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Grand Mercure Shenzhen Oriental Ginza

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Traveller (325)
Room & Suite (131)
Dining (36)
Overview
  • Excellent23%
  • Very good47%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (856)
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473 results
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105
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25
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LanguageEnglish
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105
202
106
35
25
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All reviewszhuzilin metro stationthe executive loungeaccor hotelsindoor swimming poolhotel is locatedcheck in was smoothbit datedsplendid chinachinese restaurantbusiness districtrooms are spaciouscoco parkshopping centrebig roomnon smokingbusiness tripconvenient location
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1 - 5 of 473 reviews
Reviewed 2 weeks ago

We arrived at the Hotel and wanted to book a room on the spot. We were told, that no Superior rooms were available anymore so we had to go with the Deluxe room at 220 USD for 2 nights without breakfast - room rate was....More

Thank querulant85
Reviewed 2 weeks ago

We are upgrade to a large room,so comfortable,sea view,nice staff.Thank You all of you .My family(wife,daughter and son)are also very leisure at the hotel.Will come again very soon.#Only the shower head water is rather weak.#More

Review collected in partnership with Accorhotels.com
Thank Tinsonjoey
Response from GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental GinzaResponded 2 weeks ago

Dear guest ,It is always a pleasure to receive positive feedback. I will share your comments with our team. and send you feedback to housekeeping ,I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...More

Reviewed 2 weeks ago via mobile

I am happy with the hotel mostly for its location just next to the subway station, it was convenient to take the subway to railway stations ( Futian and Luohu) bound for Guangzhou. Although the hotel seems a bit dated, it has a nice indoor...More

Thank LThang
Response from GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental GinzaResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share about your experience at the Grand Mercure Shenzhen Oriental Ginza. Hope to serve you in the near future. Grand Mercure Shenzhen Oriental Ginza GRO Well

Reviewed 3 weeks ago

Location wise is not very good as it is situated beside a highway with nothing of an interest within walking distance. Lobby is still under renovation. The room is average in size. Room are very tired and dated. Room need some refurbishment soon.More

Thank sxght
Response from GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental GinzaResponded 2 weeks ago

Dear Value Guest, Thanks for staying with GRAND MERCURE SHEN ZHEN and advise your comments, we will keep following up on the comments which you mentioned and will training our staff more detailed. Hope to serve you in the near future. Grand Mercure Shenzhen Oriental...More

Reviewed 3 weeks ago via mobile

We have been lived here for 2 nights, around 500rmb per day, but no gym no swimming pool, the lobby area was noisy in the daytime because the restaurant there was under renovation. The room size was OK, but this hotel was a little bit...More

Thank janet c
Response from GrandMercureGM, Manager at Grand Mercure Shenzhen Oriental GinzaResponded 3 weeks ago

Dear guests, our hotel gym and swimming pool are on the 5th floor. We have not suspended business recently. The opening hours are from 6:00 to 23:00. You can use it at any time. Our western restaurant will be renovated in August and will be...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$74 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Shenzhen
#31 Spa Hotel in Shenzhen
#57 Luxury Hotel in Shenzhen
#152 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Shenzhen
#31 Spa Hotel in Shenzhen
#57 Luxury Hotel in Shenzhen
#152 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (325)
Room & Suite (131)
Dining (36)
Pool & Beach (2)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Yasoda D
17 April 2016|
AnswerShow all 4 answers
Response from michellelui2412 | Reviewed this property |
According to google map, it is around 40 km away. It is certainly not convenient to go to Dameisha from Novotel. There is no metro station near the beach, so the only direct way to get there is by taxi. It may take more than... More
1
Vote
D1v1d
7 November 2014|
Answer
Response from chungyumak | Reviewed this property |
They haves wifi in the room as well as most of the public areas, bandwidth can sometime be a problem in the lobby. Hope this is of help.
0
Votes
Room Tips
"choose room with BAY VIEW - high floor"
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"I like rooms with a bay view"
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"hotel is away from the main road so it is quiet."
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"Book a luxury room you will have the sea view."
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