
Our room did not have a balcony.
caren33 asked a question Mar 2016
Singapore, Singapore12 contributions17 helpful votes
Can I check if the spa is open?
Answer from TigerXiao
Suzhou, China11 contributions1 helpful vote
The spa was open, it's really fantastic, not too expensive, you guys can enjoy it!
Joe Magic wrote a tip May 2024
Portland, Oregon65 contributions26 helpful votes
5.0 of 5 bubbles
"Must have ID to purchase at duty free shops. "
Read full review
Ian G wrote a tip Mar 2023
176 contributions25 helpful votes
5.0 of 5 bubbles
"Breakfast can be very busy be warned, however my experience in Chinese hotels is always the same. The staff did make everything run smoothly"
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hzxkcd wrote a tip Aug 2022
London, United Kingdom188 contributions6 helpful votes
5.0 of 5 bubbles
"Try to ask for a room in block 5 which direct face the ocean. And not to take drone on the beach because there is a military base nearby."
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RDLK_CN wrote a tip Aug 2022
Frankfurt, Germany69 contributions6 helpful votes
4.0 of 5 bubbles
"Avoid to be seated in the converted aisle for breakfast next to the back exit door. No aircon, no service! Any room is great!"
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acheng68 wrote a tip Jun 2020
Singapore, Singapore2 contributions
5.0 of 5 bubbles
"Corner suite has a wide panoramic view of the pool"
Read full review
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There are more places to choose from in the Sanya area.
PRICE RANGE
$475 - $563 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
205
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PARK HYATT SANYA SUNNY BAY RESORT - Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Park Hyatt Sanya Sunny Bay Resort
Which popular attractions are close to Park Hyatt Sanya Sunny Bay Resort?
Nearby attractions include Yalong Bay (5.6 km), Yalong Bay Tropical Paradise Forest Park (6.7 km), and Sanya Tropical Paradise (6.7 km).
What are some of the property amenities at Park Hyatt Sanya Sunny Bay Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Park Hyatt Sanya Sunny Bay Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Sanya Sunny Bay Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Park Hyatt Sanya Sunny Bay Resort?
Yes, free parking is available to guests.
What are some restaurants close to Park Hyatt Sanya Sunny Bay Resort?
Conveniently located restaurants include Ming Xuan, The Drawing Room, and Driftwood.
Are there opportunities to exercise at Park Hyatt Sanya Sunny Bay Resort?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Park Hyatt Sanya Sunny Bay Resort have airport transportation?
Yes, Park Hyatt Sanya Sunny Bay Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Hyatt Sanya Sunny Bay Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Sanya Sunny Bay Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Park Hyatt Sanya Sunny Bay Resort have any great views?
Yes, guests often enjoy the ocean view available here.
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