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Shangri-La Hotel, Dubai

Overview
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Sheikh Zayed Road, Trade Centre 1, Dubai United Arab Emirates See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Shangri-La Hotel, Dubai
Special Offer:Flexible Stopover Deal
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About
Description
Shangri-La Hotel, Dubai provides guests a luxurious accommodation, exceptional dining and distinctive hospitality in the heart of this dynamic city. Located on Sheikh Zayed Road, the 42-storey hotel is a More 15-minute drive from Dubai International Airport and only 5 minutes from the Dubai Convention Centre and World Trade Centre. The hotel sits opposite Dubai International Financial Centre (DIFC) and the Burj Khalifa, within close proximity to The Dubai Mall as well as Dubai’s popular beaches. A combination of traditional luxury with modern amenities, each room offers extraordinary views from a sophisticated setting. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
302
Price range
US$177 - US$472 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Hotel Dubai
,
Shangri La Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai
Nearby
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Reviews & more
1,379Reviews
1,639Photos
124Q+A
100Room tips
Traveller rating
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Show reviews that mention
I've been in Dubai a few times but never really thought to try Shangri-la until a friend of mine suggested it. She spoke highly of the brand so I thought I'd try it out as I came to Dubai a day earlier. It's a really beautiful hotel. I stayed in a Horizon Club deluxe room and I w
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Stayed here on business in one of the serviced apartments. Everything about this hotel is good but what really makes it stand out are the staff (although the pool staff were not so great). The staff are always smiling and always helpful. They are friendly yet professional and des
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Response from Hakan O, General Manager at Shangri-La Hotel, Dubai
Responded today
Dear Q7139IXemmab, We would like to thank you very much for choosing to stay at Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback on TripAdvisor. Our sincere gratitude that you found our service excellent and our colleagues took care of you. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. We regret the hiccups experienced and thank you for sharing. It is through feedback such as yours that we are able to understand and evaluate the standards of our products and services. We do look forward to welcome you back here at Shangri-La Hotel, Dubai as a chance for us to redeem ourselves and making sure to exceed your expectations on your next visit. Please do not hesitate to contact me directly in case you require any assistance. Yours sincerely, Hakan Ozel, General Manager
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Would like to thank everyone for the stay, staff in the horizon was fantastic especially Hossam, he went above and beyond to make sure that my stay is excellent everything was very good food was amazing room was fantastic professional team with a good leaders
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Response from Hakan O, General Manager at Shangri-La Hotel, Dubai
Responded yesterday
Dear mohamedaM6903YM, We would like to thank you very much for choosing to stay at Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback with excellent rating on TripAdvisor. We are delighted to learn that you had a wonderful experience and we exceeded your expectation when it comes to service and hospitality. I am happy to share your wonderful comments to our colleagues, specially to the Horizon Club colleague Hossam whom will be highly regarded knowing his efforts were recognized. Shangri-La Hotel, Dubai offers 302 luxuriously appointed rooms and suites, as well as an Horizon Club services with exclusive benefits. Hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, DIFC, Downtown Dubai, Dubai Mall and City Walk. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager
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another excellent stay same like usual, Horizon Club is the best of the best. Hossam is the correct person in the correct place, its first time to write a review about someone but truly he is a credit to the company, dont want to forget the rest of the staffs also they were amazi
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Response from Hakan O, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear Manish b, We would like to thank you very much for choosing to stay at Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback with excellent rating on TripAdvisor. As frequent traveler, we are delighted to learn that you had a wonderful experience and we exceeded your expectation when it comes to service and hospitality. I am happy to share your wonderful comments to our colleagues, specially to the Horizon Club team namely Hossam and Cris whom will be highly regarded knowing their efforts are recognized. Shangri-La Hotel, Dubai offers 302 luxuriously appointed rooms and suites, as well as an Horizon Club services with exclusive benefits. Hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, DIFC, Downtown Dubai, Dubai Mall and City Walk. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager
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Simply outstanding experience!!! Best hotel & staff!!! Jonathan & Moeen were outstanding. From helping me with sightseeing and recommending the perfect room at checking. Housekeeping staff cleaning was impeccable. Each day felt like my 1st time checking. Room service was great an
Read more
Response from Hakan O, General Manager at Shangri-La Hotel, Dubai
Responded 2 days ago
Dear STROMAYNE, Our warm gratitude for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to post your detailed feedback on TripAdvisor. We are delighted to be your home in UAE. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate and traditional Asian service coming straight from our hearts is what makes us different. We are all happy to learn that you had a memorable stay with us and that all our colleagues specially Moeen and Jonathan excelled in their respective areas. Surely, they will be delighted knowing their efforts were recognized in such a thoughtful manner. Shangri-La Hotel, Dubai has 8 food and beverage outlets, serving our guests in every way they need. From Shang Palace, our signatures Chinese Restaurant, to Hoi An, our award-winning Vietnamese Restaurant, our hotel is dedicated to provide with the highest quality of food selections that are prepared by our skillful culinary brigades. Dunes Café is our All Day Dining Restaurant, serving breakfast lunch and dinner from the buffet as well as a la carte menus. From carving, egg, bakery, Asian and Arabic stations changing daily till Lobster Night on every Thursday, our culinary as well as service colleagues are always delighted to provide with caring services. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager
Read more
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View from room 3604
Professional photo exclusively commissioned by TripAdvisorShangri-La Hotel, Dubai
The One-Bedroom Suite with Sea View at the Shangri-La Hotel, Dubai
Professional photo exclusively commissioned by TripAdvisorShangri-La Hotel, Dubai
The Two-Bedroom Apartment at the Shangri-La Hotel, Dubai
Previous
Hi, I am thinking of booking this hotel for my Husband's 40th in January is there anything complementary you can offer as this is a special occasion? I will also have a 6 month old baby. Regards Kavita
Dear KaviP82, Thank you for your inquiry. We are happy to arranged a birthday cake and romantic setup with petals if you required. Whilst, baby cot will be provided for your little one. For further assistance, please do not hesitate to contact me or my colleagues. We are delighted to assist you. Thank you. Yours sincerely, Hakan Ozel, General Manager
0 votes
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Are non-horizon club room guests allowed to access the Terrace on the 42nd floor? What perks do horizon club room guests get?
Dear Simpatico28, Thank you for your question to Shangri-La Hotel, Dubai through TripAdvisor. We are glad to know that our team also replied to your query directly. Although exclusive access is given for Horizon Club guests, other hotel staying guests may also access the Level 42 Terrace for few photos. In any case that it will be used for a private event, the terrace will be closed at a certain time. Our guests can enjoy the The Club Floor, given an advantage to access exclusive facilities and privileges such as complimentary breakfast, high tea and cocktail hour in our dedicated Horizon Lounge, 2 hours complimentary access to a fully equipped meeting room, an indoor pool and gym in Level 42 that only club floor guests can access and further inclusions for pleasure. Please free to contact our hotel directly should you require further assistance. Looking forward to see you on your stay at Shangri-La Hotel, Dubai. Best regards, Hakan Ozel General Manager
1 vote
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Will the standard twin room fit 2 adults and 2 children (8,10) comfortably? Can it also fit a baby cot?
Dear Minh Tu Y, Thank you for your question to Shangri-La Hotel, Dubai via TripAdvisor. Our Twin Deluxe room is 45 square meters in size. It can fit up to 4 (2 adults and 2 kids) but cannot be guaranteed to be comfortable also adding a baby cot due to limited space. An option of Executive Studio Apartment can be booked instead for bigger space. For more information, please feel free to contact the hotel directly. Best regards, Hakan Ozel, General Manager
0 votes
How close it this hotel to the beach?
Dear Niraj A, Thank you for your question to Shangri-La Hotel, Dubai via TripAdvisor. A minimum of 10 to 15 minutes by car to reach the open & free access beach of Dubai. Should you wish to access beach resort tie up with the hotel, please fee free to contact Concierge of the hotel for more information. Best regards, Hakan Ozel, General Manager
1 vote
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Is there a kids pool
Dear vandy1978, Thank you for your question through TripAdvisor and for your kind interest at Shangri-La Hotel, Dubai. The hotel outdoor pool and jacuzzi are located in the Level, both adult and a separate kids pool on the same area. Pool is open daily from 6am to 10pm. Should there be a private event, a portion of the pool maybe closed on a specific time with prior notice. Please feel free to email us should you require further assistance. Best regards, Hakan Ozel, General Manager
0 votes
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Previous
"Go for the upgrade with the triangular windows towards the Burj Khalifa. The higher the floor, the better the view."
"Standard rooms are 'small'. Try getting a complimentary upgrade."
"Burj Kalifa View rooms!!"
"Rooms on the Sheik Zayed Blvd side provides great view of the Burj Khalifa."
"Amazing views"
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