Towers Rotana
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Towers Rotana

Wonderful view from the 23rd floor
Traveller (1455)
Room & Suite (739)
Teatro at the Towers Rotana - Dubai
Dining (192)
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About

4.5
#256 of 819 hotels in Dubai
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Laptop safe
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Arabic, Hindi

Location

Sheikh Zayed Rd, Dubai United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Dubai Airport
10.3 km
See all flights
Sharjah Airport
27.5 km
See all flights
Financial Centre
3 minDubai Metro
5,050Reviews95Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
tensetrip wrote a review Feb 2020
london
4.0 of 5 bubbles
We had a pleasant stay at the hotel. Staff were generally quite friendly and made us feel welcome. Location was not bad as there were some well known take away/restaurants for eating out, but felt some way out of the main restaurants we would have liked to have gone. Taxis are in plentiful supply so not a problem for taking a ride to destination. The metro station is closeby which we did not use on this trip, for fear of the corona virus issue and walking problem. Otherwise from our previous trip commuting by metro is preferable if the crowding periods can be avoided. As the hotel is close to one of the busiest roads best ask for a room well away from it and higher up in the building.
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 22 Feb 2020
Dear Tensetrip, Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor. It was amazing to hear that you had a pleasant stay with us and most especially that our service exceed your expectations. We do hope to see you back again in Dubai very soon. Best regards, Hossam Mansour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
savvy_dave wrote a review Jul 2020
Abu Dhabi, United Arab Emirates
5.0 of 5 bubbles
As a regular at Towers Rotana, this was my first stay after the easing of the COVID lockdown. Immediately on arrival I felt safe and could see that the hotel was taking the wellbeing of guests and staff very seriously. Rotana has always been a very clean and well run hotel and the extra hygiene measures taken made me feel very safe and secure here.

It was nice that Long's restaurant was open and still with a great atmosphere and friendly service, despite the reduced capacity. Great place for drinks and dinner.

Breakfast was a set menu served to your room. While the choice was rather limited, staff were keen to accommodate any special requests, if they could.

Towers Rotana has always been good value, but the rate they are offering now represents excellent value for money. With a perfect location on Sheikh Zayed Road, you can't go wrong with Towers Rotana. Highly recommended.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 19 Jul 2020
Dear Savvy_dave, Thank you for always choosing Towers Rotana Hotel - Dubai and I am very pleased to know that you are one of our valued regular guest. Your detailed positive remarks and highly recommendation to our hotel are highly appreciated. We are indeed grateful on your kind words to our service and facilities. It is our pleasure and ensure guest satisfaction at anytime. We all look forward to see you back again soon. Best regards, Hossam Mansour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pabloide13 wrote a review Mar 2020
Chuncheon, South Korea
4.0 of 5 bubbles
Rotana Hotel is at a 1 minute walking distance from the metro, a couple of stations away from Dubai mall (and Khalifa tower) and - opposite way - Dubai Trade Center. It is surrounded by some nice restaurants and shops. Personnel is really professional and welcoming. I had a very comfortable experience with the stay. Even when I had few problems, they helped me solving them quite quickly. Rooms were clean and spacious, and also the maintenance and cleaning staff were extremely kind. Breakfast was not included, but it was worth paying for it. With breakfast included I would have given 5 stars for value for money, although I may not know the average price for that service in Dubai.
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 11 Mar 2020
Dear Pabloide13, Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor. I am glad to hear that you had a comfortable stay with us and found our location as very convenient to all types of travelers. Your kind remarks to our facilities and service are much appreciated. Hoping to welcome you back again in the near future. Best regards, Hossam Mansour General Manager
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Yusuf Aalkowari wrote a review Feb 2020
3.0 of 5 bubbles
Not bad hotel, but the staff must be more professional of treat with guests.
The receptionist asked me in the check in if I wanna leave a deposit for the minibar, I told him that I will not use it, and when I get to the room, a housekeeping guy came and asked me to remove everything from the minibar.
This must be happen before I get to the room, I will not use things from it without paying, although they have my credit card details, which means that even I left the hotel without paying, they can guarantee their amount by deduct from my credit card!!!👎🏼👎🏼
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 22 Feb 2020
Dear Yusufalkowari, Warm Greetings from Towers Rotana and we regret to know that we were unable to meet your expectations during your stay with us. Please rest assured that your comments have been noted and passed on the concerned department head for immediate action and better communication with our valued guests for the policies . We have taken appropriate measures based on the feedback provided in order to avoid such unpleasant situations in the future. Your patronage is very valuable to us and we hope this experience will not deter our mutual business relationship. We hope you will reconsider to stay with us again providing you our best service and attention at all times. Sincerely yours, Hossam Mansour General Manager
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Solf D wrote a review Mar 2020
London, United Kingdom
5.0 of 5 bubbles
The good reviews have been confirmed for my stay. Metro and taxis are literally in front of the hotel. La Mer Beach is 40 minutes walking or 10 minutes driving away for only 12 dhr by taxi. Around the hotel everything you might need. Dubai mall one metro stop away. If you are only into beach maybe better marina or hotels closer. Pool is not very big and sunbeds are limited, during my stay it was quiet and not many people were there particularly during weekdays (March). I was on floor 18 and the noise insulation was OK, not totally off but enough for me. The hotel has 30 floors though, so it gets better and better the higher you get. Position is good but quite far from marina, close to everything else. Rooms have carpet. Size is good but I was expecting a little bit more space. They have everything you need hairdryer, iron and board, kettle, water, mini fridge, TV w English channels, excellent Wi-Fi, international sockets, huge windows with a view (no balcony unfortunately, maybe suites or deluxe rooms but I'm not sure), nice curtains for total dark if you want so. Overall an excellent hotel. I will go there again.
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Review collected in partnership with Rotana Hotels
Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 11 Mar 2020
Dear Solf D, Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor. It was our pleasure to have you with us and I am truly glad that your overall experience was excellent. Your detailed kind remarks to our facilities is highly appreciated and we all look forward to your next stay with us. Best regards, Hossam Mansour General Manager
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Antoine S wrote a review Feb 2020
Lebanon,Beirut
5.0 of 5 bubbles
It is one of the best location in Dubai
You can get in and out of the airport within max 15 minutes drive.
The hotel is surrounded by good coffee shop even the lobby coffee shop offers delicious pastry.
The metro station is 3 minutes walking and one station to Dubai mall
The staff of the hotel are friendly and professional
The rooms are well set
The service is excellent
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TowersRotanaDubai, General Manager at Towers Rotana
Responded 2 Feb 2020
Dear Antoine S, Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor. It was such amazing and happy to know that your overall stay was satisfactory. I am glad that our location is suitable and your kind remarks to our service is highly appreciated. We hope to see you back again in the near future. Best regards, Hossam Mansour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ricarin wrote a review Nov 2021
Oro Valley, AZ
5.0 of 5 bubbles
I would highly recommend this hotel. It was clean and had several nice amenities. The bed was turned down each night and two bottles of water were left for us. We got slippers the first night, and we were impressed with the huge padded window seat (big enough for 2-4 ppl,) that gave us a lovely view from our 9th floor room. Although we never saw or used the pool or exercise room, they were there along with a business center, which we were glad to use to print out our PCR tests. The tests were given within walking distance. The lady at check-in gave us directions there. This hotel is within walking distance (easily) of two metro stops. If you like walking, you can use the metro station to help you cross the busy highway outside the hotel. My only word of advice is in regard to the cost. I thought the cost/night was very reasonable. I'm still not complaining as many hotels are much more costly, but by the time the municipality free, service charge, tourism Dirham free and VAT 5% were added, our room was 102 AED more per night. I'd still recommend this hotel. The staff was great too.
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Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 23 Nov 2021
Dear Ricarin, Thank you for your time to post your feedback on TripAdvisor. It is always rewarding to receive such praise regarding our products and services and we truly thank you for your recommendation to our hotel. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. With best regards, Stefan Thumiger General Manager
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Faraz J wrote a review Jan 2020
4.0 of 5 bubbles
The location is extremely convenient. It is close to the metro station with plenty of eating options within walking distance from the hotel. The malls, especially Dubai Mall and Dubai City Walk, Lamer Beach, etc can be easily accessed with a 15-20 AED taxi ride. The hotel provides free parking and valet service which makes the guests mobility all the more convenient. On the downside, the hotel's breakfast was just alright and nothing extraordinary. My single, biggest reason for staying at Towers Rotana was the raving reviews of their breakfast, but unfortunately it did not live up to our expectation which left us a little disappointed. The bathroom was really small and ill-designed. However, the rest of the room was fine and we had no complaints with respect to cleanliness.
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Review collected in partnership with Rotana Hotels
Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TowersRotanaDubai, General Manager at Towers Rotana
Responded 23 Jan 2020
Dear Faraz J, Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor. I am pleased that our location is suitable for your stay and convenient. We have noted and passed on your comments to our Executive Chef for further review and improvements to be made. We are grateful on your remarks and hope to see you back again in the near future. Best regards, Hossam Mansour General Manager
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svetlanadon2023 wrote a review Dec 2023
Moscow, Russia
5.0 of 5 bubbles
I really liked the hotel. I would put the star rating at 4+.
The main thing is the location in the center, because moving around Dubai by taxi or metro, you won't get far on foot, because the roadway is blocked and bypassing large interchanges and bridges is very far and inconvenient. But you can walk along the sea, there is a very long pedestrian path for running, as well as a dedicated bicycle and other individual transport through all Jumeirah beaches.
I really liked the cordiality and involvement, the hotel staff answered all questions whenever and wherever I asked for help, I speak English, so there was no barrier in communication.
The cleanliness and cleaning in the room is impressive, towels, bathrobes, bed linen were changed every day , water is free, tea and coffee bags are also free, there is a kettle, an iron and an ironing board (but the iron is weak, apparently for safety) . The view from the window through the panoramic window is also impressive, there is no noise, although the view is on the street, there is also a wide space for breakfast, for example, or for dinner.
I also liked the breakfasts, we ate our fill, although there was no usual porridge. Beautiful rooms with beautiful furniture and views, comfortable beds. We just didn't have time to use many services and restaurants, because we traveled a lot.
We took only breakfast, had lunch during excursions and in neighboring cafes (there is a Portuguese restaurant on the left behind the sheraton and a "kotleta" across the street). at least 15-20 dollars per person without drinks.
I would like more frequent shuttles to the beach. Transport (bus from the hotel) is very punctual, which is also surprising when there are traffic jams on the roads.
I highly recommend the hotel.
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Review collected in partnership with Rotana Hotels
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 15 Dec 2023
Dear Svetlanadon2023, Thank you for your review on TripAdvisor. We sincerely appreciate your ratings and comments, and it brings us immense pleasure to receive such positive feedback. Our exceptional team takes pride in crafting extraordinary experiences and creating unforgettable memories for our guests. We are confident that our entire team eagerly looks forward to the opportunity to welcome you back to Towers Rotana. With best regards, Stefan Thumiger General Manager
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Michal M wrote a review Mar 2020
+1
4.0 of 5 bubbles
Room 1718
Great to have a fridge and ironing facilities in the room. AirCon working wonders.
Fantastic window couch! Marvelous views. But the street noise was always audible in the room - even being on 17th floor I could hear a constant hum from the outside.
Not enough sockets in the room, only 2 by the table and none (universal ones) by the bedsides.
Very long waitig times for the elevator to arrive.
The main room area is a bit dark, not illuminated enough.
Turning on/off one bedside lamp was not possible from the bed itself as the switch was next to the other bed.
The outside window cleanliness left some room for improvement, it was a bit dusty and foggy
Fantastic breakfasts with 2 chefs making omlets fried eggs etc right for you, pub downstairs available for everybody. Plenty of very helpful personnel - wherever I went there was someone to assist! No ques in the reception
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: 1718 has a window coach with superb views!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Towers Rotana Dubai , Owner at Towers Rotana
Responded 4 Mar 2020
Dear Michale M, Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor. It was wonderful to have your detailed kind review to our property and I am very delighted to know that your overall experience was excellent. Your valuable feedback will make us aware on the actual guests’ experience, which will definitely allow us to improve the quality of our services and ensure total guest satisfaction. We all hope to see you back again in the near future. Best regards, Hossam Mansour General Manager
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Joanne A asked a question Jan 2024
1 contribution
Is it worth going all inclusive in this area ?
Answer from Mandel
Paris, France183 contributions127 helpful votes
Really depends on how mobile you want to be. -- Loads of restaurant choices in the area or at metro-accessible Dubai Mall All depends really if you're there as adults only and the number of days.
Answer from Mandel
Paris, France183 contributions127 helpful votes
Breakfast + lunch or dinner buffet
Mightymagpie1 asked a question Oct 2023
Newcastle upon Tyne, United Kingdom14 contributions15 helpful votes
Hi. Does anyone know what the direct email address is, so we can contact them direct. Thanks
Answer from jsh1350
Mashhad, Iran1 contribution
hi there here is email addresses for towers rotana hotel: reservation: res(dot)towers(at)rotana(dot)c-o-m
Answer from sameirah c
Nottingham, United Kingdom11 contributions6 helpful votes
I emailed them they sent a welcome letter of introduction to AI. It seems quite extwnsive
Answer from Simon R
York, United Kingdom18 contributions5 helpful votes
yes it does but I got 2 different answers to what is included when i contacted the hotel by email. One reply stated only alcohol included was beer and wine and second response stated local spirits and cocktails are also included.
hamed h wrote a tip 16 Jun
1 contribution
5.0 of 5 bubbles
"Top 5 Hotels in Dubai."
Read full review
hamad hasan wrote a tip 7 Jun
Dubai, United Arab Emirates1 contribution
5.0 of 5 bubbles
"Nothing to cover"
Read full review
Angel r wrote a tip 5 Jun
1 contribution
5.0 of 5 bubbles
"The pool is amazing the buffet is amazing has so many options And the rooms are amazing staff and wonderful and welcoming "
Read full review
Regina I wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Kindly build the kids club in future need it for Tourists. Because we saw the pool is very small and a lots of people."
Read full review
Doniyorbek R wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"If the sockets were universal (not 3 holes) would be perfect!"
Read full review
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$113 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towers rotana - dubai hotel dubai, hotel rotana dubai, towers rotana hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
372
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TOWERS ROTANA - UPDATED 2024 Hotel Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Towers Rotana
Which popular attractions are close to Towers Rotana?
Nearby attractions include Boulevard Dubai (0.2 km), The Arena Games (0.4 km), and The Perfect Gift (0.3 km).
What are some of the property amenities at Towers Rotana?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Towers Rotana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Towers Rotana?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Towers Rotana?
Yes, free parking is available to guests.
What are some restaurants close to Towers Rotana?
Conveniently located restaurants include AER Lounge Dubai, Level 43 Sky Lounge, and Pascal Tepper French Bakery.
Are there opportunities to exercise at Towers Rotana?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Towers Rotana have airport transportation?
Yes, Towers Rotana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Towers Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Towers Rotana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Towers Rotana?
The staff speaks multiple languages, including English, Hindi, and Arabic.
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