Atlantis Sanya
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Atlantis Sanya

Haitang North Road, Haitang District, Sanya 572013 China
Traveller (1217)
Dining (218)
Ocean View Room King
Room & Suite (31)

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About

5.0
#23 of 557 hotels in Sanya
4.2 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Atlantis Sanya along the Haitang Bay National Coast, PRC. is the first Atlantis resort in China. Overlooking the stunning South China Sea, Atlantis offers a sense of awe-inspiring discovery, encompassing over 30 hectares of unparalleled excitement and larger thank life experiences, revolutionary water play in Aqaventure Waterpark, exotic marine exhibits and incredible dining experiences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Water park
Babysitting
Wifi
Hot bath
Lazy river
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Butler service
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Boutique
Trendy
Languages Spoken
Chinese

Location

Haitang North Road, Haitang District, Sanya 572013 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Sanya Airport
1,089Review11Q+A15Room tips

Reviews
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Detailed Reviews
Kash M wrote a review Jan 2020
Edmonton, Canada
5.0 of 5 bubbles
Visited in Nov.2018 for a week as a family of 4 (2 kids, 8 & 5). The hotel is beautiful from the lobby to the rooms, we stayed on a high floor with the view of the ocean but not on the side of the water park. Many pools to swim in and the aquaventure park great though not as big as the one in Bahamas & Dubai (I've stayed at both those hotels too for multiple days). Not all staff can speak english but usually they can track down a manager who does. We had an issue with our room and it was resolved and we were given some additional complimentary privileges as consolation. Our booking included breakfast buffet at Saffron, our server for a few days (a gal from Nepal, I didn't get her name was amazing!). Also had dinner at Bread Street Kitchen (Gordon Ramsay) & Tang (Chinese), also very good but pricey! We also had access to the imperial club for breakfast, lunch & dinner for the days/nights we didn't eat at other restaurants very good. Sonya at the Imperial Club was AMAZING, she entertained our youngest in the kids club and in a short time she formed a bond with him.Jerry was also great in the imperial club and the club head chef came by and chatted with us as well. Johnny at Tang was also great.
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Date of stay: November 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BoardingPass811286, 经理 at Atlantis Sanya
Responded 1 Apr 2020
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We are glad to hear that our colleagues taking care of your during the recent stay. Your recognition will definitely be a great booster to motivate them further to provide excellent service experience to other guests too. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anonymous A wrote a review Nov 2023
Greater Sydney, Australia
5.0 of 5 bubbles
We had a great time staying 3 nights.at Atlantis. Stay includes complimentary mulit pass to the attached waterpark, aquarium, daily refill minibar, slippers and are very generous with their bottles of water.
This hotel is huge. Reception was quick and fast. Generally staff were friendly and helpful.and you can find one pretty much in every corner!!
Breakfast was a feast! There were multi stations of Western and Asian food including lots of dessert, pastry and plenty of choices of ice cream.
The rooms generally have some water view. Rooms very comfortable, modern, generous with children bathrobes and toothpastes and other amenities.
People here pretty much wear their complimentary robes and slippers everywhere.
The pools and beaches are a 5min walk outside.
It was a great stay
Had fun and felt like a kid again with the waterpark rides !!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philippe A wrote a review Apr 2021
+1
5.0 of 5 bubbles
From arrival to the end we had a great time at the Atlantis Sanya. I checked in for my wife's surprise birthday and I must say that all the staff have been super attentive in creating a great experience. The water park was very organized, clean and despite busy time, the staff was very proactive and accommodating. All Food & Beverage experience was also great. Well done to all staffs and management! Thank you
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yin Leon, 营销 at Atlantis Sanya
Responded 24 Apr 2021
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sabinesanya wrote a review Jul 2020
Sanya, China
3.0 of 5 bubbles
The entrance ticket for the children between 90cm and 1.22m is too expensive compared to what they can actually do. They can play in the water playground, go to the wave swimmingpool, and do the rings on the river , that is it. The food court is not attractive, and they are mainly chinese dishes. Lockers are 20rmb for the small, 30rmb for the big, towels are also to rent, so my advice is to bring a waterproof cellphone cover if you want to take pictures in the park towels and flip flops with you and the rest keep it in the lockers.Food is not allowed in the park, only water.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yin Leon, 营销 at Atlantis Sanya
Responded 23 Jul 2020
Greeting from Atlantis Sanya! Thank you very much for spending time sharing your recent Aquaventure experience with us. We truly appreciate it. We regret to read that your experience in Aquaventure at Atlantis Sanya was not as you expected. Your feedback is very valuable. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marty o wrote a review Apr 2021
1.0 of 5 bubbles
Having stayed in Atlantis Dubai I booked Atlantis Sanya expecting the same standard. How wrong I was. Staff simply tell you no if they cant speak english. Everything takes so much longer.

The restaurants are fully booked so dont expect to eat there. The sun loungers cannot be repositioned. The duty manager promises they can be moved simply phone zero if you have any problems. The next day I am told the opposite. So frustrating and not a relaxing time at all.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yin Leon, 营销 at Atlantis Sanya
Responded 24 Apr 2021
Greetings from Atlantis Sanya! Thank you for spending time sharing your recent staying experience with us. Pertaining to the issue highlighted in your feedback, we have noted and planned to organize more English Language Training/Classes for our colleagues to improve English Language proficiency level in order to serve our non-chine speaking guests better in the future. We really appreciate your feedback and looking forward to welcoming you back to Atlantis Sanya soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julien D wrote a review Nov 2020
Shanghai, China
5.0 of 5 bubbles
We a re family of 4 with two boys 10 and 12 years old and went for a one day trip to Atlantis Sanya waterpark. We had a truly great family time.

The park is very well managed and very unique sliders - never saw anything similar anywhere else - and activities are usually for 1 / 2 / 4 persons... which was great for us to enjoy as a family.

We also liked very much the range of options in terms of restaurants. Food was great value for money and with enough options to please everyone in the family.

Last but not least, security is really high, we felt really safe.

Will definitely come back and make it a yearly visit!
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yin Leon, 营销 at Atlantis Sanya
Responded 24 Apr 2021
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stewartli wrote a review Apr 2024
Hong Kong, China
+1
5.0 of 5 bubbles
A 5-star experience at Atlantis Hotel! We stayed from Apr 27 to May 1, 2024.

The staff, especially Emma Fu, our butler, provided impeccable service from start to finish.

She helped us with every detail, ensuring a memorable and romantic birthday celebration for my wife and me.

The hotel was exceptionally clean, and the food at the club restaurant was outstanding. Plus, the access to the thrilling Aquaventure Waterpark was unlimited, making our stay even more enjoyable.

Whether you're seeking a romantic getaway or a family adventure, Atlantis Hotel delivers an unforgettable experience. Highly recommended!
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Please avoid Publicis holidays in China
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Felicie L wrote a review Dec 2020
Shanghai, China
5.0 of 5 bubbles
We spent half day in Atlantis Aqua Adventure Océan Park in Sanya and had a great time. It was not crowded, very clean, the staff was super efficient and we all had a lot of fun in the attractions. Having a cabana as the base to put all our stuff was also very convenient.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yin Leon, 营销 at Atlantis Sanya
Responded 24 Apr 2021
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dimitri wrote a review Jul 2020
5.0 of 5 bubbles
We spent a day with family and kids (3 and 7 years old) in the waterpark and the aquarium and had a great time.
Can easily spend a day or two there!
International standards.
Very good and exciting slides in the waterpark.
Belugas in the aquarium are also a must.
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Date of stay: July 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yin Leon, 营销 at Atlantis Sanya
Responded 23 Jul 2020
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent waterpark & aquarium experience with us. We truly appreciate it. We are glad to know that you enjoyed the facilities very much in Aquaventure Waterpark during your recent visit. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Aquaventure Atlantis Sanya soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew B wrote a review Dec 2023
London, United Kingdom
2.0 of 5 bubbles
Disappointed! Check-in was slow and VERY poor, we bought a package but was told they had cancelled it. Paid extra for sea view, but got a land view. Breakfast was only OK, even though I'm comfortable with Chinese food. Overall it seems post-covid they have made efforts to cut costs and the poor level of service is clear. House keeping was good.
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Date of stay: December 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Pls don't expect this is anywhere close to Dubai Atlantis.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanya, China7 contributions
All rooms will be included 2adult & 2children(including aged 11 and below) breakfast and Aqaurium and Aquavature.
Answer from Anon100001
London371 contributions244 helpful votes
Very little options. Only pizza (food court and Gordon Ramsay) and pasta. Pasta contains egg. Take a taxi (very cheap) to Westin or Edition. You need to inform the hotels beforehand but both do really good vegetarian food. Edition is fine dining and the food is excellent. Westin is more casual dining. Other nearby hotels also offer but we didn't try.
Sanya, China7 contributions
Dear guests, May I please clarify are you referring to the Imperial Club Lounge? Do feel free to contact Atlantis Sanya at +86 898 8898 6666 for more information.
Stewartli wrote a tip Apr 2024
Hong Kong, China692 contributions34 helpful votes
5.0 of 5 bubbles
"Please avoid Publicis holidays in China"
Read full review
Andrew B wrote a tip Dec 2023
London, United Kingdom11 contributions6 helpful votes
2.0 of 5 bubbles
"Pls don't expect this is anywhere close to Dubai Atlantis. "
Read full review
Yuxin D wrote a tip Jul 2021
4 contributions2 helpful votes
3.0 of 5 bubbles
"Expect a 4 star or stay elsewhere and go for the amusement park..."
Read full review
jim dugan wrote a tip Dec 2019
Shenzhen, China4 contributions
3.0 of 5 bubbles
"deluxe suite was beautiful"
Read full review
Luismaxiu wrote a tip Sept 2019
Miami, Florida133 contributions102 helpful votes
4.0 of 5 bubbles
"The rooms have nothing espectacular but some theme decor."
Read full review
Not the right property for you?
There are more places to choose from in the Sanya area.
PRICE RANGE
$359 - $658 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
1,314
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ATLANTIS SANYA - Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Atlantis Sanya
Which popular attractions are close to Atlantis Sanya?
Nearby attractions include Aquaventure Water Park (0.3 km) and The Lost Chambers Aquarium (0.1 km).
What are some of the property amenities at Atlantis Sanya?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Atlantis Sanya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis Sanya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Atlantis Sanya?
Yes, free parking is available to guests.
What are some restaurants close to Atlantis Sanya?
Conveniently located restaurants include XianHai By The Sea, The Sanya EDITION, The Jade Egret, The Sanya EDITION, and SKYBAR at EDITION, The Sanya EDITION.
Are there opportunities to exercise at Atlantis Sanya?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Atlantis Sanya have airport transportation?
Yes, Atlantis Sanya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis Sanya?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis Sanya offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Atlantis Sanya?
Many travellers enjoy visiting Binglang Ethnic Village (10.2 km).
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