The Ritz-carlton Sanya, Yalong Bay
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The Ritz-carlton Sanya, Yalong Bay

Traveller (3636)
Ocean View Room.
Room & Suite (622)
金茂三亚亚龙湾丽思卡尔顿酒店
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About

5.0
#16 of 557 hotels in Sanya
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Experience the true nature of Southernmost China at The Ritz-Carlton Sanya, Yalong Bay. With a private beach on Yalong Bay, the region's largest spa and exceptional accommodations, this Sanya luxury hotel is an unforgettable retreat. The beauty of our surroundings is celebrated with thoughtful design and décor, while spacious layouts, luxurious bathrooms and indulgent bedding tempt one to forgo exploration for welcome seclusion. Verdant mountains all around you. Palm trees paving your way to the bay. And your footprints marking the white sand beach – Sanya is blessed with charming tropical scenery and eternal sunshine. We offer 446 rooms with resort, ocean and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Game room
Tennis court
Patio
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Art Deco Style
Languages Spoken
English, Russian, Chinese, Italian and 1 more
Hotel links
Special Offer:Earn points toward free nights.

Location

Yalong Bay National Resort District, Sanya 572000 China
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Sanya Airport
25.4 km
See all flights
1 Attraction
within 1 kilometer
4,172Reviews17Q+A69Room tips

Reviews
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Detailed Reviews
Knut-Alexander S wrote a review Aug 2020
Tustin, California
5.0 of 5 bubbles
My favorite chain of hotels is the Ritz Carlton, they just never disappoint. The hotel is located on the beach and offers magnificent views of the ocean, and its gardens are well kept, lush and beautiful. Many options for kids activities, and great pools (both for adults and for kids), remarkable staff and tasty food options.

We had a garden villa (sea view villas were under refurbishment), and it had a beautiful private outdoor area and pool, but the villa and its outdoor area could need an update. Villas are spacious and come with a little kitchenette (great if you travel with small kids).

The staff is what makes this place stand out, however. I would like to warmly thank Leo in the reception for his wonderful service and can do attitude, he took care of us from the moment we checked in till the moment we checked out, he went up and above to make sure we had everything we could ever need. He is such an asset to the RC Sanya. A big shoutout to Iris and King in the Sand restaurant; always helpful and always on point with their service and so good at remembering guest preferences, and for always having my daughter’s oatmeal prepared to perfection. Also a big thank you to Jackie (?) the chef for taking the time to explain and discuss the very tasty sour/spicy soup noodle dish. A thank you to all other Ladies and Gentlemen that made our stay a wonderful getaway.

Normally I would not rate this a 5/5 - The hotel itself is in need of renovations (but I believe they are already doing this). Many competitors offer more updated facilities at this price point, English level of big parts of the staff could have been better (but they do their outmost to refer you to someone who can help), also the drivers should be better trained at how to install and use a rear facing child seat (not front facing), however it is the service and the kindness of the Ladies and Gentlemen that outweighs the drawbacks easily, and that made our stay a 5/5! RC service values 1, 2 and 3 - checked and exceeded!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alland Liu wrote a review May 2020
Hong Kong, China
+1
5.0 of 5 bubbles
It was indeed a remarkable experience in Sanya ever! I actually came for a short vacation in Sanya every year and the facilities in Ritz Sanya Yalong Bay were so amazing and the well-trained hotel staffs were the highlights for sure. Because I stayed in the hotel during my entire stay, the housekeeping team had always kept my room tidy and cleaned every time when I returned to it. The dining outlets were enjoyable as well, highly recommend the Chinese restaurant to you if you are a big fan of Chinese cuisine. In short, it is a wonderful hotel to stay if you gonna visit Sanya for leisure purposes. Hopefully, the COVID-19 could disappear as soon as possible and I can't wait to revisit this wonderland in the very near future:)
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vKentv wrote a review Aug 2022
Hong Kong, China
5.0 of 5 bubbles
Put simply the Ritz is the "must stay at" resort in Sanya. The grounds and facilities are excellent, the restaurants delicious and the staff are wonderful. Highly recommended for families or couples looking for a special Sanya experience.

This was our first visit to Sanya, so we stayed at two resorts and visited quite a few others over 10 our days to compare the different restaurants and pools. The Ritz was the definitely the best in our view.

All of the staff were warm, friendly and helpful. A special shout out to Nanncy who was always available (even on her day off!) to answer questions and ensure our needs were addressed super promptly. On a number of occasions I felt like we got extra special attention thanks to her hospitality.

The gardens, pools, gym, spa, and rooms are all very nice and kept in great condition. We ate at four of the restaurants and were impressed at each one. Big thanks to Budi, who was super friendly, and always full of great advice on what to eat and how to spend our day.

The hotel has tons of activities for children, and adults can also find plenty of peace, quiet and serenity on the immaculate grounds as the resort is so spacious. Even at 90% occupancy the Ritz didn't feel at all crowded like so many of the other resorts we visited in Sanya.

We will absolutely be going back, and highly recommend this paradise to other travellers.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vincechau wrote a review Sept 2021
Orlando, Florida
4.0 of 5 bubbles
Come here for the pool, beach and breakfast only! forget about having a nice dinner here, F&B is a joke! All the restaurants here outside of the breakfast at Fresh 8 are playing hard to get, actually you don't have anything else within the hotel! The Sand restaurant and Chinese restaurant are by booking days ahead or they will tell you they are fully booked, even they are only about 30% full! you can take a look yourself if you have the time to wait! I guess they don't care about the business and saving those tables for the high rollers just in case. Walk over to Sheraton or Marriott for dinner without reservation, they are much friendlier and about 50% less than RC anyway!

Tip: book this hotel using Ctrip (use the Chinese site), it's cheaper than the Bonvoy APP, they can careless if you are a member or not anyway... all they care is which room you booked!
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Date of stay: September 2021
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Book your dinner days ahead or eat outside of this hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NHShanghai wrote a review Jul 2020
Shanghai, China
5.0 of 5 bubbles
We just came back from a 6-day vacation at the Ritz Carlton in Sanya, my family of three. We had a great time down there, the first time that we stayed inside the resort the entire time, no need to go out because it has all one needs on the grounds. Special thanks for the F&B Director Fethil Yucel and his team that never failed to surprise us in our culinary explorations. Especially thanks go also to Elvis from the BBQ who really took care of us as well Ailee & Iris from the Sand restaurant who made sure our anniversary dinner was a great success. Great resort not only for families but also couples or singles, pure relaxation guaranteed. The landscape and setup of the pools are very well done, and kept very well. The rooms are very spacious, next time we go we try getting hold of one of those rooms that havae a direct access to the pool. Also looking forward to see the lounge being rebuild for our next trip, currently the lounge is hosted inside their italian restaurant, but despite this the Lounge rooms are very well worth the deal!
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We had a Club Room, that was a great deal with the all-day dining access.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joshua M wrote a review Aug 2021
Shanghai, China
5.0 of 5 bubbles
Earlier I had stayed at the RC Sanya which was very disappointing. I wanted to give them another chance and this time they went over and above, well done!

Some quick highlights:

Upgrade to excellent lagoon room with direct access to the pool and view of the ocean

Outstanding food and beverage in the club lounge throughout the stay

Exceptional, and I mean EXCEPTIONAL staff. Full credit to Elaine who runs an efficient team in the Club Lounge. Elaine made the stay extra special and no request was too much. Thanks Elaine! Superb service from Koko whom lent me an oversize float for the swimming pool

Yalong bay in my opinion is the best area in Sanya and the RC Sanya has a combination of location, service and resort feel. It ticks all the boxes

Looking forward to my next stay very soon
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Date of stay: July 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Biggieandmei wrote a review Oct 2020
Shanghai, China
1.0 of 5 bubbles
We made a reservation for afternoon tea at the Scene for two and travelled for an hour to get there, only to be told just as we were reaching the hotel that the classic afternoon tea set was not available. We asked to speak to a manger/ staff that could sort this out but no one attended to us for at least 15 mins. Finally after many attempts to contact someone via the front desk, we had to get hold of the manager ourselves. At that point we had such a terrible experience already that we decided to leave. We stayed at Ritz in other cities and had no issue with service, but in Sanya, the service was really appalling. Staff didn’t show initiative to rectify the issue, or even attend to us to try and sort the problem. Not sure about the quality of the food, but the terrible service definitely ruined the experience there- there are many other better hotels out in Sanya for afternoon tea to spend on.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kevin Zeng, Other at The Ritz-carlton Sanya, Yalong Bay
Responded 8 Oct 2020
Dear valued guest, Warmest greetings from the Ritz-Carlton Sanya, Yalong Bay! Thank you for your valuable time sharing your feedback with us. First of all, I would like to sincerely apologize for the unsatisfactory service as you said. We shared your feedback with our leader team and also checked the issues you mentioned regarding on Classic Afternoon Tea. We will put efforts on staff training and improving the quality of service. On behalf of our Ladies & Gentlemen, I look forward to welcoming you back to our hotel soon, If I can be of any assistance with your future reservation, please contact me directly so that I can personally ensure that you will have an exceptional experience. Best regards, Tom Zhang Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bachelor8 wrote a review Jan 2022
+1
5.0 of 5 bubbles
Excellent Resort. Airport shuttle bus to this resort by costing CNY 25. A lot of pools were surrounded by tropical gardens. The whole resort looks like a ancient Chinese palace. Marriott titanium members received a room upgrade to a sea view room and late checkout at 4 PM.
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anonymous A wrote a review Nov 2023
Greater Sydney, Australia
+1
5.0 of 5 bubbles
The Ritz carlton is a. huge beachfront resort comprising of several buildings connected by undercover outdoor walkways. The rooms are luxurious and oversized with walk in wardrobe, separate toilet, shower and bathroom.and sofa. The rooms have a mulit function master control panel with electronic curtains. There are many charging stations, control panels, even an inbuilt TV within the mirror in the bathroom( some rooms). Each room has a very comfortable bed, complimentary fruit, generous bottles of water, slippers, TWG tea bags and expresso coffee machine
The gardens are beautiful with many water features. There are several pools , an infinity pool and the larger beach resort pool. Both pools are warm. Sitting at night by the pool listening to the live music is truly relaxing. Breakfast has a huge variety of Western and Asian foods- choices are plentiful!!
We got a gift bag on check out too!!
The only downside would be that staff have limited or no English including reception area. A pity. Otherwise, overseas tourist would truly enjoy staying here.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben wrote a review Jan 2021
Beijing, China
5.0 of 5 bubbles
We spent five nights and everything is as expected. The room is huge and very comfortable, actually we got upgraded to an ocean view room which I would recommended. Every day we got a little gift from the room service that brings smile to our face. The staff at the reception is extremely helpful especially Mandy and also Aurudin at the breakfast. The hotel is kind of a kid friendly, and that I would not sure if it would be a place for a couple who like a bit more clam and quiet place. Foreigners might get frustrated sometime since not all the staff can speak English but don’t take it so seriously cause they will find someone who speaks English and can assist you. We only tried the sand restaurant and we think there is room for improvement. The octopus salad was lack of salad sauce. The Trio fish which is a recommended dish was just ok and the beef steak was not something wow and we got served when it’s not warm.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler L asked a question Oct 2020
4 contributions
Is the lobby open air or enclosed?
Tyler L asked a question Oct 2020
4 contributions
Does this resort have a breakfast buffet?
Answer from NHShanghai
Shanghai, China27 contributions48 helpful votes
Yes it does, they do have a nice and pretty big breakfast buffet. We always picked the nice tables on the balcony, great view and fresh air.
Answer from NoraTitt
London, Canada57 contributions49 helpful votes
Sorry, just seeing this so a little late to say hot n humid.
Answer from Jannie v
Switzerland40 contributions8 helpful votes
Not sure, we where lucky and got an upgrade to the presidential suite.
frank MD wrote a tip Jun 2024
Shanghai, China31 contributions2 helpful votes
5.0 of 5 bubbles
"Amazing Hotel, the best in Sanya."
Read full review
Jervis59 wrote a tip May 2024
Luxembourg City, Luxembourg174 contributions47 helpful votes
5.0 of 5 bubbles
"Avoid Chine Public Holiday weeks!"
Read full review
Jevonh000 wrote a tip Jul 2023
Guangzhou, China8 contributions2 helpful votes
5.0 of 5 bubbles
"Breakfast gets a bit crowded around 9 AM, try to go earlier."
Read full review
taxedteacher wrote a tip Dec 2022
Beijing, China114 contributions74 helpful votes
5.0 of 5 bubbles
"Be careful the sun is fierce here so make sure you have a chance to get shade if around the pool - umbrellas in high demand go early ! "
Read full review
vincechau wrote a tip Sept 2021
Orlando, Florida75 contributions16 helpful votes
4.0 of 5 bubbles
"Book your dinner days ahead or eat outside of this hotel."
Read full review
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PRICE RANGE
$318 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
三亚丽思卡尔顿, 三亚丽思卡尔顿酒店, ritz carlton hotel sanya, ritz sanya, ritz-carlton sanya
FORMERLY KNOWN AS
The Ritz-Carlton Sanya Yalong Bay
LOCATION
ChinaHainanSanyaYalong Bay
NUMBER OF ROOMS
446
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE RITZ-CARLTON SANYA, YALONG BAY - Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about The Ritz-carlton Sanya, Yalong Bay
Which popular attractions are close to The Ritz-carlton Sanya, Yalong Bay?
Nearby attractions include Yalong Bay Golf Club (0.5 km).
What are some of the property amenities at The Ritz-carlton Sanya, Yalong Bay?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at The Ritz-carlton Sanya, Yalong Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-carlton Sanya, Yalong Bay?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-carlton Sanya, Yalong Bay?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Ritz-carlton Sanya, Yalong Bay?
Conveniently located restaurants include Sofia Italian Restaurant, Fish Bar Restaurant, and Sand Grill & Lounge (The Ritz-Carlton Sanya, Yalong Bay).
Are there opportunities to exercise at The Ritz-carlton Sanya, Yalong Bay?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Ritz-carlton Sanya, Yalong Bay have airport transportation?
Yes, The Ritz-carlton Sanya, Yalong Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-carlton Sanya, Yalong Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-carlton Sanya, Yalong Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-carlton Sanya, Yalong Bay?
The staff speaks multiple languages, including English, Italian, Russian, Chinese, and Malay.
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