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Hotel Arica
Avenida Comandante San Martin 599, Arica 1001708 Chile
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Avg. $125 /night, 3/17 - 3/18
$139
per night
$127
per night
$115
per night
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About
#5 of 25 hotels in Arica
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
See why so many travelers make Hotel Arica their hotel of choice when visiting Arica. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel. Panamericana Hotel Arica features a 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Panamericana Hotel Arica, free parking is available. Given the close proximity of popular landmarks, such as St Mark's Cartheral (0.9 mi) and Estacion de Ferrocarril Arica La Paz (1.0 mi), guests of Panamericana Hotel Arica can easily experience some of Arica's most well known attractions. Arica has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Lucano, Mousse Restaurant, and Gelateria di Marcella, which are serving up some great dishes. Arica is also home to Vicuna Mackenna Park, a popular park that is not too far from Panamericana Hotel Arica. We’re sure you’ll enjoy your stay at Panamericana Hotel Arica as you experience all of the things Arica has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Table tennis
Children's television networks
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool with view
Outdoor pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Bottled water
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Harbour View
Languages Spoken
English, Spanish
Location
Avenida Comandante San Martin 599, Arica 1001708 Chile
Name/address in local language
Getting there
172 Restaurants
within 10 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Very nice hotel, charming, the beds are comfortable, there are enough pillows. It is next to the beach which allows you to enjoy with beach and pool, has towels for guests in the pool area, the staff is friendly. What can be improved is the maintenance of infrastructure. Keep in mind that the hotel has two floors without elevator which complicates the elderly, the same rooms with tub, are complex for the elderly. They must have the wheelchairs operational.
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Automatically translated
Date of stay: January 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Si va con adyltos mayores con dificultad de desplazamie to considere reservar en el primer piso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were 8 diners. He was the first to order a Caesar salad (I can't eat onions). After 20 minutes someone else's first course arrived and 15 minutes later the remaining 6 minus mine. 0 minutes later I asked what happened to my salad? Five minutes later they appeared with a babiche. I feel like you made fun of me. I ran out of dinner.
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Automatically translated
Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Piensenlo bien antes de decidir cenar allí
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My girlfriend and I drove to Arica for a weekend getaway. She had stayed at the Panamericana several times before, and raved about its staff and the fun times she and her family had experienced before. However, the last time she was there was a few years before, and she remarked at how the place seems to have gone downhill. I would have to agree.
While the facilities are older and the rooms are small and showing their age, that wasn't my main complaint. Instead, we ran into a series of incidents showing us the management just wasn't very customer-friendly and (apparently) did not press their staff to be customer-friendly either. Some examples:
1. The tennis court, which looks magnificent on the website, looked like it had been ignored for weeks at least. It was crusty and dirty, and just basically unloved.
2. My girlfriend said she used to always get sandwiches delivered poolside, but both the bar and the management said they don't do that. ("Since when" she asked? "Since always," they answered!)
3. The food at night was styled as "fine dining" and priced as such, but the quality was low for both our meals.
4. The bedcover was very faded, the room small, and the tv not very new at all.
5. The pool is a bit small and homely.
6. We had to buy an adaptor for my computer, although they did refund the money at checkout.
7. At breakfast, we (and other guests) had to constantly ask if the juice would be refilled, if there would be more of this or that, etc. The waffles were like a plastic dog chew-toy and the eggs more like egg soup.
8. With hardly anyone else in the bar or at the pool, our order for two drinks took half an hour.
Most all of this could be taken care of by a more attentive management, but perhaps they don't care. With other locations to go to (at least in other cities if not in Arica), why settle for merely mediocre?
We had wanted to try Iquique - but the Hotel Terrado Suites were all booked. Perhaps it was by all the people fleeing Arica?
For the record, the place was clean, and it was not a nightmare situation. I loved being away with my girlfriend, and the hotel didn't really get in the way. I mean, it is on the beach, the food sustains you, the bed's ok, and the TV works and all. But we did find ourselves scratching our heads again and again as to why any management team would run a hotel like they seem to be doing at the Panamericana. This was supposed to be the best hotel in Arica, and it felt like they were going through the motions.
While the facilities are older and the rooms are small and showing their age, that wasn't my main complaint. Instead, we ran into a series of incidents showing us the management just wasn't very customer-friendly and (apparently) did not press their staff to be customer-friendly either. Some examples:
1. The tennis court, which looks magnificent on the website, looked like it had been ignored for weeks at least. It was crusty and dirty, and just basically unloved.
2. My girlfriend said she used to always get sandwiches delivered poolside, but both the bar and the management said they don't do that. ("Since when" she asked? "Since always," they answered!)
3. The food at night was styled as "fine dining" and priced as such, but the quality was low for both our meals.
4. The bedcover was very faded, the room small, and the tv not very new at all.
5. The pool is a bit small and homely.
6. We had to buy an adaptor for my computer, although they did refund the money at checkout.
7. At breakfast, we (and other guests) had to constantly ask if the juice would be refilled, if there would be more of this or that, etc. The waffles were like a plastic dog chew-toy and the eggs more like egg soup.
8. With hardly anyone else in the bar or at the pool, our order for two drinks took half an hour.
Most all of this could be taken care of by a more attentive management, but perhaps they don't care. With other locations to go to (at least in other cities if not in Arica), why settle for merely mediocre?
We had wanted to try Iquique - but the Hotel Terrado Suites were all booked. Perhaps it was by all the people fleeing Arica?
For the record, the place was clean, and it was not a nightmare situation. I loved being away with my girlfriend, and the hotel didn't really get in the way. I mean, it is on the beach, the food sustains you, the bed's ok, and the TV works and all. But we did find ourselves scratching our heads again and again as to why any management team would run a hotel like they seem to be doing at the Panamericana. This was supposed to be the best hotel in Arica, and it felt like they were going through the motions.
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Date of stay: April 2009Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was the worst hotel we stayed in on a recent Chile trip. The room was small, with no place to put luggage, and little space between the beds and walls to move around. There was one flat pillow on each bed, with no extra pillows or blankets. The room felt dirty and run-down, an impression that was confirmed when a large beetle flew out from under the bed covers when one of us was getting ready to go to bed. The curtains were thin and let in light from street lights. Traffic noise was also a problem until about 2 a.m. Front desk was surly and unfriendly. Definitely not recommended!
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very poor maintenance of the room I was in, the door was difficult to get through, you probably had to force it, the bathroom door didn't close properly. I found ants in the bathroom every day and also the first day in bed. Because in the north the drinking water is not of good quality for drinking, they should put a jug of filtered water last. Siqueira, the minibar had bottled water, only two empty glasses. The dirt parking lot, although it doesn't matter that it didn't have a roof, but they should have a better place to leave the car. The only thing I highlight is the view of the pool and the attention of the people, who were very friendly.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Llevar agua para tomar en la pieza y tener en cuenta que el auto queda descubierto a pleno sol y...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent: attention, kindness,
Cleanliness, perfect air conditioning. 24 hour security
Breakfast is the best to start the day
The beaches next door. And swimming pools with towels.
Hat more positive details like the bar, its restaurant, all gourmet dishes. And at a good price
What better!
Super! It's not enough to say.
Cleanliness, perfect air conditioning. 24 hour security
Breakfast is the best to start the day
The beaches next door. And swimming pools with towels.
Hat more positive details like the bar, its restaurant, all gourmet dishes. And at a good price
What better!
Super! It's not enough to say.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed there for three nights. Five stars please not even one. Like most people we agree decent location. The room was awful; smelly, small, and dirty. Toilet didn’t work, the bedspread were filthy and wooden handmade furniture painted in ugly green,,, brrr,
The staff unfriendly on the first night we asked to be moved my husband left his Panama hat, we have enquire many times only to be told it has been lost. No apology
The restaurant- we had waited 45 minutes for lunch finally we cancelled the order.
Do not recommend this place at all, please stay in different place.
The staff unfriendly on the first night we asked to be moved my husband left his Panama hat, we have enquire many times only to be told it has been lost. No apology
The restaurant- we had waited 45 minutes for lunch finally we cancelled the order.
Do not recommend this place at all, please stay in different place.
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Date of stay: January 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Read the reviews if you have 25% bad review look for something different.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is the best in Aria.
Wonderful staff in reception area as well as room cleaning. Have to contend with management that is lettiing the property ran down. Half light-bulbs in hallways burnt, paint peeling in the rooms, bed linen and covers need a change. Chairs in the bar are so old and dirty one would hesitate to sit there.
Food service excrutiatingly slow, the maitr'd is AWOL, nowhere to be found and correct problems.
The Hotel manager wonders around the property greeting people, with no clear sign that he works there or that he is there payting attention to all the details gone wrong he should be trying to fix.
They have little competition so I guess they can get away with this..
Wish they'd care more and with little extra effort bring the hotel to a higher evel of cleanliness and quality.
Wonderful staff in reception area as well as room cleaning. Have to contend with management that is lettiing the property ran down. Half light-bulbs in hallways burnt, paint peeling in the rooms, bed linen and covers need a change. Chairs in the bar are so old and dirty one would hesitate to sit there.
Food service excrutiatingly slow, the maitr'd is AWOL, nowhere to be found and correct problems.
The Hotel manager wonders around the property greeting people, with no clear sign that he works there or that he is there payting attention to all the details gone wrong he should be trying to fix.
They have little competition so I guess they can get away with this..
Wish they'd care more and with little extra effort bring the hotel to a higher evel of cleanliness and quality.
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Date of stay: December 2007
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an excellent time at this hotel. The location is amazing and as far as I know, this is the only beachfront hotel in the city. First we stayed in the regular rooms but then we decided to try the “cabanas” to enjoy a different experience. The cabanas have A/C and overall well equipped; located in front of the beach and the surroundings are very calm and relaxing.
The bar lounge and restaurant are very nice and the food was absolutely gorgeous. The Hotel also has a big swimming pool and a smaller one for kids, beach volleyball, tennis courts, mini golf and a many other recreational areas. I would definitely recommend people with kids visit this Hotel. There is also a recreational team that takes care of your children during the whole day… it’s like a mini Club Med.
Every hour there is something new going on in this Hotel, we really enjoyed our stay there. Overall the Hotel is very clean and safe; the staff is nice and friendly and you won’t have problems with the weather because it stays warm all year long.
The bar lounge and restaurant are very nice and the food was absolutely gorgeous. The Hotel also has a big swimming pool and a smaller one for kids, beach volleyball, tennis courts, mini golf and a many other recreational areas. I would definitely recommend people with kids visit this Hotel. There is also a recreational team that takes care of your children during the whole day… it’s like a mini Club Med.
Every hour there is something new going on in this Hotel, we really enjoyed our stay there. Overall the Hotel is very clean and safe; the staff is nice and friendly and you won’t have problems with the weather because it stays warm all year long.
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Date of stay: September 2006Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is one of the few hotels on the seafront in Arica and is a little out of the city, but it is a short taxi ride or a pleasant enough walk with Playa Laucho on one side and El Morro on the other. To compensate for the distance it has a lovely position, overlooking the ocean and dominated by EL Morro to the north. A good well located pool, with pleasant staff, although you might have to go and get them rather than they come to you. Some of the rooms can be a little tired, but reasonable for the price. The most convenient place to stay in Arica by far and I would not consider staying anywhere else.
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Date of stay: January 2004
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Oh Yes. Arica has almost the same weather all year. Always warm, some cloud in the mornings and practically no rain.
Depende del tipo de habitacion
Yo arrendé un bungalow para 5 personas en precio rebajado por 7 dias y me salio alrededor de 600000 mil pesos chilenos.Saludos
Hola muy buen día, Panamericana Hotel Arica tiene tres piscinas: Principal , de niños y una de Talasoterapia. Ninguna de las tres es temperada. Cualquier consulta, nos avisa.
El hotel Panamericano está excelente para lo que quieres, es bastante familiar y las cabañas que tiene son excelentes. La vista, ni te preocupes, es una maravilla por todos lados, ves el mar, la piscina, el morro....está muy, pero muy bien ubicado. Es económico y la gente que trabaja ahí es encantadora. Será muy grata tu estadía.
"The Cabins a great for families but they are open plan rooms so if you are a light sleeper maybe seperate rooms would be better"Read full review
PRICE RANGE
$111 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arica panamericana hotel
LOCATION
ChileArica and Parinacota RegionArica
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHOTEL ARICA | Reviews & Price Comparison (Chile) - Tripadvisor
Frequently Asked Questions about Hotel Arica
Which popular attractions are close to Hotel Arica?
Nearby attractions include Sea Museum (1.5 km), Lago Chungara (1.2 km), and Morro de Arica (1.2 km).
What are some of the property amenities at Hotel Arica?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hotel Arica?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Arica?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Arica?
Conveniently located restaurants include Medina's Restaurante Gourmet, Alborada Restaurant, and Restaurante Rayu.
Are there opportunities to exercise at Hotel Arica?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Arica?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Arica offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Arica?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Arica?
Many travellers enjoy visiting Estacion de Ferrocarril Arica La Paz (1.7 km) and Tambo de Zapahuira (3.5 km).
Does Hotel Arica have any great views?
Yes, guests often enjoy the harbour view available here.