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Sheraton Shenzhen Futian Hotel

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Traveller (426)
Room & Suite (196)
Dining (47)
Overview
  • Excellent51%
  • Very good40%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“havana bar”(7 reviews)
“platinum member”(13 reviews)
“the club lounge”(21 reviews)
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,120)
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395 results
Traveller rating
202
124
48
10
11
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LanguageEnglish
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202
124
48
10
11
Show reviews that mention
All reviewshavana barplatinum memberthe club loungebusiness tripthird partycoco parkexecutive suiteconcierge teamperfect hotelwest towercomfortable roomnice servicemetro linelok ma chaulocation is excellentenjoyed my staybusiness district
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1 - 5 of 395 reviews
Reviewed 1 week ago

Hotel is located in nice financial district with a subway station just outside hotel. Outdoor swimming poor is large and beautiful. VIP lounge has multiple rooms and serve free good food for SPG members during happy hours, Penny working at VIP lounge is very nice...More

Thank L B
Response from Sheraton S, 企业 at Sheraton Shenzhen Futian HotelResponded 1 week ago

Dear L B, Greetings from Sheraton Shenzhen Futian Hotel! Thank you for staying with us and your support to SPG program. Hotel is located in the city CBD area, we are much glad to know that hotel's convenient location, outdoor swimming poor and warm service...More

Reviewed 1 week ago

This is my 1st time to stay at Sheraton Shenzhen Futian Hotel. As a platinum member of SPG, I used to be treated as a VIP as normal. What invokes me to comment here is I experience my stay which let me bear in mind....More

Thank kevingau2002
Response from Sheraton S, 企业 at Sheraton Shenzhen Futian HotelResponded 1 week ago

Dear kevingau2002, Greetings from Sheraton Shenzhen Futian Hotel! Thank you for staying with us and your support to SPG program. We are pleased to learn that our service has met your satisfaction. It's our hornor to help you make your trip in Shenzhen convenient and...More

Reviewed 1 week ago via mobile

Be a while since my last review on hotels. Sheraton is one of my favour when we choose to book one for our stay. This time, we were to celebrate my wife’s birthday yesterday but we managed to secure a room only today (it happened...More

Thank JohnChow
Response from Sheraton S, 企业 at Sheraton Shenzhen Futian HotelResponded 1 week ago

Dear JohnChow, Warmest greeting from Sheraton Shenzhen Futian Hotel! Thank you for choosing our hotel to spend your wife's birthday and taking time to share with us your feedbacks. We are much glad to know that you're satisfied with hotel's convenient location and warm service....More

Reviewed 1 week ago via mobile

The hotel is good and at a good location. A bit old but still acceptable. They have a great swimming pool and fitness Centre (managed by 3rd party). The reason for which I am not willing to give them 5 star is a matter of...More

Thank Sadat H
Response from Sheraton S, 企业 at Sheraton Shenzhen Futian HotelResponded 1 week ago

Dear Sadat H, Warmest greeting from Sheraton Shenzhen Futian Hotel! We are much gald to know that you're satisfied with hotel's convenient location and swimming pool. Regarding the issue you have mentioned, we have already delivered it to the related department for further improvement and...More

Reviewed 3 weeks ago

I travel frequently to Shenzhen for business, and always find the Sheraton Shenzhen Futian the ideal place for a good night rest after a hard day at work. The staff, from Front Desk to the Club Lounge, are just wonderful. They always greet me and...More

Thank haiseaht
Response from Sheraton S, 企业 at Sheraton Shenzhen Futian HotelResponded 2 weeks ago

Dear HS Tan, Greetings from Sheraton Shenzhen Futian Hotel! Thank you for taking time to share with us your feedbacks. Your high recognition towards our Club Lounge and warm service will be a great encouragement for us and motivate us to offer better services to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
US$151 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Shenzhen
#14 Business Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$151 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Shenzhen
#14 Business Hotel in Shenzhen
#17 Luxury Hotel in Shenzhen
#215 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (426)
Room & Suite (196)
Dining (47)
Pool & Beach (37)
Business Centre & Event Rooms (33)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"West Wing; high floor"
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"not this one"
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"Choose the room facing Ping An Financial Center, the tallest in Shenzhen."
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"the higher up the quieter and avoid the poolside views - unfortunately the whirr of the fans can be a tad..."
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