Renaissance Haikou Hotel
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Renaissance Haikou Hotel

Traveller (208)
R Bar
Dining (43)
Executive Suite Bathroom
Room & Suite (34)

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About

4.5
#10 of 312 hotels in Haikou
4.4 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
The Renaissance Haikou Hotel at Mission Hills Haikou is the global brand’s first upscale lifestyle golf resort in the Asia-Pacific. The chic integrated resort of 285 elegant rooms and suites overlooks Mission Hills Centreville, an international entertainment complex, and Mission Hills Haikou. With its own “distinctive style flirting with touches of whimsy”, Renaissance Haikou Hotel is also a premier MICE destination. As Haikou hosts a growing calendar of international events and conventions, MICE facilities spanning 3,500 square meters of meeting space are ideal for conferences, meetings and events of all sizes, and include choices among Salon, Junior Ballroom and Grand Ballroom, in addition to abundant outdoor team building options. Recreational facilities include an outdoor swimming pool, 24-hour Fitness Center with classes and personal trainers, spa for facials and massages, Kid’s Club and also a fun mini-golf course in the hotel gardens.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Horseback riding
Video game console
Kids pool
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Charming
Languages Spoken
Chinese
Hotel links
Special Offer:Earn points toward free nights.
88Reviews5Q+A3Room tips

Reviews
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Detailed Reviews
Jason L wrote a review Oct 2020
Elmira, New York
+1
5.0 of 5 bubbles
The hotel was a bit far off from downtown Haikou but didi is cheap anyway so it wasn’t a big issue.

We were upgraded because of our Marriott Bonvoy titanium status to a suite that comes with a washer which was very convenient during travel.

The breakfast selections were wide for a Renaissance and the room rate we paid.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UHGreg wrote a review Jul 2022
Shanghai, China
5.0 of 5 bubbles
be aware, during the pandemic it has been allocated as a quarantine hotel. Not sure if any COVID positive guests have stayed there but the hotel was closed for some time.

Pre COVID, hotel was located in a great area, on a golf course, near work, provided good service and amenities for the cost. Hopefully it can make a comeback as the value for money at the Renaissance far exceeds what you get at the Ritz Carlton next door.
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Date of stay: July 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: One of my favorites in Asia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard A wrote a review Jul 2021
Barnard Castle, United Kingdom
5.0 of 5 bubbles
Wonderful experience.
Very clean and tidy hotel.
Loved the wood walls and design, very smart.
Very calm atmosphere, no one shouting or rude children running around.
Breakfast as was good, again lovely calm atmosphere where you could enjoy your food.
The pool was not big but a good size for swimming and relaxing.
The outlet place close by was good. We did have the time to visit Haikou.

I will definitely stay here again
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Date of stay: July 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter S wrote a review Apr 2021
Brussels, Belgium
+1
4.0 of 5 bubbles
I was glad to find a better hotel in Haikou as I made some bad experiences before.

This hotel is perfect besides some typical minor issues, such as no available upgrades for platinum members, even if you can get a higher room class against payment.

Some typical Chinese cleaning standards.

The food in the lounge was greatly cooked. 5 stars.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fedtnt wrote a review Mar 2021
Macau, China
4.0 of 5 bubbles
This hotel is located not far from the airport . The staffs are friendly and attentive . To go to downtown the best way is Didi . The rooms are modern and well equipped. Just across is the Ritz Carlton .
The lounge is very pleasant and the breakfast is nice . Good value for the money . Recommended .
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jasmine Zhou wrote a review Dec 2023
5.0 of 5 bubbles
It's my birthday today and they gave me this surprise!I guess the staffs must have seen my bunny so they made a towel bunny for me🤣that's so lovely!btw the service is good. everyone staff greeted me in the morning. Nice stay in Renaissance Haikou😘
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CarmenB wrote a review Mar 2018
Auckland, New Zealand
+1
3.0 of 5 bubbles
It was my first visit for three nights at Renaissance Haikou.

Good side:
-The hotel facilities and guest rooms were new and quite stylish.
- Hotel room was spacious, plenty of wardrobe and helpful in-room amentities
- Great balcony with an uninterrupted view overlooking the Mission Hills golf course
- All towels were soft and comfortable
- Bed mattress and linen were ok
- Buffet breakfast was ok with good selection of food and drink but food quality was average.
- Renaissance Hotel guest could gain free access to the gym and outdoor pool at Ritz Carlton next door. Gym was small but range of machine and equipment were decent. Outdoor pool was nice.
- It took around 30 min drive to Meilan International Airport.
- Just 3 min walk to a new shopping complex nearby with various restaurants and cuisine. Most of the shops were vacant and had not opened yet.

Upset side:
- The floor of hotel room was not cleaned. Could see hair in the bathroom floor and carpet near the bed clearly
- Hotel room price could be much more expensive if booking in last minute, over 60% higher than its regular price. Do book in advance.
- An unpleasant incident was happened. Upon check in, I presented my credit card for payment, I told a front desk staff that I would pay for my friend's room who will check in at midnight and told front desk not to get payment from my friend.

On next day morning, my friend approached me and complained the front desk asked and charged on her credit card, also complained the room cost was high.

Same day afternoon, I had to go back to front desk to bring this up and the duty manager stepped into resolve the payment.

Overall hardware of hotel, like facilities were in good condition, however the quality and attentiveness of service were not quite met the expectation under the Renaissance brand.
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Date of stay: January 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JennyOu2016, Assistant Director Of Rooms at Renaissance Haikou Hotel
Responded 2 Mar 2018
Dear CarmenBD01, Thank you for choosing to stay in our hotel during your recent visit to Haikou. We greatly appreciate your valuable feedback. We are very concerned to learn the unpleasant experience during your stay. Please rest assures we will look immediately into the matters with the teams concerned. Our sincere apologies for any inconvenience that may have caused you. We greatly appreciate if we can be in contact with you directly to personally apologize for the service rendered to you and also would like to learn more details so as to enable us to make the corrective actions immediately. Please contact us at my e-mail address jenny.ou@marriott.com. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
QQldn wrote a review Nov 2018
Greater London, United Kingdom
5.0 of 5 bubbles
It was last minute we booked into Renaissance Haikou before taking the ferry to the mianland on the next day. It tured out an excellent choice. Brand new hotel with 5 star service and facilities. Hotel shares the swimming pool facility with Ritz Calton next door, the pool itself is so beautiful.
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Date of stay: November 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason G wrote a review May 2018
Brisbane, Australia
5.0 of 5 bubbles
Just wanted to share a few thoughts on my stay in the Renaissance Haikou this month. I spent 20 nights in the hotel, so I was able to experience all they had to offer.

The staff were fantastic, very professional and attentive to the needs of the guests. The buffet breakfast is amazing, there are lots of choices of western and chinese dishes, however vegetarians need to be vigilant as meat is often combined with the steamed vegetables.

The facilities are brand new, with the pool, gym and spa shared with the Ritz Carlton next door.
There are a number of restaurants located in Centreville, 2mins walk from the hotel. There is also a small supermarket across the road that comes in handy if you forget an essential.

Overall, the location of the hotel is further out of town than some might prefer, but that actually adds to the attraction. You don't need to battle crowds and traffic, everything is basically at your doorstep.
There is also a free shuttlebus that runs every 20 mins to Mission Hills Golf Resort, as well as into various stops in town.

I'd like to make a special thanks to Jenny Ou. Jenny went out of her way to help me locate my luggage, which had unfortunately been left in Hong Kong by the airline, and as I don't speak Mandarin, it was almost impossible for me to chase it up myself. The boys at the concierge desk are also fantastic, always helpful with information on shuttles, were to go etc.

I would highly recommend this hotel to anyone coming to Haikou for extended business or a short break.
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Review collected in partnership with this hotel
Date of stay: May 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarCom-Dept, Public Relations Manager at Renaissance Haikou Hotel
Responded 20 Jun 2018
Dear Jason G, Thank you very much for taking time to share your experiences on your stay with us. We are honor to read that you had an enjoyable and relaxing time with us. And we are delighted that you liked the location, facilities and accommodations of our hotel and that you enjoyed the service our ambassadors extended to you. Feedback such as yours is always very motivating and a great encouragement in our aim to strive for excellence. We look forward to having the opportunity to be of service to you again when you back to Haikou in the near future. Warm Regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Holidaytime40 wrote a review Feb 2019
Melbourne, Australia
5.0 of 5 bubbles
The hotel is very new. I stayed here one night and wish I could have stayed here longer. The room was very modern and comfortable. The breakfast was very good with plenty of variety. The hotel is located next to the Ritz Carlton and shares the pool. The hotel is also next to shopping area which some of my friends managed to find some great bargains. I stayed in my room and relaxed in a lovely hot bath as it was our last night in Hainan.
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Date of stay: January 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from JennyOu2016
Sanya, China
Sorry for the late reply. Thanks for you are choosing Renaissance Haikou Hotel for your stay. Appreciate that you could share with us your email and we would follow your request as soon as possible. For any further quesitons or request, you could also reach to us directly via: +86 898 3669 9666 Thanks for your writing and looking forward to your visit. Best Regards
Answer from MarCom-Dept
Dear Gigi, Hope this message finds your well. Thanks for you are choosing Renaissance Haikou Hotel for your stay. We are exciting for meet you soon. Appreciate that you could share with us your email and we would follow your request as soon as possible. For any further quesitons or request, you could also reach to us directly via: +86 898 3669 9666 Thanks for your writing and looking forward to your visit. Best Regards
David Chuang asked a question Dec 2019
1 contribution
预计2020/2/18入住一晚,请问有行政酒廊吗?
UHGreg wrote a tip Jul 2022
Shanghai, China59 contributions1 helpful vote
5.0 of 5 bubbles
"One of my favorites in Asia"
Read full review
Endurant wrote a tip Jan 2019
Seattle, Washington329 contributions62 helpful votes
5.0 of 5 bubbles
"Enjoy watching the sunrise from your balcony"
Read full review
wil r wrote a tip Jul 2018
Tacoma, Washington142 contributions135 helpful votes
5.0 of 5 bubbles
"all rooms appear to have sweeping balcony - maybe high floor"
Read full review
Not the right property for you?
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PRICE RANGE
$129 - $166 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanHaikou
NUMBER OF ROOMS
278
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RENAISSANCE HAIKOU HOTEL - Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Renaissance Haikou Hotel
Which popular attractions are close to Renaissance Haikou Hotel?
Nearby attractions include Huoshankou National Geopark (7.8 km), Mission Hills Huayi Brothers Feng Xiaogang Movie Town (1.9 km), and Times Duty Free Mission Hills (0.8 km).
What are some restaurants close to Renaissance Haikou Hotel?
Conveniently located restaurants include Terra All-day Dining Restaurant (The Ritz-Carlton, Haikou), Tin Lung Heen Chinese Restaurant (The Ritz-Carlton, Haikou), and Flair (The Ritz-Carlton, Haikou).
Are there any historical sites close to Renaissance Haikou Hotel?
Many travellers enjoy visiting Xiuyinggu Battery (11.9 km), Former Residence of Hairui (9.8 km), and Haikou Li Shuoxun Martyrs Memorial Pavilion (10.7 km).
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