Radisson Hotel Santa Cruz
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Radisson Hotel Santa Cruz

Avenida Segunda #4 Colinas Del Urubo, Santa Cruz Bolivia
Traveller (204)
un Dry Martini!!! y la copa cónica caracteristica del trago donde quedo?
Dining (40)
Standard Doble Room
Room & Suite (37)

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About

4.5
#3 of 52 hotels in Santa Cruz
4.3 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Located about 30 minutes from Viru Viru International Airport (VVI) in one of the city's most exclusive areas, Radisson Hotel Santa Cruz is a home away from home for busy travelers. Leisure guests are welcome to explore the area and spend the afternoon shopping at nearby Ventura Mall, while corporate visitors appreciate our easy access to the city's business district. Airport transportation is also available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Extra long beds
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish
492Reviews6Q+A16Room tips

Reviews
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Detailed Reviews
Brandon wrote a review Jul 2022
Salt Lake City, Utah3 contributions
5.0 of 5 bubbles
I happened to be in Bolivia over the 4th of July and was very impressed with the hotel during my stay. The staff went went above and beyond to make me (and the other guests from the United States) feel at home. They decorated the buffet area with various American-themed decorations, prepared "traditional" 4th of July foods that one might eat in the United States (i.e. burgers & fries, hotdogs, etc.), and had a mix of various patriotic songs from the United States playing on the overhead speakers. None of this was expected (as most guests probably were not from the United States), but their efforts and attention to detail was greatly appreciated. The staff were all very friendly and helpful during my time here, and the service I received was exceptional, given that my Spanish is not great.

I would definitely come to the Radisson in Santa Cruz again, and would recommend it to any of my friends and family who visit the area and are looking for a top-notch place to stay.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cesia Arteaga, Otros at Radisson Hotel Santa Cruz
Responded 28 Jul 2022
Hello Brandon! Thank you for your review, it is very important to us. We are very happy that the experience at the hotel has been wonderful for you. We are pleased to serve you, we are waiting for you very soon, do not hesitate to write to us when you return to Bolivia. Kind regards Cesia Arteaga Quality
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Max_Argentina2014 wrote a review Aug 2019
Buenos Aires, Argentina138 contributions87 helpful votes
5.0 of 5 bubbles
This is a brand new hotel, modern and, even when not luxury, with many upscale features.
It is located outside of the city, in a quiet neighborhood, not too far for centre, about 10-15 minutes by car.
Hotel has an ample, tastefully decorated and well lighted lobby area.
Rooms are also ample and comfortable, soundproof windows and air conditioner. Bath room is also lighted and has good size.
Buffet breakfast has ample variety of hot and cold food.
Gym is mid-sized with several modern exercising machines.
Personnel is friendly and caring.
I recommend this Hotel and will return.
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Date of stay: August 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise818030, Public Relations Manager at Radisson Hotel Santa Cruz
Responded 28 Aug 2019
Dear guest, Thank you very much for your wonderful comment and rating. We are pleased to know that your experience has been satisfactory, we hope you will join us again to continue creating unforgettable experiences. It will be a pleasure to receive it again. Happy day! Cordially, KarelGinarte Head of Quality Calidad.radissonsc@nulifehoteles.com
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javalbwil wrote a review Aug 2019
Florence, Italy17 contributions40 helpful votes
5.0 of 5 bubbles
Nice hotel in a quiet area, the hotel is about two years old so everything is new. The staff were amazing as well the service. They were able to accommodate breakfast for us because we had an early flight. The only caveat is the access road to the hotel, there's only one bridge that can be a problem during rush hours.
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Date of stay: July 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise818030, Public Relations Manager at Radisson Hotel Santa Cruz
Responded 19 Aug 2019
Good afternoon Thank you for your comment, we tell you that our location is designed for your comfort, tranquility and a better rest. We have a taxi service at the door of our hotel 24 hours a day and with a preferential rate, only 3 minutes from the city and the largest shopping center. Our terrace and pool have the most beautiful view of Santa Cruz designed for you, we hope you return to our hotel soon. Have a nice day: Sincerely, Karel Ginarte Head of quality
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Antonio E wrote a review Feb 2020
5 contributions2 helpful votes
1.0 of 5 bubbles
I have to admit the hotel looks nice from the outside but as soon as you get in everything starts falling apart. Rooms aren’t that nice; service at the restaurant was bad (never got coffee at breakfast); no hot water at all, showered with cold water for two days; noisy rooms (DJs and parties on their terrace some nights); at checkout, was being charged for my stay while my room was prepaid and they couldn’t figure it out. Everything that can go wrong will go wrong here.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Santa Cruz
Responded 7 Feb 2020
Thank you for taking the time to write a review. We're glad to hear that you were pleased with the aesthetics of the hotel's facade. On the other hand, it saddens us to think that your stay was anything less than pleasing due to the many concerns encountered during your visit. We understand how this has affected the quality of your overall stay. We are always doing the best we can to ensure that the guest experience goes smoothly. Please accept our sincerest apologies for any inconvenience this may have caused you. We appreciate this feedback and will use it in further improving the quality of our hotel. We hope that you can give us another opportunity to host you and give you a more favorable impression of us in the future.
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raina646 wrote a review Mar 2020
Boca Raton, Florida104 contributions19 helpful votes
1.0 of 5 bubbles
I booked this for my sick daughter to recover. This hotel charged her a full day to check in early when released from the hospital. She was too ill to go downstairs to get the breakfast included so they charged to have some pancakes brought to the room. When she ended up checking back into the hospital the next day they still charged for the full stay with not even a partial refund. It’s all about the money and not the people.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Santa Cruz
Responded 4 Mar 2020
Thank you for posting a review. Please accept our profound apologies if you were not pleased with your stay due to the level of service you received from the staff at that time. Certainly, this is not the kind of experience we would want you to have. Your feedback will be forwarded to the hotel management to ensure overall quality are up to brand standards. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
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af01 wrote a review Mar 2023
Smoerum, Denmark120 contributions80 helpful votes
3.0 of 5 bubbles
Stayed at the Radisson Hotel Santa Cruz for three weeks in december 2022 while visiting family.

The hotel is situated in Urubo just outside Santa Cruz. A perfect location for us, as our family lives in Urubu, but if visiting Santa Cruz as a tourist, do note that the hotel is at the outskirts of the city.

We stayed in a king bed room, which was pretty standard. Individually adjusted a/c, a small desk, big bathroom and wooden flooring. The TV had cable with many channels, and for most of them the language could be changed to English which was a plus for us. No smart TV, Chromcast or the like. The bed was nice and soft, which is nice as beds for some reason in Bolivia tends to be quite hard for my taste.

The hotel is a pretty classic business hotel, and the rooftop pool is nice, and was not crowded during our stay.

The hotel however tends to have parties on the rooftop on 9th floor where the pool is located. When we were here, it seemed to be every weekend. The music from here will get loud, and as we were staying at the 8th floor it was impossible to sleep, even with earplugs. We contacted the reception, but the hotel was full, and only the day after we were able to move down to the 4th floor. On this floor, you can still hear the music, but it is tolerable. One of the most important things about a hotel stay is a good nights rest, and the hotel totally failed here for us.

The service is friendly but slow, and it seems they are understaffed. Many days the room service would remove our towels, but only leave one new (we were two staying in the room). Calling the reception to have another sent up took a long time, if it even arrived. Same experience at the pool, there were most days no pool towels, and it could take an hour form them to get some towels, having to ask over and over again.

The breakfast is very nice, I would say standard for this class of hotels in South America. Plenty of fresh fruit, pancakes, bread, cakes, cereals and yogurt, as well as an egg and omelet station, where the staff would prepare eggs or omelets to your liking.

We used the gym in the morning, which was functioning well and equipped with most things you will need. It is not very bit, so it can quite quickly get crowded. Only one bike and one stepper, which both are quite popular.

All in all a nice hotel, but the high music and slow service draws down. I could choose to stay here again, but that would mainly be because of the close location to my family, and the price level.
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Date of stay: December 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Ask for a room on 4th or 5th floor towards the river Pirai. Rooms 401-405 and 501-505 would be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chester Pombo, Other at Radisson Hotel Santa Cruz
Responded 5 Apr 2023
Thank you for posting a review. We are glad that you appreciate the hotel, the room, the pool, the breakfast and the gym facilities. On the other hand, we are saddened to hear that your stay was less than satisfying due to the noise, sufficiency of the staff and the availability of pool towel at that time. Providing our guests with a comfortable and relaxing experience is of extreme importance to us and we are sorry if we may have missed the mark. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to redeem ourselves and deliver a seamless experience in the future.
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Juhi D wrote a review Feb 2020
New Delhi, India3 contributions1 helpful vote
1.0 of 5 bubbles
I stayed in this Hotel and was given a room where AC did not work. Despite my complaint the next day, when I reached my room late night AC still did not work. On complain the front desk staff started laughing. The Hotel Staff doesn't clean the room properly. Despite writing to them on coming back to India no body replied. It is a sorry state of affair.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RadissonHotelGroup, Customer Care at Radisson Hotel Santa Cruz
Responded 21 Feb 2020
Thank you for taking time to write a review. It saddens us finding out that your stay was anything less than what you had expected due to the functionality of the air conditioning unit, cleanliness of the room as well as the staff service you received at that time. We understand how you feel and we see the impact this had over your overall guest experience. We are doing the best we can to provide quality service and we sincerely apologize for any expectations we may have failed to meet. We appreciate the feedback and will use it in the further developments of the hotel in an effort to keep you and other guests happier on your future visits.
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Fearless166783 wrote a review Jun 2020
3 contributions
1.0 of 5 bubbles
The Breakfast option.
Terrible experience do not stay there.
The view and customer service are worst than going to the cheapest motel in the world.
The place looks decent but the service and food are horrible
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fedemelo wrote a review Jan 2018
3 contributions7 helpful votes
5.0 of 5 bubbles
The staff makes the stay pretty enjoyable. The venue is really nice and the facilities are extremely comfortable. They are taking care of every possible detail so the time. It's the first time in years that I feel pity of leaving a hotel! It is my new home in Santa Cruz!
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Date of stay: January 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ALFREDO L, General Manager at Radisson Hotel Santa Cruz
Responded 21 Jan 2018
Dear Mr. Melo, Thank you so much for your comment, for us to know your opinion it is very important. We will be more than happy to welcome you again at the hotel. Best Regards, José Vicente Mayorquin General Manager
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Alheli G wrote a review May 2017
Mexico City, Mexico3 contributions2 helpful votes
4.0 of 5 bubbles
The best hotel to stay for business or leasure. Not only because is quite new, but the service, it's amazing, all the staff is so friendly, helpful and respectful and this makes the complete difference to other hotels.

The gym has a super SPA that includes a Yoga center which is fabulous, the instructor Mariana Suárez is so great and professional.

I came for first time to the city, in a business trip, and definitely I enjoyed my stay, if I come back to the city with no doubt I will stay here again.
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Date of stay: May 2017
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ALFREDO L, General Manager at Radisson Hotel Santa Cruz
Responded 21 Jan 2018
Dear Mr. Littelcristal, Thank you so much for your comment, for us to know your opinion is very important. We will be happy to receive you again at the hotel. Receive a warm greeting, José Vicente Mayorquin General Manager
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Answer from giuseppina c
Lima, Peru4 contributions
Yo tomé taxi del aeropuerto a esa misma hora. Siempre hay
Suebach S asked a question Jun 2017
Santiago, Chile81 contributions74 helpful votes
El hotel está ubicado en una zona segura de la ciudad?
Answer from Clara D
Estimado, Si Sr. está en una zona residencial de Santa Cruz.
Answer from RadissonSC
Santa Cruz, Bolivia1 contribution
Buenos dias Sra Noelia, muchas gracias por su interés hacia nuestro hotel. Para estadias entre viernes y domingo le podemos ofrecer la tarifa de 139USD y para estadias entre lunes y jueves la tarifa es de 149USD ambas son por noche en habitación con dos camas queen size para 3 adultos. Les incluye desayuno buffet, wifi ilimitado, bebida de bienvenida, business center, parking privado y acceso a las áreas comunes como saunas, piscina, gimnasio y jacuzzi. Posibilidad de early check in y late check out de acuerdo a disponibilidad sin costo adicional. Quedamos atentos a cualquier comentario. Saludos cordiales.
af01 wrote a tip Mar 2023
Smoerum, Denmark120 contributions80 helpful votes
3.0 of 5 bubbles
"Ask for a room on 4th or 5th floor towards the river Pirai. Rooms 401-405 and 501-505 would be best to my oppinion. "
Read full review
Andrew W wrote a tip Mar 2019
Crassier, Switzerland157 contributions35 helpful votes
4.0 of 5 bubbles
"Any Junior Suite *29. Otherwise the rooms are rather small."
Read full review
25ray213 wrote a tip Jun 2018
Melbourne, Australia10 contributions7 helpful votes
5.0 of 5 bubbles
"Higher rooms have a better view"
Read full review
mrmarutiak wrote a tip May 2018
Clarkston, Michigan221 contributions180 helpful votes
5.0 of 5 bubbles
"Third floor is executive level...try to get on this floor if you can"
Read full review
Gachi R wrote a tip Apr 2018
2 contributions
5.0 of 5 bubbles
"we stayed on the 8th floor and it had a beautiful view. Very quiet rooms"
Read full review
Not the right property for you?
There are more places to choose from in the Santa Cruz area.
PRICE RANGE
$132 - $209 (Based on Average Rates for a Standard Room)
LOCATION
BoliviaSanta Cruz DepartmentSanta Cruz
NUMBER OF ROOMS
210
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RADISSON HOTEL SANTA CRUZ - Reviews & Price Comparison (Bolivia) - Tripadvisor

Frequently Asked Questions about Radisson Hotel Santa Cruz
Which popular attractions are close to Radisson Hotel Santa Cruz?
Nearby attractions include Guembe (3.8 km), Plaza 24 de Septiembre (5.1 km), and Ventura mall (1.9 km).
What are some of the property amenities at Radisson Hotel Santa Cruz?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Radisson Hotel Santa Cruz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Hotel Santa Cruz?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Radisson Hotel Santa Cruz?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Radisson Hotel Santa Cruz?
Conveniently located restaurants include As de Copas, KAO by Sach'a, and Sach'a Huaska.
Are there opportunities to exercise at Radisson Hotel Santa Cruz?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Radisson Hotel Santa Cruz have airport transportation?
Yes, Radisson Hotel Santa Cruz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Hotel Santa Cruz?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel Santa Cruz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Hotel Santa Cruz?
The staff speaks multiple languages, including English and Spanish.
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