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The Ritz-Carlton, Shenzhen

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Traveller (896)
Room & Suite (362)
Dining (103)
Overview
Hotel website
116 Fuhua San Road Futian District, Shenzhen 518048 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Ritz-Carlton, Shenzhen
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,456)
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643 results
Traveller rating
543
72
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LanguageEnglish
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543
72
17
4
7
Show reviews that mention
All reviews the club lounge ladies and gentlemen convention center guest relations general manager second home home away from home duty manager room service business trip service level special thanks coco park excellent hotel favorite hotel breakfast buffet is outdoor pool
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1 - 5 of 643 reviews
Reviewed 3 days ago

I've been here many times and each time it seems to surpass the excellence of the last time I was there. the rooms are appointed nicely, there are no issues with that. the true excellence of this hotel rests in it's staff. This time, it...More

Thank fongghoul
Reviewed 6 days ago via mobile

I would advise foreign visitors stay far away from this hotel. My experience of violence and screaming by other guests throughout the night was truly a horrible experience. The staff is also unfriendly and unresponsive.More

Thank Lewis H
Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 5 days ago

Dear Lewis H, Thank you very much for taking the time to share your experience at The Ritz-Carlton, Shenzhen! I am very sorry to learn about some concerns you had during your stay, and that you were not able to enjoy your experience with us...More

Reviewed 1 week ago

I stayed in RZ Club Floor Room last Saturday and enjoy my vacation in the Exective Lounge. The service remains in very high standard and the staff of the lounge is professional. Madam Ashley, Sir Eric and Lady Monica are very well and made my...More

Thank kelvinzzz
Reviewed 2 weeks ago via mobile

My second visit here was again very pleasant. Thanks to Austin’s invitation, I was able to access to the club lounge this time. It was a great offer as they got good variety of food and drinks. Eric, the Korean guy was also very friendly...More

Thank HKIE
Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 4 days ago

Dear HKIE, Thank you very much for staying at The Ritz-Carlton, Shenzhen and for your loyalty to the Ritz-Carlton brand! I am most delighted to learn that you had memorable stays at The Ritz-Carlton, Shenzhen -“by far the best hotel I have stayed in China”...More

Reviewed 2 weeks ago via mobile

Location: The hotel is super convenient, just next to the station. There is a very big shopping mall in the opposite... lots of restaurants. Room: Very spacious with all the things u need. Good quality of the amenities and bedsheets. Great light show in the...More

Thank Szeszeeee
Response from Iwan D, General Manager at The Ritz-Carlton, ShenzhenResponded 4 days ago

Dear Szeszeeee, Warmest greetings from Your Ritz-Carlton, Shenzhen and thank you for taking the time to share your very nice comments on TripAdvisor . I am glad to see you enjoyed the very spacious room, breakfast with lots of choices and specially mentioned the convenient...More

View more reviews
About
Description
Discover luxury at The Ritz-Carlton, Shenzhen. A gem among hotels in Shenzhen City, China, we offer a perfect blend of modern comforts and worldwide elegance, in a superior setting near the Shenzhen More Convention Center and the Exhibition Center in the Business District. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
280
Price range
US$199 - US$825 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Civic Center
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
280
Price range
US$199 - US$825 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Civic Center
Photos
Traveller (896)
Room & Suite (362)
Dining (103)
Pool & Beach (19)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Via_Claire
16 May 2018|
AnswerShow all 2 answers
Response from Anglotraveller | Reviewed this property |
It did for our group up to about 22:00 hours (but I might be a bit out on the time)
1
Vote
michellelui2412
21 June 2015|
Answer
Response from Iwan D | Property representative |
Dear michellelui2412 To answer your concern regarding kids access to club lounge, we do not restrict kids to access lounge as we trust they will behave well. And in our lounge there will be variance 5 times food and... More
2
Votes
ZYelds
30 July 2014|
Answer
Response from Iwan D | Property representative |
Dear Sir, Warm greetings from The Ritz-Carlton, Shenzhen. Regarding the transportation bus service from Hongkong airport to our hotel. In Hongkong airport have shuttle bus to the border(the name is Huanggang... More
0
Votes
Room Tips
"next to subway"
kelvinzzz
1 week ago
Read review
"Get a room on the lounge floor. Has the best views"
kagawa71
27 Jul 2018
Read review
"Book this hotel using American Express Platinum card to get free upgrade and $100 food and beverage credit."
667janist
6 Jul 2018
Read review
"Corner suites are large and sunny"
26marketingm
3 Jul 2018
Read review
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