InterContinental Sanya Haitang Bay Resort
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InterContinental Sanya Haitang Bay Resort

Traveller (4250)
InterContinental Sanya Haitang Bay Resort Ocean Front Villa
Room & Suite (501)
Beach
Pool & Beach (292)

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About

5.0
#6 of 557 hotels in Sanya
4.5 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
InterContinental Sanya Haitang Bay Resort is a luxurious beachside resort nestled on the China’s renowned National Coast – Haitang Bay. Nearby the CDF Mall connects the Resort to various shopping havens, in- house guest enjoy special discount when registration 24 hours in advance. Modern design with Hainan influence and lush landscaping which blends into the natural, the resort is shaped like a dragon resting on the beach and stretches 150,000 square meters. All of the 295 rooms have an attractive open-plan design that overlooks the azure blue waters of the South China Sea. With a décor featuring tropical artwork, starting from 88 square meters have spacious master bedrooms and private outdoor balconies with bathtubs overlooking the stunning ocean views. Featuring 7 restaurants and bars, we create the true taste and flavor of foods served from around the world. Aqua - aquarium restaurant explores the mystery of the seabed, enjoys delicate delicacies, and watches more than 5,000 colorful tropical fish roaming and dreamlike mermaid shows. Romantic and unique experiences are deeply loved by couples and family guests. Planet Trekkers Kids Club is a mini resort for our younger visitors. The Kids Club has a 500 square meters space, which full of fun and it will help your children enjoy an unforgettable resort experience. More than 50 colorful kids and recreation programs, in-house guest will enjoy unlimited play for free of charge (hotel self-management activity). Besides, the conference facilities are provided with over 15,000 square meters of indoor and outdoor, the most impressive and technologically ballroom and meeting space in Hainan, for all kinds of functions and business retreats.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids stay free
Parking
Wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
Butler service
Doorperson
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
Chinese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
11,087Reviews4Q+A18Room tips

Reviews
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Detailed Reviews
Anna P wrote a review Dec 2022
Shanghai, China3 contributions
Hotel's Favourite
5.0 of 5 bubbles
You really do get what you pay for here! Pricey (by our standards) but a first rate experience. The large room was beautifully kitted out with an exceedingly comfortable bed, quiet room, plenty of lounging around areas and the balcony complete with large bathtub was wonderful, from which we could savor the view of the beautiful green gardens and beach which were stunning! We pay a yearly fee of $200 for Ambassador status and therefore were upgraded to a top floor room which included the executive club lounge. The food available both there and in the larger ground floor restaurant was very good, clearly catering more for the Chinese clientele which is to be expected :-) The staff bent over backwards to accommodate us and look after us during our stay, assisting us with a hospital visit as well as during the more usual aspects of a hotel visit. I cannot commend enough, Joanna Du the Rooms Manager, Lina Tang in Reception, Ethan the concierge and also Skpe, the manager of the Executive Lounge. Each of them went above and beyond to welcome and support us during our stay. Thank you all so much!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zongyi Han wrote a review Apr 2021
Xuchang, China5 contributions
+1
5.0 of 5 bubbles
This hotel was decorated in 2013, it's not a new hotel in terms of vintage, but its' hotel facility is spick-and-span. The hotel was build by the sea, so I can directly went through the lobbey to the beach, and there were not much people on the beach like the other two bays in Sanya, Yalong bay and Sanya bay. Less people means this hotel is fay away from downtown, it is about 45 minitues to drive from hotel to downtown, but it is very closed to the largest single duty-free shop in the world, Sanya International Duty Free Shopping Complex. The hotel provides recreation facility for children, and it has the diving experience for adults. I have experienced the scuba diving, it was so cool when you get up so close with ser creatures. The palce I dived like a aquarium, it was surrounded by glass, through the glass, it was undertwater restaurant. On the whole, this hotel is colse to perfect to me, the only fly in the ointment is far from the city center, and there is no restaurants around the hotel. So anyone want to have a place it is quiet, relaxed and stay away from the noisy city to go on holiday, this is hotel is the excellent choice.
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Date of stay: March 2021
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: do not come here during the Chinese new year vacation, to much people and high price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon L wrote a review Jan 2021
Orlando, Florida12 contributions8 helpful votes
5.0 of 5 bubbles
We just had an amazing experience at the InterContinental Sanya Haitang Bay Resort in mid-January, during our first ever trip to Hainan. The hotel grounds were beautiful, and we loved the layout of our room, our view of the beach, and the large aquarium downstairs. We were also really impressed by the level of service, and grateful General Manager Beatrice and her staff were so attentive to our stay, including the beautiful flowers and towel animals that greeted us in our room. Club Manager Doris was particularly helpful, immediately connecting with us via WeChat after booking. She quickly helped us arrange our transportation from the airport and kept us informed of all the hotel’s COVID measures, including the COVID test we needed to get before leaving Beijing. She also set up dinner reservations for our special occasion at the hotel’s signature restaurant, which involved a flurry of special touches, including a private musical performance at our table. We began plotting ways to extend our trip almost as soon as we arrived, but ultimately failed to find a reason our bosses would appreciate. We definitely plan to return though and soon. I’d recommend this hotel to all of my family and friends and would suggest they book a room with club access. Drinks and snacks while enjoying the view from the 17th floor club was also a highlight.
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Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beatrice Wang, General Manager at InterContinental Sanya Haitang Bay Resort
Responded 17 Feb 2021
Dear guest "593jonl": Thank you so much for your review of our hotel. It‘s our honour to offer you satisfactory service. It‘s our honor to offer you satisfactory service. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. Thank you once again for your feedback and please feel free to contact us if you would like any assistance in making a booking at InterContinental Sanya Haitang Bay in the future. General Manager: Beatrice Wang
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YIXUAN W wrote a review Nov 2021
2 contributions3 helpful votes
1.0 of 5 bubbles
Actually, I am a big fan of IHG properties and have been in Spire Elite status for years. I have to say this was the worst experience among all these properties. Due to the pandemic, the average occupancy rate of Sanya’s hotels is no more than 25% during this trip to Sanya. However, the management of this hotel is still based on profits rather than the convenience of guests or IHG Elite Status tiers.
I paid this stay with IHG reward points and was told that they couldn’t offer me the free breakfast owing to cost control at the reception. After I offered to purchase the InterContinental Ambassador membership, the staff still didn’t want to offer the breakfast for my wife until I complained to her supervisor. Worse still, the reception didn’t give me the ¥120 F&B vouchers at all, which should be the benefit of Spire Elite members at greater China properties.
To be fair, they gave a room upgrade with great sea view (not a suite room of course) and the breakfast is not bad. I wouldn’t recommend it to you if you wanna use your IHG rewards points with high Elite status tiers here.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beatrice Wang, General Manager at InterContinental Sanya Haitang Bay Resort
Responded 16 Nov 2021
Dear guest “YIXUANW26”: Thanks for taking the time to share such a thorough review of your recent stay experience with us! We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. Your comments about Spire Elite benefits are valuable and serves as a great motivation to us in continuously improve our standards. Meanwhile, we will follow-up on your remarks about our staff service. Please accept our apologies for any inconvenience you have experienced. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. Thank you once again for your feedback and please feel free to contact us if you would like any assistance in making a booking at InterContinental Sanya Haitang Bay in the future. General Manager: Beatrice Wang
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lauridseny2015 wrote a review Nov 2022
Shanghai, China252 contributions50 helpful votes
5.0 of 5 bubbles
Feeling the need to praise this property, especially at this difficult time of frequent test and lockdown. Even so, the hotel as a whole is still striving to give guests a sense of vacation, while providing the necessary sanitary measures. My hotel contact Austin was extremely kind and helpful, who catered to every need of mine. Would definitely come back again for the nice view and hospitality.
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Date of stay: November 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexander S wrote a review Dec 2023
Barcelona, Spain15 contributions20 helpful votes
1.0 of 5 bubbles
Outdated hotel with little activity.
Stayed there right before New Year Eve and had to move to a different hotel because it was not what we expected.
Personnel only speaks Chinese. With today’s technology it is not a problem but very uncomfortable. It was just one or two guys who were able to speak a little English but we always had to search them.
Audibility in the room is terrible. Everything that happens in the common corridor feels like it happens in your room.
Even though the swimming pool is very nice and warm (about 32C/95F), good for kids, used towels which were collected from the pool has been just dried and given back as new. They do not wash them. Absolutely unhygienic…
We had breakfast in the lounge on 17th floor. Breakfast itself was ok but they clean tables only after you ask them. Otherwise they stay dirty for quite a while. I asked for a juice glass but they brought me a coffee cup, saying that they don’t have juice glass at the moment.
Overall impression is not very negative but at the same time not positive at all. I do not recommend the hotel. There are better places in Sanya.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martha R wrote a review Jun 2021
La Plata, Argentina35 contributions2 helpful votes
5.0 of 5 bubbles
Especial thanks to HSKP for the birthday preparation, Ms. Wang Meng La also gave me body lotion when she saw I had some sun burn. Also thanks to Kevin & club manager for taking care of us. We will definitely come back.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wang Beatrice, 总经理 at InterContinental Sanya Haitang Bay Resort
Responded 20 Jun 2021
Dear guest “marthar2014”: It was a great pleasure to hear your experiences in the hotel during your stay. It‘s our honor to offer you satisfactory service. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. Thank you once again for your feedback and please feel free to contact us if you would like any assistance in making a booking at InterContinental Sanya Haitang Bay in the future. General Manager: Beatrice Wang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michel80 wrote a review Jan 2022
Beijing, China6 contributions7 helpful votes
5.0 of 5 bubbles
Good staff and hotel environment. Seems a lot more is being down to improve the surroundings and neighboring mall. Promises more exciting times ahead. The Aquarius lounge and restaurant was a highlight and definitely must visit.

Also special thanks to Nina and Lucas who was kind enough to assist us with our packages and paperwork.

The staff were warm and extremely friendly. Special thanks to the check in staff who gave us great advice for future travels and also enlightened us about the festive season events.

The room itself had a spacious balcony with spleneded sea views.

We hope to come back in the near future.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wang Beatrice, 总经理 at InterContinental Sanya Haitang Bay Resort
Responded 4 Jan 2022
Dear guest “Djxcc”: Thanks for choosing to stay with us. It was a great pleasure to hear your experiences in the hotel during your stay. It‘s our honor to offer you satisfactory service. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. Thank you once again for your feedback and please feel free to contact us if you would like any assistance in making a booking at InterContinental Sanya Haitang Bay in the future. General Manager: Beatrice Wang
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CANTraveller wrote a review Jun 2020
51 contributions1 helpful vote
+1
5.0 of 5 bubbles
Very nice view from guest room, you can see the whole coastline and a lots of greens. The restaurant was great, breakfast is outstanding especially when you have underwater view. As an IHG spire members, we got some really nice welcome setup in rooms. Guest room was open and spacious,and there were a balcony bathtub available.
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Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Book for suite, the setup and space worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SYXIC, General Manager at InterContinental Sanya Haitang Bay Resort
Responded 29 Jun 2020
Distinguished guest “IS1117”: Thanks for choosing to stay with us. It was a great pleasure to hear your experiences in the hotel during your stay. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you our guest. Thank you once again for your feedback and please feel free to contact us if you would like any assistance in making a booking at InterContinental Sanya Haitang Bay in the future. Wish you and your family a Happy Chinese New Year and all the best. General Manager: Beatrice Wang
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Shengzhi He wrote a review Mar 2021
Beijing, China38 contributions3 helpful votes
+1
5.0 of 5 bubbles
Very close to the tax-free shopping mall, 2 min walk from the gate. Charlie Liu is a nice guy, drive us around in the resort and patiently wait for us taking photos. Escort us all the way to the door. The hotel itself is new, a good choice for business,couple and family.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$203 - $288 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
294
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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INTERCONTINENTAL SANYA HAITANG BAY RESORT | UPDATED 2023 Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about InterContinental Sanya Haitang Bay Resort
Which popular attractions are close to InterContinental Sanya Haitang Bay Resort?
Nearby attractions include Aquaventure Water Park (2.4 km), Sanya Zhujiang Nantian Spa (4.9 km), and The Lost Chambers Aquarium (2.2 km).
What are some of the property amenities at InterContinental Sanya Haitang Bay Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at InterContinental Sanya Haitang Bay Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Sanya Haitang Bay Resort?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at InterContinental Sanya Haitang Bay Resort?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Sanya Haitang Bay Resort?
Conveniently located restaurants include XianHai By The Sea, The Sanya EDITION, The Jade Egret, The Sanya EDITION, and SKYBAR at EDITION, The Sanya EDITION.
Are there opportunities to exercise at InterContinental Sanya Haitang Bay Resort?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does InterContinental Sanya Haitang Bay Resort have an airport shuttle?
Yes, InterContinental Sanya Haitang Bay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does InterContinental Sanya Haitang Bay Resort have airport transportation?
Yes, InterContinental Sanya Haitang Bay Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Sanya Haitang Bay Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Sanya Haitang Bay Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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