The Westin Sanya Haitang Bay Resort
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Westin Sanya Haitang Bay Resort

No.116 Haitang North Road, Haitang Bay, Sanya 572013 China
user review upload
Traveller (572)
Room & Suite (216)
Pool & Beach (107)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#48 of 557 hotels in Sanya
3.9 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The Westin Sanya Haitang Bay Resort features a beach-front location on mainland China's Haitang Island. Enjoy easy access to China’s biggest duty-free shopping mall, just steps away from the white sandy beaches of Haitang Bay. Resort amenities include four signature restaurants, an inviting spa, three sparkling outdoor pools and a well-equipped fitness center.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Game room
Water sport equipment rentals
Table tennis
Kids club
Kids pool
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Boutique
Classic
Languages Spoken
Chinese
Hotel links
Special Offer:Earn points toward free nights.

Location

No.116 Haitang North Road, Haitang Bay, Sanya 572013 China
Name/address in local language
283Reviews0Q+A13Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 182
  • 45
  • 22
  • 14
  • 20
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Dr.Fish wrote a review Jul 2020
South Korea
4.0 of 5 bubbles
It’s a big resort next to the duty free mall. We stayed 3nights.

Manager Cindy was very helpful, she added us wechat and made our stays very comfortable.

We got upgraded to the Family suite. Big room, good for family with two kids.

Huge pool, pool was pretty empty, pool bar doesn’t have staff so it was hard to order food or drinks. Breakfast restaurant was very very busy. It was hard to find seats and also seems like not enough staffs to prepare or clean the table.
Read more
Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greg wrote a review Aug 2020
Shanghai, China
4.0 of 5 bubbles
large, convenient rooms with open view on the ocean.
Resort hardware is very functional, well maintained, yet may lack charm.
the two pools are large and very kids friendly.
walking distance from the monkey Island and a floating fish farm village - great to escape with kids and have lunch at the seafood market.
Read more
Date of stay: August 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: located nearby the lobby elevator
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PR Manager, Marketing at The Westin Sanya Haitang Bay Resort
Responded 23 Jul 2021
Dear guest, Thank you very much for taking the time to share your experience with us. We are glad that you are satisfy with our resort as well as facilities. Look forward to welcoming you back to The Westin Sanya Haitang Bay Resort.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bachelor8 wrote a review Apr 2024
+1
5.0 of 5 bubbles
This resort was next to duty-free mall and provided free shuttle bus to and from airport. I received a room upgrade to a family suite which was luxurious and comfortable. Lagoon pool and canal pool was very spacious, and you can swim and kayaking there. Breakfast was affluent and various. Don't miss the rooftop pool and bar on the 9th floor!
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ling Q wrote a review Aug 2020
Beijing, China
+1
1.0 of 5 bubbles
I'm with Titanium Elite. I booked a grand seaview room ( or deluxe, don't remember) in Westin Haitang Bay. They didn't do any upgrade and give me a room with half the balcony blocked. What's even worse is the room's AC and lights are not functioning. So they give me another room with better view. This time, there are blood residue on the bedsheet. I'm tired of changing room so I asked them to change a new bedsheet. when they remove the bedsheet, I see there is a large piece of mildew on the side of it. it's really disgusting.

I report this to one of the staff and I was told the manager will call me but there is no one contacted me for this at all.

For the breakfast, it's too crowded and the waitress just let people into the dinning area, and clients need to find their own seat. The breakfast supposed to be closed by 11:00 am. But they started to clean the food and drinks around 10:45.
Read more
Date of stay: July 2020
2.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PR Manager, Marketing at The Westin Sanya Haitang Bay Resort
Responded 4 Aug 2020
Dear guest, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the room facility and breakfast issues. This is very important to us to improve the product that we offer to our guests. We do hope to serve you again and to see our improvement per your comments. Look forward to welcoming you back to The Westin Sanya Haitang Bay Resort.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma1234040 wrote a review Aug 2020
Spain
1.0 of 5 bubbles
The only good thing about this hotel is Wayne on reception. He couldn’t have been more helpful. Unfortunately, he’s working with very poor materials! The whole hotel feels old. The bar (only 1 open) and restaurant were covered with dirty plates and glasses with no attempt to clear anything away. Our room (grand sea view) stinks of stale cigarette smoke, the balcony doors were left open by housekeeping (an attempt to get rid of the smell, I suppose) which meant the room was full of mosquitoes. When we did try to close the doors, one was broken and hardly moved, it’s a challenge to get them closed at all. The air conditioning (as someone else has mentioned) is “set” to 20 but never gets cooler than 24. The room itself is quite large and pleasant enough. On the whole though, I real disappointment... so we decided after being here less than an hour to check out after 1 night and move to The Edition. My advice..... avoid.
Read more
Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PR Manager, Marketing at The Westin Sanya Haitang Bay Resort
Responded 23 Aug 2020
Dear guest, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the facilities and restaurant issues. This is very important to us to improve the product that we offer to our guests. We do hope to serve you again and to see our improvement per your comments. Look forward to welcoming you back to The Westin Sanya Haitang Bay Resort.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Collin C wrote a review Dec 2021
Hangzhou, China
3.0 of 5 bubbles
The brand has reputation and impression to us. We have visited several Westins both in-China and overseas, I would say Sanya Haitangwan Westin is not among the best.

When we were checking in, there were only two counters opening, we are a family with two elder members and a toddler who she was very sleepy, although some staff behind the counter seemed not so busy, nobody offered a checking-in or help. Finally it was our turn, to be honest, I really cannot feel welcome and friendliness or warmth from the girl behind the counter, it seemed that our presence bothered her somehow or she might had a bad day? I knew her name and talked to her about her attitude at the scene but I'd prefer not mention it here. Just want to point it out this definitely was not a pleasant feeling or any enjoyment.

Pros: foods and cuisines are delicious especially in the Chinese restaurant, facilities looks new and clean.

Cons: not so family-friendly, esp with kids, i.e lack of bib in restaurant or children toothbrush in room etc; some of the facilities are not well maintained, like the bed mattress is very damp and humid ( caused last night very uncomfortable luckily we only stay one night), water pressure is just ok; some of the staff are not so friendly and professional.
Read more
Date of stay: December 2021Trip type: Travelled with family
Room Tip: Try avoid Chinese public holidays For food and fancy environment, come; for service, go somewhere...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PR Manager, Marketing at The Westin Sanya Haitang Bay Resort
Responded 19 Dec 2021
Dear guest, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the service and facilities issues. This is very important to us to improve the product that we offer to our guests. We do hope to serve you again and to see our improvement per your comments. Look forward to welcoming you back to The Westin Sanya Haitang Bay Resort.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaime G wrote a review Feb 2023
Gothenburg, Sweden
+1
5.0 of 5 bubbles
Great hotel with great staff , spacious rooms and good food in the restaurant . I was here for a conference and it was so nice to stay here I loved it . The room was so nice and spacious . The staff are some warm and welcoming and where so professional . I totally recommend this hotel which is also very comfortable we to the tax free mall .
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley P wrote a review Jan 2014
1.0 of 5 bubbles
Stayed 23-25 December 2013 on what was the Hotels Soft Opening. Rooms well appointed but that was it.
Staff and Service was virtually nil. We were told originally Hotel would open on 15 November but actually wasnt officially open when we checked in. Therefore on 10% of the service of the hotel was on offer. One Chinese restaurant open but staff spoke little English. Main Restaurant only offered a Buffet Breakfast. Lunch and Dinner was about 12 items on A4 Sheet. No good if you staying for 6 nights. No pool side attendants. No Pool side Service. TV in room was advertised giving full international channels but only Chinese ones worked.

Avoid this hotel for at least 12 months as needs to seriously get fully open and running so all the staff know what they are doing.

Biggest mistake was no one advised us on check in the most of the services were not open as we would have moved hotels on same day and not even stayed one night
Read more
Date of stay: December 2013
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Wait 12 Months and all rooms will be good as Villas would have been finished
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam W, Manager at The Westin Sanya Haitang Bay Resort
Responded 7 Jan 2014
Dear Ashley P, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the issues with the restaurants for lunch and the entertainments. This is very important to us to improve the service and the product that we offer to our guests. We are very glad to share with you that we are offically opned on Dec 31, 2013! Looking forward to welcoming you back in the future. Thanks again for all your comments and suggestions. Best regards Sam
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maiyuki wrote a review Apr 2015
Singapore, Singapore
+1
4.0 of 5 bubbles
stay there for 1 day, this resort is still brand new, location will be nice for a relaxing time, if you looking for place to visit best you have your own arrangement of transport as for shopping wise there is the only DFS beside the hotel.
Read more
Date of stay: March 2015
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam W, Manager at The Westin Sanya Haitang Bay Resort
Responded 6 May 2015
Dear Maiyuki, Thank you very much for taking the time to share your experience with us. We are glad that your stay with us was renewing and truly appreciate you for recommending us to others. We do hope to be of service to you again and look forward to welcoming you back to The Westin Sanya Haitang Bay Resort. Our mission is always to give the best vacation to our guests. Thanks again for all your comments and suggestions. Best regards and happy holidays !
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cristina wrote a review May 2014
1.0 of 5 bubbles
I'm a SPG Platinum member; I usually spend 2/3 days every week in SPG hotels for my job, and never had a so bad experience. I want to report about so many bad issues I and my family has found here:

1. The hotel is yet under construction. It would have been honest to tell me when I booked my holiday!

2. Places under construction are not safe for guests (expecially kids): no separation between those areas and the hotel
2.a. building material anywhere (I mean in the finished part of the hotel):
wooden planks with rusty nails, paint cans, iron wires, electric wires on the path, bags of building materials hidden around the pools...
2.b. the main construction area is very close to the kid's pool (2 m). villas's constructions are completely open: big holes (pools) without any protection ... Anyone can enter in the area! Kids too!

3. Also in the 'finished' areas there are many not safe things:
3.a. manhole covers with holes
3.b. sensors extinguishers almost detached (in my suite)
3.c. Bar in the pool:
There were large slabs of marble completely abandoned
3.d. work in progress not reported nor fenced

4. Poor quality and absolutely not international service
4.a. Very poor, or nothing in the worst case, english spoken
4.b. the breakfast and the international restaurant have a poor choice of food for foreigners, especially children
4.c. No one in many pools or in the beach to ask for towels or to order food
4.d. long waiting at the restaurant (and the restaurant was quite empty: more than 30 min for a kid's fried rice!)
4.e. personnel bivouacked or sleeping in the areas around pools
Read more
Date of stay: April 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam W, Manager at The Westin Sanya Haitang Bay Resort
Responded 6 May 2014
Dear Paolina S, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the issues with the construction and services. This is very important to us to improve the service and the product that we offer to our guests. All our guests are very important to us. Our mission is always to give the best vacation to our guests. Thanks again for all your comments and suggestions. Best regards and happy holidays!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found.Try changing or clearing your search to read questions and answers.
Collin C wrote a tip Dec 2021
Hangzhou, China18 contributions
3.0 of 5 bubbles
"Try avoid Chinese public holidays For food and fancy environment, come; for service, go somewhere else, like Shangri-la."
Read full review
JerryK wrote a tip Feb 2021
1 contribution
1.0 of 5 bubbles
"Poor service"
Read full review
greg wrote a tip Aug 2020
Shanghai, China25 contributions4 helpful votes
4.0 of 5 bubbles
"located nearby the lobby elevator"
Read full review
Irene G wrote a tip May 2019
Boston, Massachusetts23 contributions48 helpful votes
2.0 of 5 bubbles
"Our hallway was quiet. We didn't ask for anything in particular..."
Read full review
Sunny Z wrote a tip Oct 2017
Hong Kong, China26 contributions8 helpful votes
3.0 of 5 bubbles
"Seaview room"
Read full review
Not the right property for you?
There are more places to choose from in the Sanya area.
PRICE RANGE
$194 - $258 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanyaHaitang Bay
NUMBER OF ROOMS
448
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE WESTIN SANYA HAITANG BAY RESORT - Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about The Westin Sanya Haitang Bay Resort
Which popular attractions are close to The Westin Sanya Haitang Bay Resort?
Nearby attractions include Aquaventure Water Park (1.8 km), Sanya Zhujiang Nantian Spa (5.1 km), and The Lost Chambers Aquarium (1.5 km).
What are some of the property amenities at The Westin Sanya Haitang Bay Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Westin Sanya Haitang Bay Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Sanya Haitang Bay Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Sanya Haitang Bay Resort?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Sanya Haitang Bay Resort?
Conveniently located restaurants include XianHai By The Sea, The Sanya EDITION, The Jade Egret, The Sanya EDITION, and SKYBAR at EDITION, The Sanya EDITION.
Are there opportunities to exercise at The Westin Sanya Haitang Bay Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Westin Sanya Haitang Bay Resort have an airport shuttle?
Yes, The Westin Sanya Haitang Bay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin Sanya Haitang Bay Resort have airport transportation?
Yes, The Westin Sanya Haitang Bay Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The Westin Sanya Haitang Bay Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Sanya Haitang Bay Resort?
Many travellers enjoy visiting Binglang Ethnic Village (10.2 km).
All Sanya HotelsSanya Hotel DealsLast Minute Hotels in SanyaHotels near The Westin Sanya Haitang Bay Resort
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire