We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheikh Zayed Road, Dubai United Arab Emirates
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
23 people are viewing this hotel
Hotel direct offer!Experience More with Free Breakfast & Upgrade
Lock in the lowest price from these sites
View deal
View all 16 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2106)
Room & Suite (884)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Dubai
Updated 16/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#107 of 844 hotels in Dubai
Travellers' Choice
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Steam room
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Soundproof rooms
Interconnected rooms available
Room service
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
City View
Centrally Located
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Special Offer:Experience More with Free Breakfast & Upgrade


Full view
95Great for walkers
Grade: 95 out of 100
149Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
2698Reviews187Q+A100Room tips
Traveller rating
  • 2,300
  • 277
  • 71
  • 20
  • 31
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Aviad A wrote a review Today
1 contribution
We arrived for 2 nights to the hotel, and we got good service from the stuff. Unfortunately the hotel was outdated compared to other hotels in the same area, photos looks much better.. The breakfast is very basic, and has waiting time. Overall it's a good hotel, but not 5 stars as seen here..
Read more
Date of stay: September 2021Trip type: Travelled as a couple
Kevin E. (ValueLabz.com) wrote a review Mar 2021
Rotterdam, The Netherlands14 contributions5 helpful votes
Hotel's Favourite
Amazing service, very good location and a really friendly staff that I have never experienced anywhere before. One of the doormen (Yasser) did an amazing job at a time where I forgot my phone in a taxi. Just 60 minutes later I have received my phone back thanks to the help of him. Apart from that, whenever you need anything the staff is always very helpful! Service is on another level - Highly recommended
Read more
Date of stay: February 2021
1 Helpful vote
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 14 Mar 2021
Dear ValueLabz, Thank you very much for choosing Shangri-La Hotel, Dubai for your recent stay and sharing your positive feedback on TripAdvisor. Our goal for our guests is always to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. And we are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. I am honored to learn our team were able locate the missing phone of yours and ensured to deliver the great service throughout your patronage. We thank you for your kind words, it was our pleasure to be at your service. We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager
Read more
worldwise616 wrote a review Yesterday
9 contributions27 helpful votes
Currently staying at the Shangri la and we have not slept a wink in 2 nights! The rooms facing sheik Zayed road are so noisy with the sound of traffic, over 30 floors up and it feels like we’re sleeping on the road. There a definitely newer hotels for the same rate that should be considered. This Shangri la has been around long enough for the issue to have been addressed years ago. Pros: convenient location Good breakfast Cons: simply cannot justify the rate for not being able to have a quiet nights sleep.
Read more
Date of stay: September 2021Trip type: Travelled with family
Ju J wrote a review Yesterday
1 contribution
I had a stay at Shangri-la Dubai for more than 10 days. During the stay the receptionist are very helpful and friendly. Especially, Lin and Yan. They treated me like a family when I am away from my family. And helped me with the room service and everything. The best service ever and very helpful. Thanks Lin and Yan for being the most helpful during my stay.
Read more
Date of stay: September 2021Trip type: Travelled solo
Khaled Abu Hantash wrote a review 22 Sep
1 contribution
The hotel is uniquely located close to most of Dubai's tourist attractions, as well as excellent service, excellent facilities for visitors and great staff, especially Miss Nazhifa and her high-end dealings with visitors in the hotel's restaurant and the performance of her work to the fullest and her colleague Melissa. Thank you,
Read more
Date of stay: September 2021Trip type: Travelled on business
Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 2 days ago
Dear Mr. Khaled, Thank you for taking your valuable time to post your honest review on TripAdvisor and thank you once again for choosing Shangri-La Hotel, Dubai for your recent stay. We are delighted to read that you enjoyed our services and were happy with the proximity of the hotel to all the beautiful attractions of the city. Thank you for recognizing the efforts of our colleagues Ms. Nazhifa and Melissa. We will certainly share your praise with the team who in return will be thrilled to be recognized in such a superb manner. It was a great privilege to serve you and most of all to know that we have been successful in giving you a memorable experience. We thank you for your patronage and are looking forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel, General Manager
Read more
US$122 - US$273 (Based on Average Rates for a Standard Room)
shangri la hotel dubai, shangri la dubai
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Shangri-La Dubai
Which popular attractions are close to Shangri-La Dubai?
Nearby attractions include Blue Waters Marine (0.01 km), Madouk Nights (0.4 km), and Mantis Dubai (0.4 km).
What are some of the property amenities at Shangri-La Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Dubai?
Conveniently located restaurants include Benjarong, Another Bar, and 24th St. World Street Food.
Are there opportunities to exercise at Shangri-La Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Dubai have an airport shuttle?
Yes, Shangri-La Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Dubai?
The staff speaks multiple languages, including English, Russian, Chinese, Hindi, Arabic, and Filipino.