Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
JW Marriott Hotel Sanya Dadonghai Bay is embraced by lush green tropical mountains offering stunning mountain and ocean views with a spectacular sunrise. This property boasts stunning ocean and lush mountain views all around and is adjacent to a nationally protected natural coral reef. The strategic location offers exclusivity while at the same time being just 10 minutes drive from downtown. The hotel comprises 2 hotel towers, West Wing and East Wing merged by a cavernous main arrival hall. 435 Spacious rooms, 3 innovatively concepted restaurants, The Great Room offering of lobby lounge, China Baking Company and Yogurt Inc., a stunning Executive Lounge, a signature Spa by JW offer an unrivaled resort experience. An array of conference facilities including a high-ceiling Grand Ballroom cater to events of all kinds while the family pool and a huge indoor Kids Club in Sanya ensure that families enjoy endless fun.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
The JW Marriott Hotel Sanya Dadonghai Bay is often celebrated for its exceptional service, with Russian-speaking staff garnering particular acclaim for their assistance. Guests regularly commend the hotel's cleanliness and the meticulous attention provided to the rooms. While the hotel is noted for its comprehensive amenities, including a vast pool and diverse dining options, some guests mention additional charges for certain services.
The rooms earn praise for their comfort and views, and the hotel's location is appreciated for its peacefulness, as well as its accessibility to the beach and local attractions. The inviting atmosphere, complete with live music and diligent service, contributes to an overall positive guest experience.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
2,276
121
48
16
33
Time of year
Traveller type
Language
Selected filters
Filter
English
Popular mentions
Sort by:
Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Relaxed in September at this hotel. The location of the hotel is very convenient, away from all traffic-Paris, respectively in the evening quiet and cozy. The room is spacious, overlooking the sea, even fell asleep once on the balcony and slept to the noise of the sea on the sofa. The hotel has a large enough swimming pool, but no beach. The pool is open till ten o'clock tonight, which is great, swimming before bed.
Taxied to the nearest beaches, where there are no "corrals", but free access to the sea from all sides.
Cleaned every day in the room, very clean and high quality, even changed slippers once every three days, as well as the bed, on request put more water and brought to the room if they asked for more water. Jasur, Volodya and Nafiz made our stay more comfortable. Jasur and Volodya replenished the alipeus (needed for taxi booking, order from shops/pharmacies and order from restivists/cafe/coffee shop), this made our holiday more comfortable. Jasour asked every morning how our holiday was, which is nice.
Due to the location of the hotel often in the evening it was no longer possible to find food, so they ordered in-room from Chinese cafes/restaurants, fruit in-room and drinks/tastes from shops, conveniently.
In the evenings they walked along the waterfront, it is long and beautiful.
They took dinner once, didn't go much, from the pros - wine delicious for China, seafood didn't impress much, except fish, it was fresh and delicious, it was full, in the food delivery app a huge enough choice for dinner, the main thing to write in advance so that not to call, but to write;) Also, if you're coming for a long time - buy a sim, without it is not convenient to communicate with the Chinese.
Breakfast is a buffet, varied, every day was a choice, everything delicious and fresh. For me, it was a buzz that coffee was made, not from a coffee machine, the beans are delicious.
They made breakfast on the plane, they asked for it in advance, there was something to eat on the plane.
In general all staff are very responsive and despite the difficulties of communication (few people speak English, mainly through the interpreter communication), but despite this will always help, if requested a plate/fork and a knife will be brought to the room.
Downstairs there is a shop with fruit and products, the prices for the hotel shop are adequate, sometimes they took mangoes there when the delivery was no longer working and the delicious mangoes were wanted.
We'll be sure to come back, 16 days didn't seem long, everything was so perfect.
Read more
Automatically translated
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Marriott Dadonghai Bay is a standout choice in Sanya—and in our opinion, the JW Marriott to stay at on the island. For the best experience, be sure to book a room in the new tower, which offers a noticeably more refined and modern atmosphere. The rooms there are stylish, spacious, and exceptionally comfortable, with thoughtful design details that elevate the overall stay.
The hotel caters primarily to families with young children, offering a welcoming and lively environment with plenty of kid-friendly amenities. Despite this, it still manages to provide a relaxing and enjoyable experience for couples and adult travelers as well.
Dining was another highlight of our stay. Wan Hao Chinese Restaurant was outstanding, serving beautifully prepared dishes that showcased the best of Cantonese and local flavors. In the evenings, the outdoor BBQ buffet with a live band made for a fun and casual dining experience under the stars—perfect for winding down after a day at the beach or pool.
Service was warm and attentive throughout, and the beachfront location offers easy access to the scenic Dadonghai Bay. With its modern accommodations, strong dining offerings, and vibrant family-friendly atmosphere, JW Marriott Dadonghai stands out as the top pick among JW properties in Sanya.
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ansel Cen, Marketing at JW Marriott Hotel Sanya Dadonghai Bay
Responded 2 days ago
Dear Valued Guest, Thank you for your stay at JW Marriott Hotel Sanya Dadonghai Bay. We are glad to hear that you have a great experience in our hotel. Our management team paid high attention to your valuable comments. Thank you again of your review, we hope that we will have the opportunity of welcoming you back to Sanya JW Marriott Hotel Dadonghai Bay in the future! Warmest Regards.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I was in China for the first time, vacationing with friends from 26.08 .24 to 05.09.24, the first impression of the hotel was terrible, in the lobby is very humid!!!, air conditioning no, there are fans, why are they there?, At the reception, in English do not know , communicated with the interpreter , and still did not understand each other, but we were helped , representative of the Volodya Vacation Package Agency( smart big) , calmed us down, changed our breakfast from the day of departure , to the day of arrival, we did not get to breakfast , the day of arrival, because check-in at 15-00. But the huge room on the 7th floor with a beautiful view of the mountain, soothed my indignation, the bed linen was changed every day, added always drinking water, tea, coffee. The inscriptions are all in Chinese and English. At breakfast, we were approached by a waiter Jasur, he is a student, originally from Tashkent, we were so glad that someone understands us. He helped us to choose Chinese dishes, at dinner he told us that it was better to try, just gold! And on a friend's birthday, I wanted to take from dinner , a small cake to set a candle, so Jasur talking to the elder ,bringing us a whole cake, with the words "happy birthday ," in the room with appliances, there are no words how grateful we were to him.It was very nice to listen at dinner to songs in Russian , performed live by Timur, he also at our request , the birthday of a friend , performed a song in honor of the birthday boy. This hotel does not have its own beach, the beach by the hotel in stones, to swim you need 10-15 minutes walk , to a place where swimming is allowed, we took a taxi to the beach next door.Rest succeeded , come to this hotel, will not regret 👍🏻
Read more
Automatically translated
Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is great. Rooms are huge(57m2) cleaning daily, and did not correct the bed, but changed!!! Kingsize bed, mattress, pillows, linen are perfect, sleepable indefinitely. Breakfasts without comment, there is absolutely everything and for any request, Chinese, European cuisine, coffee, fruit, desserts. It's really delicious! Dinners on a separate price, but they are worth it, you can go to the city to eat a local, which is also delicious, but for 240 yuan as in the hotel, you will not find such a number. Seafood, meat of all kinds, wine, etc. Compare is what, hotel 5ca 100%, although Marriott can't be any other way. Overall the hotel is calm, pure chile and relaxation. Don't wait for the sea there, just the visual row, if you swim and enjoy the beach it's in yalong bey, but, there's boring hotels and infrastructure, so the hotel is better in Dadonghai take, near the city, all the retail, food markets, all the shopping malls here. But swim ride to yalong, jaundice is available, the beach is chic, at cost, from Dadonghai taxi to yalong 40 yuan(500₽) order better from a local guide. Well in the evening you have all of Sanya at your disposal, there is an option to do the opposite, but it is unlikely that you will drive every day in the evening, and settle for the boring atmosphere of yalong bey, there are hotels, a small market, several shops. There's nuance around the hotel, check-in at 3:00 p.m., and if you have an early arrival, get ready to pay the difference for waiting in the room until 3:00 p.m. or hang out in the lobby, there's a left turn at the end of the lobby and on down the halls to the cooler halls, there's sofas and quiet, you can sleep there too, well who likes something) The hotel did not have enough bars (on the day of the typhoon), evening sittings, that is, very undemocratic in prices, even too I would say, for comparison- 0.5 l beer costs 10-15 yuan citywide on average, in supermarkets 4-5 yuan, in the hotel 0.3 l at the price of 58 yuan. It's not a question of money, it's a question of adequacy of the markup, but again it's subjective, so there's no point sitting there when there's a bunch of bars, restaurants 3 minutes from the hotel.
I would like to mention from the local staff: cleaning officer on the 6th floor(name can't remember) the woman is super, treated like loved ones. Jasur's waiter (Russian, by the way, in pure ours)) which is important when you need help) for responsiveness and loyalty, rarely do such people meet Well, the Guide in the Volodymya lobby, solved everything in a second, booking a taxi at a discount, in-room delivery from the city (food, alcohol) any clue on city locations. The hotel recommends for those who appreciate service and quality.
And be sure to go to the Chinese fish restaurant at the hotel during the day!!
Read more
Automatically translated
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacationing with her husband in September 2024. The Marriott Hotel was the best solution for our holiday!
- excellent territory, many leisure areas - there are always seats available -tasty cuisine! Be sure to take breakfast + dinner, you won't regret it. Just having dinner at a restaurant is expensive enough. - clean room (sometimes you may miss cleaning days, but if you really need to, you can solve this issue at the reception) - to a normal beach where you can swim you need to walk for at least 15 minutes! Keep that in mind. Chinese don't speak almost Russian, we use interpreters. - included free photo shoot (5 photos) , also as a bonus nice
But you know, when there are downsides/misunderstandings, people can override it all! In fact, it is very important that the establishment is at a good level, then only good staff will raise it! And there are people like that!
Special thanks to JASUR, he helped us all the rest, told us about interesting places, at breakfast/dinner brought very delicious dishes that we might not even recognize! Anyway, if it wasn't for him... the rest didn't go right!
Thank you!
Read more
Automatically translated
Date of stay: September 2024Trip type: Travelled as a couple
Room Tip:Обязательно солнцезащитный крем, здесь на острове солнце мощное. Удобную и большую сумку, зонтик,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello there! I want to review this wonderful hotel! Wonderful aroma everywhere, nowhere smells, cleaning in rooms decent, every day they give out clean individual slippers, hang clean bathrobes in the closet, change of bed linen every three days, two bottles of water for each guest. Yes, there is no beach by the hotel, but everything compensates for the excellent pool with clean water. The beach is five minutes away, along the excellent waterfront. I was booking a room with breakfast, the kitchen is great, a great selection of dishes. The Chinese staff unfortunately speak English poorly enough, but everyone has practically a pocket interpreter, always help. I want to single out Jasur for a special thank you, he speaks Russian perfectly and is always ready to help with any question at the restaurant, including on Hainan Island itself! And also working very kind young man in the lobby Shakeel from Bangladesh, speaks excellent English, knows well the cuisine of the hotel restaurants. Prosperity and good guests of the Marriott hotel chain ❤️
Read more
Automatically translated
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was looking forward to staying at the JW Marriott Sanyashan Haitian with great expectations, but the experience was very disappointing and even terrible. Here are the main issues I'm having:
1 ** Concierge service missing**: Upon arrival at the hotel, the concierge did not offer to help with the luggage at all and I had to drag the suitcase into the lobby myself. Even more disgruntled, the luggage waited an entire hour for delivery to the room, during which I called twice to urge and the service was extremely inefficient.
2 **Serious hygiene issues**: Upon entering the room, I found three used toilet paper sheets in the bathtub, which raised serious doubts about the hotel's standard of cleaning. In addition, the delivery plate contained leftover tangerine residue, an unacceptable omission in detail.
3 ⸏ **Poor service attitude**: I needed some water at night and waited half an hour before calling to ask the waiter to leave the water at the door and not to knock on it. However, at 11pm the reception desk suddenly called to inform them that water had arrived, directly waking the child who had fallen asleep. This inconsiderate service is very annoying.
4 ** Facility Damage**: A light switch in the room is damaged and cannot be turned off, resulting in harsh light in the room at night and severely affecting sleep.
Overall, the service and facilities at this hotel are completely out of line with the JW Marriott brand standards, and it is disappointing that the price is so high yet the service is of such low quality. I would not recommend this hotel to anyone and hope that the management will take these issues seriously and improve them.
Read more
Automatically translated
Date of stay: February 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every day new bed linen, new bathrobes and slippers, free transfer 3 times a day, taken to the parks and the beach. Special thanks to Amina for good tips and help on the trip, choosing a room for help with adaptation in the city of Sanya, thanks to Jasur for tips on choosing food for service in the restaurant. Great live music in the evenings and beautiful clean pools, delicious food, what else do you need for a good holiday.
Read more
Date of stay: May 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My friend and I were on vacation in March 2024. I really liked the hotel. Beautiful hotel, gorgeous view from the pool to the entire Dadonhai beach, Excellent assortment of breakfasts, Cleaning every day. All the accessories are there (towels for the face, for hands, for the body, bathrobes are simply chic, there were 2 pairs of rubber slippers + disposable ones I wouldn’t call very good house slippers, there’s even milk for the body and a lot of other things) water was set at more than 4- 5 bottles, not like the first day, a couple of pieces) we drank tea every evening 😅 thanks to the girls from the cleaning service In general, the staff is very cool, even if they don’t understand English, they solved all the issues, we arrived at 6 am on a 7 hour flight, we were very tired and were put in a room ahead of time, this is a big plus, I think, by the way, there are Russian speakers too. explained everything about the hotel and more, if I’m in Sanya I’ll definitely choose only Marriott
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is fully consistent with the price-quality ratio. Large spacious rooms, comfortable beds, soft pillows, excellent linens. Robes and slippers are better than in other 5* hotels). Breakfast is varied: noodle soups, seafood, porridge, yoghurt, pastries, fruit, even dumplings. For a 3 year old child there were no problems with choosing a menu at breakfast. An excellent children's room of 300 sq.m with Montessori toys, it really helped us out. There are three pools to choose from, two of them in a neighboring hotel, the children's pool is large and comfortable. The staff is polite and responsive. Special thanks to the hotel's Guest Relations Manager, Amina Musalieva! During the cleaning, children's plasticine was accidentally taken out, so Amina delivered new children's plasticine at one in the morning, at her own expense. It was very unexpected and pleasant! When we asked for an extra bed for a nanny for a mother and child, due to our lack of knowledge of the Chinese language, we could not explain that a double room with breakfast had already been paid for, and that we just needed an extra bed without breakfast. Amina explained everything at the reception and, for an extra bed, instead of 490 yuan/night, we were charged 100 yuan/night. Amina was in touch 24/7, this is something you cannot do without while in China, because... Knowledge of Chinese is required.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Sanya area.
PRICE RANGE
$194 - $250 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sanya Marriott Hotel Dadonghai Bay
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
435
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
What are some restaurants close to JW Marriott Hotel Sanya Dadonghai Bay?
Conveniently located restaurants include The Pod (The Shanhaitian Resort Sanya, Autograph Collection), Smoki Moto (JW Marriott Hotel Sanya Dadonghai Bay), and The Residence.
Is JW Marriott Hotel Sanya Dadonghai Bay accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.