Emirates Concorde Hotel & Residence
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About
See why so many travellers make Emirates Concorde Hotel & Residence their hotel of choice when visiting Dubai. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Rooms at Emirates Concorde Hotel & Residence provide a flat screen TV and a kitchenette, and guests can stay connected with free wifi.
In addition, while staying at Emirates Concorde Hotel & Residence guests have access to room service and a concierge. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Emirates Concorde Hotel & Residence.
Nearby landmarks such as Sheikh Mohammed Centre for Cultural Understanding (1.3 mi) and Dubai Creek (1.5 mi) make Emirates Concorde Hotel & Residence a great place to stay when visiting Dubai.
Dubai has plenty of Mediterranean restaurants. So when you’re here, be sure to check out popular spots like Al Dawaar, Cadiz Tapas Bar, and QD's, which are serving up some great dishes.
Dubai is also home to Museum of Illusions, a popular science museum that is not too far from Emirates Concorde Hotel & Residence.
We’re sure you’ll enjoy your stay at Emirates Concorde Hotel & Residence as you experience all of the things Dubai has to offer.
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We booked 14 days stay in this hotel and arrived after midnight and were forced pay extra night even tho we informed the hotel about early check-in.
This new so called management all they care about is money and zero customers support!
During 14 days stay they changed our bedsheets once!!!
We begged them daily bring water to our room.
We wanted shift to 2 bedroom apartment for one day and experienced worst experience ever which costed us that all our 20kg of chocolate we brought with us melted in lobby because the management kept our bags in lobby entrance in heat waiting for us pay their difference with 90 AED!!!! before letting our luggage to be shifted to the room!
I would suggest all travelers stay away from this hotel property not only did we waste our money, rude management, dirty rooms and zero customers support!
I really hope the hotel owner of this property can read this and take immediate actions because to be honest reputation is everything in business and me personally as an business owner would never ever recommend this property to anyone after how we were treated during our stay.
Plus this hotel doesn't provide water bottles in their apartment. They will not provide you room slipperrs as well. If you ask they will say that its due to the corona virus which is really a lie as All the hotels provide that. Maybe they just want to save the cost..Anyways.
I can sleep in almost any sort of bed but this one was so uncomfortable so I could not fall a sleep, not only that, as I was 2 rooms away from the lift I heard the ringing noise from the lift every time it stopped to pick up people on any floor its really loud and as the hotel is kind of found, the noise bounces around. Around 4 - 5 AM they start every morning to play some sort of classical music in the lobby area. This music is so loud so it seams like you have full orchestra in your room,.
One evening I was out with friends and got back around 11PM to my room, got ready and got in to bed, around 01AM I hear that someone is trying to open my door, I got so scared and was about to go to the desk to use the phone to call reception when the phone started ringing. At this point the person outside had stopped trying to open my door. The person ringing in the phone was hotel security stating that they know I had a man in my room and that I will now suffer the consciences . Being n alone woman in the Middle East I got terrified and explained that I did not have anyone in my room and that they can come and check and in fact someone just tried to come in to my room. The person responded that they had cameras and they did have proof and did not need to come to my room. I asked them to check the cameras again. He said he would and would call me back after, 15 min passed I still had not heard anything I called them and I got to speak to the security manager who apologised and aid he knew I was right and he said I could relax now. The day before I left I had do not disturb sign on my door in the morning as I needed some sleep ( or at least try to as I spend 4 nights with very little sleep) Then housekeeping called me to ask if I did not want my room cleaned, So they woke me up. When I left I put my rather expensive top and shorts on top of the bed when I came back in the late afternoon my top was gone. I called housekeeping but was told my cleaner had gone home, they advised I had to ask reception staff , I did this and they said they would get back to me the next day. My flight was at 08.00 in the morning so I left my email etc with them. No replies about my tops. I also wrote to the hotel to make a complaint about all of this but I had no reply. What ever you do, don't use this hotel, especially if you are a woman
"The rooms at the 13th floor or higher are much bigger and more comfortable than the rooms at the lower floors."Read full review
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