Hilton Sanya Yalong Bay Resort & Spa
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Hilton Sanya Yalong Bay Resort & Spa

Yalong Bay National Resort District, Sanya 572000 China
Hilton Sanya Exteriors
Traveller (1516)
Panorama at the Hilton Sanya Yalong Bay Resort & Spa
360
Panoramas (13)
Grand Beach Villa
Room & Suite (369)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#28 of 557 hotels in Sanya
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Hilton Sanya Yalong Bay Resort & Spa is the first Hilton Worldwide Resort in China, features a total of 492 guestrooms, suites and villas. It commands a prime location on unspoilt beach front at the western of Yalong Bay. The six restaurants and bars offer guests a range of dining options. Choose from a wide option of leisure facilities, including eight outdoor pools, tennis courts, Kidz Paradise, Water Sport Centre. Encompasses six individual and two couple spa pavilions, a relaxation area, a reflex zone for foot reflexology, a tea lounge and a well-equipped fitness centre. From dream weddings to business occasions, our pillar-free ballroom, 11 meeting rooms and beach lawn will suit your needs. The special designed family suites and rooms with kids play zone and bedroom bring the true wonderland to our junior guests. The themes of the six restaurants and bars reflect the Chinese elThe beach barbeque and poolside buffet dinner will leave you the memorable dinning experience.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Paid wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Dry cleaning
Laundry service
Room features
Housekeeping
Private balcony
Room service
Safe
Sofa
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Modern
Languages Spoken
Chinese

Location

Yalong Bay National Resort District, Sanya 572000 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Sanya Airport
25.6 km
See all flights
1 Attraction
within 1 kilometer
2,987Reviews12Q+A44Room tips

Reviews
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Detailed Reviews
bachelor8 wrote a review Jan 2022
19,532 contributions464 helpful votes
+1
5.0 of 5 bubbles
We were here for two nights. As a Hilton diamond member, I received a room upgrade to a beach front room in building #8. Fantastic sea view! This property has different styles of pools such as canal pools, lagoon pool, and children pool. Room was comfortable and functional. Hilton diamond members received free breakfast buffet for two adults per room.
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Date of stay: January 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AriferC wrote a review Jun 2022
Guangzhou, China25 contributions6 helpful votes
4.0 of 5 bubbles
Is was a really good experience. Definitely we will repeat. The staff is really nice and all English speakers, the spa is also good and the beach is nice. The location is great one of the best spots of the island surrounded by a lot of options for dining. The people in the reception helps us with all of our questions, also give us discounts for the spa. Also the guys in the beach are really nice.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Don’t miss the spa.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Downtown83 wrote a review Mar 2022
Nanjing, China497 contributions235 helpful votes
4.0 of 5 bubbles
The hotel has the most beautiful garden and pool scenery with an amazing look over the ocean that we saw so far. Therefore we had amazing 11 nights in this hotel. Unfortunately there were also a few negative points:
- bad quality of the walls, we heard a lot of noise from neighboring rooms
- to be improved service quality (e. g. not very professional reception staff)
- less choice and high prices in the hotel restaurants
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frederic G wrote a review Jul 2020
Shanghai, China4 contributions1 helpful vote
3.0 of 5 bubbles
Beautiful resort with many pools adapted to the different tastes and ages. Access to a wonderful and clean beach. The breakfast buffet was high quality and very adapted for all tastes. Other than that, check-in process was terrible, lengthy and cambersome. The dining offers were very limited and on the first 2 days only 1 Chinese restaurant was open. The other 2 days a bbq was organized which was nice but reservation only possible via a WeChat QR code which was all in Chinese. Advertisement about the event was very limited and staff at the reception were not informed about every day’s option. The pool bar did only serve mediocre cocktails, bottled beers and sodas, no juice even if in the menu. Maybe this is the result of the previous tourism situation but I must say the hotel was full and I don’t think brands like Hilton should compromise service And quality to this point. Of course only a few foreigners family were there and this comment certainly represents more the gaps against western’s expectations.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sanya HiltonSanyaYalongBay, 其他 at Hilton Sanya Yalong Bay Resort & Spa
Responded 13 Jul 2020
We sincerely apologize for your unfortunate experience during your stay at Hilton Sanya Yalong Bay Resort& Spa. Thank you for letting us know about the situation quickly. We have followed up with our security department to help us avoid this situation in the future. If we can help in any way, please let us know. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Santiago M wrote a review Oct 2021
8 contributions2 helpful votes
2.0 of 5 bubbles
Food was expensive and basic, nothing special for 5 stars hotel.
We expected a 5 stars hotel but is missing a training to the staff full of mistakes in service and like we ordered a dish an toke 30 minutes after we ask to tell they don't have.
We asked don't disturb because our baby sleeps and they call by phone and knock the door waking up our baby

The hotel don't have full access with ramps for stroller and disable people, is necessary a help to go trough stairs and move arrownd

Our experience was no good considering the price of the hotel, i will not recommend pay this money for the experience
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Don't waist your money in this hotel, service maximum reach 2 stars
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Climber623073 wrote a review Jan 2022
4 contributions1 helpful vote
1.0 of 5 bubbles
First question, would I stay at the Hilton hotel again? Easy to answer, definitely not! Below I will give my comments why not. I stayed there during Christmas and new year for totally 10 days.

First the positive points. The pool is big, clean and the sceneries around are beautiful. The room is big and the cleaning is ok.

Now the points which are really disturbed us during the stay and make it not as nice as expected.
The breakfast was horrible, first always a very long waiting time infront of the breakfast room. Could be up to 15-20 minutes…
During breakfast a lot of food, breakfast equipment (plates, cups, cutlery) not filled up and available.
A lot of tables are not cleaned up and not available for new customers. Many customers around are angry about the awful service.
On the beach there are for this huge amount of Hotel very few sun lounger. I thing around 30-40 pieced for almost 500 rooms.
The AC in our room was not probably working.

Specially the breakfast situation and the less possibility on lie down areas on the beach makes my girlfriend and me sure we will not stay at this hotel again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davide DF wrote a review Jul 2021
Milan, Italy38 contributions7 helpful votes
1.0 of 5 bubbles
This resorts has nice and well maintained infrastructures but unfortunately the service level is not adequate for a “so called resort”.
This morning (9:30 am) we waited for 30 minutes before entering the restaurant for the breakfast (the queue developed from the restaurant door, up to the stairs almost up to the Reception floor).
People at the reception was not able to tell us under which name we were registered and therefore we could not access the hotel wifi . It took 24 hours to solve this and repeated attempts ( capitol letters, with spaces, without spaces).
Foods and drinks from beach and pool can be ordered only through an application: but no employee was able to help us also those ones working at the bar. So we decided to take ice-creams but they were unable to charge the bill on our rooms.
I made two additional attempts going from the beach up to the reception but nobody was able to manage the application.
Everybody was kind and educated: they recognized that the application does not work well and it is only in Chinese but what really disappointed us is that nobody helped us. They simply left us with the problem.
Finally we ordered the food at the var leaving our phone in the hands of an employee (I did not like it at all but this was the solution).
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Difficult to accept a poor service even in a nice structure.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sanya HiltonSanyaYalongBay, 其他 at Hilton Sanya Yalong Bay Resort & Spa
Responded 25 Jul 2021
Dear guests: The resort features a total of 492 guestrooms, suites and villas overlooking the South China Sea or the tropical vistas of the surrounding tropical setting. Escape with our leisure facilities that include eight out-door pools, a Water Sports Centre, Kidz Paradise, Tennis Court, as well as a 6780 sq ft. Spa retreat that makes it the largest spa in Yalong Bay. The team at Hilton Sanya Yalong Bay Resort & Spa looks forward to welcoming guests to a whole new guest experience.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabrizio F wrote a review Oct 2021
Penang Island, Malaysia21 contributions7 helpful votes
2.0 of 5 bubbles
At the arrival problem started. Most of the staff couldn’t understand English! 5 star hotel? Must be a joke. I booked a sea view room, after long waiting I was assigned a room where you could see the ocean only in your dreams… after long complaining and long waiting they assigned me a new room. During the waiting time, I asked them where they could have a cocktail and they showed me the way to Bar d’Or, the funny thing is that was around 15.30 and that bar was opening business at 18.00!!!….
Then I asked them and they showed me in the lounge a bar where I could ask for a cocktail.. the list was short so I asked them if they had ingredients to make a Negroni .. well, I was surrounded by FIVE guys and no one of them could understand when I was asking them if they had the spirits needed to make a Negroni…. The day after at the pool bar. Same story, two guys could only say “ ting bu dong “ and one of the guys in charge of safety in swimming pool could help me out.
Forget about this place. There are better options in Yalong Bay
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael S wrote a review Jun 2020
Auckland Central, New Zealand1 contribution1 helpful vote
2.0 of 5 bubbles
The beach is nice with a small swimming area. The pools are ok, but the water was not the cleanest. Maybe it had something to do with the foam party they had for the kids in the pool. Rooms felt like they hadn’t been maintained or updated in at least 20 years. Buffet breakfast was overcrowded and no one wore the required masks for Covid protection.
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonSanyaYalongBay, 客户关系经理 at Hilton Sanya Yalong Bay Resort & Spa
Responded 29 Jun 2020
Dear guests: Thank you very much for choosing Hilton Sanya Yalong Bay Jinmao Hotel and sparing your precious time to comment on it for Xiaoxi!We are sorry that the service and breakfast did not satisfy you.This kind of service state is absolutely not allowed by Hilton brand and does not meet the quality standards of Xiaoxi, Xiaoxi has communicated your feedback to the relevant department heads and take corresponding measures.In the future work, increase training efforts to improve the quality of service.Your satisfaction is the direction we have been paying attention to and working hard for. We hope to provide perfect service for every guest.I hope you can still take Hilton Sanya Yalong Bay Hotel as your holiday hotel!Wish you and your family a happy and healthy life!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lenny wrote a review Aug 2023
Moscow, Russia10 contributions19 helpful votes
2.0 of 5 bubbles
We went on vacation for 14 days to Hainan. We booked a week at the Rirz and second week in this hotel. The only reason we booked this hotel is because they present them selves as a family hotel with child friendly facilities. When we arrived we were given s room with steps in the room they made me sign a waiver that there after step s and of my child falls is not their problem. How is that child friendly???? Then we go to the pool. There are steps all over. Ours child is still in the baby carriage, every 30 feet wet have to pick up the carriage over the steps.
Not child friendly at all. Hotel is old not as clean as you expect the Hilton to be.
Hotel was prepaid. I went to the manager told him we were very unhappy
They were nice to refund the whole amount. We moved to the next door ST Regis hotel which was less expensive but very nice
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimmy C asked a question Nov 2019
Pittsburgh, Pennsylvania6 contributions8 helpful votes
Is there shuttle bus to nearby business area for food etc.?
Answer from bladdamasta
Manly, Australia974 contributions229 helpful votes
No, but taxis to La Floret are really cheap and plentiful.
tailored_travels asked a question Apr 2019
Llangorse, United Kingdom82 contributions11 helpful votes
How much is a round of golf next to the hotel? Thanks
trishrowles asked a question Aug 2016
Greenock, United Kingdom47 contributions64 helpful votes
Hello, Are there bars and shops near the hotel?
Answer from Bsays M
Yes around 3 km there is
Sanya, China1 contribution
Dear kmp248, Currently we do not provide shuttle bus transfer from Sanya Airport. You may take a taxi. It is 30 minutes ride from the airport to the resort. And cost is around RMB100 for one-way trip. For Buffet Breakfast, the price is RMB208 plus 15% service charge per person. If you book on-line, choose from offer of room include breakfast would save a bit. There is mini bar with a refrigerator in each room. If you plan to take a two days or longer vacation with friends or family, our Family Getaway Package perhaps a nice choice as it includes round-trip transportation from Sanya Airport and daily buffet breakfast for two people. For more information about the Family Getaway Package, please visit Hilton Sanya's official website under the section of special offer. We look forward to welcoming you soon!
AriferC wrote a tip Jun 2022
Guangzhou, China25 contributions6 helpful votes
4.0 of 5 bubbles
"Don’t miss the spa."
Read full review
Santiago M wrote a tip Oct 2021
8 contributions2 helpful votes
2.0 of 5 bubbles
"Don't waist your money in this hotel, service maximum reach 2 stars"
Read full review
Davide DF wrote a tip Jul 2021
Milan, Italy38 contributions7 helpful votes
1.0 of 5 bubbles
"Difficult to accept a poor service even in a nice structure."
Read full review
Laowai67 wrote a tip Jun 2020
Shanghai, China72 contributions82 helpful votes
2.0 of 5 bubbles
"The last building on each wing has good sea views"
Read full review
Toasterfox wrote a tip Jun 2019
Fairbanks, Alaska22 contributions4 helpful votes
5.0 of 5 bubbles
"Scenic view is about as good as Oceanic view, you're only one tower block over honestly."
Read full review
Not the right property for you?
There are more places to choose from in the Sanya area.
PRICE RANGE
$147 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton sanya hotel sanya, hilton sanya resort and spa, sanya hilton
LOCATION
ChinaHainanSanyaYalong Bay
NUMBER OF ROOMS
492
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON SANYA YALONG BAY RESORT & SPA - Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Hilton Sanya Yalong Bay Resort & Spa
Which popular attractions are close to Hilton Sanya Yalong Bay Resort & Spa?
Nearby attractions include Yalong Bay Golf Club (0.5 km).
What are some of the property amenities at Hilton Sanya Yalong Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Sanya Yalong Bay Resort & Spa?
Top room amenities include a flat screen TV, a view of the mountains, and a pool view.
What food & drink options are available at Hilton Sanya Yalong Bay Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Sanya Yalong Bay Resort & Spa?
Yes, parking is available to guests.
What are some restaurants close to Hilton Sanya Yalong Bay Resort & Spa?
Conveniently located restaurants include Sofia Italian Restaurant, Fish Bar Restaurant, and Sand Grill & Lounge (The Ritz-Carlton Sanya, Yalong Bay).
Are there opportunities to exercise at Hilton Sanya Yalong Bay Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Sanya Yalong Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Sanya Yalong Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Hilton Sanya Yalong Bay Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hilton Sanya Yalong Bay Resort & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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